Joel was really quick, gave fair pricing, and solved the problem in a few minutes. Garbage disposal…read moreissue. No need to replace. Thanks.

Joel and his team went above and beyond to make sure they helped us fix the gas leak…read more Joel is a man of his word and came through on his promise. Highly recommend them and will call again if we have any issues.

Just had them in to locate a leak. On the phone when i booked the appointment I was told "99% of…read morethe time I find it ". I was charge for thermal imaging 2 hours $1,000 + then for every hole he put in the walls it was a additional $250. Total $1,700 and he was not able to locate it. Oh and he said I can come back when its leaking to locate it ...... I wish they had said that when i booked it Waste of $$$ Cant recommend theses guys

I do not recommend Chicago Plumbing Experts. I just bought a house with my fiancé and there was a…read morehorrible smell coming from the basement. The inspector advised us as to what the issue could be and we asked Chicago Plumbing Experts to provide a quote to fix the issue. Will diagnosed the issue as being a busted P trap. He provided a quote for $3,879 to break up the concrete around the P trap, install a new P trap, hydro-jet the drain and sewer system, and "re-concrete kitchen drain/vent line assuming line is fine." As new home owners, we thought this was a fair price and we agreed to the price and the invoice, and two guys (I can't remember their names) came out to address the issue. They were 1.5 to 2 hours late and when they arrived they were unfamiliar with what services they were to be providing. We actually had to show them our copy of the invoice so they could familiarize themselves with the job they were supposed to be completing. After about an hour, they notified us that they needed to go buy some supplies. This seemed normal, but they were gone for three hours. When they returned they told us they had to go all the way to Brookfield (from Chicago) to retrieve the hydro-jet, which was supposed to have been brought with them to begin with, according to the services listed on the invoice. Now the kitchen drain. I will accept fault for accepting the wording of the invoice. We knew the kitchen drain was NOT fine, and I assumed they would fix it once they removed the concrete and confirmed that it wasn't fine. They did not fix the kitchen drain. They removed the concrete, confirmed what the inspector had already told us, and used a towel (provided by us) to fill the gapping hole around the corroded pipe. They told us they could re-concrete the drain, but it would need to be serviced in the same way as the P trap (meaning it was going to cost us another $4K to properly fix the issue because they needed to break up the concrete, install a new pipe, and re-concrete the kitchen drain). In addition to this, they decided to hydro-jet the drain and sewer system by using the stack in the basement. They broke the cap on the stack and did not have a replacement in their truck. They told my fiancé what he needed to buy and told him where to buy it. They were about to explain how to install it, but he told them he wanted to go buy the replacement cap and have them install it before they left. They told him the cap needed to be 4 inches so that's what he bought. It turned out the cap needed to be 3.75 inches so the cap my fiancé bought didn't fit. They instead filled the hole with plastic bags and said they would come back to fix it, for an additional charge. They didn't even end up using the stack to hydro-jet the drain and sewer system...they used the catch basin in the backyard. Breaking the cap on the stack was entirely preventable. We called to complain to Will after they left two holes in our basement and he told us they would be back on Monday to put a cap on the stack and to re-concrete the kitchen drain, as discussed. They did return on Monday, but they were there for less than ten minutes to put a cap on the stack and then they left. Although they were there twice, they did not clean up their mess and I had to dispose of the extra rags and their water bottles. They did correct the issue with the P trap, but it was NOT worth it. The service was very unprofessional and overpriced. Advice for new homeowners: assume NOTHING and get EVERYTHING in writing, whether you hire Chicago Plumbing Experts or someone else. Save yourself the expense and the headache.

AHS hired this company after I experienced blocked kitchen drain. Called right away and explained…read morethe AHS/plumber dynamic. Work to be done tomorrow. Will follow-up with details after stoppage cleared. So far great communication...... UPDATE: Unglogged drain without incident. Friendly and prompt. Only issue is they never offered to cover shoes when they arrived. Otherwise fine experience.

I can't say enough good about Patrick Murphy Plumbing and specifically Alex (but the scheduling…read moreteam was awesome too). I had water in the basement and one of the Pumps was not working consistently and the other was completely out.... Alex was quick getting here, doing an assessment and giving me the options.... The work was completed in a timely manner and he even checked back to make sure everything was woking as expected. Although there was water in the basement, it was wet and the potential flooding was prevented! Thanks Patrick Murphy and THANKS FOR SENDING ALEX!!! Note - I went direct to them because my Home Warranty Company (Choice) was a nightmare just getting a claim filed.... seriously rethinking Home Warranties. Like

The only phone call you need to make!!…read more Gave them a call around noon and Pat was out here by 2:30 on a very rainy day, when it's the busiest for them. I cannot even begin to explain what an angel Pat is. Within a few minutes he was able to assess the situation and provide a temporary fix with a referral that could come out the same day. He was even willing to lend us his sump pump until all the water from our French drain was pulled. Since we had borrowed one already, he helped us set that one up. On top of coming out to help, he was explaining everything along the way which is incredibly helpful for when we may run into the same issue in the future. We truly appreciated the fast service and honesty. We had called another local company to come out and they were trying to charge us $49 just to come look at it. Don't be fooled when you're in these desperate situations and call the people that actually want to help and inform you. We're all working really hard for our money and these guys have a lot of respect for that. I can't refer them enough and they'll always be our first call should we ever have any more permanent issues.

The owner of this plumbing service is a crook on multiple levels. They took $500 and in the end…read morefixed nothing and broke something and left our place in shambles. Our basement flooded and instead of trying to identify and resolve the real problem, they tried to scam us for thousands of dollars. Here's how the scheme goes. Pretending like they are trying to fix the real problem (which was actually a faulty pump) and instead created a nightmare situation in our house by removing the toilet and not returning it back in it's place, leaving the place an absolute mess, not resolving the flooding and further damaging the pump with a snake and saying we can't finish today, we need to come back tomorrow. They did this 3 times over 3 days and each time, they tried to convince us that the job would cost more money, claiming in the end that excavation would be necessary and it would cost $7k-$10k+. In the meantime, they kept us "hostage" with a disaster in our home. Then when we got a second opinion, we realized what was going on. When we asked them why didn't you even inspect the pump, they claimed "you said you didn't have a pump." A professional plumber would know that a pump is present somewhere in the home with a basement and not need to ask the homeowner. Now, they won't repair the completely ruined pump (which clearly shows damage from a snake), they won't refund us, nor pay for the further damage sustained to the pump and won't even return to put the toilet back in place. Please be aware that these guys do not have your best interests in mind. All we asked is that they refund us the $500 and put the toilet back on so that a reputable plumbing company can just fix the pump. The additional damage they caused to the pump with the snake is costing us over $1,000. What kind of business charges $500 to create further damage where the real issue is and claim the "real issue" is somewhere else that's going to cost more and try to keep repeating this scenario over and over to squeeze us for more money and not actually resolve anything.

I have had a runny toilet for months, but this morning I had a clogged sink that drain cleaner was…read moreno match for. I called and by noon, a plumber was in my house checking things out. By 1:30pm the sink was clear, the toilet was replaced, everything was cleaned and I had the most reasonable price I ever paid a plumber. I had asked on Facebook and several of my friends recommended this company, now I know why, and I will always recommend this company if anyone ever asks me if I know a good plumber!

Jason was great. He showed up in a mask, which isn't a big deal to me but i appreciate that…read more I was directed to them through a home warranty service, at 11pm because of a water problem. The home warranty service told us they wouldn't be here for five days, and that I needed to call in the morning. I was going to call them at 8 AM as directed by their website. Before I could, I received a call at 7:30 AM from Jason--he asked when I was available, and was at my house by 8:25. He also answered all my dumb questions without being annoyed which is great as a new homeowner. He was quick and efficient and the service came with a 14 day warranty. I'd recommend them!! Great experience!

The Terry Garrity plumber used putty to "fix" my leaking toilet. That didn't work. I called a…read moredifferent plumber who installed a wax ring and took this photo

My favorite handyman, Mensch with a Wrench*, recommended Tery Garrity to fix the leaky faucet in my…read morebathtub. I liked the plumber they sent out and they fixed the problem, but I probably wouldn't call this company again based on the following: * They never returned my initial call so I had to phone twice just to make an appointment * They changed my actual appointment 3 times * Ridiculously expensive. The plumber was there twice (once to check it out...and then came back with the part). He worked on it for a total of 30-45 minutes and charged me $418 (the part itself was $222). I always find plumbing jobs to be expensive, but this one was more than I've paid in the past. When I had an issue with my dishwasher a few weeks later I opted to call The Plumbing Doctor** who I've used in the past and had a much better experience in terms of communication and price. * http://www.yelp.com/biz/mensch-with-a-wrench-chicago#hrid:PumhVt-ldRdznErN9RzLVQ ** http://www.yelp.com/biz/the-plumbing-doctor-chicago#hrid:L9-NyPm2lqOlpaOtVlebbg

fast and quick and thanks all good work all the in one day quick and fast we recommend them and…read morecall them again

This is an excellent company that provide great service. My sink was fixed and my plumber was on…read moretime and very professional.

I've read the reviews and figured I call to find out if they can come over and give me a estimate…read more Spoke to someone and they told me that it will cost $175 before getting to my house and and it can goup when they get there to see what they need to do at the site. I don't get it, if they give FREE estimate, it should cost me no $$ for them to come over.

If there were six stars, Joe Stewart would deserve them. He called me right back after I left him a…read moremessage, and was not only on time, but early. And extremely reasonable! We've had many many contractors and the like out to fix our 100-year-old house since we bought it 3 years ago. He is definitely one of the best.