Cupcake City in Reading is truly the best of the best!! We ordered a large order of cupcakes for my…read moreAmalfi Coast themed bridal shower as the main dessert and they completely exceeded every expectation! Not only were they absolutely beautiful and perfectly on theme, but they tasted even better than they looked!! Karin has always been so kind, helpful, and wonderful to work with!!! She made the entire process so easy and really helped bring my vision to life! Every single cupcake was either eaten or taken home! There was not a single one left!! We have been loyal customers for years and there is a reason for that. They are hands down the best cupcakes around!! Highly recommend!!

The owner immediately reached out to me about the customer service issue. Thank you for that it was…read moregreatly appreciated.

I've ordered twice from here, once for Ms Rachel themed cupcakes for my daughter's first birthday,…read moreand again for another birthday occasion. The customer service is so great! I love ordering from here!

The cake was positively spectacular. My sons had a very specific request for a Squid Game themed…read morecake for their birthday and Andover Bakeshop did not disappoint! The cake was delicious and moist as well - I couldn't have asked for a better quality in taste and the buttercream was delish (we opted for chocolate cake with an Oreo filling). The only downside was that I didn't receive a quote as to what the cake was going to cost in advance, which has not been my experience at any other bakery that I've ordered a custom cake from. I called ahead and walked through the specifics of what I was looking for, then emailed to confirm the order, but I wasn't aware of the price tag until I went to pick up the cake. I also initially submitted a cake order inquiry via their Facebook page, which went unanswered. That feature should be turned off entirely if they don't respond to social media inquiries, or at least have an auto-response to indicate how to order.

I ordered a baseball theme cake and a boxing theme cake for a joint birthday party. Not only did…read morethey look amazing but it was the best cake we ever had!

I rarely take the time to post reviews, but I had to this time…read more We celebrated my 50th birthday this weekend, and instead of a cake, my family brought cupcakes from J Cakes. At first, I didn't think much about it. Just cupcakes. Then I had one. Then two. Omg, the cupcakes were amazing. Without exaggeration or exception, these are the best cupcakes I have ever had - I especially liked the carrot cake! I highly recommend J Cakes for your cupcake needs!

I needed cupcakes for a company event. I emailed Nadine for a quote and she replied quickly. I…read morewas able to get the whole order done with just a few email messages. When I arrived at the shop to pick up the order, it was beautifully packed and waiting for me in 2 shopping bags. The entire process could not have been easier. We had a large enough order that I had six of each variety she baked that day. The cupcakes are as lovely as they are delicious. My team were having a hard time deciding which one they wanted but the comments on every flavor were very complimentary. I will be ordering lovely treats from Pipedream again. Nadine is great to work with and the cupcakes are fantastic.

I've now had the opportunity to check out the new store a couple of times - a great addition to…read moreNorth Andover! Very cute, also serving coffee and they have tables so you can eat in or take your cupcakes. The selection rotates but they are all good so you can't go wrong by just showing up to see what they have.

I read the polarizing views and needed to try this place myself- I am a cupcake brat and have eaten…read morefar too many in my day. The lady behind the counter was very kind and welcoming. She explained all the goods they had to offer and answered any questions we had. We decided to get 6 mini cupcakes: Pros: Creative flavors and every cupcake had a filling. I was very happy with every cupcake I ate. My favorite was definitely the carrot cake or snickers but truly, I was pleased with all the cupcakes I tried. They were not too dry and the filling choices were incredible. Cons: the pricing is ridiculous but maybe it's normal for Boston? $23 for 6 mini cupcakes is absurd to me.

cupcakes are so adorable delivered right to my daughter's business this morning as a surprise for…read moreher birthday she said they tasted incredible at the office loved them! Thank you for making her day

I stopped in the other day to get some vegan cupcakes to bring to a dinner party. They had a large…read moreselection of flavors and the cupcakes all looked beautiful. The cupcakes tasted amazing, too! The cake part wasn't super-moist, so it held its shape and tasted great, but the frosting was the real star. The frosting on the lemon cupcake was intensely lemony, and the chocolate frosting was rich and smooth. I and the other non-vegans at the party couldn't tell that they were vegan, and our host was delighted to know that there is a bakery nearby that caters to her needs. I'll definitely be coming back to try the regular cupcakes soon!

I'm back, again, to clarify. I wish I didn't have to leave a * to initiate a review but won't let…read moreme proceed without giving @ least 1 *. In response to Shironda W's (owner of Cupcake Therapy) she needs to take responsibility & update her forms or state the delivery policy under "Terms" on website. I was not aware (not stated on the website) the driver is not allowed to leave delivery with "random people" @ any hospital. When I instructed delivery be left with a specific floor (the cupcakes were for everyone working on that floor), I should have been contacted prior to delivery if a specific name of someone to accept delivery was required (I was not contacted). These cupcakes were not for a patient (certainly would be a very hungry patient) but for the nursing/administrative staff. Number listed on form was general number for Beth Israel Deaconess, yes, but again, if driver asked where Stoneman 5 was there would not be a problem. Again, read the information prior to delivery so driver can have any questions clarified & this problem could have been a non-issue & delivery could have been made on date & time it was promised. Clearly not the fault of the purchaser that there is a flaw in the design/content of the on-line order form. Having my contact number listed only under the billing that driver does not have, not my fault. Very easy to blame the customer (who will NEVER be a repeat customer) instead of taking responsibility for your mistake. Regarding not receiving a voice mail from me. I called when I saw an email (again no phone call) stating deliver was not made. Had you took the time to call me right after notified delivery could not be initiated, perhaps you would have done the right thing and returned that day with cupcakes while they were fresh. I called during business hours in hopes of speaking to a human being but no answer so left a VM. Very easy to put blame on customer & not take responsibility. Certainly makes me appreciate companies that do right when an issues arises. Do better for the next person!!!!!!

Stopped into this cute shop yesterday because I was in the area and then heading to Maine for a…read morechilly weekend so I wanted a few breakfast treats for the weekend. I got a cinnamon roll and 2 scones. I had the cinnamon roll and my husband had the cinnamon scone, we warmed them up to yummy perfection! Will definitely be back!

They seem to be primarily a cakes-that-you-order place, so it's possible they're great at that. I…read morecame for the muffin, visiting twice in hopes of getting a blueberry, because a Google photo of them looked good. Never got one. Attempt #1: I arrived during posted business hours, doors locked, but two women inside. Repeated knocking got no response. It took a phone call to get someone to come to the door to nonchalantly announce that they decided to not open that day. Would have been nice to post a sign in the door saying so. Attempt # 2: I came the following week, not too long after noontime opening. No blueberry muffins in the case, and the same woman who opened the door last time took a look through several plastic tubs of muffins, trying in vain to find one. If there was someone taking bets on whether those tubbed muffins were baked that day, I'd bet a significant sum against it. I wound up ordering a chocolate chip muffin. Impressive dome, good crispiness, densely packed commercial quality chips, but dry. Really dry. Like couple-days-old dry. To make matters worse, the hot coffee was lukewarm. There won't be an attempt #3.

Snagged a Too Good To Go box from here and got some very tasty day old treats! I shared with my…read morecoworkers but I ate a cookie and a cannoli cupcake, both were delicious. Love that they participate in decreasing food waste and would definitely check them out again!

I have used this bakery twice and both times my order has been perfect! The cake was delicious and…read morethe frosting was so good! I love that it isn't too sweet. Ordered on line and they were very responsive and worked to give me exactly what I wanted. Highly recommended!!!

Food: The cookies were amazing! They're so big but I finished the entire thing because I was…read morestarving at work. Service: They do deliveries! Ambiance: Not sure but I will definitely be there to try more pastries :)

Went early on a Tuesday morning and boy oh boy did it smell good. Lots of fresh pastries and bread…read more I was the only one in there and wasn't very indecisive on what to get. I ended up with some Finnegan's, 1lb of butter cookies & a lobster tail. All verryyyy good and very delicious. Goodies for work friends to share. They have a parking lot with plenty of spots. I regret not getting a buffalo chicken calzone, fresh pasta and bread. The woman was patient with me and answered all my questions. 100% recommend peeps come here for some treats.