Love, love, love my insurance agents at Allstate insurance team at John Budge. I 've had the…read morepleasure of working with John and his team for over 8+years. My most recent experiences the last year and current have been with a wonderful agent named Judith Mascorro. Judith is so great! She is so helpful, knowledgeable, and overall pleasure. She has great customer service and makes the whole process so smooth. If you are looking for a great company and Agent, she is your girl! :)

Kenia Castillo was a huge help definitely cover every question I had. Made it nice ans simple …read more. Glad she helped me..

Wendy was so amazing and helpful !!! I highly recommend this company and Wendy ! She goes over and…read morebeyond

I have never had such a frustrating experience with an insurance company…read more ***Thankfully a woman named Gloria Delgadillo at this location was a godsend. She was such an amazing woman to work with. She fixed the mistakes Clinton Compton (worse agent ever) had made on my policy and explained everything to me. But here is my experience before Gloria: I called Freeway Insurance simply to change my deductible because my auto loan company notified me that my coverage was considered deficient and I was at risk of being force-placed into an additional $255 insurance policy. What should have been a simple request turned into a nightmare. I was hung up on SIX different times while trying to get assistance. When I originally called to update my policy after trading in my car, I was told I had to cancel my existing policy and start an entirely new one. This resulted in me having to pay an additional $750 just to keep coverage in place, on top of my regular payment that was due only two weeks later. The process and costs were never clearly explained. To make matters worse, I received notices in the mail stating that my policy was missing required vehicle photos. However, when I contacted customer service, they could clearly see that the photos had already been submitted and simply uploaded them to my policy themselves. So why was I being threatened with issues over documents they already had? The lack of communication, repeated disconnections, conflicting information, and overall disorganization caused unnecessary stress and wasted hours of my time. Insurance is supposed to provide peace of mind. Instead, dealing with Freeway Insurance has been one of the most aggravating customer service experiences I've ever had. I would not recommend Freeway Insurance based on my experience.

Great services, Xochitl was very informative and helpful to me when I needed assistance regarding…read morecertain plans. Was very patient with me and was very detailed. Excellent customer service.

Xochitl was so nice and helpful with getting me started with car insurance! She didn't have a…read moreproblem looking into several insurance companies to find me the best rate. Called for a quote and was insured in the same day! Thank you so much Xochitl!!

This insurance company is terrible! They never, ever return phone calls. I recently received a…read morecancellation notice on my car insurance policies, even though I had provided the information to Think Insurance before, they failed to provide it to the insurance carrier. Be sure to read the other reviews about their terrible service, they are accurate. It is shocking an insurance company would ever handle their business in such an irresponsible and unprofessional manner. I was able to quickly secure a new, competitively priced policy through AAA, it was so fast and easy! Be sure to call Brandon Caprine at AAA for insurance, he is very professional, pleasant and efficient. Brandon Caprine Insurance Agent| License Number: 4180344| Direct Sales Unit| Auto Club of Southern California| License Number: 0003259 3333 Fairview Rd. Costa Mesa CA, 92626 Caprine.Brandon@ace.aaa.com Phone: 866-841-0143 Ext: 1013697 Fax: 714-415-4904 Membership | Auto | Home | Watercraft | Personal Umbrella | Collector Car | Motorcycle

Stay away from this company. I was with them since October 2014 with my home and auto policy. I…read morehave recently closed my policies after almost 10 years with them. They set me up and I would only hear from them when it came time to renew each year. As the insurance industry went to complete crap in California, Think Insurance did not have my back at all. They sat there and watched my rates go up and up. They also sat there and did nothing as Mercury cancelled my home policy due to the age of my home, even though I provided documentation from contractors stating that my home was in good order. Think Insurance's solution was to set me up with another company that was more than double of what I originally paid. You can tell that the agents working there are just as frustrated as me. I completely blame the management who I asked to reach out to me at various times. They never did. Terrible management...terrible company. I just switched to a major insurance company and now I am saving THOUSANDS a year for much better coverage. Take the time to shop around and avoid this horrible company.

Got my business insurance here. Julian and Leslie are great and made sure I had the coverage I…read moreneeded . Definitely would recommend them for your insurance needs .

Julian was very quick to respond and answered all my questions. I'm very happy with the service he…read moreprovided.

This guy told me my tags were ready i go to get them and when i get there he is instanly trying to…read morelock up and leave before i get my tags. Cmon carlos ur lacking u just lost a customer. Im taking my business to freeway insurance they are more efficient and dont waste my time

Thank you Carlos for being soo helpful in this stressful time searching for car insurance. He…read morehelped me get the lowest monthly rate. Even with my prior license suspension on my record. Great service, fast process

Definitely recommended this place. Marysol Castillo helped…read moreme so much to find the best insurance coverage for me.

I have 10 years of driving experience so you can imagine how many insurance agencies i have called…read moreand got quotes and or had insurance with other companies that i thought were the best deals with the best coverage. About 2 years ago my friend referred me to auto solutions who i was hesitant about because its not a big known company but i was pleasantly surprised when i went in and seeing what they had to offer me. William was very personable and went above and beyond to find the best price and coverage to fit my needs and a to fit my budget. He handled everything in a timely manner and i was in and out so I was sold and have been a customer ever since and would never give my business to any other company. I highly recommend auto solutions to anybody and everybody. I am a very happy customer. Thank you for your services auto solutions (:

The customer service at Awesome Insurance is the best! I…read morealways do my auto registration renewals with them and they are super fast ! The people in the office are very nice and helpful. I highly recommend using Awesome Insurance for all of your insurance and DMV needs.

Rocio did a great job - she was fast and thorough. If you are looking for great customer service…read moreand honesty, AI is highly recommended.