From the first initial call to the office to the end of the job was met with such care and…read moreexceptional service. They were timely, professional and great at talking us through everything. Even going above and beyond to explain how to maintain heating and cooling for optimal use! Would recommend highly and they will always have us as a client. They are go to!!

We are a business that produces a lot of heat year round. It gets very uncomfortable without our AC…read moreunits working properly. AAA was very understanding and got their technician (Cory) out right away. He diagnosed the problem and got our systems running. We can breathe easy again. Great service from a great family owned company. AAA is AAA+.

I had a furnace, air conditioning, water heater, generator, outdoor motion detector lights,…read moreadditional indoor outlets, a socket repaired and some special project work (ground rods and NEMA enclosures installed, etc.), all were done professionally. The technicians, Karen and the rest of the office staff and Ryan (the owner) were excellent to work with. The work was quality and done efficiently. I will use them again and again. I highly recommend them.

Called and requested service, they showed up on time, gave an estimate, did quality work left…read moreeverything clean, what more could you ask for, nowadays getting someone to show up is half the battle. But very happy with work performed! No problems whatsoever

This is our first full on winter with Hoekstra. Their Lennox HVAC system is being fully tested with…read moreextreme sub-zero dangerous temperatures. Hoekstra is passing all tests with flying colors as our home remains warm and cozy as wintry winds howl outside. Thank you!

We installed 2 brand new cooling systems with Hoekstra Heating & Air Conditioning. This company is…read morea FULL SERVICE HVAC provider! Not only did they perform the install, but took care of registering our units for warranty and submitted for rebates on our behalf. Initially Brian came over to asses our A/C needs and then a team of 4 skilled technicians performed the job over the course of two days. The superheroes were Chris, Ricardo, Steven and Wilfredo. They worked until 10:30pm on very hot and humid days to complete the job. As a Realtor for over 20+ years I've come across many contractors and service providers in my career, but I have never encountered such polite, skilled and dedicated team of technicians.They had to be very creative during install and crawl through very tight spaces or work in a very hot, unvented attic and they all have done so with a smile on their faces. I am truly impressed with this company in every way. Please don't hesitate reaching out to them for any heating or cooling needs. I promise you won't be disappointed regardless what service you receive from them. It will be A+ for sure. Their maintenance service is top notch too.

Horrible experience, requiring payment up front was my 1st red flag but I needed service today so…read moredecided to schedule a service call. They sent a kid who tells me the issue may be a cracked heat exchange & carbon monoxide leaking because I told him I had gotten dizzy before he arrived. Instead of telling me at that point he doesn't have the proper equipment to detect a CO leak he runs out to his work truck several times looking for equipment he knew he did not have. When he finally comes clean about not having the equipment he needs, he says for me to call the Fire Dept. because they have the equipment. I'm foolishly thinking YOU ARE A HEATING REPAIR COMPANY if you don't have the equipment someone in your company should right? WRONG!! I called the owner who tells me they tell all of their customers in an instance like this to call the Fire Dept. Owner proceeds to say, because the kid drove here, spent 45 minutes removing screws which he should not have & feeding a camera with as the kid put it, "not very good picture" in the furnace he earned the fee. Kid told me furnace had rust. I had to call a reputable company and the Fire Dept. who both confirmed no CO. Real repair guy says there is no crack and showed me pictures of inside furnace with NO RUST. Thank God furnace is running properly. Not only did these guys make off with $141 of my money but had nerve to say once Fire Dept. comes out call them back, here is your call back!!!

This company has made the entire process of getting both a new furnace and Air Conditioner a…read morecomplete and total dream scenario. The office crew had handled so much of the paperwork details for my house that would normally be on the purchaser to handle. The installers themselves were incredibly professional and shows a true aptitude for their work that they do. They also answered any questions that were asked with professional courtesy and educating information. This company is the kind you want for this kind of work on your home. Definitely would recommend this company for anyone that needs new heating and cooling systems. The whole process took 2 weeks only because we wanted to look at other places first. Contact them quickly before they get super busy and have to take longer for your service.

These people are the best! Even when a customer makes a mistake, they are still so KIND and…read moreunderstanding - no recriminations, no anger, just glad everything worked out like it should. I am thanking them again for all they do, and for how they do it, and for TRULY caring about their customers and their needs!

Poorly installed commercial HVAC unit caused extensive leaking and damage to my tenants…read moreestablishments. Van Drunen dispatched a representative to inspect the work, but he denied the existence of the problem. After trial and error, we were able to localize the leak to where the vent connects to the unit. I went on the roof and sealed it myself. Meanwhile, the unit ran out of freon just after the warranty expired and causing all my tenant's food to spoil. The service representative was almost tauntingly rude to me when explaining the issue. I contacted a semi-retired HVAC man from Lansing who advised that someone drilled a hole in the unit to leak the freon. Use this company at your own risk. There are so many much more dependable and professional companies in the NW Indiana/South Chicago area.

Dennis and Tony were great. Called them Monday morning, and had a new water heater by 3pm today…read more Super high quality work, great communication, and love supporting local business. They also install really high quality water tanks. A lot of the tanks you get at other places are cheap and small warranty period.

They definitely know what they are doing. But be aware $125 is a service call. Just to show up…read more Then I paid $250 to clear code which was due to a bird nest in exhaust blocking air (which They cleared using wire) . That cost me $250 Forget to tell you I paid 4% Credit card fee since I paid by Credit card . All in All $395 and no parts were replaced at all. You will be the Judge.

This is a great company. My boiler stopped working and they got my heat working again. They could…read morehave told me I had to put a new pump on, but they fixed it and showed my husband what to do if it stops working again. I've used them before and will use them again they are a very honest company.

I've used Rearick's for several jobs over the years. Most recently, I had a new AC system…read moreinstalled. The workers were prompt, polite, and very professional the whole time. When they finished the work, they left every area they work in, clean and tidy. I'd recommend them highly, any day of the week!

Talk about price gouging, charging for AC simple capacitor $300 and more, plus additionally…read moreservice call and diagnosis!! RIDICULOUS!!! Capacitor anywhere for sale is between $10-15 , on Temu can get 3 for $10, even service technician said makes no sense, but has to charge what Siemer told them. Over 3,000 % price gouging, ripoff!!! Their excuse is not many people know prices!!

Called to get a quote from Siemer last year. I can't explain how professional the whole staff is…read morefrom the quote to the appointment setting to the installation it was amazing.