They were sensitive to my family's needs. They attended to each of our requests. They guided us…read morethrough the entire process and were responsive when questions arose as the time for service approached. Thank you to Mr. Frazier for all of the assistance you provided our family during such a difficult time. We appreciate you greatly, Sir.

They were the best in the Industry! Stayed on the phone while I tried to get my mom picked up…read more Directed me to a beautiful church, Media. Answered every question. Available for every call. The set up was amazing! Dr. Sonya made my last gift to my mother the best gift! I had never done this before so I was lost! She went into action before the 1st payment was even made! My mother looked so beautiful I was able to have a open casket funeral, after saying I did not want anyone to see her like that! My mother looked sleep. Myself and children when it's our time will be there!

Extremely unprofessional place of business. Information is not secure, they are not thoughtful…read moreabout the family's privacy and they are completely out of line. My partner's family had to deal with them and there's honestly no amount of words that I could say to tell you to stay away from here. We dealt with them months ago but I'm finally getting around to voicing how awful the experience was.

The skilled nursing facility my mom was at before she died recommended this place. The price worked…read morefor me for direct cremation and they said they would transport her once she passes. She passed on 7/1/24 and I was told I would have her ashes by 7/11/24. The day came and no call. I texted. No reply. I called 7/13 and was told 7/18. I called 7/18. No answer on the cell or at the office. I found a number on the paperwork for the actual cremation facility but they could not give me information. They said they would email Elite and tell them I'm trying to reach them. It's 7/20 and no answers or call. Where is my mom?

Heaven sent on all levels...The professionalism was granted from the picking up our love one to…read moreclosing of our repast. Jaime, Sandra, Peter & Teddy were all Stellar! Reggie was the added "All Stars with Double Gems" touch to polish Lighthouse Memorial & Reception in an superfantastic way. I would definitely recommend to families and friends for your funeral & cremation arrangement needs...

There were many positive things about working with Lighthouse, however, I believe there are areas…read moreof improvement as well. We selected this funeral home for our mother as she was under hospice care at our home in Gardena, so proximity was important as we hoped for a fairly swift process for picking her up upon passing. This was not the case, nor was the wait time accurately communicated. With young children in the home, it was very important to us that we were able to gauge this transition process and their miscommunication made it very hard. Their handling post-mortem seemed good. Their communication during the planning process was not the best, but manageable. Their process for hand-offs and coverage when someone is out was also challenging. As we approached the funeral date, we had questions about the services, her clothing delivery, etc. which I would have expected our primary contact person would have preemptively discussed with us, however we had to proactively reach out, leave messages, follow up, and finally was connected to someone able to assist. Their handling of our requests for special traditional dressing was handled with excellence and care! I cannot thank them enough for this. My mother looked so beautiful due to their team's execution of our wishes. The staff assigned during the both services were extremely helpful and caring. Their AV equipment is challenging to work with. While I was given options for the video montage, I had to meet with the director several hours before our service to troubleshoot it would project properly and the audio came through as expected. This took several tries and ultimately the options offered were not used. We connected my laptop to the system and projected from there. As mentioned, while we had a favorable experience for some aspects of this process, I would hope Lighthouse strongly works to improve certain areas of their service delivery considering this is a very difficult and vulnerable period for most people.

Let me Begin by saying that there is nothing in this world that can prepare you for the death of…read moreyour child my oldest son passed away and we decided to use Inglewood cemetery for the services it was the best choice that we could have made considering the circumstances in the dictionary where it says heaven's angels you will see three faces that would be Kendra Greenwood , Cindy Garner,and Christopher Davis they are truly heaven's angels they were so understanding considerate patient Ms Kendra Greenwood the supervisor took on my big family she never broke a sweat she answered all of our questions she gave very good advice she listened she let me take my time she was so understanding these employees at the Inglewood cemetery will make you feel like it's really going to be okay , that someone cares and has your back through this difficult time..Cindy Garner and Christopher Davis they stood by my side and walked me through the very difficult time this crew at the Inglewood cemetery are amazing if I had to do it again I would definitely choose Inglewood cemetery .. I would like to think the employees at Inglewood cemetery for all your help

The Staff has been amazing especially during this time. I'm so happy my father chose Inglewood…read moreMortuary to take care of him. I will definitely recommend them.

I cannot thank Sylvia and the team at Douglass & Dunaway Mortuary enough. Back in March for my…read morefather's viewing, Sylvia helped us during such a hard time and went above and beyond to help us through every step. Her kindness and exceptional care made a painful process much easier. We are deeply grateful for her support and highly recommend their services.

Came here for a viewing. What can I say? It's a place you come say goodbye to a loved one. They…read morehave a main room for viewing and a medium sized recreation room for whatever your heart desires to utilize it for. Bathrooms are clean and close by the recreation room. Parking was confusing. I didn't know how to get to the back. Definitely need a map on that. It's not a bad spot to gather for one last goodbye. Staff was on stand by if you need them.

Amazing job with the services for my mother. The people working there are amazing and size of the…read morefacility was spot on. Thank you

Ms candy Boyd Well I don't know where to start about Boyd…read morefuneral home they do excellent work and they take very good care of your love ones they are patient and I have great customer service I would recommend this funeral home to anybody that wants their love ones cared for and loved while they're there

I just want to say that I recommend this funeral home wholeheartedly. The experience for us was…read morenothing but beautiful for my father Javier Valencia. I read all the negative reviews and I honestly don't understand why? We had nothing but the upmost wonderful service from Joanna. Our services were so beautiful and stress free from the beginning. Our slideshow was so touching and detailed perfectly. My father looked great! You all did a beautiful job on preparing my father .. he looked peacefully asleep. We are very happy with my father's services and was very affordable. Everyone was very friendly, helpful and very compassionate as well. From the bottom of our hearts thank you Joanna and everyone involved who made this day so special and beautiful & memorable for us and my Father Javier Valencia. Much love & blessings always, Laura Valencia -Ruiz & Family Services were held 8/19/2024 (my father's birthday)

10/10! Every one was so helpful during my mom's passing. Derrin was awesome to work with during…read morethis time. She showed my family so much compassion and grace. Forever thankful for her! Will use again in future.

Could not have had a worse experience, which I should have anticipated considering when my father…read morepassed 3 years ago and they tried to convince my sister and I that our father was over 6'5" and would need an oversized coffin which was substantially more expensive than a standard coffin as well as overheard two employees complaining how slow my extremely old grandma (with a cane) was walking down the aisle during the service and how it would never end. Below is the SHORT version: Angelus was called to pick my grandma up after she passed from her home (less than 1 mile away) and charged $600 which I felt was beyond ridiculous. The burial was being paid with a life insurance policy and as beneficiaries (sister and I) of said policy we were sent a document to be signed that needed to be notarized so insurance could pay Angelus directly. The document had items listed in it regarding her estate that we had no knowledge of (we were not trustees) so we let Angelus know they would need those removed before we signed a legally binding document; otherwise, we would have to have insurance pay us directly and then pay them. The items could not (or would not) be removed so we let them know how long it would take to get the money from insurance. Angelus proceeded to be in contact with other family members to pressure us to sign the document. I would have been happy to pay out of pocket but I don't have 10k laying around so we needed that insurance money (which was 10k). After the attempt at manipulation I was very suspicious and went over the burial contract again where I realized there was a general charge of $5,000 for "cemetery charges". My sister called asking what "cemetery charges" were and she was told it was for digging up the grave/burying my grandma; it was so high because she'd be buried with her mom and they would need to dig my great grandma up, dig deeper so they had enough room for 2 coffins, and then bury them both. I was thankfully able to find the plot number of the grave my grandma had purchased decades ago THROUGH Angelus and, lo and behold, when confronted with that plot number, her actual grave was miraculously found and "cemetery charges" dropped by almost half. They tried to say that the purchase was so old and hadn't been imputed into the new computer system but are you really expecting me to excuse that people purchase plots decades in advance and you're not going to keep your records up to date? That's literally your job. You sell people plots and then not keep track of it? Angelus at one point threatened my sister that we'd start being charged a daily fee for housing my grandma if we didn't choose a burial date (which my sister had already done). When my sister confronted our contact on this and told them if that's how it would be then they could redo the contract for the cheapest immediate burial, their tones changed. I find it funny that they tried to make it seem like we didn't care because she was there for 5 weeks yet they hadn't said a word when my dad had been there just shy of that long (he died a few weeks before Thanksgiving and a lot of out of state family asked us to wait to have the funeral until after Thanksgiving so flights weren't so expensive). Everything was finally settles and the DAY we were paid by insurance, they were paid. This place is an absolute scam and I wish I could write the novel that's deserved to be written about all the other things we went through between my dads and grandmas death. Had her plot not already been purchased, I never would have chosen them.

My family and I used Angelus services to help coordinate the burial process of my father's passing…read more This is my first time working with a funeral home so I was clueless. Thanks to my sister and counselor Ms. Doris we were able to work together to coordinate the best package to lay my father to rest via cremation and Veteran's burial process. I have to say funerals are quite the expense. The packages seemed a bit much but then again funeral costs aren't cheap. There were options to take away or provide items on your own, but it's up to you. I just wasn't a fan of some items being "required". You hear stories of the madness of selecting and paying but it's more to the process than most think . It requires detail, organization, communication and patience. I appreciate Ms. Doris for being patient with my family in our decision making process to get everything squared away. Only feedback I have is that the funeral home is a popular one so there were times where I felt communication was delayed, information was missed, or the office was not responsive. For first time families it is crucial to be attentive to response times as it plays a huge role in the experience. Overall, the Angelus team is not perfect but a good team to get the job done. Again, thank you to Ms.Doris and the Angelus staff for taking care of my father.