I found this place from Facebook marketplace. John helped me put a new engine on my 2017 Subaru…read moreOutback . I went to a different mechanic before I went to this place they quoted me 5-6k to replace the engine . But talked to John and he gave me a used engine with 50k miles for 1500$ which was a great deal and labor only cost me 1k so total 2500$ to replace the whole engine . The car is runner better than before . I definitely recommend this shop without a doubt. And they have 90 days warranty so that gave me a piece of mind knowing they got my back if something go wrong

From the owner: Low Mileage Engines and Transmissions Imported Directly From…read moreJapan

Huge shout out to Ignacio! I came in needing new headlights and he was super awesome by helping…read moreorder the LED lights that weren't in stock. When they came in a few days later he was able to change them for me in less than 5mins. Idk how long he's worked there but I could also tell while waiting in line that he's the person other staff members go to when they need help or have questions. Give this guy a raise!!!

Had a dead battery and just needed a replacement. Yet I got immaculate service from the 3 members…read moreof the staff there, Ashley Moore, Daniel Garcia & Tiffany Dao. They not only helped me replace my battery, they figured I needed a smaller battery to fit in my car and be properly strapped down. They were all very informative and accommodating to the situation. I will return again for any questions or auto parts I'll be needing in the future.

I feel so lucky to have been helped by Martin. Martin was amazing. He went above and beyond. Where…read moremost people would just do what they're ask of, Martin did more than that. He was knowledgeable in cars and even local shops around. I had issue with a battery I purchased through my mechanic 9 months ago. So I had no receipt. But he knew most warranties were min 12 months. So there was a good chance my bad battery would be under warranty. He helped me find the local shop where the battery was purchased. I called them and there was only a 6 month warranty. I asked the price of a new battery from that shop and it was cheaper. Evan if more expensive, I rather give the business to Martin because I was able to get my issue solved in minutes rather than hours. He went above and beyond and that deserves a 'shout out'! Thanks Martin!

It can be intimidating for me to go into an auto part store. However the manager Thai was extremely…read morehelpful in helping me find the parts I needed for my car. I recommended him to my parents to shop here as well which they did. Thank you Thai and his auto parts crew for outstanding customer service.

It's raining?! Whaaat? Ran in for new windshield wipers…read more Great customer service. I'd forgotten how to remove the old ones so the young man at the counter replaced them for me in about a minute and a half. He offered to help on his own. I didn't even think to ask. Made sure I knew how to install on my other car. Awesome! 5 stars

Consumer Alert: Avoid buying auto parts from O'Reilly Auto Parts as th…read moreConsumer Alert: Avoid buying auto parts from O'Reilly Auto Parts as they will not, and do not .honor the parts warranty. They will if the sales transaction is less than 30 days, and only if you have the original receipt and the original box for the part. It makes no difference to therm if the parts have a written warranty for 2 4 6 8 or 10 years, or is one of the LifeTime Warranty's that they sell - after 30 days with O'Reiley's Auto Parts your on your own. These people are the biggest rip-off artists in the entire auto parts supply business. DO NOT BUY ANYTHING FROM O'Reilly Auto Parts AS THEY DO NOT HONOR THE WARRANTY IN PRINT OR what's printed ON THE BOX - Instead you should consider doing business with NAPA, AutoZone or CarQuest for your automotive needs - Don not make the mistake i did, as they will NOT HONOR the parts warranty after 30 days.

"One act of Kindness, goes a long way". My car wasn't starting after parking at Jolibee. A random…read morestranger offered to jump my car to get it started. Was advised to get a new battery. Note, I have not replaced the battery since 2015 when I bought the car (as brand new). We went to this store on Tully. Shout outs to "Tien". He helped me with the process all throughout. He took his time to help me and educated me on how to replace the battery while he was doing it. I actually learned a lot from him. I was amazed how busy the place may be but he made sure everything was ok on my end. He also advised me to have the alternator checked at a different branch just to make sure everything is alright. Because the device to check the alternator was not available at the tully branch. I appreciate how he went the extra mile and went over and beyond our expectations. Please look for "Tien" to assist you. He sure impressed me with his customer service skills.

Consumer Alert: Avoid buying auto parts from O'Reilly Auto Parts as th…read moreConsumer Alert: Avoid buying auto parts from O'Reilly Auto Parts as they will not, and do not .honor the parts warranty. They will if the sales transaction is less than 30 days, and only if you have the original receipt and the original box for the part. It makes no difference to therm if the parts have a written warranty for 2 4 6 8 or 10 years, or is one of the LifeTime Warranty's that they sell - after 30 days with O'Reiley's Auto Parts your on your own. These people are the biggest rip-off artists in the entire auto parts supply business. DO NOT BUY ANYTHING FROM O'Reilly Auto Parts AS THEY DO NOT HONOR THE WARRANTY IN PRINT OR what's printed ON THE BOX - Instead you should consider doing business with NAPA, AutoZone or CarQuest for your automotive needs - Don not make the mistake i did, as they will NOT HONOR the parts warranty after 30 days.

I am a newbie as far as dealing with auto dismantelers so did not know what to expect in terms of…read morecustomer service. I called to ask if they had the part I was looking for. They said yes and I picked it up about an hour later. And, yes! The part was waiting for me when I walked in. I got home and realized I had asked for the wrong part - I needed a left side door lock and asked for a passenger side - totally my mistake. So, I called to ask if they had the correct part and was told yes it was available. I arrived the next day somewhat expecting a big hassle about returning the original part given that I had asked for the wrong thing in the first place. Well, I was delighted that the correct part was waiting for me - again - and that they offerred a no questions exchange. I was very impressed and would recommend this company to anyone requiring recycled parts. .thank you A-1.

the business owner is scammer. He sold me a bad erngine (low compreession). I brought it back by…read morethree days for return, but he didn't give me refund or another engine. He said that I replaced timing chain. This made the valves bent. I showed him the silicon on timing cover was old. It should be new if timing chain was replaced. I asked him to send the engine to shop that he know to inspect. I would not come back for refund or engine change if the shop said that timing chain was replaced. or bent valves, but he didn't agree. Totally, Everybody should be carefull when buy the parts here. You absolutely don't buy the parts that you can not check over there because refund are imposssible.

Got in there looking for an auxiliary battery replacement. Parking should not usually be a problem…read moreand we got a spot right across from their entrance. We had already requested to put a hold on the battery before getting into the store. Martin helped us with the battery search and as well tried looking for a socket that we needed for the battery studs to host the auxillary battery. Was a quick turnaround and definitely recommend their store and the customer service that they have to offer.

Huge shoutout to WENDY at the Almaden Expressway location!! I bought a car from a dealership…read morenearby, and they did not perform the replacement of the battery as stated on the inspection list. The dealership told me if I had it done; they would reimburse me for the cost. So, I got that in writing and went around the block to the Almaden Auto Zone and was immediately helped by Wendy. She offered to swap out the battery for me and man did she have a heck of a time getting the old battery off. It was so corroded it took a good 20 minutes for her to get it off safely without damaging anything. She thoroughly cleaned the terminals and made sure everything was connected correctly before sending me on my way. I am so grateful she was there to help, and I was reimbursed for the battery.

Just was here the employee Lazaro is a joke , need better workers here . I rather take my business…read moreto autozone then come to this store

Never have I had a negative experience with a cashier until today. Some old man with glasses who…read moreseemed to be the manager was being a smart ass when I asked if I could return some car parts that I had stored in different boxes from the original. "How do you expect me to return this without them." A simple no would've been sufficient but his tone and body language was one of an arrogant old man. Terrible management. If there was 0 stars I'd put it.