I had a 10am updo appointment scheduled for Friday, January 2nd for a wedding I was attending while…read morevisiting from out of town. I received an automated confirmation text two days prior, so I had no reason to believe there was an issue. When I arrived for my appointment, I found the salon permanently closed and the door locked. After some digging, I saw a Facebook post stating the business had closed, but relying solely on a Facebook post is not sufficient when the booking system is still active and sending confirmation texts. As an out-of-town client, there was no way for me to know my appointment was no longer valid. No call, no text, no cancellation notice. This was not a casual appointment -- it was for a wedding -- and the lack of communication forced me to scramble at the last minute. If a business is closing, booked clients should be proactively notified and all booking systems disabled. This situation could have been avoided with basic communication. Thankfully, I was able to find another salon last minute -- Primp and Blow Chandler -- who completely saved the day. Five stars to them for stepping in on short notice and doing an amazing job.

I recently had my hair done by Alisha and was unhappy with the results. When I returned to the…read moresalon to seek a solution, both Alisha and the owner were dismissive and made me feel unreasonable for requesting a fix. The owner was condescending, lecturing me on lighting differences rather than offering solutions or attempting to understand my concerns. Given the poor customer service, I am not surprised to see they are now closed.

I went to Sara and she was absolutely amazing. She got the colors i wanted perfectly while also…read morekeeping my hair healthy!!!! Love her!!

I was lucky to get Chelsea for my first appointment at a new salon. I've been wanting a change but…read morehave been scared to cut my hair short. Today I decided to go for it and Chelsea was so wonderful, patient, and had great energy. She gave me a good trim before we went any shorter, and she did everything I asked for. Happy I found my stylist in a new state. See you in a few months

Always get the best cut and color from Jen. Due to the pandemic I am long overdue but definitely…read moreready to go back.

Jennifer did a great job!!! I decided to go to her when I saw she had a groupon for $69 for…read morehaircut, full highlight, deep conditioning treatment, and blow out! How could I pass that up?! I ended up going in and getting a highlight, lowlight, and haircut by her and love the end result! Much needed! Thanks Jen for giving my hair a much needed makeover

The location is perfect for me since I can get my hair done while on a lunch break. My first time…read morewalking in and was warmly greeted by Amanda. She was extremely friendly and I can see why she comes highly recommended. I only came in for a cut, and her assistant did it since it was a little less expensive. The cut, style and experience were worth every penny. I definitely plan to return. I felt very welcomed, and loved the cut I walked out with. She also got me in with very little notice and I so appreciate she was able to squeeze me in.

Literally one of the best hair cuts I've gotten recently. This place is truly a hidden gem - not…read moreonly was I able to get an appointment with such short notice, Amanda's assistant, who did my hair cut listened to what I wanted but still made sure to apply her expertise to guide me to the perfect cut.

I had a great experience getting my hair done here. I'll definitely be going back!! Thank you Resa!read more

Reesa had great communication and was very transparent about how my hair was taking in the products…read more. Unfortunately my hair just wasn't working with what I wanted (color and highlights)and Reesa was very open and kind when giving me the bad news. Reesa remember I had gone to other places and had been over charge and still end up also not getting what I wanted, so she showed me that she listened to me by adjusting the price down. I ended up feeling like I got taken care of and with a nice trim and fuller highlights. Also I did t have the heart to tell her that she got a little rough when washing my hair, she actually scratch my scalp w her nails a few times.

I love Griselda's beauty salon! I've started coming since moving to the area and I continue to go…read morefor my eyebrow wax and haircuts. I always receive compliments from friends and family whenever these ladies style my hair. Me encanta venir a esta estética. He venido desde que me moví al área y regularmente me hacen depilación de ceja y cortes. Siempre que me hago un corte con ellas, recibo halagos de familia y amigos. Las recomiendo 100%

I loved my hair super friendly and good with time wise for a set of highlights totally recommend !!…read moregreat vibes

I am blown away at how awesome this salon is. The owners are wonderful and Nicole gave me the best…read morehaircut I've ever gotten! I won't be going anywhere else now.

I've seen Nicole at five salons now and I'm so excited to see her opening her own space in downtown…read morePhoenix. This is the epitome of a local business--she can tell you about restaurants nearby and recommend contractors in the Phoenix area because she also owns a home in the area. The space is so cute and smells fantastic; but probably most importantly she's never let me down hair-wise...even coming to my HOUSE the morning of my wedding to do my mom and grandmother. Her booking is online and really simple! I'm happy to support both Nicole and her business partner Vanessa in their woman-owned venture!

Marla is the best! I've been looking for a new stylist and was so glad to have gotten my haircut…read morefrom her. Her recommendations were spot on and she was great to talk with. The appointment was easy to make online and she even called me a day before my appointment to get an idea of what I was looking for in my cut.

We've been in two times since our first visit. Both Holly and Jenny do great work with curly…read morehair--better than any curly cut I've ever had. I think the long wait of our first visit was a one time thing. And they do have drinks and snacks up front if there's a wait. The pricing is more than reasonable for the quality of the service. I'm glad to have found Altered Ego and my family will be regulars here.

Amazing hair stylists, everyone is so friendly. They really know what they're doing and help you…read moreget the hair you want. Great service and easy

I found my forever salon after probably the better half of my adult life looking for a great salon…read moreand amazing stylist Adam ! He is the best and words can't even explain how amazing he is. He delivered a haircut/color that I know took years off my face. His cut was better than any picture I found on IG or Pinterest. Love this salon and Adam !

The Salon D'Shayn staff but specifically Lydia far exceeded my expectations…read more I have been growing out my gray, and had been left with brassy orange hair for almost a year. I had a consultation with Lydia and she said she could absolutely help. I honestly thought I would leave the salon just "not hating" my hair, instead I could not love it more! I cried when I got home and really looked at it. I am truly grateful to Lydia for making my hair beautiful! Thank you!!

I had a great experience with Vanessa and would highly recommend her! She specializes in…read morenatural/curly hair, and more of an edgy/alternative style (shags, mullets, etc). I loved that she uses Innersense and other organic brands for her products!