Sadly we won't support them anymore. The woman who took my call was so very rude. I had a problem with my order, and she was not helpful--it was shocking. I very rarely give bad reviews, but customer service is important especially with so many great pizza spots within 5 miles. We've switched to Rosati's and haven't looked back. read more

Acqua E Farina - Pizza Near Me - St. Charles, Illinois

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My friend and I are still trying to figure out the vibe of this place. It has a very cool name and when you walk in there are linen tablecloths and napkins yet have plastic cups they bring out a paper menu as if it's carry out only. We both ordered a pasta with shrimp and broccoli and asked them to make it spicy so they added some red pepper flakes. Not only did we have to add more red pepper flakes but salt and pepper as well. There was unfortunately no flavor to it. Decent portion size but zero flavor. read more

Acqua E Farina - Linguine with Shrimp and Broccoli - Pizza Near Me - St. Charles, Illinois

Showed up at pickup time. Was told 2-3 more minutes. No big deal. Get home and the pizzas are well done in the center (did not request well done) and burned on the crust edges and the bottom. Perhaps the extra 2-3 minutes were not needed. Called to notify about our order and the guy on the phone said thanks for the feedback, said goodbye, and hung up. No attempt to rectify the situation. Ate some of the pizza. Not only was it burned, but the cheese was disgustingly salty. Stay away. read more

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Customers BEWARE!!!! I ordered from this place on a Saturday night at 8:52 pm( order # FSL_092) for delivery, It was a $60.00 order. The order was accepted and I received a notice that my food would be ready at 9:37pm. This was my first order with this restaurant. Fast forward to 10:15 pm ,no food so I called....noone answered! After looking at their closing time it seems they close at 10:00pm on Saturday. Its now 10:23 and I drive to the restaurant to get my order and the place is completely dark and noone is there!!! I checked my bank account and the $60.00 has been taken from my account BUT I still have no food! It's currently 11:00pm as I am writing this review and no food still. I guess I won't be eating tonight and I'm $60.00 poorer!!! NEVER AGAIN will I order from here!!! read more

Acqua E Farina - Pizza Near Me - St. Charles, Illinois

Wanted to let this new business / first restaurant a few months to shake out their "NEW" startup bugs and get their rhythm / stride. FOOD - flavors (specifically of sauce on sausage pizza) and quality of ingredients would make any genuine Italian family dinner proud ! Delicious ! Neapolitan thin crust held its own beautifully. FOOD deserves 4-5 stars hands down DO NOT ORDER for pickup using SLICE SPOT APP! They have not properly configured their Slice Spot ordering timelines at all and they need to fix this to retain customers. They really should pull their Slice Spot presence until they've fixed timelines in their setup. So when we showed up to pickup our order which was about 15 minutes after placing the order - the staff made it clear to us they had just received the order and it would be about 20 more minutes and were very defensive about it. They were going to push our order to the front. We weren't looking for special handling and we tried to show them how this confusion was all tied to their poorly configured Slice Spot setup. Pricing - the 16" Acqua E Farina specialty pizza was $30 which was a fair price for the ingredients n flavors and far less costly than a flight to ROMA Panzerotti was $8.50 (extra pepperoni) which also very fair. If looking for a true Italian tasting high quality Neapolitan pizza - you won't be disappointed - BUT please remember to call them to place your order read more

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Unbelievable I have to give a star!!! The food is terrible and the owner and his wife are not only rude, but from my experience, but racist. I've never been asked what languages I speak while disputing not receiving the right pasta I've ordered and then not receiving a credit on my card. What does my ethnicity and language have to do with their food quality and being credited after their mistakes. I wouldn't even have posted if the food wasn't served wrong and overcooked. Bad Bad Bad! read more

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Beware of this owner. Pricing on his online menu is significantly lower than the prices I paid for my two pizzas on Thursday, April 17. When I called to discuss he was rude, told me the price I paid was firm and hung up on me in the middle of a sentence. When a $21 pizza turns into a $29 pizza, red flags go up and I would expect a more reasonable response from the owner. BTW, they also charge 3% extra for credit card use. read more

Acqua E Farina - Paid $29 - Pizza Near Me - St. Charles, Illinois

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We enjoyed a fantastic take out pizza at Acqua E Farina. We ordered the 16 inch Acqua E Farina, with Italian Prosciutto on half. It was topped with large chunk of Barata cheese, and a generous portion of arugula. Four of us had two pieces each and it was very delicious. The order was called in a couple of hours prior to the pick up time and the pizza was ready and right on time for pick up. The pick up pizza was paid with a credit card and a tip was requested. This a major annoyance when there was no service, other than what would be expected when ordering a take out pizza. There is limited dining. The dining area was observed to be pleasantly decorated, clean, and well-maintained. We will definitely return for future pizzas, but will be paying with cash to avoid denying the request for a tip. Great pizza at a reasonable price! read more

Good pizza. We ordered a cheese pie thinking it would be NY style but it was actually cut tavern style. Nonetheless it was delicious. We also ordered the penne ala vodka but that was more of a red sauce. Though it didn't taste like vodka sauce it was still delicious. Will be back to try other options! read more

Acqua E Farina - Cheese Pizza - Pizza Near Me - St. Charles, Illinois

I realize that this is a small family owned business, but I recently had a terrible experience here. I asked the daughter what was good and was told the pasta and other items were good. I had ordered eggplant parmesan and pasta. When I got the eggplant, it had obviously been frozen (cold in the center, spongy, and watery). It was inedible, as was the pasta. No one ever checked on me because the whole family was in the back taking care of the youngest child. Since no one was around, the result was that my food got thrown away (approximately $20 with a bottle of water). Because of this, I went elsewhere and purchased a second dinner that I was able to eat. I can excuse a bad meal, but poor service and no follow up means that I will never return here. Too bad zero isn't a rating option. read more

Great pizza! Was pleasantly surprised. Not greasy at all and thin like pizza should be.

Good food! Had to go back the next day and try something different! Added the Alfredo sauce to the shrimp with broccoli and the chicken parmigiana was nice and juicy read more

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Pizza is the best around! They could make fresh bread and add it to there pasta meals an salads! Just an idea!! read more

Acqua E Farina - The America. So good!!! - Pizza Near Me - St. Charles, Illinois

I have heard great things so decided to treat us to pizza and give them and try and so glad I did! Huge hit with everyone! We ordered a Margherita, sausage and a custom pizza with garlic and black olives....so delicious! Will definitely be back to try more! read more

I can't believe I haven't been here before!!!!!! the pizza is how I like it . Thin and delicious . Authentic thin crust with good cheese!!!!!! read more

Authentic delicious pizza. The crust is amazing, fresh toppings. Friendly staff. Place was recommended by a friend and we were not disappointed. read more

Excellent service delicious food highly recommended. The panzerotti, calamari and the Nutella dessert excellent ! read more

I am swept away to Italy when dining here! I've had the lasagna and pizza and focaccia. It's amazing. The owner made sure my family was enjoying our food! The ingredients are fresh and pizza is so unique! You have to taste it to understand. Buon appetito. read more

Family owned outstanding and delicious home made Italian food. Will definitely return! read more

Fantastic pizza and panzarotti he uses very good ingredients very fresh. Il pizza vitò e come Italia con tuna che non è tropo a olio. Bravo tanto fortuna Donato read more

The panzarotti are seriously a 10/10 done absolutely perfectly!!!! Definitely recommend this is real authentic southern italian. read more

Acqua E Farina - Homemade Panzerotti - Pizza Near Me - St. Charles, Illinois

ok, first time was great, second time good, but in the last several orders notting is good here anymore, panzerotti are low quality, they must have changed the cheese because it taste like notting but full of salt. do not order the grigliata, they have no clue how it need to be made, it taste terrible, i will never return here again and will not suggest it to anybody again. i m very disappointed, suggesting to restart again from the first day and check what you have done wrong. thanks read more

I don't understand why they only deliver on Friday and Saturday if you do not have a smart phone. All of the Seniors in my club are greatly saddened because we mostly have only flip phones. We can't afford to have a smart phone. And we are unable to drive to their pizza place. Its not right and fair. With yesterday being Veterans Day; Alot of us are Veterans who fought for our country can't get pizza delivered to our homes during the week. Thats so sad. read more

Amazing panzarotti. Baked and Fried. Fish salad is so fresh. I would recommend this place.

Visiting from out of town and wishing we had a place like this back home. We tried a few different things recommended by the cashier/hostess, all of which we were great and would order again without hesitation. read more

Was told pizza was $3, grabbed a slice and he called the owner and said it was $5. Overpriced and not that good, felt ripped off, probably wouldn't have had it if I knew it wasn't $3 read more

absolutely delicious !! the people there are so kind and the food is amazing and quick. whenever i'm looking for a pick me up i just get a sausage panzerotti. pricing is amazing for the amount of food and quality, especially for a small business, hope to see this place get the support/business they deserve !! read more