They were very nice and super honest about the issues with my car. I have gone to mechanics over…read morethe past two years for my car pulling right and none of them found the issue with my suspension. They even showed me where the problems are, and were super straight forward and honest about them. I ran into a snowbank from black ice, and they also shared some similar stories, very down to earth.

Brought it in cause my serpentine belt snapped and despite being busy they had it done later that…read moreday and went to pick it up after work and so far so good, and reasonably priced for the quality of work.

Super Trustworthy, Exceptionally Knowledgeable, Remarkably Fast and Exceedingly Fair service. New…read moreto this area and needing a mechanic, I asked for recommendations from friends and co-workers for a good (Legitimate, Cheap, Honest, Reliable) place to bring my car. After ignoring any and all suggestions for local "Big Box" franchised retailers, A friend with a good conscience recommended Superior Auto, I sucked up the drive to Feeding Hills and gave Greg a chance. I was so happy with my first experience, I've kept going back and sent many his way...whatever the issue, large or small, Greg can handle the job and do it fairly!

From the owner: Collision repair, paint work, rust removalread more

Very good and honest repair shop. Was grateful for their help and advice, and will be returning for…read morefuture service.

Excellent customer service. They really listen to me to assess issue. Great communicators…read morethroughout the repair and charges. Actually show you what work they need to do and also what they have done on your vehicle. Issues get resolved!! M.C.

Great service and solid advice. Replaced my Jeeps engine when it needed it. Highly recommended.read more

Rob swore I had 3 leaks in my catalytic converter. I said it was fixed 3 years ago. He says well…read morethere's 3 puncture holes. Sure. $1500. Quote. For pipes n exhaust n converter. Converters last longer than 3 years. Fishy right? Well. Brought to another garage that lets you see what's up n under the vehicle. Funny how some places think you don't know anything about vehicles. I used to help work on them years ago. He thought stupid female right. Well. $350 later it's fixed by another place. Exhaust only. N lie about miscommunication. It was said repeatedly holes in catalytic converter 3 punctures what a joke. Can't lie around that one. N witness sitting right there. Wondering if you lied about her vehicle issues too. Probably

Marcus and all the mechanics there have been wonderful and have made my life much less stressful…read more Nobody likes car problems!

Not much for reviews these days but felt compelled to after my experience here -- the tech went…read moreabove and beyond helping to fix an issue and everyone there was incredibly nice. Good customer service is what wins business and they did that.

Mike and his team are great and i'd recommend them to anyone who is looking for an honest and…read morethorough mechanic. Before taking my car to get serviced I was impressed with how pleasant Mike was on the phone when making an appointment. He had a very upbeat and non-intimidating personality which I have found at other shops I have been to. He was also honest about the shops schedule and didn't try to cram/overbook to get my work scheduled. I took my car in because it was making a humming noise that I suspected was a wheel bearing, but wanted an expert to verify. The wheel bearing was the culprit and they replaced it at a very reasonable cost. They also communicated proactively along the way to let me know diagnosis, cost, and when the car was ready. Before I went to Mike's shop, the dealership told me the humming was being caused by 3 wheel bearings and a viscous coupling and that it would be $4,800 to repair. Since my car had only 70,000 miles on it, I found it hard to believe that parts of the drivetrain were already needing to be replaced, so I wanted to get another opinion. The replacement of 1 wheel bearing on the left side completely fixed the noise I was hearing. Happy to have found a place I can trust so close to home. Will be returning and referring friends and family.

Courteous and professional service. The work on my car was reasonably quoted and the shop was more…read morethan flexible about the repair that needed to be done. On top, they replaced a side marker light that had recently burnt out and topped off my antifreeze after a cold spell. You just do not find service like that anymore. If I need repairs or maintenance I know where I am going.

Excellent people I recommend them to anybody in this western Mass area excellent service skills the…read morepeople are friendly they listen to you. I didn't you. I did not use the service however just by what I saw and how I spoke to the people they're excellent.

Got my 1997 Mercedes-Benz resurrected at this place! Long story short, I got the car stuck in…read morelimp-mode. I'm normally a DIY type of guy but do not have the appropriate dealer-level equipment, and actually, not many other shops around have it either, but these guys did! I mostly just needed a TCM system reset, but Bruno went above and beyond, helping me diagnose some other minor issues I had with the car. Limped my way over there in 2nd gear, and less than an hour later, I was able to drive out with a big smile on my face, car shifting through all the gears, better than ever.