Roger's is THE BEST! Honest, timely and reasonable! Highly recommend! He always gives me…read moresuggestions for the best solution.

Called them, left voicemail. Tried calling them again the following morning, got the voicemail…read moreagain. Gave up as there was no response within a day. So I called another repair company. After making an appointment with someone else, someone I assume is Roger called me finally. The call did not go well. I stated: well, sir I never got a call back from you, so I arranged an appointment with someone else. He claimed I didn't leave a message. I said I did, yesterday... He then said "Oh, yeah...I was just about to call you back about that"...to which I responded, I needed the work done, and 20 hours had passed. He then said he didn't respond because I left the message "after hours"... I pointed out: I left the message at 10AM the previous day. He then acquiesced and stubbornly said "have a nice day". If you want business, return messages. If you want business, make sure you have a single phone number people can reach you at. (there's about 3 for this guy if you search the web)...but most importantly, if you want business...don't argue with a potential customer, or make excuses. Part of being in the service business, or any business is the skill of knowing when to own your mistakes. This was a pretty ridiculous experience.

Ted was so efficient and his prices are fair. He solved the problem with my oven and went above and…read morebeyond. I'll be calling again for other things that I need done in the house. Thanks, Ted!

From the owner: We can fix your heating cooling and appliance problems! We fix refrigerators stoves washers dryers…read morefurnaces air conditioners and more. With over 30 years of experience Ted is the one to call! When you think it's dead call Ted!

I don't know who the tweaker living in the house on the right is (says he's the owner of this…read morebusiness) but he threatened my family with a bat! My family and I pulled into his parking lot so I could walk my son across the street because he was in the baseball parade for portage. My wife was gonna hope in the driver side and drive down to the other end where my daughters team will be. this guy comes out the house scream we can't park here. I said we aren't and tried to explain what was actually happening he's telling me (in front of my son) to get the F out of here. Again I'm trying to de-escalate. his dog run as starts harassing my 2 year old in the car cause the door is still wide open from my son climbing out finally after my wife gets in the driver side I'm trying to get my son across the busy street to get him away and to his group. once I knew he was ok and in good hands I return to see this guy threating my wife with a baseball bat. the coaches had to stop me from going across the street after him. my wife pulled off safely and the cops were called. filed a report and got witness testimonies. If this is how this business handles a simple miscommunication I wouldn't want them anywhere near my property.

We had a problem with our old furnace on a Sunday ! The fan…read morewas working but there was no heat. We called the answering service and they called a technician, Jeff Bridges, he called us and let us know when he would arrive. He was able to fix the problem. Again, Jeff was very professional and courteous. He explained what he was doing and why. He did a great job! Thanks Lovings!

after my 43 years old refig quit running. went to Eddys with the parts i needed. after searching…read morearound for a half an hour the owner was able to get me going again. now my old garage refrig is purring like a kitten and a very reasonable price too! service and staff was outstanding there!

My dryer broke on a Friday night. Called Eddys Saturday morning to see if they might be able to…read morehelp me. They said they have a part (control board) but it was a different part number, he assured me it would work. They all do the same thing he said. Well it didn't work. Went back to the shop and he wouldn't give me a refund. I call bullshit. I WOULD STAY AS FAR AWAY FROM THIS PLACE AS I COULD!!!!!! BUYER BEWARE

My KitchenAid stove wasn't working ~ wouldn't preheat and wouldn't reach temperature needed. Owner…read morecame, looked at it, and said nothing was wrong. Charged me $200+. I asked him if he could take a look at our dryer as it was making a loud noise while drying. He said "sure, for an additional $200+". Seriously?? About a week later I called him again because I was having the same issue with the stove. He came again and, again, said there was nothing wrong with the stove. Again, stove isn't working. Will never call Hiscox again.

1. good luck getting anyone on the phone. 2. then expect the…read more"run-around" 3 they only work til 4? TF is that? as if appliances broke on a 7-3p basis. if I'm paying the premium priceI expect service. Go elsewhere people. I wouldn't be surprised if the reviews on here are from employees.

Cade came out to repair my Speed Queen dryer. Turned out it was lint buildup in areas inaccessible…read moreto me. He was the soul of professionalism, explaining what he was doing and why. He cleaned up afterwards. He also pinpointed why I was having the lint buildup ... turns out the company that did my siding years ago had covered over the dryer vent, and that will have to be rectified a.s.a.p. This was money well spent, and I will be scheduling a yearly vent cleaning with Anderson. Everything about this family-owned business is professional ... even to the messaging about arrival. A very pleasant experience.

It's a wonderful, honest and hard-working family company. We have used their service twice. Gave us…read morea fair quote. When the parts came in, he was back asap to repair. I highly recommend them.

The ice maker in our fridge just completely stopped working out of nowhere. They diagnosed a jammed…read morefill tube, defrosted the line, and got it producing ice again the same afternoon. Really appreciated the fast turnaround.

From the owner: When your refrigerator stops cooling or your washing machine starts making strange noises in the…read moremiddle of the night, you need a trusted appliance repair team that treats your home like their own. That's exactly what you'll find with Bucktown Appliance Repair, proudly serving Chicago homeowners since 2013. Whether you're dealing with a malfunctioning dishwasher, a dryer that won't heat, or an oven that's given up right before dinner, our experienced technicians arrive ready to diagnose and fix the problem efficiently. What sets us apart in the Chicago appliance repair landscape is the personal attention Robert and our team bring to every service call. We're not a faceless corporation sending out whoever's available—we're your neighbors, deeply invested in building lasting relationships with the families and businesses we serve throughout Bucktown and beyond. Our technicians take the time to explain what's wrong, walk you through your options, and answer all your questions in plain English, never making you feel rushed or confused. From routine maintenance to emergency repairs on all major appliance brands, we combine years of hands-on experience with genuine care for our customers, ensuring you receive honest recommendations and quality workmanship every single time.

They did everything well,and they're service is excellent. Very nice employees ,that works…read morethere.ive never had a bad experience.

They are long time business and seem very reliable. Nice people and one of the few vacuum repair…read moreplaces left in the area! Id recommend them highly!