When my husband passed in April, I was provided a referral to Harrison- Ross Mortuary…read more Upon contacting the mortuary, I spoke with Trevin, who was warm, compassionate, professional, and responsive to each of my inquiries. I sincerely appreciate the stellar service Trevin provided during such a challenging time. Thank you for making this journey a bit easier to maneuver, Trevin! Sincerely, Sharalyn Sweeten

I Darlene had the pleasure of speaking with ( Mr. Trevin ) what a nice and friendly guy he was ,…read morevery Professional well spoken , upscale gentleman , if I had to recommend a family to Harrison Ross Mortuary , Mr. Trevin would be the Best person to speak , He's so Kind and Generous to everyone who has spoken with him, I would just say to him , Keep Up The Good Work , we need more people like you in this world/ community. Mr Trevin tell your Mother that she did a Good Job with you , and that she raised a Wonderful young man...

Could not have had a worse experience, which I should have anticipated considering when my father…read morepassed 3 years ago and they tried to convince my sister and I that our father was over 6'5" and would need an oversized coffin which was substantially more expensive than a standard coffin as well as overheard two employees complaining how slow my extremely old grandma (with a cane) was walking down the aisle during the service and how it would never end. Below is the SHORT version: Angelus was called to pick my grandma up after she passed from her home (less than 1 mile away) and charged $600 which I felt was beyond ridiculous. The burial was being paid with a life insurance policy and as beneficiaries (sister and I) of said policy we were sent a document to be signed that needed to be notarized so insurance could pay Angelus directly. The document had items listed in it regarding her estate that we had no knowledge of (we were not trustees) so we let Angelus know they would need those removed before we signed a legally binding document; otherwise, we would have to have insurance pay us directly and then pay them. The items could not (or would not) be removed so we let them know how long it would take to get the money from insurance. Angelus proceeded to be in contact with other family members to pressure us to sign the document. I would have been happy to pay out of pocket but I don't have 10k laying around so we needed that insurance money (which was 10k). After the attempt at manipulation I was very suspicious and went over the burial contract again where I realized there was a general charge of $5,000 for "cemetery charges". My sister called asking what "cemetery charges" were and she was told it was for digging up the grave/burying my grandma; it was so high because she'd be buried with her mom and they would need to dig my great grandma up, dig deeper so they had enough room for 2 coffins, and then bury them both. I was thankfully able to find the plot number of the grave my grandma had purchased decades ago THROUGH Angelus and, lo and behold, when confronted with that plot number, her actual grave was miraculously found and "cemetery charges" dropped by almost half. They tried to say that the purchase was so old and hadn't been imputed into the new computer system but are you really expecting me to excuse that people purchase plots decades in advance and you're not going to keep your records up to date? That's literally your job. You sell people plots and then not keep track of it? Angelus at one point threatened my sister that we'd start being charged a daily fee for housing my grandma if we didn't choose a burial date (which my sister had already done). When my sister confronted our contact on this and told them if that's how it would be then they could redo the contract for the cheapest immediate burial, their tones changed. I find it funny that they tried to make it seem like we didn't care because she was there for 5 weeks yet they hadn't said a word when my dad had been there just shy of that long (he died a few weeks before Thanksgiving and a lot of out of state family asked us to wait to have the funeral until after Thanksgiving so flights weren't so expensive). Everything was finally settles and the DAY we were paid by insurance, they were paid. This place is an absolute scam and I wish I could write the novel that's deserved to be written about all the other things we went through between my dads and grandmas death. Had her plot not already been purchased, I never would have chosen them.

My family and I used Angelus services to help coordinate the burial process of my father's passing…read more This is my first time working with a funeral home so I was clueless. Thanks to my sister and counselor Ms. Doris we were able to work together to coordinate the best package to lay my father to rest via cremation and Veteran's burial process. I have to say funerals are quite the expense. The packages seemed a bit much but then again funeral costs aren't cheap. There were options to take away or provide items on your own, but it's up to you. I just wasn't a fan of some items being "required". You hear stories of the madness of selecting and paying but it's more to the process than most think . It requires detail, organization, communication and patience. I appreciate Ms. Doris for being patient with my family in our decision making process to get everything squared away. Only feedback I have is that the funeral home is a popular one so there were times where I felt communication was delayed, information was missed, or the office was not responsive. For first time families it is crucial to be attentive to response times as it plays a huge role in the experience. Overall, the Angelus team is not perfect but a good team to get the job done. Again, thank you to Ms.Doris and the Angelus staff for taking care of my father.

They were sensitive to my family's needs. They attended to each of our requests. They guided us…read morethrough the entire process and were responsive when questions arose as the time for service approached. Thank you to Mr. Frazier for all of the assistance you provided our family during such a difficult time. We appreciate you greatly, Sir.

They were the best in the Industry! Stayed on the phone while I tried to get my mom picked up…read more Directed me to a beautiful church, Media. Answered every question. Available for every call. The set up was amazing! Dr. Sonya made my last gift to my mother the best gift! I had never done this before so I was lost! She went into action before the 1st payment was even made! My mother looked so beautiful I was able to have a open casket funeral, after saying I did not want anyone to see her like that! My mother looked sleep. Myself and children when it's our time will be there!

Let me Begin by saying that there is nothing in this world that can prepare you for the death of…read moreyour child my oldest son passed away and we decided to use Inglewood cemetery for the services it was the best choice that we could have made considering the circumstances in the dictionary where it says heaven's angels you will see three faces that would be Kendra Greenwood , Cindy Garner,and Christopher Davis they are truly heaven's angels they were so understanding considerate patient Ms Kendra Greenwood the supervisor took on my big family she never broke a sweat she answered all of our questions she gave very good advice she listened she let me take my time she was so understanding these employees at the Inglewood cemetery will make you feel like it's really going to be okay , that someone cares and has your back through this difficult time..Cindy Garner and Christopher Davis they stood by my side and walked me through the very difficult time this crew at the Inglewood cemetery are amazing if I had to do it again I would definitely choose Inglewood cemetery .. I would like to think the employees at Inglewood cemetery for all your help

The Staff has been amazing especially during this time. I'm so happy my father chose Inglewood…read moreMortuary to take care of him. I will definitely recommend them.

McKay's was supportive, patient and shared their caring knowledge in such a heart-breaking time…read more They listened, guided in a heartfelt way, an gave advice that directed us in the best direction. My Dad, Joseph Grone was a Marine. They treated him with such dignity. I don't have enough words of thanks. Everything went so smoothly. They truly took care of everything and then supported us. They are amazing, kindhearted, giving people. May God continue to Bless Them, specifically Victoria, Danielle, and Dwight. May you truly know what a blessing you ALL are. GOD BLESS YOU, EVERYONE! The Grone Family

This is a very quality mortuary it's very clean and well maintained and very please on how they…read morehelped my family be put to rest . My nephew looked like himself he wasn't over done with makeup on his face. My family and I were very pleased.

I first would like to THANK lighthouse for the care and treating us like family instead of patrons…read more The staff was exceptional losing two sister's 3days apart was devastating for our family. The staff Leslie, Andrea, Lance, Tanya, Rein, David these people held us up the whole entire way with nothing but true compassion, kindness, understanding. They helped worked hard and went the extra mile on everything from expediating death certificates, to coordinating our beloved sister travels from moving her from place we were not pleased with and quickly getting her to lighthouse, assisting with setting up extra tables and sitting in their beautiful dinning area to accommodate the enormous amount of people who came to show LOVE & RESPECT for our baby sister. The facility is beautiful well lilt with update furniture you just feel at peace when you step inside. If you want to feel cared for and that your love one is entrusted in the right place treated with kindness then this the place. This is a Place of peace during a difficult time. Thank YOU Lighthouse for a beautiful celebration of Life.

Sketchy way to run a business. My father passed away and even though I'm his son, this funeral home…read moregave all access to my dad's ex girlfriend. I couldn't even pick up his death certificate without his ex girlfriend "approving" that I could. Then they won't give me an itemized bill for the 4,000$ ring she purchased (with go fund me proceeds) even though I was present there at the time of purchase.

This company was so unprofessional from start to finish. When we initially booked with her she was…read moretrying to have the funeral in a week and referred to our loved ones as "bodies". The First Lady had no sympathy for my close friends family she tried to charge us $135 a day for extending it past the week. During the funeral service she rushed through the entire thing. She forced us to wear masks before we entered the church and pushed the family away during the viewing. She showed no remorse for the family and it was very disgusting to see how she talked to everyone. I can't believe a pastor's wife would have the audacity to have such an unprofessional business I don't even think they have a license. Please beware of sending your loved ones here..

Unfortunately, I had a terrible experience with this funeral home…read more They showed no empathy and were unprofessional. As stated in a different review, they just referred to my loved one as a body or remains -- and although they may be, when you have just lost a loved one and one is in shock and in so much pain, one would prefer they refer to them by their name, affiliation (ex. your dad, grandpa, etc), or as "loved one". Everything was so mechanical to them - just another body and didn't care for names. They also tried to charge additional fees for extra days they would hold our loved one's body. They were terrible at returning calls and took long to contact the hospital. I felt terrible getting the calls from the hospital as though I had forgotten my father there. It was heartbreaking. We had the viewing, mass, and burial on the same day. During the mass, Beverly and the driver of the hearse took lunch. After mass, we had to wait for them to get back. The casket spray, for which they charged us $250 which was supposed to have white roses and a ribbon, did not have a single rose (only carnations, greenery, and some other cheap flowers) and no ribbon. At the cemetery, as soon as my father's casket was placed by the grave site, Beverly said "I know we were not your first choice, but thank you for doing business with us." I guess this was her response for me calling her out for coming back from their lunch after mass was over. Really? Not the moment to do this and to say this to family who are mourning their loved one on the last minutes before their burial. This was not about THEM! Very unprofessional. Their slogan: "Where your loved one becomes our loved one" --- is a joke! Sadly, recently we had another death in our family --- and after dealing with another funeral home and the huge difference in professionalism -- I realized how much more terrible this place is. I do not recommend this place at all.

Heaven sent on all levels...The professionalism was granted from the picking up our love one to…read moreclosing of our repast. Jaime, Sandra, Peter & Teddy were all Stellar! Reggie was the added "All Stars with Double Gems" touch to polish Lighthouse Memorial & Reception in an superfantastic way. I would definitely recommend to families and friends for your funeral & cremation arrangement needs...

There were many positive things about working with Lighthouse, however, I believe there are areas…read moreof improvement as well. We selected this funeral home for our mother as she was under hospice care at our home in Gardena, so proximity was important as we hoped for a fairly swift process for picking her up upon passing. This was not the case, nor was the wait time accurately communicated. With young children in the home, it was very important to us that we were able to gauge this transition process and their miscommunication made it very hard. Their handling post-mortem seemed good. Their communication during the planning process was not the best, but manageable. Their process for hand-offs and coverage when someone is out was also challenging. As we approached the funeral date, we had questions about the services, her clothing delivery, etc. which I would have expected our primary contact person would have preemptively discussed with us, however we had to proactively reach out, leave messages, follow up, and finally was connected to someone able to assist. Their handling of our requests for special traditional dressing was handled with excellence and care! I cannot thank them enough for this. My mother looked so beautiful due to their team's execution of our wishes. The staff assigned during the both services were extremely helpful and caring. Their AV equipment is challenging to work with. While I was given options for the video montage, I had to meet with the director several hours before our service to troubleshoot it would project properly and the audio came through as expected. This took several tries and ultimately the options offered were not used. We connected my laptop to the system and projected from there. As mentioned, while we had a favorable experience for some aspects of this process, I would hope Lighthouse strongly works to improve certain areas of their service delivery considering this is a very difficult and vulnerable period for most people.