I've been coming to this practice for over a decade, and I wanted to update my review now that I…read moresee Dr. Yaseen Waqar. He is absolutely wonderful thorough, attentive, and genuinely takes the time to listen and explain everything clearly. I always feel heard and well cared for. The staff is equally outstanding: kind, personable, and incredibly helpful. The office itself is always clean and welcoming, which adds to the overall positive experience. This place also holds a special place in my heart. I used to bring my father here before he passed away from Alzheimer's last year. The compassion they showed him meant the world to me. I'll never forget the day we left an appointment and he turned to me and said, "I like them. They don't make me feel like a dummy." That moment still gets me. Truly a rare and exceptional team of professionals.

Very friendly atmosphere. Angelica and another staff member (I wish I got her name) helped me…read moredecide between frames I couldn't decide on. Turns out I'm going to get both anyways because they are so gorgeous! Angelica even went above and beyond and noticed my glasses were loose and she tightened them for me. Dr Wagar was very helpful in explaining everything and helping my understand what's best for my eyes. Definitely recommend.

Yesterday I left a review that was a display of my lack of knowledge regarding my glasses. I didn't…read moreknow I had 30 days to change my frames. I thought it was for lenses. Again, my fault. I highly recommend this facility. Professional and very friendly. I will be able to change the frames I don't care for and get the ones I will enjoy. I apologize to Kyle vision for my initial hasty review. They are my new vision home.

Well this is probably for the best, since THEY STILL DONT ANSWER THEIR PHONE. I'm just not even…read moregoing to try. I had actually gone somewhere else and had a crap experience there too and never got seen. Tried to call Kyle Vision and unsurprisingly, they still don't answer their phone.

After a really frustrating experience at another eye care office in Bee Cave that dragged on for…read morealmost two months without getting my prescription right, I decided to get a second opinion--and I'm so glad I did. My visit with Dr. Dobson at Dripping Springs Vision Center was a complete turnaround. From the moment I walked in, the staff was welcoming, efficient, and genuinely kind. The whole process felt smooth and well-organized, which was such a relief after what I'd been dealing with. Dr. Dobson was incredibly knowledgeable and thorough. He took the time to really understand what wasn't working before and quickly pinpointed what needed to be adjusted. He didn't just update my prescription--he carefully considered the type of contacts and what would best fit my eye shape. That level of detail made all the difference. For the first time in months, I put in the trial contacts and could see clearly without any straining or second-guessing. It honestly felt like such a weight lifted. I'm beyond grateful for the care I received here. Dr. Dobson is truly exceptional, and the entire team made the experience a positive one from start to finish. Highly recommend if you're looking for someone who really knows what they're doing and takes the time to get it right.

Went to get new eye exam and glasses, very very nice people and so friendly! They help you out and…read moreit's a nice place.

Great manager, great customer service, solid work, reasonable prices. Highly recommend this locationread more

Unbelievably great service. Our family's go-to for eyes. So grateful to their staff for being so…read morequick and super kind to my daughter. Thank you!!

Dr Drinkard and staff rock. Been seeing Dr Drinkard since his days North Austin and followed him to…read moreMarble Falls....20+years now. I drive from North Austin....it's worth the drive knowing I am in good hands. David your practice rocks throughout. Bravo

They lost me and my husband as customers! We referred our daughter, Melissa to them, and are in…read morecomplete disbelief how she was treated Friday, March 21, 2025. We are new to the area, and my husband and I both went to 20/20 express this past year. Now we will not be back. Our daughter first went to Wal-Mart eye care that day because she felt like there was a scratch in her right eye. Wal-Mart said they could not see her because they no longer deal with scratches but told her to go to 20/20 express as well. My daughter went there because only because that was our eye doctor. Melissa the eye doctor was sitting up front when she came in and told her she felt like there was a scratch in her right eye. Dr leaned over and looked at her eye and said "I don't see anything". Dr then asked, where and my daughter pointed to where it hurt, and she said as she laughed, those are your blood vessels and she smirked and looked around at the other customers. She told her to fill out the paper work and front desk would give her a price. Dr Melissa also told her, oh and this was supposed to be my last patient today because I was supposed leave after her, but I guess I can see you after her. Lady at the front desk told her it would be $129 and then asked her, "Can you do that?" My daughter said yes, but I don't want to spend that. Point!!! She has the money, she felt like she was spoke to like she was a dumb teenager that didn't know anything. My daughter has Noonan Syndrome, she is 32 and 4' 11". She just got off work and didn't have any make up on. So, my daughter may have looked young to them, but they made her feel stupid. NOW.....she called America's Best in Georgetown (she goes to America's Best in Tyler), they wanted to get her in that day but she lives an hour from there and it was already late in the afternoon. I went with her. Guess what?! She has a scratch in that eye. The eye dr was so sweet. They were also shocked to hear how she was treated at 20/20 Express. The eye dr was so thorough, he is referring her to a specialist as he believes she has Glaucoma. That is common with people with Noonan Syndrome. Thankfully!!!!!! Someone chose to be nice and caring to her, had she not got this SCRATCH in her EYE checked, so what is going on behind her right eye he saw would not have been checked. Here is the thing, my daughter doesn't mind spending $129, America's Best was only $75, but that wasn't the point, she called me so upset how she was treated by 20/20 Express. We will never go back to 20/20, it's worth driving an hour to get good, thorough professional eye care. The entire Hulse Family!

They were incapable of making glasses for me. They made two pair because the first were completely…read moreoff and the second we're just as terrible. I cannot recommend them for making glasses which obviously they were incapable of doing for me.

I stopped in to see about ordering my glasses. Heather was available to help. And she is a…read morechampion. She listened to me carefully and understood what I was looking for. I want in stock so she gave me a couple of options. Now you're not gonna believe what happened next. She's actually ordering frames for me to come look at them and try them on. She's going to text me and email me when they get in. How can I ask for anything more?

This was our first time seeing Dr Chavez and this office. I like that they accepted both our health…read moreinsurance and VSP vision plan. This office is also VSP premium store for glasses. The lobby/waiting area is spacious and calm. I like the options they have for glasses including wider frames for men as well. The place is clean along with the bathroom and it smells so good. The ladies in front are sweet and the lady taking care of us was very nice and informative that I value very much. I was educated on the new digital way for dilation for retinal. We were appreciative of the Dr explaining everything even when everything looked good. He explained everything he was looking at and told us the good and the bad of each part. They verified my vision plan before getting there and the OOP was very fair. I definitely recommend this vision place for both excellent service and the honesty along with thorough analysis.

I really wanted to love this office for my annual checkups but I can not get over the…read moreunprofessionalism of not returning phone calls for a month or having any accountability when people spend their money here to have the decency to call back or give order status updates. Cons: -a bit annoying to have to pay an additional contact lens fitting fee when I regularly already wear contacts - including the brand I have preference to but they didn't have in stock so I was given a sample of whatever brand was being pushed at the time or the office had preference to. -no one answers the phone or returns phone calls- they have preference for you to schedule online or text the office phone number -I ordered contacts Dec 12 & was advised they would arrive before the new year, reached out 2x over the month regarding if they were in stock and what was going on - no calls back. Finally got ahold of the office today 1/13 to be told they were backordered and in office but when I asked why my calls were not returned earlier they ignored my question and stopped texting back. Pros: Clean office Easy Online Scheduling if you have preference to avoid calling the office to book Friendly Doctor

They destroyed my lenses by heating up my frames to adjust them and the heat destroyed the coating…read moreon my lenses. I could hardly see to drive home. I had to go elsewhere to buy new glasses.

Absolutely the best people around. I dropped off a repair without ever stepping foot in their…read morestore and it was the best experience I've had at a business in a long time. My family and I will be ordering all of our eyewear from them for a long time.

Not enough time with doctor and my prescription was incorrect. Ended up moving to another practice.read more

My first stop here was a visit with Dr KELLEN RUCCOBONO. She was extremely professional and…read morecompetent. Before seeing her, there are a few stages where eye techs perform various tests. I felt that the testing was thorough and the techs were knowledgeable and friendly. This will be my eye exam office to return to annually. Unlike other eye exam offices, this one didn't attempt to up-same me for more tests that aren't covered by insurance.

When I made my appointment with Howerton clinic, I got a 'service' that makes their appointments,…read morenot the actual office. They do not send out any reminders or texts of upcoming appointments. I went to my scheduled appointment at 10:30 today only to be told I missed it and that it was at 8:15. I would NEVER schedule an appointment at 8:15 as I live far away and that's too early for me. When asked if they could accommodate me, they said, no, the doctor was gone. It was only 10:30am! Also, the first time I went to this office, the optician's assistant (that sets things up and does a few tests before the doctor comes in) smelled so bad I could hardly breathe. I almost complained then but I didn't. I will not be going back there ever again.

I made the poor choice to have Platinum LASIK. by Dr Hawt. I spent $7300 plus office visits copays…read more After 6 months my vision was still not clear so I had to go back for procedures to remove scar tissue she left on each eye in hope of getting rid of cataracts and clear my vision. I had to pay two more times for use of facility. I have been busy and distracted with my scoliosis pain and surgeries. So far I have had a neck surgery with more to com so this has been on back burner. As of now I still have cataracts and terrible night vision and blurry vision when looking down even during the day time. If I go back to howerton eye clinic I will have to pay yet another copay for visit plus whatever is needed in her opinion. Another procedure to correct her mistakes yet again, no thank you!! I'm an artist, my vision is very important. Whose isn't, right? I am so disappointed. What a waste of my time and money!! Choice someone, anyone but drs at Howertons, especially dr Hawthorn.