NOTE: this review is from over a month ago…read more Great experience! Took a vehicle here for pre-purchase inspection. Greeted immediately and offered something to drink while I waited. After inspection, was sent a comprehensive evaluation AND was taken through all the points by Brian (Bryan?), and shown/told that car had a coolant leak that was likely going to result in having a $5000+ repair sooner than later. Some of the BEST $ I ever spent! I ALWAYS suggest pre-purchase inspection of ANY used car, irrespective of ANY dealership saying "we thoroughly inspect all of our vehicles."

This has to be the most incompetent, unprofessional mechanic shop in Arizona. I brought my car in…read morefor a simple front engine mound, front struts and asked if they can check the oil level because I just had my oil changed last month and it's saying the level is low. This should've been a one day job after they got the parts but they had my car from 6/22 - 7/1 due to their complete incompetence. The day the job should've been done I started sensing they messed something up because I got a text message at 1030 stating the job was done and they were wrapping up. Cool, I'll be expecting a call in an hour or so. 1:40 comes around, no phone call so I call them. Give me some BS about they need the alignment and they only have one lift and they've been booked all day. Call back at 4:40, they tell me they are waiting for someone to test drive it. Call back at 5:40, close to closing and I'm told it's ready. Come in as I'm paying, over $2k mind you, Bryan asks if I'm aware of the light that's on. I tell him no because no one has called me about anything. I assume he meant the low oil level light that was on and it was no big deal. Walk out to my car and my check engine, engine malfunction, low oil pressure, red oil can and my console screen telling me to pull over immediately is all lit up. I go get Bryan, he comes out and looks. He says it's not a big deal and that it's safe to drive. A mechanic.....is saying it's safe to drive with all those warning lights on. I ask him if it's safe to drive and unbeknownst to him I'm recording this entire conversation on Facebook voice messenger and when he says that the shop will be liable for anything that happens if I drive off I figure okay, I'll drive it home and bring it back in the morning after I work. As I'm leaving trying to turn left on baseline I almost get tboned by a jeep because my car will not accelerate. Take it back, livid, and leave it with them because what choice do I have? Days go by and we have to practically beg them to keep us informed. I can't work without my car and because of them I'm out over $2000 in lost wages. Throughout this they try and tell me it's my fault because I wasn't keeping up on oil changes and that's causing issues. I have receipts for every oil change I've gotten and the miles put on the car between them, don't tell me I'm not keeping up on my oil changes. After a week and clearly everyone and their mother that works at this joke of a shop they found the problem: the incompetent moron who worked on my car connected the wire harness wrong and it was causing my car to go into limp mode and light up everything on my dash. Over a week it took them to figure this one out. They probably could've opened up ChatGPT, put the issues in and gotten a result faster. I'm not a mechanic but I feel like if a car was working fine when it was brought in and after we worked on it it was quite literally undriveable I would triple check every. Single. Thing. I did to said car. I would keep the customer informed multiple times a day on what was going on instead of making them feel like they were completely forgotten about. Clearly these guys didn't care enough to do so. Don't EVER take your car here, they will screw up your car and not even care enough that you are out of work and costing you your livelihood. 10 days my car was in that shop. 10 days, for something that should've taken one and that's being generous, all because of their complete incompetence. Side note: not all Christian brothers are trash, my sister took hers to the one in San Tan Valley and they were amazing. This one is just horrific and they will be getting reported to the BBB and the AG. I am honestly astounded at how awful this place is.

Travis is the best! I'm a female going in for a car that's making a funny sound... knowing…read moreabsolutely nothing about cars. Travis educates me, explains what is going on in simple terms, will show me pictures or faulty car parts that he pulled off my vehicle...but more importantly doesn't swindle me. If you're a woman who is used to being taken advantage of at car repair shops look no further! They are honest & will treat you right here! I'm so glad I have a place I can go to that's trustworthy and close by.

My repair work completed as quoted. Very professional and very friendly. Will use now for all my…read moreservice needs.

The only place I will go to! The staff is always the best - so kind, knowledgeable, and quick!…read moreThanks so much

I originally chose Christian Brothers on McQueen and Guadalupe because they appeared organized,…read moredetail-oriented, and professional. I purchased four tires for my Ford Transit work van and trusted their recommendation, assuming they were providing the correct tires for the vehicle. Less than a year later, one of the tires began splitting. I took the van to another shop that was closer because I did not feel safe driving all the way back to their shop. It was at the new shop where I was informed that the tires installed on my van were not properly rated to handle the weight of the vehicle and should not have been installed in the first place. I contacted Christian Brothers to explain the situation and was told I would need to drive the van back to their shop -- despite the damaged tire -- for them to determine whether anything would be covered under warranty. While I was getting the quote elsewhere to replace all four tires, Christian Brothers called back and offered a slightly lower price if I purchased another full set through them. In the end, the difference was only about $100 compared to the other shop. A shop I had never even used before, and that was the cost with no additional warranties or discounts (like Christian Brothers was claiming to be giving me). They stated they were giving me tires at cost and not charging for labor, not true. They tried to make it seem like they were doing me some huge favor by giving me such a small discount. Their front desk employee, Eric was as "helpful" as he could be throughout the process, but overall should have pushed harder with his upper management to resolve this. They should have completely comped the price of the old tires as this was their, dangerous mistake. Now they're not only making money off of me but also causing me to lose additional money by missing work to fix a problem they caused. I'm extremely disappointed with how this situation was handled, especially considering the original tires that they chose were improper for a work van like mine. All of this resulted in me needing to purchase two sets of tires within a single year!!! I expressed to them that being without my van would result in loss of money as it is my work vehicle. They had no concern for my time, money and no sense of urgency to resolve the situation that they caused. I had to leave my vehicle with them for more than a day the first time and again overnight the second time. I would NOT recommend this place to anyone!

Very professional and were very quick to help me with my issue ! Steven and the crew were very kind…read moreas well.

Steve and crew at H&I Automotive are so professional and informative and take time explaining your…read moreissues. They follow up with you to make sure the work they did was to your satisfaction. We have been going there for quite a while to have work done and we have never been disappointed in the quality of their work or how professional they are. I highly recommend them for your automotive repairs. Thanks

To start off, I lost an oil pump that cost me a motor. I didn't know where to take it so I had it…read moretowed to a Chevrolet dealer in Gilbert (They were horrible). After a week of nothing from the dealership, my coworkers told me about Menard Auto Repair and about the amazing owner, Dan. I gave Dan a call and told him my situation. He recommended a tow company, who went right out to get my truck, and told me how he works. Dan told me he could get a used motor and that he would go through it to make sure it was good before install. We decided on a new motor from Chevrolet. The Chevrolet dealer didn't deliver the motor on time (typical auto dealership) but it finally showed up to Dan's shop. Dan's tech, Wade I think (I apologize if it wasn't), went through everything and found some parts that needed replaced. I told them to please change them. They don't even charge labor for changing those parts. WHAT?!? Great people. Anyways, they got me back on the road in record time with great quality work. I met Dan when I picked my truck up and he is a super nice guy. The kind of guy you wouldn't mind hanging out with. If you ever need anything done to your vehicle and are close to Mesa, take it to Menard Auto Repair! Dan still believes that his word is his bond. He doesn't try to gouge to on prices and find hidden items that need done just to get more money! If you want good quality and honest people, take it to Menard Auto Repair. If you want the same old song and dance, getting ripped off at every turn and no follow-up, take your vehicle to a dealership. Thank you Dan and Wade. I'm back on the road and VERY happy with you and your shop!

Only great things can be said about this establishment. I've always had a positive experience and a…read morecar that is properly taken care of the first time. No back and forth issues. Communication about the time they will need to do repairs as well as the cost involved has always been spot on. Overall it's the place you want to go to have vehicles serviced and maintained. Trustworthy people that treat you right.

I needed some repairs on an exhaust system Wade installed seven years ago, (I blew out one the…read moremuffler seams). I ordered the same mufflers, because they sounded good and lasted 7 years. I was in and out in under two hours. While they had it up on the lift, they replaced four hangers and made sure the 3" exhaust pipes in my 66 GTO were still positioned correctly. No noises from suspension travel, and sounds perfect. It's good to see the next generation performing great work.

They had to cut my exhaust in order to install it, which was the first red flag, although I must…read moreadmit it does seem to be staying in place quite well. I know this, because I had to go under my own vehicle and torque the nuts to spec after driving 500 miles, which is recommended. I mentioned this at the time of install and the guy told me that they would be able to handle it for me for FREE when the time came, which I think should be expected considering that every new exhaust should have this treatment. Instead, when I called back they told me that I would have to pay, and then couldn't even give me a straight quote. I was only able to reach two of the nuts on the exhaust, but they didn't need any tightening luckily. Here's to hoping that any other nuts are torqued to spec, because I can't afford to be overcharged at this point in my life.

Absolutely great service!…read more We've had an issue with a bad oil leak for a long time, and came in to see what could be done. They gave us a pretty good quote and time frame of when we would have our car back. They were honest and the quote was reasonable compared to other auto shops. I really appreciated how they treated us and how transparent they were. 10/10!!

Best service I've ever experienced at a shop. You can tell that they care about the work they do…read more The final result speaks for itself. My A/C is working better than ever before

I've taken My Truck for repairs a couple of times and I've been very pleased with the service &…read moretimely service

Came here for a quote to switch the headlight bulbs on our truck after a lackluster experience at…read moreO'Reilly's down the street (the worker there wasn't much help and actually removed a cover piece from the engine area and gave up trying to put it back, leaving the truck worse than he found it). I met with Logan for a quote immediately after calling Friendly Auto, who was incredibly professional and kind enough to spend a minute putting the cover piece back in for me since I couldn't reach it. Logan gave me a quote, saying the timing could take anywhere from half hour to an hour due to different pieces needing to be removed to access the bulb area. We scheduled an appointment for the following day to get the bulbs replaced. The next day, Eric (manager) helped me get situated. With the service ending up being under a half hour of labor, he ended up reducing the cost of the service due to it being quicker than expected (which was honorable). You don't always see that kind of honesty in the auto service nowadays and it was greatly appreciated. We will definitely be back here and we're pleased with the service provided!