I had such a great experience with their service! Friendly, kind, professional, and knowledgeable.

Wow! I cannot say enough good things about Action Appliance Repair and the technician Mark. My French door refrigerator with interior water dispenser and ice maker decided to stop dispensing water and was no longer making ice, but the more problematic issues were the lack of maintaining the programmed set refrigerator and freezer temperatures. Of course my concerns were risks of water lines, electronic, or compressor failures. Setting an appointment by phone with Lisa was super easy. When Mark arrived, he was prepared to do a full evaluation of the refrigerator. I was prepared to hear the news that I needed a new refrigerator or that any repair costs would be almost as expensive. Well, let me tell you that Mark suggested only a minor adjustment to one of the internal refrigerator components, then giving that a few days of my monitoring the internal temperatures to see if that adjustment worked to maintain the temps within a range and to call the company with the results. That adjustment worked, which indicated to Mark that the problem was with the damper in the refrigerator. When Mark returned a week later, he had the new damper which he installed. The problem with the water dispenser was solved by installing a new filter. While he was there, I had him remove the ice maker which I rarely used anyway (giving me more room in the freezer). I share all this detail because unlike so many businesses, Action Appliance Repair is scrupulously honest, and never once tried to upsell me on anything unnecessary. This is a company that is definitely on my "CALL THEM FIRST" list for any appliance repairs. read more

Excellent service; honest, polite people. Great communication and quick turnaround. Reasonable rates. Dependable, reliable. I believe we should all do our best to support hard-working local small businesses like this one. Well worth the money. read more

This is a great family business in Lake Forest. Used them a few years ago and had a great experience. Dryer stopped working yesterday. Got ahold of them and scheduled an appointment for today. The son showed up on time was super professional and really nice. I'll spare you the gross story of what happened to my dryer, but he handles without issue, gave us options and fixed quickly at a very fair price. I highly recommend this service, you won't be disappointed. read more

Great family business! These guys are amazing! Thought I'd need a new fridge when ice flap stopped sealing, allowing air into ice bucket. Shopped for new and was shocked by the high prices and less features. Found recommendation for these guys and called them up. They came quickly and diagnosed the issue. Had the part for my 19 year old fridge within a week, came out and replaced it. It works like new again. Quick, reasonably priced and friendly! thanks Mark and Mark! read more

Had a problem with our dryer making a rattling noise. Mark came right on time and carefully explained what was happening what was needed to solve the problem. He also gave great advice on what we could do to make our washing machine run more efficiently. Price was very reasonable and he explained alternate solutions where we could save money but we decided to get the works done. read more

My refrigerator code indicated the fan wasn't working properly. Purchased fridge from Howards - now out of business, and so was my warranty. I Kept a Nextdoor review for this company since 2021 and glad I did, thanks to Jennifer M in Mission Viejo for her experience with this company. Mark came to the rescue. Part ordered and installed the following day. I needed dry ice to hold me over and both of us were calling grocery stores for availability. Now that's someone who cares! I will definitely use and recommend Action Appliance in the future. Office staff is very helpful and knowledgeable. This is real customer service. read more

Amazing service ! Knowledgeable , Mark Jr was upfront and honest , fixed my 25 year old Whirlpool washer to keep it going ! Will use Action appliance in the future for sure :) read more

This is by far the best appliance repair company I have ever worked with. Mark Jr. was very thorough and professional. I had called another company who charged me a service call fee to come out and diagnose the problem with my dryer. They never opened my machine or tested any components. They said it was the main board and left after five minutes. The main board was replaced and the machine still did not work. Action came out and actually spent time to test and confirm exactly what the problem was. They returned another day with a new motor and replaced it quickly and it worked! Mark Jr. was extremely knowledgeable and knew exactly what he was doing but took the time to verify and do it right the first time. Action should be your first call for appliance repair and you simply won't need anyone else! Thank you Mark!! read more

Mark, Jr was on time and knowledgeable. Fixed my leaking bottom freezer fridge and broken glass in oven. Knew exactly what was needed and ordered the parts. Offered great suggestions for maintaining my other appliances as well. I would definitely call them first with any other appliance issues. Priced fairly for what needed to be done. Highly recommend! read more

Mark Jr. continues the family business with integrity. He and his dad have helped us with a Speed Queen dryer and a GE fridge over the years. Their service call is now $129 (as of July 2024) and in my opinion is worth knowing you're getting honest and caring advice. read more

We had Action Appliance Repair out again to work on our dryer. It was on the fritz again. Mark Jr. came out and took great care of us! Fixed it up in a jiffy! He even checked our vent to make sure all was clear and working properly. He's a VERY nice guy. We are so happy that our dryer is once again in good working order! I will definitely recommend Action Appliance to anyone! read more

Phone response was clear and articulate. Scheduled a prompt service call to repair a Kitchen Aid dishwasher and a Sub Zero refrigerator. Ordered OEM parts which were promptly received. Service installation was completed promptly. Quality repairs. I would recommend them as providing (in this day and time), courteous, and quality service in a prompt and efficient manner at a fair price. Thanks Eric, good job. read more

These guys are miracle workers! They came out in January this year because our refrigerator door wasn't closing properly and getting worse by the day. They totally could have sold me a new door along with an additional service fee to replace it but they were so honest and real. They said it wasn't worth it for me to put on a new door because it would be way too expensive, and that I would be better off putting that money into a new fridge. Instead, they worked their magic and did what they could to address the broken door with some glue and some TLC with the intention of holding it in place until we could get to the store to buy a new one. It's now October and the door hasn't given us another issue since! It seriously works better than it ever did. I'm very grateful for these honest men and their ability to save us from having to spend a lot of money on a new fridge! read more

This is the 4th time Mark has come to our house. (To be clear, repairs were on 4 different appliances.) Mark ALWAYS is courteous, informative, and willingly answers my questions. He also is honest, which I appreciate, and thoroughly explains his recommendations on repairs. I recommend him wholeheartedly! read more

I feel super lucky that I live in Lake Forest because it means I have access to the best appliance repair company in the universe! We've used Action Appliance Repair twice now--once about a decade ago to repair our refrigerator and once last week to repair our dryer. Both times, the repairs were done quickly, professionally, and for a very reasonable price. Our fridge is still running perfectly 10 years later, and our dryer is producing heat again and no longer making weird noises when turning. Mark and Mark Jr. are both super friendly, helpful, and courteous. In fact, courteous is an understatement. They are also incredibly knowledgeable and share wonderfully practical tips on how to properly use clothes washers & dryers as well as dishwashers. I don't really want any more appliances to break, but when they do, I definitely know who to call! read more

These guys are Top Notch! First my ice maker stopped dropping ice, then the ice was melting out of the ice compartment in the door and then finally the freezer stopped holding temp. I saw the writing on the wall, but hoped it was just a bad defrost heater (no such luck). Action came out the same day to diagnose the fridge, they pulled the panels off in front of the coils, showed my wife how that it was barely getting cold and it was only a matter of time (hours to days) before the refrigerator compartment also stopped keeping temp because the compressor was shot. He admitted that it would cost more for them to fix it, instead of buying a new refer, so just better to replace. The tech didn't try to upcharge us, he didn't give a song and dance or anything else other than an honest recommendation. Our fridge is a Kenmore, so I figured we were in good shape because the LGs have been known to have their compressors die within 5-7 years. Unfortunately, he shared that our Kenmore was built by LG and the LG compressor is exactly the thing that died. He said that the new LGs are better after they were sued for their faulty compressors and they now make sure they don't fail like the old ones. Personally, I wouldn't give my money back to them for another unit though, since they knowingly sold faulty refrigerators for years, because you would just be buying another from them in 5-7. He also said to STAY AWAY from the Samsungs because those are riddled with problems. Lastly, he gave us information on a place that sells scratch and dent units in Santa Ana to save money on a replacement. We decided to just go new with an extended warranty from Home Depot and chose a Fridgidaire to stay away from LG and Samsung all together. Let's hope this one lasts longer than 6 years this time. read more

The Marks (Jr and Sr) came though again! My less than 3 year old KitchenAid refrigerator's ice maker quit working. I tried all of the online suggestions - unplugging, new filter, flushing the system etc. Still no ice. The guys came out and fixed it, and if they hadn't known a work around with wiring, I would have needed a new freezer door. Thanks so much. read more

At last an appliance repair company that I can trust will do professional, neat, courteous, work. Mark Jr. continues the family business after his father (founder of Action Appliance) decided to retire. With that length of working with applicance of various ages and brands, I can be assured that he knows the machines. For example, he knew that my diswasher, KitchenAid, has a garbage disposal built in so no need to clean (or look for) a screen that collects food waste. He also told me that I was wasting water by rinsing dishes because today's soap is designed to cut grease, and if I rinsed the grease, the soap would have "nothing" to work on and just stick to glasses creating a smokey film. The cost of the repair was more than fair, but it also included saving water tips. Action Appliance was referred by a plumbing (Severson) company so I felt assured Action would. give me good service. I got great and reliable service, honest and courteous worker, and at a reasonable price. read more

Called this morning for a leak from under my washing machine. Mark came out a few hours later and determined it was my steamer hose from the dryer. He was incredibly helpful and knowledgeable and extremely honest! Highly recommend these guys! read more

Highly recommend. Service person, Mark, was outstanding. Made extra effort to help in several ways. Went out of his way to let help us better understand what caused problems with dishwasher, trash compactor and washing machine. read more

Mark & Mark Jr. are the BEST!! They are polite, friendly and honest. They had performed a repair on my oven a few years ago, with great results. I called them out again, with an error code on the same oven. They checked it told me, frankly, that it was not worth putting any more money into it. They gave me recommendations for several different brands that would be a good choice. They also offered their assistance if I had any more questions about anything at all. We also had a nice chat about an awesome nature reserve! read more

I posted on Nextdoor and a neighbor quickly responded to my issue Our refrigerator water dispenser was coming out VERY slow and the ice maker was making ice half the size I called Action Applicance Repair and Mark quickly answered I told him the issue and he said I'm going to save you some time and money...he said when we hang up do two things...move the fridge an inch or two out and make sure the water line isn't kinked...if it's not kinked turn the water valve off and then on again...I didn't have to do step two...simply moved the fridge and the kink was gone...water pressure was back...I called back this time Sue and answered and I thanked her and told her to tell Mark thank you...I promised that I'd call them first if and when we have our next appliance issue! read more

The service provided by Mark Jr. was exceptional. The water dispenser on my GE refrigerator was not working. Marked diagnosed the problem on Monday and needed to order the part (which he said would take 3 to 5 days). I was pleasantly surprised by getting a call from Lisa on Tuesday and scheduled the repair for Wednesday. Again Mark came and installed the new part in less than an hour. I will highly recommend Action Appliance Repair to anyone who asks. Veronica read more

Working with this company was a real pleasure! You don't often hear "pleasure" and "appliance repair" in the interaction, but you do now. Mark, Jr. was very kind, responsive and knowledgeable. He explained clearly the situation with my ice maker and why it needed to be replaced. He called the office and was informed that they had a brand new one in inventory; someone brought it over directly ~ the old, broken ice machine was replaced with the new, operable one. The entire service call took less than 90 minutes and I had ice flowing directly! If you need any appliance repaired, Action Appliance Repair is your best bet! read more

This should be everybody's go to appliance repair shop. They are punctual friendly, and do an amazing job. They are honest and will work hard to make sure that your appliances are working correctly. Do not hesitate to give them a call. They're fantastic. read more

They serviced our washing machine and refrigerator and were super friendly, helpful, knowledgeable, reasonably priced, and reliable. We will definitely go to them for all appliances going forward! Highly recommend them! read more

Exceptionally great experience! Lisa took my service call on the phone and Mark Jr. came out and looked at ice maker that quite working. Both were friendly and helpful. What made it so exceptional was that he found the issue and then advised us on how we might get it fixed free by the manufacturer (despite being a few months out of warranty) since it was a common problem the manufacturer was well aware of. Sure enough, the manufacturer is honoring the repair. Who gives up a repair job to help a customer get it done for free under (a slightly expired) warranty? Action Appliance Repair, that's who. That right there is integrity for you. I will never even consider another appliance repair company. Adding them to my contacts list. read more

Mark and Mark Jr. were fantastic. Our washing machine wasn't draining properly and they were able to diagnose the problem easily. It needed a new part and they were able to get it quick and come back out to repair the machine. They also helped us on the same visit by fixing our ice dispenser. We really appreciate the advice they offered to extend the life of our appliances. We'll continue to use them for all our appliance issues. read more

If there was a 100 Star Rating that's what we would choose for Action Appliance Repair. Their business name says it all. They get it done! They installed a new igniter in our older, wall-mounted oven-broiler a while back . It has never worked better... even when it was installed 27 years ago. Keep in mind how grateful we must be since we would have to remodel our kitchen again to accommodate something new. This week they repaired the drain issue in our LG fridge that's now 14 years old We surely didn't want to have to replace that since it's likely better than anything we could find in the marketplace today (you know what we mean!). Their team is extraordinarily friendly and knowledgeable, very committed to solving our appliance and we are sure all their customers feel the same. They are the best. That's what we want, right?! Done. read more

I usually don't do reviews but they truly deserve a 5 star. They were the best appliance repair experience I ever had. On time, very professional, very clean and did the job in no time. The price was reasonable and they charged what they quoted! Not a penny more! They asked for towels and used 2 of them then before leaving they folded all the towels gave them! They were awesome read more

Action Appliance Repair - Appliances & Repair Near Me - Lake Forest, California

I was so lucky to have Action Appliance Repair recommended to me! Mark Jr. fixed my mom's dryer. Mark was so professional and knowledgeable and an overall very nice person. He gave my mom and me priceless laundry washing instructions that no one has ever told us. He was full of helpful advice. We were so appreciative of all of his help. He is an expert in his field. We were beyond happy with his work. We will definitely use Action Appliance Repair again. read more

Sue, Mark and Mark Jr provide exceptional customer service both over the phone and in the field. Sue walked me through a temporary fix to our slow water drip in our 1998 clothes washer issue. They the found part and two days after calling them, they put it in. Very professional and personable. read more

From start to finish my experience with everyone at Action Appliance Repair was outstanding. They were on time, communicated throughout the process, upfront with the repair and cost, and most importantly fixed the issue I called about (oven top heating element stopped working). I will definitely be using them again for any appliance repair work I need done and I highly recommend them! read more

Great company. Period. Father/son duo that gets the job done without any nonsense. Straight shooters, polite, empathetic, and great customer service. Nice having a repair company you can rely on. Highly recommended. read more

Action Appliance is a family owned business with the most honest and friendly staff. We have used them several times and they are very efficient and knowledgeable. I highly recommend them! read more

The rubber seal on our front-loading washer was not draining properly so we contacted Action Appliance Repair based on their good reviews on Yelp. Mark Jr. came out a few days later and was incredibly helpful. He showed me how to pull the seal back in order to clean it more easily, and explained very thoroughly how the discoloration in my seal was not mold but an overuse of soap, and that the main problem I was having was using too much soap in the washer. I had no idea! He was very friendly and filled with good advice, and while he expressed that we should get another 5-6 years out of our washer, if it causes me any more troubles I will definitely contact Action Appliance Repair again. read more

Extremely pleased with the service from this business and not just because I don't have to purchase a new dryer. The gentleman arrived on time and just like Santa Claus went straight to his work. Who knew that a dryer door had a switch in it that told the electricity feeder yes or no? Anyway, I have a new one now. . I would gladly recommend this company. read more

I called last Monday regarding our refrigerator they were out to our house Tuesday. Diagnosed the problem explained everything to us. Then ordered the new part. Came back our Thursday and installed it. He was clean nice and professional. Everything went smoothly. Would highly recommend them read more

There is only one place to go if you are looking to get your appliances repaired. If you want an Honest and Reliable company that is on time, professional, and that you can trust to not overcharge you then call Mark and Mark Jr at Action Appliance. We needed someone to look at our washer and dryer to give us an honest opinion and Mark Jr. was outstanding. He walked me through every step of the evaluation, cleaned out everything and explained exactly what was need to get us back up and running. Thank you Action Appliance, I will recommend you to everyone I know. read more