I own a town home. I've had numerous problems with my sewer and have had several plumbers look at…read moreit. Most recently about 25 feet of sewer line outside my garage crashed. The first plumber knew there was a problem because he put about 40 feet of rod through the clean out in the kitchen, which came with the house. He noted that it was only about 17 feet to the sewer main. He didn't have a camera and never came back. I called the plumber I normally use. I thought that if I was going to change a pipe, I might as well have a clean out installed. He located the problem and dug a hole about 5 feet down. There wasn't a pipe there. Before talking to me, he dug a hole a couple feet away and changed a pipe to install a clean out. He threw out the pipe before I could see it and tried to convince me that there was a second problem. He didn't come back to seal the hole until I called the Illinois Attorney General. I called a third plumber who located the problem in the common area. He dug a hole so deep they hand to dig a stairway so they could get in and out. I called a fourth plumber who located the break on a 45 degree angle in the common area. I contacted All Star Plumbing and Sewer. Michael found the problem right away. They dug a hole about 3 feet deep 6 inches from where the second plumber dug his first hole around 2 feet from the end of the clean out. The pipe actually went straight down. It kind of makes sense because some units had basements, but the issue is I had about 15 feet of unnecessary pipe and about 3 unnecessary turns. All Star fixed that design flaw by putting an elbow on the end of the pipe and turning it out. They verified that there were no tie ins after that point. I put gallons of water through that pipe to test it. It works great. The other thing is All Star is legit. As part of the due diligence, I checked his license with both Chicago and Illinois on their web site. He gave me a copy of his insurance certificate. I even checked his business with the State of Illinois and it's in good standing. He gave me the permit and dig numbers. I could see where the utility companies marked the lines. I was there with the building inspector when he examined the work. He wouldn't take Bill or my word for anything. He wanted to see it. The inspection passed with flying colors. He was listed as A+ on the Better Business Bureau's web site. His Yelp reviews were all 5 Star. I agree All Star Plumbing and Sewer deserves all the stars so I'm giving them another 5 start review. The icing on the cake is their price is reasonable.

Not good service. Mike charged me $725 to change stems and handles in my shower. Put them in wrong…read more. The shower continues to leak. Call the number on the website. The father said he went to Tennessee don't know when he's coming back. Told me he's got other customers to take of why am I letting a little drip bother me. I just have to wait. I told him I'm trying to rent out the apartment ASAP. Bill said , well they aren't moving in tonight are they? What a piece of work. They didn't have to wait to get paid Ripped me off and I'm a 70 year old woman.

I contacted many other plumbers, most of them never replied back. Or they ask to take a…read morepicture/video of the problem, then never call back. I found A&Y plumbers on Yelp. When going through the reviews, I was thinking these reviews cannot really be all be five stars. I decided to try for myself. I initially reached out to them for an appointment years ago. They replied back quickly, was at my house the next day. I have done business with A&Y plumbing for some time now. I have had several issues from leaking pipes, water heater replacement, to leaking toilets, most recently kitchen faucet leaking badly. Each and every time I contact Juan, they are really quick to respond. They do very high quality work and are very reasonable with their prices. I really love their work and have decided they are my go to plumbers.

Juan was highly responsive to my request and provided a fair quote for the work. Was available…read morequickly to come out and perform the service. He explained everything very well and answered all of my questions in thorough detail and easy to understand for a newer homeowner. Highly recommend!

Deceptive. took $250. just got coming out to check for leaks. there were no leaks and the whole…read morevisit took 10 mins. He promised he would return if leaks were found. a month later multiple land and he refuses to pick up his phone

I recently purchased a house and the people I purchased it from did not do the greatest job. I…read morereached out to Zuniga's Plumbing to have them fix the shoddy work the previous plumbers had done, and they sent someone out the next day to take a look. They managed to identify all the issues and get them repaired that same day. After quoting me they even found an additional issue that they corrected without increasing the quote. These guys are definitely my go to plumbers for any issues that I have.

Miguel and John were the technicians who came out to replace my hot water heater and ejector pump…read more They were friendly and accommodating. My girlfriend asked for them to wear shoe coverings, which she had provided and they obliged. Their work was satisfactory. Another thing I liked about this company is I didnt get a bunch of requests asking that I review their service. Overall, you can feel confident when using Preferred.

We were referred by multiple local residents. They came the same day we called on a Thursday. They…read moresaid they had to order the part, gave an arbitrary estimate of $900, and said they would return the following Wednesday to complete the repair. We called them Wednesday morning and left a detailed voicemail. They didn't answer or return the call. We left a second message and they returned the call. They had not ordered the part. We asked for a written estimate for their verbally quoted estimate. He said they don't provide written estimates. He said he "found an old part made of copper, we haven't used copper in years, and could do the repair today price of $1200." That's $300 more than the original estimate for an admitted inferior repair that cost them nothing after neglecting to order the replacement at all. He still continued to refuse to provide any written estimate. Unprofessional, dishonest and extraordinarily poor customer service.

All I needed was a water heater replaced. As soon as that was put in my furnace stopped working…read more When I called & told Cliff what happened he wanted to refer me to a heating person that he knows. It was a simple fix had Cilff came back & took a look at the area. Which by the way his young sons installed the water heater. I should have been watching myself!!! So I had to pay $125.00 for a heating company to show me the cause. The door was pushed up, I believe by accident. This is my last call to Drain pros. I will use a different company. Not supporting Black Owed.

Very friendly, easy to get a hold of, and professional. Called them in for a bathtub leak, they…read morethoroughly inspected everything to make sure the problem was fully addressed, and worked neatly and efficiently. Would gladly recommend.

Root Busters was great to work with, found them via Thumbtack when I was in a pinch with a sump…read morepump issue and they were quick to respond, friendly to work with and reasonably priced. The tech was nice, professional and quick. While I hope I do not have any more issues with my plumbing, if I do they will be on the top of the call list. Thanks!

Phil came out right away, and cleared out all the roots. No…read moreBS. He finished the job that others couldn't complete. He was professional, and did the job right.I will recommend him to all our neighbors.Senior discount. Thanks RootBusters

Lightning quick response to my yelp request. Thomas and Gil were at my house within hours…read more Thoroughly explained the issue and presented me with options. No pressure to do anything. Then completed the requested service quickly. I will use them again.

We had an emergency sewer issue and called Chicago Sewer and Drain Professionals, and they did a…read moregreat job from start to finish. They were professional, responsive, and explained everything clearly before getting started. They repaired the damaged section of the soil stack and also hydro-jetted and rodded the main sewer line to remove roots and debris. The crew worked efficiently and made sure the area was properly backfilled and the concrete was restored when they were finished. They also cleaned up and hauled away all of the debris, which we really appreciated. Given that this was an emergency involving my elderly mother, their professionalism and quick response meant a lot to us. I would definitely recommend Chicago Sewer and Drain Professionals to anyone in need of quality sewer repair work.

I had such a great experience with All Rooter. Another plumber recommended that I get hydrojetting…read morein the lines leading out of and into my catch basin. I called All Rooter, and they came out to take a look and quoted a fair price. They were able to schedule me for a couple days later. While doing the cleaning, they said that they noticed a break in the line to the main sewer and explained the Private Drain Program, saying that they were able to provide the service for calling the city inspector and getting a work order approved to repair it. They were polite, friendly, and very communicative throughout the entire process. They walked me through exactly what was needed and what would happen going forward. I would highly recommend working with them.

Contacted them at 8 am with an emergency backup issue and they came in that afternoon rodded out my…read moreline between the house and the sewer and resolved the issue that day...Could not me happier with the service that Luis gave us.