Very prompt. Believe they arrived right at 10am for 10am appt. both gentleman was thorough and helpful. I was impressed the windshield already had the rear view mirror glue section already attached. So no need to worry that your mirror will just slide off the support due to extensive summer heat. read more

After getting screwed over by Safelite, I called Action Glass. They booked me in for a week later. Price quoted was reasonable. Day of, the guy shows up and we realize the wrong windshield had been ordered. Miscommunication on the phone, I misunderstood a question the receptionist asked about my car model. But it turned out that they had the right one in stock, a miracle for a Smart Car! They had the new one driven over quickly and finished up the replacement. The guy who came out was friendly, fast, and great about explaining things. If I'm ever misfortunate enough to need another replacement, I'll definitely come back! read more

Khoi came out to my place of business today to replace my windshield. He was awesome. Nice, quick, and he did a great job. From beginning to end, Rochelle to Khoi, my experience could not have been better. Thank you to all at Action Glass. Hopefully I will not need you in the future, but if I do, I have your card! Jennifer Peterson read more

What a wonderful business-- professional, and exceeded all expectations. Our Motor home was so clean and the windshield looked fantastic. Thank you, Action Glass!! read more

I fear body shops and car repair places just as most people do bc you never know if you are getting screwed over. Action glass is great, local, family owned, and honest! I called them following my car getting broken into, my rear left window was smashed to pieces. They got me in same day and I think that is rare fyi. It was completed in like 40 mins! In addition to fixing the window, they cleaned all the broken glass out!! :0 I had no idea they'd do that for me and was very stressed on how I was going to get it all how. What a relief! They made my day for what could have turned out to be a really bad one! read more

Terrific customer service! It started with a phone call to Debbie, the office manager. I needed to get an estimate for replacement of a large cracked window in our house. She said she could have someone come by the next morning and I said that would be fine. A short time later, she called back and asked if someone could come by that evening, and I said that would be better. Don showed up about 4:30 and quickly did measurements and said Debbie would call me with dollar figures the next day. When I got the numbers from her, I went ahead and placed the order for replacement glass partially covered by insurance and additional side windows that would open so we could ventilation through the house. Debbie said it would take about 3 weeks for the windows to be manufactured, and I didn't have a problem with that. Debbie called in a couple of weeks to schedule installation and indicated it would take about 3 to 4 hours to do. Don arrived on the date and time we'd set, and he and his son started the installation. It did take about 4 hours, and I'm extremely pleased with the result. Don and his son are very professional and they cleaned up after themselves well, and Don even replaced the potted plants that had to be removed for them to do their work. I highly recommend Action Glass will certainly use them again should the need arise! As a previous reviewer said, "These guys rock!" read more

My rear view mirror suddenly detached from the glass and I was referred to action glass by my local auto body shop. They offered to fix it for free if I went to their location. Koi, one of the technicians, dropped everything to do the job and even washed the window for me. Thank you Action Glass and specifically Koi for taking such good care of me at no cost! Any future glass repair jobs I may have are yours! read more

Action Glass came out and replaced the cracked windshield on my Honda Fit. They did a very nice job, no mess and did the job quickly. I'm very happy with them. read more

If you are looking for: 1)true professionals; 2) great customer service 3)fair and more than competitive pricing, call Action Glass. From the first phone call, we were impressed. Don & Kevin are both real pros. Having recently moved to the area we have had many "professionals" come in to bid on projects. None even came close to being as professional. Action Glass is by far the best. read more

My insurance gave me 3 companies to call and I chose Action Glass. Their website said they were in business since 1991, they are a local shop who's motto was "Service is the Difference". Everyone who reviewed them on Yelp had good things to say. My instinct told me they would be the best choice so I called and they were able to replace my windshield the next day. The technician Khoi was on time, professional, and did an excellent job. I will recommend Action Glass for windshield replacement to my friends and family. read more

Action Glass installed my windshield and did a spectacular job. The entire process from my insurance company to actually getting the windshield installed went smoothly and quite professionally. The gals in the office were so helpful and extremely understanding! Not to mention friendly installers who do quality work and are actually quite speedy! The entire installation didn't last longer than 45 minutes! Definitely would choose this glass shop 10/10 times if I ever needed any other glass work completed! (hopefully, I won't.) I found out that they also work on showers and home windows, so they are definitely the company I will be calling to give me a new shower!! read more

I rarely do yelp reviews but I just used this company to fix two of my windshield, one on each of my family cars. From the very first call they were so professional and actually had wonderful customer service. They contacted my insurance and arranged everything. Furthermore, I first noticed a slight whistling sound in my window after the new glass was installed. I called them and they immediately came back out and fixed it. Great company, highly recommend. read more

Someone broke the passanger window on my Tacoma Pickup, Rochelle was able to give an accurate estimate over the phone, window was in-stock, delivered truck to their shop on Galaxy Way, the fellow had the window installed in 45 min, these folks know what they are doing. When you find workers who do great work and provide excellent service, they become like an extension of family. Should I need window service for any of my vehicles, Action Glass of Concord is getting my service read more

This is my First ever review I'am writing for any company. I usually try not to write anything negative but It just cant be ignored. I took My Porsche 911 Turbo to these guys to install my windshield after another company couldn't install it right. When action glass first installed new glass with new seal which was attempt 1 I picked it up and it was worst then the first company. Second attempt was better but okay not great and they damaged the inside and outside of my car. They took care of some of the damages but overall bad quality work and bad service. I wouldn't recommend these guys to anyone. Have been dealing with this for the past month. I hate to write this but Its the fact. read more

Action Glass was great! We were referred to them by a residential/ commercial window installation company. We needed repair on a sliding glass door lock. They answered every question and every call. They took on a project that was probably small and drove to Alameda to do it. I couldn't be happier with their customer service. From A to Z, they were professional and responsive! read more

My State Farm agent told me that Action Glass would be a good solution for a vandalized window in my car. The damage was expected to be lower than my deductible and therefore going directly to a glass shop rather than use a body shop as a middleman saved me money and time. Even better, Action Glass came to my home to perform the repair which took about 45 minutes start to finish. Setting up the appointment and getting a price quote took less than 15 minutes. It took a day to order the necessary replacement window. Don, the owner did the work himself. He was friendly, answered all of my questions and did a top-notch job. They do more than autos and I will definitely keep them in mind for any other glass or window repair in my home. read more

Action Glass repaired a spider crack in the windshield of our '16 Toyota that was very small. Two weeks later it was back. They were very good about the appointment schedule. They had been recommended by our State Farm agent. I called them and made the error of saying it was a do over on the phone message. They didn't call back. I phoned again a couple of months later. Same result. I phoned at the end of the year thinking that a further charge would be under the same deductible. No return call. I hope they were out of business. read more

My car was vandalized. Windshield and hatchback were shattered as well as body damage. I didn't realize State Farm would fix it all for $100 since it fell under vandalism. The worst was neither did State Farm! :( But the office manager at Action Glass did which saved me $900!! Support local business. These guys are super nice and really know what's up. Thanks Action!! read more

I had an appointment today between 12-2pm to get my windshield crack fixed and the 2 gentlemen that came to my house were very polite, courteous and did an amazing job in less than 20 minutes, I was amazed and very happy with the work they did. I highly recommend Action Glass . Alice from livermore read more

Is not a 24hr repair center. Had a broken glass door from a break in at a long established business and would not assist with even refering other repair company. 0/10. read more

Great customer focus. Worked seamlessly with my insurance carrier for a windshield replacement and also refunded me $25 of my deductible. Work was done at my home. Their tech arrived on time and completed the job flawlessly. I'll definitely use them again should the need arise. read more

Ok service. Was called to say would be two hours late. Should not make appts so close together.

I usually don't give out 5 stars but this place rocks. I called and made an appointment for the next day to get my Volvo 945's windshield replaced because it had a crack about 12-16 inches long from the passenger side and started to get to the drivers side. The next day Khoi called me for an earlier appointment and I said sure. When I got there Khoi was waiting for me and took the car into his shop and said he will be done in 60-90 minutes. I went into the office to pay and had a nice conversation with the two receptionist that kept me entertained for 15 minute with their conversations. Khoi even kept me aware of the progress as I waited and I took a small walk down the street and when I came back 10 minutes later the job was done! Very quick and very courteous. I Highly recommend this place to get your windshield replaced and they even will come to your house to install the windshield for the same price. How about that. House calls!!!! read more