They were knowledgeable, helpful, kind, reasonable in priceband helped me to an extent where they didn't have to. You don't see that much anymore. read more

My SEBO vacuum needed a new cable and Johnny went out of his way to work with his rep to make sure I was covered under the 10-year warranty (even though I hadn't registered it properly). Fantastic customer service and I love the SEBO which he originally recommended. Great! read more

My Bernina Sewing machine was all out of wack! They fixed it up and it works like new! While I was there I saw that they also repair Kitchen Aid stand mixers! I wish I had known that when my mixer stopped working a couple of months ago!! Take your machines here! They'll fix them good as new! Plus they sell vacuums, sewing machines, sergers...good ones! Check them out before you buy the cheap "new" stuff sold in box stores!! read more

My daughter's sewing machine was in dire need of a tune up and I came across this little gem while looking for a place to take it. I love that it's in the heart of Magnolia Park and is next door to a great little coffee shop. There is street parking here and I've never had an issue finding a spot. I could tell that this place would be good because there was already someone else in there picking up a sewing machine and she was telling me that she's been a long time customer. The service took about a week and the sewing machine is working fabulously. I don't know what to compare pricing to, but I feel like the $90ish I was charged would be a fair price for this type of service, because it's a big job. The man that I dealt with, whom I assume is the owner, is very friendly and is really good at what he does. I will absolutely bring our sewing machine back here for the next time it needs servicing. read more

Excellent service! Took my Miele vacuum for servicing and they did a really great job. Interesting place too. Nice people. Honest. Skilled. Knowledgeable. Reasonable price. read more

Unfortunately, even with such good reviews, I have to give an awful review. I brought a Singer old sewing machine and the owner returned an old Kenmore. Different brand. He claim the ticket was the same, as if tickets could not be switched. So, my old and loved Singer sewing machine, probably a priced antique was exchanged by this store for a Kenmore. I felt mugged, Robbed, frustrated. There was nothing I could do but take the mugging. I lost my old Singer! It causes me not to trust anyone in Burbank! So totally terrible how I feel on not able to trust! Bummer. I git mugged in Burbank, read more

This store was very accommodating and friendly. They were able to quickly tell me if the item I was looking for was in stock, put a hold for me, and give me relevant information before my purchase. The vacuum I bought was reasonably priced and they made sure I had the proper attachments for the space I'd be using it in. I highly recommend if you need a new vacuum! read more

Honest and good prices. They repaired my cordless Dyson vacuum cleaner in 2 days. They were the only ones with a Dyson filter without paying higher prices on Amazon read more

In 2020, I bought a complete replacement for the 40-year-old central vacuum system in my home (along with all the accessories). Yesterday, the wand for the floor brush attachment broke, so I took it back to see about replacing it. The tech was able to fix it at no cost! Excellent customer service! read more

Been going here for years. Knowledgeable and vey helpful. Another great small business in our Burbank community.

The backstitch button on my vintage Kenmore 385 stopped working. We randomly ended up in Burbank with the machine in the trunk, and I saw Ace Vacuum & Sewing as we were driving by. We stopped and walked in, asked a few questions, got a feel for the place. Was told appraisal was free, so we walked back to the car and got my machine. Got a call about a week later with a very reasonable quote and had my machine back two weeks to the day after dropping it off. My machine is in great shape! She's running much smoother, and the backstitch button works again! I'm so pleased I found Ace! read more

I was in the market for a QUALITY vacuum, after my previous vacuum of 30 years(!) finally gave up. I was thinking I wanted a Miele C3; but Dragan (?) explained that I might like the SEBO E3 better. It was fully made in Germany--and I'm from the ABC club, Anything But CHY-NAH--so the SEBO appealed to me. Plus, when you buy the unit from a dealer--which Ace is--the warranty is extended to: o 10 year parts o 10 year motor o 7 year labor So, I bought the SEBO E3 Premium, and look forward to 30 more years of trouble free vacuuming (um, if I live that long). read more

5 stars for not selling me anything! I have a 25 year old vacuum that works fine but it's bulky and loud. Went to Ace asking advice about replacing with a stick-style vacuum. The guy behind the counter basically told me not to waste my money unless I wanted a stick as a secondary or backup vacuum and to keep using what I've got. He could have made an easy sale but instead gave me his honest opinion. When my existing vacuum eventually dies or needs service, no question I'm going to Ace. read more

I had run my Husqvarna Viking sewing machine into the ground with a leather project, and she needed a real tune-up. Ace Sewing was quick and easy. I will take my machine to ace as long as she lasts. read more

Johnny's taken great care of my Hoover canister. Today was my 2nd visit (different issue) and he was able to accommodate me quickly. In addition to fast service, I got her back all cleaned up. Way better service than another place I used to go to. Great location and a clean shop. read more

Called Ace looking for the filter in the ball of our Dyson that even the Dyson store didn't have in stock.....they had a suitable substitute for 1/3 the OEM part. Talked to Johnny about my Dyson and learned that it was waaaayyyy past a basic service. Never knew you had to service the darn thing. Took it in a couple days later and about 4-5 hours later Johnny called and said it was ready for pickup. Looks brand new! read more

I am amazed how wonderful this place is. I place an APB on anyone who could help me with a Dyson stick vacuum that my neighbor was throwing in the garbage heap. All but Ace vacuum replied that they don't work on this product. Mr T replied telling me that I most likely needed a new battery and he offered to order it for me. I opted to get it myself via Amazon prime. Because of his excellent response, when I'm in the market for a good vacuum, I'm going to go here! He seems to sell excellent Miele products! Thank you for your kindness Cristina read more

What a great shop, took a Miele C3 in on Saturday for minor problem was ready on Monday all fixed and ready to go, fast service and reasonable prices A++ read more

Ace Vacuum and Sewing is fantastic. The owner, Johnny, is extremely customer focused and accommodating. I needed a vacuum serviced quickly for my daughters to bring to their college apartment over a holiday weekend and he took care of it for me. The quality was great - it looks brand new! - and the price was very fair. Great establishment! read more

They know their stuff! They sell products regular department stores don't carry. Ace has a great repair team. You can find just about every brand vacuum bags and accessories there as well. I drive almost an hour to go there and it's definitely worth the drove every time! read more

I am thrilled that my 40 year old Hoover canister vacuum is back to its original working order! Johnny not only fixed the weak sucking power, but he found a better replacement part to make all the attachments work like the originals. I have been here before and am so glad this fabulous place is in my neighborhood! read more

I'm so happy to have found Ace Vacuum. My older Dyson was struggling, its hose broke and it was feeling like time to part ways. But then a friend recommended I go see Dragan or Johnny at Ace. They said they could help for sure. And they did. Johnny called to let me know what he found, gave me an estimate to ok and once I did, he was on it!! A day or so later, it was ready to pick up. My vac is back!! Thank you Johnny and thank you Ace!! read more

Ace vacuum and sewing was a pleasure to work with my shark vacuum was on the fritz a lot of repair shops won't even work on a shark or a lot of other vacuum brands these days. I called Ace they said no problem I brought my vacuum in and dropped it off they got back to me in a timely fashion with a fair quote. They fixed it quickly and once again followed up with me in a professional manner. They were easy, reasonably priced, and professional what more can u ask for 5 stars. read more

I am so happy!! I took my vacuum and carpet shampooer to them on Wednesday to be repaired. Both of them were ready for me to pickup on Friday!! Plus they were very easy and nice to deal with. I will definitely be going back! But hopefully not too soon read more

Went in for a carpet cleaner repair. It was super fast and they were very informative (apparently they rent a really good quality carpet cleaner for $35/day). I will gladly return and couldn't recommend this shop enough! read more

Great Experience repairing my sewing machine. Also repaired my vacuum cleaner I would recommend them 5 star. read more

My vacuum cleaner repair and maintenance guy in SGV retired and closed shop. Ace had really good reviews on repairing Dysons, but they were 20 miles away in Burbank. So off to Burbank I go with my 15-year old Dyson. I found Johnny to be personable and knowledgeable. Two days later, Johnny called to say it was time for a new vacuum. After some discussion, Johnny said he could order a new vacuum head, but it would cost more, but buy me the time needed (couple of years) to start thinking and reviewing for a new vacuum. Two days later when I went to pick up my Dyson, it was so clean, I didn't recognize it! My daughter vacuums on a near daily basis because we have two big dogs and two cats, and she says the suction power now is great!! The 20 miles to Ace was worth it! Thank you Johnny! read more

I have a Dyson - having both high-pile carpet and hardwood floor so I decided to buy the famous Dyson.. I have to keep cutting the fibers that get wrapped around the rotating wheel, and it gets plugged all the time. I had a major clean out by Johnney and it worked great- then I plugged it up again with pine needles. I took it back and he did a quick clean out and added a new side filter - at very little charge. He really knows his machines, I can always count on a fair price and a quick turn around. I am just getting sick of this Dyson. Glad he's so close by to fix it for me, read more

I've been buying parts here for years. Vacuum parts mostly. Great service as well. I highly recommended Ace to anyone looking to buy a vacuum or sewing machine or that needed tuneup or repair. Please support these local small businesses. read more

Rude, unprofessional business owner. Two weeks my rumba is there, I asked what the problem was once I had no update in two weeks. Owner said he hasn't gotten 'that far.' - which means, he hasn't even looked at my product. The issue is an external door latch which was pointed out at the time of drop off. Instead, claims to charge over 120. When asked what the problem was, he says it just needs to be cleaned. In other words, he never even looked at what the actual issue was: the latch. Go elsewhere. This guy is a prick read more

I just got my vacuum back from here and am beyond pleased! They quoted me a very fair price and the turn around time was very short! If I knew how easy this was going to be I wouldn't have put it off for so long! read more

This place has alway been super helpful no matter how small the issue. They have gone out of their way to find parts for my old machine. With Ace's help, I was able to get over 20 years of work out of my vacuum. If you have a machine that you're trying to squeeze every bit of usefulness out of, this the place. Additionally, they have always treated my elderly Mother with patients and respect. Making her feel good about the interaction. read more

Jon is such a great guy. First off I was scared to buy a new vacuum, #1 I don't know a lot about them, best bang for your buck kinda thing. #2 I have lots of allergies, dogs & way too much carpet. But Jon really helped me navigate the best vacuum for what I needed. I also didn't want to get ripped off. But I am SO glad I went to this place. Jon was so helpful & really showed me some great models. When I got home we used it right away & it did a great job. I bought a Hoover Windtunnel Max. I decided to price check it & the bags online & I am so relieved he really gave me an incredible deal. Thanks so much Jon I will be back (just for bags) lol & will recommend you to anyone who asks. read more

Ace Vacuum and Sewing - One of my dogs & carpet!!! Hoover Windtunnel Max! - Appliances & Repair Near Me - Burbank, California

Great store, mom and pop place always willing to go the extra mile. Great selection of fabrics and knowledgeable staff

Absolutely top-notch service. I have a Dyson "Pet" vacuum from 2001 that's served me well, but it never got any maintenance in the past. It was starting to act wonky. For a very reasonable price, they got it working not only perfectly, but replaced the hose, driving belts, primary filter, washed the other filter, and cleaned it up completely. It works good as new, and they were cheery and personable. This is a great place with personal, friendly service, and I recommend them highly. read more

Thank u John for the fast service!! I was so stressed over my carpet being a mess after having repairs done to my air conditioner...u saved my weekend! U took care of me in less than 2 hours! Vacuum works...exceptional!! Looks and works like brand new! Thank u so much!! Happy boys ar home ! read more

First of all you have to understand that my wife LOVES to vacuum. It is not only a routine for her but it is therapeutic at the same time. She has a very good German vacuum, but even good ones break down once in a while. When it does, we will drive all the way from Santa Clarita to Burbank to ACE Vacuum, because there is no other shop that we have ever come across that gives the exemplary kind of service and value you get at Ace. Johnny is a standout. Not only is he kind and understanding, but he is the consummate professional. He quickly diagnoses the problem, provides an estimate, and a realistic pick up date. On top of that, Johnny will pick up the phone and call us with periodic updates, sometimes when we are still in our car after leaving the shop. Who does that anymore?! Recently, the motor went out in our vacuum and we had to make the choice between replacing the motor or buying a whole new vacuum, which would have cost over $700. Johnny went to bat for us and fought to get the motor covered under warranty. Before we left he gave us a recommendation for the best bakery in town, Portos, that was right down the street. In the end, the vacuum was covered under warranty, which wouldn't have happened had Johnny not intervened. After loading up the repaired vacuum, we headed over to Portos and picked up a couple loaves of bread and a half dozen potato balls. It was a great day. Thank you Johnny for all your efforts, AND for the bakery recommendation! read more

They work on Simplicity vacuums and my sewing machine. Good service, good communication on timeline. Only bad experience was an abrupt convo with an employee who said he is trying to contract Covid and shared his strong opinion against believing the science about the pandemic. Very awkward & unsolicited. I wanted out fast. read more

Super personal service. They were real people - not overly happy or anything. They were just there to make sure your stuff is fixed and felt blessed with all the work orders they've been receiving. read more

I called three vacuum repair shops in the greater Burbank area to find one that does Roomba repair. And I found them! Ace Vacuum was very up front and honest about the Roomba (aka "lil buddy"). I'm very emotionally attached to that Roomba. OK More like, it costs a lot of money to get a newer model Roomba and I wasn't ready to spend $500+ on a new one. Brought lil buddy to the shop. Their process is that they will evaluate your system to find out what is wrong, then call you so you can make a decision if you want to have it repaired or not (and call with a quote). They won't charge you to look into the issue, which I found reassuring. The quote was VERY reasonable. Not only was it super affordable, I got my roomba back even better than it ever was! Now lil buddy is back to his meaningless life of sucking up cat hair, and I can kick back and relax while my robot minion does manual labor for me. 90 day warranty means that even if my lil buddy tries to die in the immediate future, I can bring it back to Ace for fixin. Yay! read more