This place is great. They are always so friendly and readily available to help. It is very clean…read moreand they have a very large selection of everything you could possibly need.

We have been customers at this location for the last eight years and have always enjoyed excellent…read morecustomer service and we have been very happy with their selection. Definitely a five star service. Not today. We went in to purchase an advertised product and couldn't find it. When we asked one of the customer service reps about it, he had a pretty arrogant attitude and tried to upsell us on another product. He pointed out that he was a horticulturist and would never consume a vegetable that was planted in the mix that we were looking for. Management ought to encourage their staff to be a little more helpful and less judgmental.

We were in a date night rut and I wanted to try something new. So I hopped on Yelp and searched for…read more"date night" and found this gem. So fun! I was a little confused how to get in so we walked in to the restaurant (The Hive Social) and asked. They let us to the secret stair case and said we'd need to figure out the rest for ourselves. And we did. The portrait swung open and we discovered the coolest bar! The ambiance was very cozy and perfect for our date night. Our server was very friendly and made some suggestions when asked. We ordered a couple rounds of drinks and several small plates to share. They even staggered our apps to not overwhelm our cozy table. Everything was delicious. Well worth the drive and we will be back for sure (and probably bring friends)!

True speakeasy connected to the The Hive…read more This is a hidden gem in Oregon City and of course it should be, being that it's a speakeasy. I ordered a couple cocktails here and both were top notched. The bartender was busy but was still friendly. The vibe here is trendy and definitely a great place to bring a date. The night I came there was a live singer performing.

Always go here before going to Home Depot. Keys made in a…read morejiffy and great service. Went to Home Depot for keys and waited 20 mins for an associate to come make the keys. Went to Ace, 5 mins. Keys in hand. Don't sell your projects or yourself short. They also have a garden and skateboard section (with apparel?!), too. Do yourself a personal favour. Go to Woodstock Hardware or any Ace store before Home Depot.

What is a hidden secret among regulars who shop at this store is that there is a huge garden center…read morein the back of it. Often it is the only place I can find veggie starts and flowers late in the summer.

I don't remember the last time I had such a good retail experience. The staff were right there…read morewhenever I needed them, and had the operation running through their headsets smoothly and efficiently. I ordered some tools they needed to grab from stock, and they called it in, and quickly had someone take my tools to the cashier, and even waited by the cashier for me to get through the line to explain the sale that was running and make sure I got the right discount. The cashier even ran over to hold the door for me on my way out! Fast, friendly, and I got a great deal. My new regular hardware store.

Bought a socket from them, wasnt even the right brand. Ended up not needing it, tried to return it…read more Told me since its not a craftsman they cant accept it....they sold it to me and i trusted them so i didnt double check at the register it wasnt a craftsman...

For 32 years I have shopped here as my first stop. 99% of the time they have what I need. Service…read moreis best on earth, no 2nd place. Selection is not only good, but actually seems like they read minds knowing exactly what people need. You get way more than what you pay for here. It's like a second home full of knowledgeable best friends where you will always get what you need. A real gem!

The best lil hardware store on planet earth. Thank you Lois and your great staff. We love you.read more

I went in for 2 bolts to secure supports for my bed frames. Although I had found the right screw…read moresize, they were not going in smoothly. My Ace Specialist re-tapped the holes in the supports essentially clearing the threads and creating a really smooth and easy finish to my project. His extra efforts enabled me finishing my project independently. Thank you~

Have always received exemplary customer service here and during the Pandemic, Pearl Hardware has…read morerisen to the new normal. Customers wait outside the store, 6 feet apart on the clearly marked yellow Xs; there is a separate line for those picking up prepaid orders. They are limiting the number of customers in the store so once inside, it's easy to get what you need and check out. Note, they are taking credit cards only. Another great precaution they have implemented is that upon entering, everyone is asked to use the hand sanitizer they provide. Thank you, Pearl Hardware! Even though they are located in the Pearl, don't worry about finding or having to pay for street parking; they have their own small lot in front of the store making it super convenient for those of us not in walking distance. Yesterday I stopped in to pick up a 4-pack of aBlind Cord Wraps to keep my cords from banging against the window when the wind blows. Oh the problems I have! Amazing all the little "projects" I'm completing during these days of Quarantine. Or more accurately said, I'm seeking out projects since my house is spotless, appliances are sparkling inside and out, summer flowers have been planted, and closets and drawers have been "Marie Kondo'd" and then some. Pearl carries all of the regular hardware store merchandise and then some, especially in regards to houseware, garden decor and even some home decor items like candles, cloth napkins, trinkets. The variety in each department has more breadth and uniqueness, even whimsical and quirkiness, than your average hardware store. That speaks to me! Yesterday I was so bummed that I couldn't browse and touch and actually shop because as we all know, during the pandemic it's about getting what you need and leaving. Man, did this make me yearn for a day of shopping like in the old days, 2 months ago, pre-March 23, 2020. Paid for my item and left so another customer could enter the store. Going forward, I need to remember that every errand now requires waiting in line and I need to build that into my outing schedule. No more in, out, done. Covid-19 is teaching us Patience, among many other things, during this wake-up call to the world. Today I have at least 15 minutes accounted for on my wide open calendar as I install these blind cord wraps. Grateful.

Customer service is great!they know what they are doing and take you straight to the item instead…read moreof just pointing you in the right direction which is really helpful.

The lack of help and interest in help was notable. Not motivated to see if they can do better in…read morethe same way they weren't motivated to look to see if they had the item I wanted and just said, "I don't know."

The nicest staff, close to home. If you live nearby and you're still schlepping out to the suburbs…read moreto go to a big box store, you're making a huge mistake. Check out your local all stars at Do It Best. Their prices might occasionally be a little higher than HD, but think of the time and effort you'll save. Shop local.

I went in to purchase some plastic tubing and asked the cashier for some assistance. She asked a…read moregentleman to help me, but he continued walking away from me. So he did not hear, or ignored the request. The cashier did not ask any of the other three people who were standing around to assist me. So five employees there, none assisting customers that I could see, and no help. Thanks Division Street Do It Best Self Service Hardware. If you know what you want, and know where it is, this is the place for you. If you are looking for service, expertise, or assistance, dont walk, but run, elsewhere. I would give them zero stars but the ap requires me to give them one.