I got a prompt response to my request with a quote for diagnostic, which would be waived if I…read moreproceeded with the repair. They do provide the service requested and gave me a link to make an appointment. We'll see how things go in a couple of days. The repair man, Alex, was prompt and identified the problem - two problems, actually. He was able to get the dryer running again, better than it had been. Reasonable price

Good guys who do good work and work with you to do it for a good price. One of the better…read moreexperiences in the area. Give them a try.

Fantastic experience with Next Gen. Our 1st technician, Jey, provided a clear understanding of the…read moreproblem and shared solutions during the estimate to resolve the issues with my AC. Transparent communication on prices for services to fix the job. Competitive pricing compared to other companies I was in contact with. Respected my household as if it were their own. With the 2nd technician, Vitaliy, very prompt and professional service to get the AC up and running normally. Both arrived on time and did outstanding work. Company is responsive when inquiring for services. Highly recommended all around!

Really high quality service. Well trained professionals that do a great job assessing your issues…read morefor a fair price. Highly recommended!

Yesterday was the hottest day of the summer and my A/C stopped working. I made a appointment with a…read moreCompany I have used for years and they wouldn't be able to come for a week. I went to Yelp, called JML, explained my A/C problem. They can within a few hours, fixed it and were reasonably priced.

Had JML come out today to fix my A/C. Tech came out within a few hours and resolved the problem. He…read moreexplained what the problem was and was able to remedy it quickly. Very happy with the tech and the overall experience. Would definitely recommend.

Fast, communicative, thorough, and honest, all for a great value. Angel arrived as scheduled,…read morediagnosed the exact problem, gave the timeline for repair, and everything was done as promised. Part was replaced and heat was back on in no time. Trust the Yelp certification, Cook's will be our go-to for our HVAC needs.

Right before our last heat wave our AC went out. The owner came out that light to take a look and…read morequote us. The next day the tram came out to install a new AC and we haven't had any issues since. Don and Brian were both very knowledgeable, friendly, professional, and quick. The quality of work is worth the money; great value.

Jason did high quality work at a very competitive price when he did maintenance on my heating unit…read moreand humidifier. Good honest work at a good price. What more could I ask for?

My water heater went out. The company that "diagnosed" the problem charged me $99 and said that…read morethis did not include the cost to replace it. The company then quoted me $2200 as the cost to replace it and reiterated that this did not include the $99 that they already charged me. So yes, had I gone with that company, it would have cost me $2300. Armed with this information, I posted pictures and exactly what the "diagnosis" said and asked for emailed quotes...to be clear I said EMAIL only. I then got no less than 10 phone calls saying "please give us a call so we can talk about your situation. Some called more than once. Lakeland Heating and Cooling (Jason) was nothing like that... $1270 flat rate to replace the water heater. Yes, thats how he replied in his email.. as I requested. He came in.. with the water heater... replaced it... and went on his way. Other companies, that followed directions, also came in higher than $2000. I am EXTREMELY satisfied with Jason and Lakeland! High Quality, Tremendous VALUE

This company may be good at installing and servicing HVAC systems, but recently they have also…read morestarted offering home remodeling services. If you're planning a home remodel, I would not recommend hiring them. The quality of their work was very poor. The painting was substandard, deadlines were repeatedly missed, and the project kept getting delayed. On top of that, the owner frequently pulled workers off our project and reassigned them to other jobs, causing long delays, while still expecting payments according to the schedule. My experience was extremely disappointing. If you're looking for a company to remodel your home, I recommend choosing someone else.

Really enjoyed the service provided by Michael…read more Our Furnace is old, granted but he tried to find a solution that would fix it. Ultimately it required a replacement, as the parts are just old. I took in other quotes previously to see what the comparison is and I thought Michaels quotes for really good brand of Carrier was better than some other quotes that I received. He came the next day from when I asked about his service. In/out for the replacement it was a good experience. I thought he ran a good shop, was trustworthy. I previously had him service my AC unit as well. He said it was still fine for now and not to replace just yet. I'll definitely have Michael on speed dial for HVAc

Very clean and thorough work done well. And the technition was very knowledgeable and…read moreprofessional.

My home's air ducts were overdue for a cleaning, I called and got cheerfully scheduled in a few…read moredays time. On the day of the cleaning I got a head's up phone call that they were on the way. The technicians were on time, professional and courteous. They spent more than 3 hours getting every duct and vent cleaned out, including the drier vent. While my drier was working fine there was buildup at the very end where the air exited the house that was no bueno. The price was very reasonable considering the labor and specialized equipment. 5/5 trustworthy experience.

Our AC unit went out Tuesday night and we had a working unit Wednesday by noon. Quick, reliable,…read moreand diagnosed a cost effective fix to our unit rather than just tried to replace a working motor. I've had nothing but quality experiences with Assurance and highly recommend them.

Assurance was recommended to me by a great HVAC person in Lake Forest. My elderly sister in Buffalo…read moreGrove had AC issue evening of Sunday, July 26 and waiting for service was not an option. Called Assurance on Monday, July 27 morning. Explained the situation and they could not have been more helpful. They sent Gus out Monday afternoon who I met. He was amazing and got my sisters AC working again after replacing a few parts. Could not recommend any higher and will be using again.

DO NOT HIRE. If I could give zero stars, I would. I originally hired Duct Professor to fix my home…read moreAC, and they ended up charging me over $1,300 for six incredibly frustrating visits, a string of misdiagnoses, and unauthorized repairs. The first two technicians they sent spent hours troubleshooting but completely failed to find the issue. Instead of properly diagnosing the system, they installed a non-OEM control board without my knowledge or consent. This unauthorized part risked causing further damage to my electrical system through power fluctuations. When that didn't fix the AC, they guessed the AC contactor was the problem and replaced it twice to no avail. It wasn't until the sixth visit that a senior tech finally came out and identified the actual root cause: a damaged low-voltage power line leading from the AC to the house. This is a fundamental issue that should have been caught on day one. Dealing with a broken AC in the middle of summer is hard enough, but enduring a dragged-out, six-visit ordeal with a newborn baby in the house made their incompetence a complete nightmare. Ultimately, because they left my system compromised, I had to hire an entirely different, independent HVAC company to actually fix the problem. To make matters worse, I sent a detailed email to Duct Professor management outlining these failures and requesting a refund for the misdiagnoses and unauthorized parts. They completely ignored me. No follow-up, no apology, no attempt to make it right. Save your money, your time, and your sanity--look elsewhere.

There are so many Air Duct Cleaning Companies out there and many are very expensive. Duct HVAC…read moreProfessor in Prospect Heights has a BBB Rating of A. HVAC Professor is extremely reasonable with its pricing. They were extremely prompted for our appointment time scheduled. Angel and Juan did an Awesome job cleaning all our vents completely in an hour and one half. Angel and Juan were both very courteous and respectful working around our home. They were very efficient and worked well together. We are very happy with them working for HVAC Professor. We recommend them highly! Thank you so much for your hard work Angel and Juan!

Team is so responsive and dependable. They do excellent work and offer great prices. So lucky to…read morehave had a neighbor recommend them. I highly recommend them .

Had furnace go out sunday. Called them and was told since line is frozen they would come on…read moreMonday. That would not be an emergency call. Man showed up at 8:03 am. Looked in furnace cabinet and did a test and said the circuit board was bad. I knew I could buy OEM circuit board for about $80. I asked how much to replace the board he said $761.00. I asked if I could get a discount and that I know the circuit board he could get was under $80 with his discount. He said that was the price. Since it was going to get hot I said ok. He drove to local parts store and came back and installed board in about 10 minutes. BY 9:00 am he was leaving. That means He made almost $700 for an hours work and that includes the travel time. Talked to owner Kraig and asked why so much and he said he has over head and the van they use cost him over $60,000. and there was nothing he could do about the price. That is what they charge for a circuit board replacement. Part and labor is guaranteed for one year. If It breaks I will call them but will not call for anything else in the future. Neighbor came over the next day and said he needs furnace and air conditioner replaced and wanted to know if I knew anyone. I told him I just paid about $700 for one hours work with I guy I used but would not recommend anyone when I just paid about $700 an hours labor. When you gouge you loose and people find out and there goes the business. Place does good work but way overpriced. The part On line was not a used or aftermarket part. It was an OEM replacement part. Where you bought the part at Berkheimer in Arlington hts they sell the part to you for less than what I paid for the item. not 2.5 time that price. Even if part cost $200 you still are making $561.00 for 1 hour of labor which includes the time to travel and get the part. I could argue with you all day but it is not worth it, you overcharge for labor period! All the people that ask me for a referral will know you over charge for labor.