three words that best describes Adriana's insurance services... deceiveful, greed, assault. as of…read morejan,2026 i was a loyal customer staring in 1996 to 2026 for 30 years. i had to put up with all the lying from Adriana's managers, insurance agents, aswell as Adriana's H.R. employee's at the La Puente, Ontario, ranch Cucamonga locations. for all who waited on me when I had issues, questions, and concerns it was not about me. it was all about there greed of money. also trying to contact Adriana's employee's by phone is so difficult. I feared going to thier office locations when I think back in 2012 when Adriana's Insurance services lost a lawsuit to a 73 year old man who was physically assaulted by an employee from Adriana's Insurance company. after Adriana's company agreed to settle in june 2014. the old man's attorney was expected to receive a check. instead Adriana's Insurance services. Adriana sent 8 of her employees to the attorney's front office in a van to deliver a number of 5 gallon bucket containers filled with quarters, dimes, nickels. and then just left. also to make matters worse Adriana's Insurance services was aware that the 73 year old man in question had just had surgery for a Hernia repair. making it impossible for the 73 year old man to carry all the coins in buckets. this is how Adriana's Insurance services values her customers. because i see the good in people i still give Adriana's Insurance company 5 star rating

I've been trying to contact the broker Alejandra R. that I signed up with & I keep getting the run…read morearound! She doesn't even respond to the number she originally texted me from for pictures... The business number printed on the paperwork is invalid & this is beginning to feel like a SHADY transaction!! Upon paying for my policy I was charged 630$ however I was never given a receipt & looking at my paperwork I understand why!! The paperwork is claiming I only paid $304.38 sooo what happened to the remaining $325.62?!?!? I was NEVER told about a broker fee! I was explained the full amount was for the down and first month yet my paperwork shows I only paid $304?!! Can I have someone explain where the rest of my money went?!? Seems like stealing from your clients is the business you're running.

Michelle do the processing very well and smooth, and she is very knowledgeable action very fast . I…read moream happy I chosen them

Really appreciated for Emily Yau who assisted me and my family for the health insurance. I believe…read moreshe is one of the best agent in this industry.

Daniel was extra helpful today when I visited. Friendly and quick with his services. Definitely…read morewould recommend coming here for your insurance needs

Daniel and Marty are amazing !! Extremely helpful !!!…read moreBeen doing business with them for about 10 years now Won't go anywhere else

I had gone there to get a VIN verification for two of my trailers. Hegai was very friendly and got…read moreme in and out. their customer service was superb and they definitely saved me a trip to dmv. Ive been looking to go backl tp em because i needed some more dmv work and the location is permanetly closed. im sad

Knowledgeable and friendly staff. I was able to quote over the phone and given the option to sign…read moreelectronically or come into the office. The entire process was fast and easy on my wallet.

Insured 3 of our vehicles through Ms. Solis. Good coverage at a reasonable price. I'm happy she is…read morein our neighborhood .

Hi, If you need car insurance Solis is the place. The quality of service Veronica & her associates…read moregives is beyond excellent. Superb customer service. I've been with her 1.5 yrs and my adult son as well and we are very happy and impressed with her services. She goes beyond to help and very quickly shall I say. My full coverage on my vehicles is hands down the lowest price I've ever had. She makes the process go smoothly. She deserves this honest review. So go on down and get yourself some insurance!

Met Brenda once, she's as sweet as she looks! Great homely vibe and pretty great prices…read more Refer a friend and get $20 check for each referral. Stella is very patient, Daniel (If I remember correctly) is attentive and Walter seemed to be very thorough! Have had SR-22 policy with them for almost 3 years now.. only 6 months to go! LOL SR-22 is always pricey but Brenda's Insurance is truly reasonable. Sometimes have trouble understanding one lady who answers the phone but I always ask for Stella or Daniel (I think) if I have trouble understanding. Great service, great prices, and very thorough! Only con- the CALL WAITING HOLD music makes my ears bleed. Please take it off repeat.

Spoke with Katherine she got us a policy and we canceled 28 minutes later. She advised us we would…read moreget refund my husband with 7 to 10 business. She made a mistake and didn't cancel and went to insurance company directly unfortunately they can backdate and give our money back without Katherine admitting her error. Unfortunately she now will not answer our calls or the insurance companies calls. Hoping he manager will right this wrong but she didn't answer the call from insurance company either so not crossing our fingers. Worst customer service I've ever!!!

I would not recommend anyone to file their taxes here before doing their research. It was my first…read moretime having someone help me file my taxes because I had just purchased my home and I wanted to make sure I get my taxes filed correctly. I was unaware what could be deducted so it was Emily's job (the tax preparer) to help with me that. Don't get me wrong she was very nice women but she basically screwed me over by asking me whether or not I want to save money and of course I did at that time. I was informed and advised that renovations and closing cost could be written off as long as you have proof of payment. Unfortunately not according to the IRS. I provided the IRS with receipt proof and bank stammers of all the renovations that were done and now I owe them a total of $1,461.18 You know what's even funnier I didn't even get that much money back when I filed my taxes and now I owe the IRS money. I'm very lucky to have enough money saved up for emergencies like this but not everyone does especially with the pandemic and the world in shambles. Lesson learned I'll be filing with someone else. Thanks a lot Emily.

Back again doing my 2023 Taxes with Olga. Hacienda…read moreInsurance is the place to file all taxes . Thank you for all the great service. Will be back again next year

The worst agent I've had. They never picked up the phone. Even if they did they would put you on…read morehold for a long time. The staff were not knowledgeable either. I switched to another agent who is much more attentive n knowledgeable.

I've been a member with Allstate for quite some time now, and while it's been a bit tricky to get…read moreahold of someone at times, when I had an accident, they were quick to respond and extremely helpful. Today, I had the pleasure of speaking with Emma, and she truly went above and beyond. I had a few questions about my policy, and Emma took the time to answer everything in detail, giving me a much clearer understanding of what I'm actually paying for. As someone who isn't very familiar with these things, especially being a woman, I really appreciated how calm and clear she was when explaining everything to me. Thanks again, Emma, for your outstanding help!