Great service! I got attended to immediately. I had bought a car with a dealership, although used with low miles, I was not happy with the transmission. Tim had it inspected and advised me to return the car, apparently the transmission was on its way out. I am so glad I took that 'lemon' over there, otherwise I would be stuck with a major repair! Thank you! read more

I've taken my daughters car here 3 times for different problems (she decided to go car shopping for the first time by herself). The first time was after she went to brakes plus on the suggestion of the dealership and 3 days later had no breaks. I worked with eric on a plan to keep the car on the road without over doing it. The cost was't easy to take but necessary. Eric was honest about the minimum milestone work that needed to be done at 200,000 miles. The car might not resale for what I spent, but we have a car that's now reliable.and will go for another 150k. No one likes costly repairs, especially when things go wrong all at once. But all the work that Eric and the crew has done, has never had an issue. The alternator went out but it was under warranty so the got the manufacturer to honor the warranty with a free replacement, Done in a day. read more

$140 for a synthetic oil change for a 2015 Tacoma. Earnhardt Toyota charges $85. Complete ripoff and they don't give a shit.

Asked if they could look at something electrical with my car (My blinkers). The guy was super rude didn't sound like he wanted to be there. My advice is don't let someone who doesn't love what there doing fix/touch something that you love, because he's probably going to put that same energy into your car. read more

I had a tricky check engine light problem that required a couple of trips to the shop to figure out. After the initial repair, Choice handled the subsequent repairs for free and even got me a discount on parts. They took responsibility for the problem until it was fixed. These are honest mechanics that you can trust. read more

DO NOT TAKE YOUR VEHICLE HERE! I took my Toyota Tacoma here to get my engine with a blown rod to get taken out and replaced. When I picked my vehicle up, I popped the hood after I started it up in the parking lot to check things out and I immediately saw that the cap for the coolant reserve was missing. So, I went in and told the guy at the desk, Tim, if they just forgot to put it on and he very confidently said that it was missing when I brought it in. On my drive home, I also realized that the Air Conditioning wasn't blowing cold which it was when I dropped it off. When I got home I popped the hood again and also found that the cover for the fuse box was missing and fender was super scratched up on the passenger side (where they were bending over to work in the engine bay). I picked my truck up Thursday fast forward to Saturday I'm driving and not only does the maintenance light come on so does the check engine light. I take the truck back to the shop because of the warranty. I told him all the issues that it had including no AC, scratched fender, missing coolant reserve cap and cover, and dash lights and once again Tim reassured me that all of those things were like that when I brought the vehicle in. Luckily before I had the truck towed to Choice Transmission I took a video of the engine bay and front of the vehicle. I showed him the videos showing that it was all there and that's when he decided that they would take care of it (I caught him blatantly lying to my face and he knew it). I picked the truck up and he replaced the caps and they did the best they could to buff out the scratches but they were still very much visible. Throughout the next month the check engine light turned on not once, not twice, not three times, but FOUR TIMES. I understand if it turns on once or maybe twice because a motor swap is a big job but this was ridiculous. Before I took it in the fourth time, I bought a kit to swap out the condenser, compressor, and when I was swapping the parts out I noticed they didn't even plug the compressor back in and that was the issue for the AC not working. Anyways, these guys are a bunch of dishonest, lying, lazy, and rude individuals. Do not take your vehicle here! read more

Do yourself a favor don't ever do business with this place. I had a old car and they could never get it right wasted a bunch of money on them go to Highline Auto Care south of baseline on Stapley. You'll do it once they get it done OEM or factory parts every time, but don't deal with this guy read more

The workers blatantly lied to my face after spending several thousands of dollars at this place. Don't take your vehicle here. Go anywhere else! They are incredibly rude, condescending, and terrible at their jobs. read more

If you like rude mechanics this could be the place for you ! They are happy to take your money and be nice in the beginning. After that ... good luck read more

About 18 months ago, around October of 2022, i brought my suburban in to have the 4L60 rebuilt with choice. Tim sold me on upgrading the internals so it would be more stout. Over the next 12 months i had about 6 Pan gasket leaks, with flaring and slippage issues. They replaced parts here and there, but never believed me because they couldn't get it to duplicate the problem, but they also never took it out and drive it for more then 5-10 minutes. I finally picked it i one morning and drove it to duplicate the problem and brought it back to them on my time. By this time the transmission has been pulled and "rebuilt" 2-3 times and the gasket has been replaced about 6 times. After the third rebuild the transmission grenaded leaving my stranded on the side of the road. After this incident they started with a fresh core supposedly. 6000 miles later it was slipping from 2-3 and missing its shift Point from 3-4 . Then it started leaking and getting fluid on the main connector which is what Tim blamed the problem on. They fixed the leak and low and behold 30 minutes into my drive home 2-3 started slipping and 3-4 had a lengthening shift point. I spoke with Tim who said they did not drive it long enough to duplicate the problem, then proceeded to gas light me because i made him feel bad because this is my daily driver and they are wasting my time and money. He advised me my truck is the only one with issues ever and it must be something with my truck. He also told me that he would be ok with this as a customer because they are doing everything they can. He acted as if he was doing me a favor by getting my truck in, even though i have paid well over 4000$. I have a 3 year warranty and have had no longer then 6 months of consistency with the transmission. Do not use choice transmission unless you want to risk sub par work and even worst customer service. read more

Fantastic shop. I trust all my family cars with choice. Jason and Tim look out for their customers.

Tim runs an amazing business, honest, fair, superior customer service. They went above and beyond my expectations! Fixed problems that I didn't even know I had (rear main seal, filler tube bracket, trans line) and still came in cheaper than expected! These guys are are over the top quality! Would recommend 11 out of 10! read more

I was having problems with my transmission so I took it in with a coupon for a tune up. The problem I was having with the transmission was more than a tune up. The owner Jason which is the person that greeted me. Told me what my issue was and that he wasn't going to charge me for the tune up ( BTW I knew what was wrong with my car I just wanted to see if they did and would be honest about it) because there would be a tune up with the repair to the transmission. That was 9 years ago. I've been going to him ever since. Still loving their service all these years later! Thank you Jason and Tim!! read more

Tim is honest and Dennis was able to figure out a complicated problem I was having with my 2006 Chevy Silverado 2500 HD. Helpful all the way through the process and were eager to hear back if the repairs fixed the problem. Great guys. read more

Brought in my vehicle for a clutch repair and I left with a huge exhaust leak, a check engine light related to it, and an ugly weld job on part of my exhaust. Tim Eversol is a real piece of work, even threatened me with sending his poor mechanic after me if I failed to pay. Take the advice Tim gave me himself and have another mechanic service or repair your vehicle. He said it in regard to the damage his shop caused to my exhaust, but I'll take it as admitting they are completely unqualified and will take advantage of you as soon as you cut the check. I'm disputing the charges with my bank so I can get the damage they caused my car to be repaired by a real professional. read more

Choice Transmission & Complete Auto Care - Store front - Auto Repair Near Me - Gilbert, Arizona

Great team! Kind, helpful, and knowledgeable. They were very trustworthy and helped me make smart financial choices. Grateful!

They repaired my transmission in my 2001corvette. Tim the service manager kept me informed step-by-step. The price was very reasonable service was outstanding recommended to all my friends. Tim a very honest guy. read more

I went to these guys originally when my transmission went out in 2018 and have been going to them ever since! Their warranties on transmission rebuilds and parts replacement are fair and they can attend to any other issue you have on your vehicle. Not to mention normal oil changes are a pretty fair price also! Sometimes wherever there is an inconvenience to you or issues just pile up on your car they are very kind and sometimes will cut you a break and do their best not to nickel and dime you :) If you work with Tim he will always be a straight shooter, be transparent, keep you in close communication and will ALWAYS call you and discuss things for your approval before moving forward on a needed repair. He has integrity and will make sure you are taken care of ALWAYS! read more

Choice transmission is amazing! They always take all the time in the world to explain to me exactly what is wrong with my car and how to fix it. I know little to nothing about cars, but I know that I can trust choice transmission with whatever it is that I need. They always go above and beyond, they are professional, but most of all I know that I can trust them. read more

The Choice Automotive team does an excellent job. They currently service my business's small fleet (13) of vehicles. Additionally they care for my personal vehicles. If your looking for honest work for a fair price, this is the place to go. They don't try to up-sell you on the typical auto shop services, pointless flushes and other random crap. Skip the other places and come here. read more

Beware. They have had some sort of theft problem. Not sure if issue is still going on. Read on. Normally, I wouldn't let that affect a yelp review about their services, but actually it's a big issue because of the way they handled it. I was given a call the morning my car was ready and asked if I had removed the (new) battery from my car overnight. The reason was that someone has stolen the battery, but they wanted to wait until *after* they did the work to let me know. Red flag 1. I called a policeman to file a report. At this point, the owner (Jason) was *not* surprised by the event. He explained to the policeman and me that there has been a string of thefts and break-ins recently. I asked why he didn't lock the car, if there was a string of break-ins. **They don't lock the cars in their lots, he responded -- even overnight** Red flag 2. Even with the recently stolen property, they still don't lock cars? If this is an issue, why did he not tell me so *I* could lock the car or move it? Red flag 3. Finally, and the one that ticks me off the most is that he has property insurance which **should** pay for the stolen goods. Instead, I was asked to pay for it. My insurance company contacted him to ask for his insurance (to reimburse me) and he flatly refused to tell them his insurance info and no longer answered my insurance claims agent's emails and calls. Red flag 4. TL;DR (Too long, didn't read): According to the owner, they have regular theft problems, but don't lock the cars nor tell their customers. In fact, in my case they didn't even tell me my new battery was stolen until *after* they were done servicing the car. And when it was stolen, it was up to **the customer** to buy another. That's just plain dishonest business. read more

Jason at Choice Transmissions fixed a small problem for me on my old truck. No problems at all and was a great price! Great service!

I can't get away without giving them at least one star. I don't understand the great reviews! Perhaps these are relatives providing 4/5 stars. I'm big with honesty! Treat a client with honesty and respect, and they will come back to you. My daughter mistakenly took her truck to this location when I had asked her to take it somewhere else. Honest mistake. The owner said her truck needed the following replaced rear brake shoes, drums and hardware for $712.45. My husband and I talked, and yeah it seemed strange! I was able to take the truck to my mechanic, and didn't say we were requesting a second opinion, and after they checked the truck they said that nothing was wrong! I believed him since he has worked on our other vehicles. If you end up here get a second opinion!!!! read more

Completely pissed me off I called to check a rate for my car and when I was talking they put the phone down then came back to the phone say hello are u still there duh ass hole I'm still here how ever there rate for a oil change in house is 31 dollars and on Groupon it's 19 I will take my business else we're rude fucks read more

Beware of the scam! These are the type of people who give auto repair shops a bad name. Bring in the Explorer to the guy's shop. At first, they seemed nice and had an idea of what the hell they were doing. EEEEEE no. They are complete idiots and like to scam people for their money. We get a smell of something fishy with their quote so decide to call AAMCO to see what's up. AAMCO told us that they were trying to scam us and we need to get it out of their shop regardless. They tell us it will be $350 for them to take the transmission apart which is fine. We get to their shop and they want to charge us double. Umm no, sketchy part 2. This is where it becomes really really annoying and sketchy part #3. I get in the place after they say they will not charge my credit card over the phone. I go in and their machine keeps declining my credit card that I just put gas on it. Umm no, so I try my other 3 cards including my company business card. None of them work. They continue to tell me that it was because I can't pay my credit cards that it is being declined. Using some choice words to tell me I am scum. They try to then take my card and type it in. Still decided after 20 minutes. I threaten to call the cops and was on the phone when suddenly my card that they said I don't pay off magically worked. WOW crazy what calling the cops does. We get a tow truck to bring the car to our friend's shop to get it fixed. The tow truck guy gets there and they wouldn't help him put any of the parts that they took it apart and charged us for. Long story short, they are scammers and try to steal thousands from people. We get quoted 2 grand less from another shop. I hope to have a better experience at the next shop. Do not go to them. read more

This place is great! They provide awesome customer service and always reassure me that my car is roadworthy. Most of all, I love the communication skills they have. Constantly keeping me posted on my vehicle. read more

Jason, the owner of the shop is a quality mechanic! He also heads up a program through Mission church called TLCC a.k.a. Tender Loving Car Care where single mothers and widows are able to bring their cars for a FULL inspection and free oil change every 3 months or so. He does this as a volunteer service project for the women of the community who do not normally have the ability to have these things done for their vehicles. They have taken care of my car on several occasions always giving me a good price and never more than what I need to get my kids around safely! read more

Went to Aamco and was told $700 to look into it and then parts and labor would be on top of that. Tim and his guys in Gilbert had me shifting smoothly again for under $200. Whatever they did, I'm happy. read more

Got to give it to you straight. Best transmission shop ever. As I pulled off after a trani rebuild I was waiting to feel or hear something that was not fixed right. As I looked back at some of the shop members you could just see a sense of pride in their eye's of another job done right. Not only was my Vehicle running smooth but Jason assured me that Choice takes pride in what they do. Best price hands down....I even had a little extra damage that needed attention and my out the door price was still good for quality work. You can trust this shop. Even if your auto knowledge is weak....you don't have to worry about getting cheated. Very fair....ask for Jason!!! read more

Jason and his team saved us big time! We picked the hottest weekend of the year to move and of course my A/C compressor decided to crap out the night before our move. Jason had me drop my car at the new University location the next morning before work and I had a new a/c compressor and cold a/c working by 3:00pm. Life saving timing and service! Truly appreciate you guys at Choice Transmission! Thanks so much!! read more

I hate to even give one star. I was going to keep my car because it was in such good condition. I needed to have brakes and shocks replaced but that was it. Two weeks later a bolt fell off one of the shocks. I took it back in to have it repaired and then a couple weeks later my brakes started to sound like grinding metal. I took it in several more times and they told me it was fine. The grinding continued so I called to have them look at my car and they would never call me back. I finally took it to another repair shop and they found the drum to be over max spec.. read more

Back in 2011 I had just bought a 2000 Lexus ES 300 from my BOSS that had lent it to me as a sales car..I had put a lot of miles on it and it was a fair price.. 3 months go by and the transmission began to slip.. I limped it in to several shops that told me it needed to be re-built or replaced. Went into Choice and Jason gave me a good feeling as he understood i had hardly any money, starting this NEW JOB..The crew put in a good rebuilt and car now has 220,000 miles (165,000 when i swapped it out) Runs good and now i've handed it off to my son. The expense of replacing a transmission is like 1/2 the value of a used car but if its a Lexus and you have the work done @ CHOICE TRANSMISSION, NO Worries with it forever read more

I'm a disable Veteran. And my truck was on its last leg. Jason and Jody did a great job. My older truck runs great and should last another 15 to 20 years. Thank you read more

I walked into Choice Transmission this morning for an oil chance and was out within 30 mins. My car is ready to hit the road! The service was great, fast and the quality was key! Highly recommend this place. It's run by a great bunch of guys that are helpful and friendly! read more

Top notch service. These guys are the BEST. Car problems stress me out and I am ALWAYS in a hurry. I have learned to just drive in to Choice. I tell Jodi (jokingly) he has 15 minutes and we begin the banter. Jason and Jodi and the rest of the staff care about YOU and then your car. They have earned my trust and respect. Don't bother with the businesses that have a different guy at the desk every time you walk in. Choose Choice! read more

Jason was very helpful and honest. I brought my car in, needing it ready and safe for a trip, and Jason and his company made sure my family would be safe and car working. Thank you!! read more

There is a 2001 Volvo S40, which was claimed to be "necessary work". I will give them 48 hours to get the car running, which shouldn't be hard, given it was fine to begin with. Thursday, midnight, I go public. Otherwise, put the car back together. I've got networks just waiting...... your choice. The inside cameras are the best part of the movie....... read more

Really wish i would of check out this sit before i went there. Jason took all my families saving to repair my car and 2 weeks later when i got my car back they didnt even fix my original problem but of course for some outher problems they charged me for. Jason said he would work on my car inbetween other cars after he realized it was going to be a complicated fix he even said he would have his boys work on when there not busy.... Seriously so upset now we're broke and car still isnt fixed. Can honestly say this place is the worst read more

My experience with Choice Transmission: My transmission has never shifted better in the 25 years I've owned my truck. (4 transmissions total) I thought I just had a valve body issue but apparantly my transmission casing was cracked too. The price for a total rebuild was pretty good (competitive). An exhaust stud was broken during installation and I had to return and be adamant that it was broken at their shop. Jason had them jump on it and fix it right away, and clean off the grease that was tracked on the carpet and smudged on fender, ...the door, ...and handle. Jason really did what it takes to make things right and I really like the way my truck shifts. I really thank them for it. read more

Ghassan (Jason) charged me $1,998.93 to tear my Ford F-250 front steering apart. 637 miles later, the steering pitman arm nut fell loose and I crashed into a tree. I am not saying that faulty workmanship was the cause, you decide. read more