We were on a roadtrip earlier this week from WA to CA and stopped overnight in Portland. Parked on the street by our hotel and our Volvo was broken into - smashed the passenger front window and large rear window, and stole many personal items. The car was a mess. We had it towed via AAA to Action Auto Glass - just a random pick to get things fixed as they said they had the glass in stock. I'm going to put the next part in all CAPS because of how much we appreciated them. THEY ARE INCREDIBLE, DID A FANTASTIC JOB, QUICK, AND GREAT CUSTOMER SERVICE. They had our car turned around in less than 48 hrs, cleaned up all the broken glass, reorganized our car, and had it all back to tip-top shape. We picked up the car yesterday and are back on the road. Also the price was very reasonable given the rush service. We had to pay even though a portion will be reimbursed from our car insurance but happy regardless. Thanks to the guys, and especially the owner, at Action Auto Glass. You made a bright spot in an otherwise gloomy day. read more

Nice employees, quick and easy service. Got a rock chip repaired within 15 minutes. Couldn't have gone better!

Great guys, great work. Got the window I needed ordered and delivered within two days when everywhere else quoted me a week. Took care of it quickly, vacuumed my entire car and cleaned up all the glass. read more

When a giant rock smashed my windshield, my primary concern was how ridiculous the process of getting it fixed would likely be. Well, I'm glad I did my research and found Action Auto Glass because Jimmy and the team were absolutely incredible. I am honestly blown away by how seamless the process was -- and it was done so by smart design. I called, they took my VIN, let me know they already had the windshield in stock, scheduled me a time for a day or two later.... And then they picked up my car at my apt and dropped it off 4 hours later, all ready to go. I barely had to do anything. They were even in network as a preferred repair shop with my insurance (progressive) so I just paid my deductible and got out of there relatively unscathed, considering they also did the recalibration for my front camera! Thanks, guys!! Will definitely be recommending you and going back should I ever need another repair. read more

I've had the best service at this location. I was recently on a work trip and unfortunately, I got my car broken into. They broke the passenger side window, within 30 minutes of that happening I got to action auto glass and within the hour they had my window completely replaced. Everything was quick straightforward could not have had a better experience. Pricing was also better than other locations I called! read more

I'm shocked that people had good experiences here. I had nothing but headaches trying to get these folks to replace a window. They clearly don't have the staffing or resources to handle new customers. Left three voicemails over six days asking for an estimate to replace a smashed window, no one ever returned any of my calls. Finally managed to get someone on the phone at 8:01am and was brushed off that they didn't have that particular window in stock. No offer to order one, no attempt to help, just flat brushed off. I contacted the dealership to order the part and then contacted action auto glass again to do the installation because they are who the dealership recommended for installation (no idea why, I'll be following up on that) Let me repeat: I procured the window glass, and it was still like pulling teeth to sweet talk this place into doing me the favor of installing it. They couldn't "fit me in." I kept calling and managed to "score" an appointment. Took more phone calls to get a cost estimate, because apparently that's not something they usually provide up front? I just wanted to know if it would be more or less than my insurance deductible. I can't speak to the quality of the workmanship because the complete lack of responsiveness and horrible customer service made it impossible to do business. Maybe I just caught them on a bad month...I know I'm not the only Portlander with a smashed window....but every attempt at communication was a miserable excercise in futility. read more

I don't write reviews unless my experience is sensational--as a recommendation for excellence, or horrible--as a warning to others. Jimmy was awesome! Price, work quality, timeliness, service, etc ... All measures were top-notch. I had prior bad experiences with Speedy and Mobile Auto Glass. Don't go there. Go to Jimmy instead. read more

Jimmie Woods and his crew at Action Auto Glass have done it again. They exceeded my expectations with a fast, efficient, and perfect installation. I was in the middle of a move when my side view mirror glass popped out while I was driving. I had it completely replaced within 24 hours of my initial contact to Action Auto Glass. I've been using them for years and they have never disappointed. I cannot recommend them highly enough. A great company with fast, great service and a very personable man at the helm. It's a pleasure to find such extraordinary service in today's world. read more

Car was vandalized by people who like the sound of breaking glass. Called Action Auto Glass to get quote on replacement. Not only reasonably priced but service was done same day . Arrived at 9:00AM they where done and calling me by noon. So ABSOLUTELY friendly and yes they will call you! I love customer service done the old fashioned way. Would recommend this business to my family. read more

Action Auto Glass was a pleasure to hire to replace my passenger window in my Hyundai. The tech Brook was very professional.

went for a broken in window, left with a door handle no longer working and if the window is rolled down all the way it doesn't roll back up. we appreciated them getting us in right away and customer service was pleasant but really disappointed and frustrated by the outcome. they definitely knew the door handle didn't work when they gave us the key because they had reparked it and wouldn't have been able to get out. lesson learned: be sure you check out everything before you leave the lot read more

Can't thank Jimmie and Nick enough for taking care of my Porsche (2022 Cayenne S Platinum Edition) after having my window smashed in downtown Portland. Window was smashed while parked in a parking garage over Memorial Weekend while on a road trip from Los Angeles, CA to Whistler, Canada. Called Porsche Beaverton to see if they could replace the window and was referred to Action Auto as their recommended vendor. Called Action and spoke with Jimmie who ordered the OEM window from Porsche and had Nick from his team swing by on a Saturday morning to ensure I was back on the road. Pictures (see attached) and quick action by Jimmie and Nick speak for themselves. As someone who is OCD about work done on their cars have to say these guys are awesome and go above and beyond to ensure the work is done properly. Highly recommend using them!! read more

Action Auto Glass - Before (Window smashed while parked in Smart Park garage on 730 SW 10th Ave) - Auto Glass Services Near Me - Portland, Oregon

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Jimmy and his team were responsive, and service oriented. They took care of billing insurance and did high quality workmanship. Highly recommended. read more

My windshield was replaced and I am completely satisfied with the end results. However, and the reason for 3 stars, whoever worked on my vehicle spilled a liquid from the dash into my radio/gps unit, shorting it out and rendering it unrepairable. I can't prove it, as I didn't take pictures of the dash before taking it in (note to self). But, there are "legs" of dried liquid rivulets from the dash to the radio unit. And I NEVER place liquids on my dash. So add $500 radio to the windshield replacement cost and you can understand why I am not completely satisfied. Vehicle comes in; radio works. Vehicle comes out; no radio. Coincidence? You do the math. read more

The windshield on my Smahht Cahhh was replaced by Jimmy at Action Auto Glass. He were courteous and professional on the phone. He arrived at my home when they said they would. He was very very cool. The job was done quickly and cost less than the insurance deductible, so there was no insurance claim. We just paid ourselves at a substantial savings. The wipers needed an adjustment afterward, and Jimmy took care of it right away. You can tell he loves what he does. The service was great. The price was right. The workers were knowledgeable and totally professional. I would highly recommend Action Auto Glass. And thank you (to them) again for everything. Yooz guys ahh wicked pissah! (Yes, ahhhm frum Boston) read more

Action Auto Glass - Auto Glass Services Near Me - Portland, Oregon

If I could give a 10 stars rating, I would. The service is fast, professional, customer-oriented and very reasonable in cost. They always go above and beyond to help whenever I need them, which is often, as I drive a Jeep-- and rocks love those windshields. read more

Wife's Toyota Highlander driver's side window got stuck half way down on a rainy miserable day in Portland. Called different auto glass places and no one answered their phones. Finally called Jimmie at Action Auto Glass and was told that he was busy today but he was willing to take a look at the problem in 45 min when he had a little free time. When we got to the shop, Jimmie took the car back right when we got there and after 15 min or so came back, gave us the keys, explained to us what happened, and sent us on our way with the problem fixed. The window is moving up and down better than ever, his service was fast, professional, people oriented and complimentary since the plastic screws that hold the x-arm mechanic just felt off and Jimmie just needed to put them back in place and sealed them tight with some Loctite. Jimmie went out of his way to remedy the problem, definitely come back for other auto glass issues. read more

Kind, professional and thoughtful. Jimmy and Matt provided top tier service going well above and beyond my expectations. The windshield on our 2018 Outback had cracked. First, the car has an aftermarket lift and a sophisticated camera system. Many vendors offered the glass replacement, but could not recalibrate the camera system. Action Auto Glass performed both the replacement and recalibration quickly with professional results. Second, on the morning I was supposed to drop off the car for service my wife was out of town and our son woke up sick unable to go to school. When I called to reschedule, they did not hesitate in offering to come pick up the car and drop it off later that day. What a huge help! This simple gesture of thoughtful kindness feels lost in many corners of the service world. But not here, this is an outstanding company. They delivered on every promise, this should be your Portland area glass go to. Thanks guys! read more

We had our window shattered during a break in on a rainy Tuesday. Our window replacement was completed by Friday. Jimmy needed to order the glass, but let us drop off the car and keep it in his garage to keep it safe and dry. I dropped off a windowless Suburu with soaked glass covered seats. I picked up a clean dry Suburu with a brand new window 2 days later. The shop is right off the streetcar line, making it accessible, and our new window was extremely affordable. read more

Action Auto Glass - Windowless vehicle - Auto Glass Services Near Me - Portland, Oregon

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Action auto glass was professional, kind, reliable and very efficient - providing ease during a less than fortunate circumstance (Car broken into). It is also VERY refreshing to work with a company that is completely transparent, which is always a hard to find! Very reliable business and 10/10 would recommend to any of my friends and family! read more

Jimmie and the staff at Action Auto Glass are professionals and did a first class job replacing my windshield and I'm from out of state and they were so friendly and did an excellent job read more

Action Auto Glass - Just me... - Auto Glass Services Near Me - Portland, Oregon

My new car got its first rock chip today. I ran to Action Auto Glass. They were busy, but got me in & out in no time. I highly recommend Action Auto Glass ! Fabulous people and GREAT service ! Thank you so much. 5 Stars read more

Didn't work out to do business with Jimmy. Seems to me Jimmy has too much business and not enough people to handle the business side. Jimmy, If possible I'd recommend that you hire more people help your business grow while maintaining good customer service. Best wishes to you. read more

Jimmy and his team did an awesome job replacing my broken windshield. The not only took care of the recalibration of the Eye Sight cameras that is required by Subaru after windshield replacement, but they also worked with my insurance company so that all I had to pay was my deductible when it was done. The car came back perfect with no marks and all the trim properly put back in place. read more

Long story short- my car was stolen some months ago - fortunately, was able to get it back but the passenger side window was smashed. So, I found several glass repair shops nearby and after calling a couple places I settled on Action Auto Glass. This shop is reasonably priced (no insurance coverage in my case), with good reviews and they were able to fit me in right away. Just as promised- my window was replaced without any hassles, work was done quickly and they even vacuumed out all the glass! In addition to just great service- Jimmie is just a nice dude, straight-forward and helpful all throughout. thank you for the great service. All the best! read more

My car was broken into last night and my front passenger window was shattered despite being the "more secure" (aka more expensive) window option. After a debacle with the dealership, my insurance company found Action Auto Glass and Jimmie got me in immediately. When I got there, he was so accommodating and helpful (which was amazing after a long day of dealing with unhelpful people). Amazing customer service so far. So glad I found this place. read more

Do not go here. Terrible customer service. I waited for 2 hrs for these ppl to arrive at my house as set up by my insurance. Changed my whole day to accommodate their arrival and have a garage available. 10 till 10 i call them and then thru suddenly tell me my out of pocket is almost 400 bucks for a tiny flat jeep wrangler windshield....and I'm asking why it's so much knowing i could get it elsewhere cheaper than that vs putting a claim out. He says " ok you just go ahead and do that" and hung up on me. Wow. Very rude, unprofessional, Ann's not through at all. Still never go here. read more

I had my rear window busted out on my FJ Cruiser. I was unable to bring it to the shop due to kids/pandemic and they could not fix on site. These guys went out of their way to come and pick up my vehicle, repair the window, and return to my home. That is how you get return business. I hope someone smashes my window again just so I can repeat business with these guys. That is service. read more

Amazing guys! They squeezed me in with no notice and did an amazing job more quickly then others I had do work. Could not recommend more!

After calling Safelite Auto Glass and getting a ridiculous quote I was searching and found Action Auto Glass and I'm glad I did. I called and spoke with Jimmy and he gave me a quote to fix the rock chip in my windshield and it was a great reasonable price. He said I didn't need an appointment just to call one hour before I wanted to come in. I went in this morning and he fixed the rock chip quickly and I am more than pleased with the repair. I was ready to pay my bill and he told me "no charge". Great customer service too! read more

This is the second time I have used Action Auto Glass in the Portland area (503-230-1600). My first experience with them two years ago was outstanding I used them again to replace the windshield on my Chevrolet C7 Corvette. We Corvette people are well known for being very picky when it comes to having our cars worked on. So it speaks volumes about the faith I have in Jimmy (Store Manager) and David (installer) at Action Auto Glass to get the job done right. Replacing a windshield on this particular Corvette is not easy, there are a lot of parts, panels and a bunch of electrical components that must be removed in order to remove the windshield, it's like performing surgery. David is a true craftsman and took great care when taking the many pieces off and disconnecting all the electronics. His precision applying the urethane windshield adhesive and laying the new contoured windshield in place is truly amazing to watch. Pure perfection. The job did not end there David carefully and efficiently reattached all electronic components, panels, hardware, etc. without even the slightest problem or damage. If you need to get your glass replaced or repaired give Jimmy at Action Auto Glass a call. You will not regret it. read more

The best experience I've ever had with car repairs or service. Jimmy is a genuinely kind person who took care of a chip in my windshield for free (in 30 minutes!) which saved me a lot of time and money since I was potentially going to need to replace the entire windshield. And as a woman and queer person, I felt super comfortable and respected which isn't always the case in car repair situations. Five stars! read more

My car window was smashed by thieves. Jimmie was able to get me an appointment the very next day. I was pleasantly surprised when they fixed the window in an hour. It might be the single best service / retail experience I have had in Portland. Thank you very much. read more

Action Auto Glass is AMAZING!! I highly recommend them. I was thankful to get the referral to them after a disaster repair attempt with a chain my insurance uses as "preferred." They ended up with my vehicle all day on my appointment day to not get the job done and not inform until after pick up time. Jimmy was extremely helpful making the process hassle free. If you want to get the job done correctly only go to Action Auto. read more

I sat here for 2-plus hours as there were no real nearby places to walk to and I didn't not have a ride that day. I suppose I could have taken an Uber/Lyft to go somewhere but I wasn't really in the mood to spend more money after finding out the total bill that I had to spend to get a OEM windshield for my car. Nonetheless, the job was done properly and the new windshield looks nice. My main concern was that the associated electronics would be affected during the replacement. They seem fine. Just wished they had a nicer waiting area. read more

Jimmy was amazing! We had our truck window smashed at the Bonneville Fish Hatchery. I called numerous auto glass repair shops and the quickest someone could help was 3-4 days later. Jimmy had me come in the next morning and knocked out the job quickly. He was polite, courteous and understanding of our situation. He went above and beyond read more

I brought Volvo XC70 with a smashed moonroof to get fixed. It ended up needed a complete rebuild as the motor which pulls the glass back had also failed. After three weeks (pre COVID) they got it back to me. The roof was never flush, and after a month of it making a loud noise whenever I tried to open it, the function failed all together. They were clearly not equipped to handle the rebuild and I wish they had referred me to a more capable shop when this problem came up. When I asked them to fix it, they first ignored my calls for a month then said they could take it appart and put it back together but that they would only do it for free if they found an obvious error on their part in the process. Keep in mind when I got the vehicle back from them it was hardly functional. I spent $1400 on factory new parts so it could not have been a bad used part. In the end I left it because I did not want to risk spending more to have a functional window. Overall very frustrating experience. Seems like this place had mostly good reviews so my experience may be an anomaly but I will not be returning. read more

The guys at Action Auto Glass really took care of me. They went above and beyond what was expected. I will definitely be returning to them in the future!!! Jimmie and the guys deserve 10 out of 5 stars!!! Thanks, guys! You saved me from driving around with a busted window in the cold and snow!!! read more

Would not recommend. Poor customer service. Called 5 separate times on 5 separate days regarding broken windshield on a 2018 vehicle and did not receive call back. Each time I called, I spoke with either Jimmy or someone else and was told that they would call back that day or within several hours but never did. I had to initiate the call. Got the impression that they did not want the business. read more

I had a back windshield wire in my 2013 Mustang that had been broken for sometime back defrost wasn't working. I was worried about the cost called this business made an appointment on Nov. 18. When Bill answered I mentioned my dilemma he put me on a brief hold came back on line he stated (bring er on in). When I arrived they were very busy. Jimmy at front desk very friendly stated he'd call me in about an hour. Referred me to the coffee shop (Cellar Door Coffee Roasters yummy coffee and pumpkin bread)just up the street where I could wait. In a little less than an hour I received the call to pick er up all done. They had performed an amazing job with little cost. I was so delighted and happy they had taken such good care of my mustang Sally! Other business I had called prior(Speedy Auto) the receptionist had stated "they don't fix those type of problems I'd have to have window replaced. Kudos to Bill and Jimmy plus there staff for doing such a beautiful job! I would recommend this establishment 100%. This is my new place to go if I have any car window concerns would recommend anyone else that does to give them your business! God bless you gentlemen! See you next time! Respectfully Christine Bird Hillsboro Oregon. read more