Phenomenal service and selection! Tired of the big ticket agencies? Speak with Friend Street and…read moreyou won't regret it. I highly recommend.

I haven't come to the garden a ton of times but every time I do, my experiences are great! I…read moreusually bring a fanny-sized purse to avoid bag-policy related issues and this has worked out well for me. I've mostly come for C's games and the food is decent no matter where we've sat. Most recently we saw the C's and sat in the Garden Society - the seats were great and the food was good too. The bathrooms were clean and for once the line was on the men's side. The drink offerings are pretty solid - we didn't get mixed drinks, just beer and cider. I love how they have Downeast on draft. Be prepared to spend more than you're used to - you know how it is, that's how they do it. I was impressed by the giant cookies they had. We tried a peanut butter one and although it was a bit on the sweeter side, we loved it. We didn't get any other food but saw they had a lot to choose from. The giant pizza slices looked good to me. They have lots of memorabilia along the walls and that was fun to check out. All in all, can't wait to be back for another C's game next season!

I am still angry enough weeks later to come back and write this review because the way TD Garden…read morehandled this was ridiculous. First, the bag policy. Apparently customers are just supposed to magically know about it. My wife and I bought tickets for the TWICE concert about a week before, and nowhere on the ticket site was this made clear in a way that actually helped us. We only found out after arriving that only bags under a certain size are allowed inside. If your bag is too big, you have to go downstairs to bag check and pay $15 for them to hold it. So not only are you inconvenienced, you also get charged extra because TD Garden could not be bothered to clearly warn people ahead of time. If we had known, we would have left the bag in the car. Simple. What made it much worse was security. I do not know if they work for TD Garden or some outside company, but they were some of the rudest, most useless people I have dealt with in a long time. From the second we got there, they had attitude. Instead of acting professional and helping people, they looked more interested in flirting, acting cool, and doing the bare minimum. They stopped us because of my wife's bag. My wife is pregnant, so she had important things in it that she needed. Instead of explaining anything clearly, all they kept saying was, "Your bag is too big, go downstairs." That was it. No real directions, no patience, no help. Since it was our first time there, we asked where exactly to go. Same answer: "Just go downstairs." We ended up following other confused people to find the bag check area. That made it obvious this was not just us. A lot of people clearly had no idea about this policy either. Honestly, it started feeling like a scam. So many people show up unaware, get sent downstairs, and suddenly have to pay $15. That should have been clearly stated before people even bought tickets. Then came the worst part: getting the bag back. After the concert, every single person who checked a bag had to go to one single bag claim area. One. For an entire event. So now you have one huge crowded line of tired, frustrated people all trying to get their stuff back at the same time. Whoever thought that was a good system should be embarrassed. My wife is pregnant. She could not stand in that packed line that long, especially with nowhere to sit. There were no chairs, no sitting area, no accommodation, nothing. Just a crowded mess. And because it was only the two of us, I was not about to leave my pregnant wife standing there alone while I ran around trying to fix it. So we explained the situation to security and told them clearly that my wife is pregnant and could not stand in that line like that. Their response? "Get back in line." No concern, no solution, no basic decency. Just "get back in line." One guard told me they could not help. The guard my wife spoke to laughed in her face. Laughed. That was the point where this stopped being an inconvenience and became disgusting. The only reason this got resolved at all was because another person near the front of the line was kind enough to get our bags for us. A complete stranger showed us more compassion than the entire security staff. To that person, thank you again. We are still incredibly grateful. That is why TD Garden gets one star. If you are going to have a strict bag policy, clearly warn people before they arrive. And if you are going to force people into bag check, then at least have a better system and some basic accommodations for people who physically cannot stand in a long crowded line. Most of all, hire better security, because the people working that night were rude, dismissive, immature, and completely unhelpful.

Today, I had my General Manager (Greg Morin) order tickets to the Patriots home opener. Higs…read moreTickets processed our transaction and confirmed the sale. I had two great seats I could have purchased from ACE Tickets and passed on them due to the tickets Higs posted for sale. They later sent us an email stating they had posted the seats in error and canceled our sale. They have yet to respond to him with a solution to their error. He has already filed a complaint with the BBB and plans on filing one with MA Attorney Generals office. We normally always purchase our tickets for all events threw either ACE or Stub Hub and I recommend using a service provider that finds a way to honor their mistakes and not pass it on to their customers. I myself purchase between 10k to 20k a year in sporting events, concerts etc. I have been too both of the Patriots past two Super Bowls. ACE tickets had once sold me Celtics playoff tickets and when I went to the office by the Garden to pick them up before the game, they figured out the sales associate accidentally booked the game prior. I spoke to the manager and after a few minutes and him making a couple calls. ACE managed to get us into the section that has its own bar area and box seating, keep in mind, this was a sold out game. This is what a FIRST CLASS operation does, it corrects their own mistakes at no matter what the cost is to them. It just takes one upset consumer to pass on good or bad exp with companies to those who are considering doing business with them. This is my first and last time using Higs Tickets unless they honor their error. If Higs does the right thing, I will come back on here and edit this review, if it still views as you read it now, well that tells you everything you need to know about them.

Bought NCAA Championship game tickets this past weekend online. Transaction was smooth and price…read morewas great. I needed to pick up tickets on game day. Instructions were clear and accurate. I arrived to find they had actually upgraded my tickets...significantly! My son and I had a great time enhanced by Higs Tickets. A pleasant surprise...I highly recommend! Thanks again Higs!

Four-Handed Illusions was everything advertised! It was a wonderful evening of illusions and…read morecomedy. Joel and Steve are terrific together, and their interaction with the audience is spot-on. The Hampshire House library is beautiful, and we all enjoyed dressing up for the occasion. Highly recommended!

It was an unbelievable show! Still trying to figure it all out. Very entertaining evening.read more

Though this little booth in the corner of Copley Square sometimes looks as though it's just a place…read moreto hang flyers and collect bird poo, inside is some glorious-ness. Okay, it's really not glorious. But what it does have is half price day-of tickets. For those of us who would much rather spend all our money on booze but feel like we should properly entertain our friends, half price tickets are fairly glorious. The Australian friend and I were between Blue Man Group and Shear Madness. The girl behind the glass was a mediocre amount of helpful, but once we engaged her she was fine. She explained both shows to my friend who had never heard of either and gave some honest comments. (Ultimately we decided on Shear Madness because it was decided that the show was American/Boston where as Blue Man Group is spreading) We were there in the middle of the day on a Wednesday, so I can't speak to the lines. I did stop by once for Blue Man Group tickets on a Saturday and we ended up choosing dinner instead, but there were no lines with tickets still available. I will be back Bos Tix; you appeal to my wallet and to my I-want-to-pretend-to-have-any-amount-of-culture side.

WARNING! I received…read morea gift certificate for Bostix. Two things to keep in mind when considering giving this gift: 1) You can only redeem these tickets over the phone or in person at a Bostix Booth. 2) If you redeem over the phone, they have to have the gift certificate in hand before they can issue your tickets. If you go to the booth you can only get tickets the day of the show. While Bostix has awesome deals, it is a bit obnoxious to use these gift certificates.

Awesome experience. Must do for anyone visiting Boston. The whole thing takes at least an hour,…read morethat's without counting time for the gift shop or tea room/cafe. It's not just a "museum" it's a full experience. Super detailed and the workers/actors were wonderful! Interactive and fun. Very nice gift shop too. Definitely recommend!

Stopped in just for the gift shop to get some more tea from when I was here last. They have…read moreexpanded with their tea selection too! Tons of different flavors now. There are a lot of other Boston themed gift items too!

When I think of the Wang, I generally think of theatrical productions, so I was surprised to hear…read moremy one of my favorite bands was performing at the Wang. Jason Isbell and The 400 Unit could perform in a bathroom and it would be stellar, but both of their shows this past Friday and Saturday night were phenomenal! The Wang turned out to be a great venue. It is a beautiful historic theatre, but entry (including security) was easy and stress free. The band sounded amazing! We expected a "seated" audience, but as soon as the band took the stage, the entire audience remained on their feet swaying and enjoying the music and vibes. While I enjoyed this environment, I can see that elderly attendees, shorter patrons, or those with difficulty standing for 2+ hours might have been disappointed. No awful parking issues like Gillette or the Xfinity Center, better views than TD Garden...I'd love to see more rock concerts at the Wang!

Art deco details everywhere, lavish designs across the two level atrium and into the theater where…read morethey have shows. I think this would be a lovely architecture tour if we didn't have the event lights and noise of a DJ at the site. We visited an event here (not the theater part) where they had a Music America exhibit downstairs, and servers and music up in the main lobby. Very loud space and could use some more seating for the event, but was a fun gathering for ISDA hosted by LSEG. Cool venue, contains both the Wang and Shubert Theatres. An extraordinary gift in 1983 from Dr. An Wang, founder of Wang Laboratories, ushered in the era of The Wang Center for the Performing Arts and lead to a total of around $10mm in donations to help restore the theater in the 1980s.