I went to Sara and she was absolutely amazing. She got the colors i wanted perfectly while also…read morekeeping my hair healthy!!!! Love her!!

I was lucky to get Chelsea for my first appointment at a new salon. I've been wanting a change but…read morehave been scared to cut my hair short. Today I decided to go for it and Chelsea was so wonderful, patient, and had great energy. She gave me a good trim before we went any shorter, and she did everything I asked for. Happy I found my stylist in a new state. See you in a few months

I had a 10am updo appointment scheduled for Friday, January 2nd for a wedding I was attending while…read morevisiting from out of town. I received an automated confirmation text two days prior, so I had no reason to believe there was an issue. When I arrived for my appointment, I found the salon permanently closed and the door locked. After some digging, I saw a Facebook post stating the business had closed, but relying solely on a Facebook post is not sufficient when the booking system is still active and sending confirmation texts. As an out-of-town client, there was no way for me to know my appointment was no longer valid. No call, no text, no cancellation notice. This was not a casual appointment -- it was for a wedding -- and the lack of communication forced me to scramble at the last minute. If a business is closing, booked clients should be proactively notified and all booking systems disabled. This situation could have been avoided with basic communication. Thankfully, I was able to find another salon last minute -- Primp and Blow Chandler -- who completely saved the day. Five stars to them for stepping in on short notice and doing an amazing job.

I recently had my hair done by Alisha and was unhappy with the results. When I returned to the…read moresalon to seek a solution, both Alisha and the owner were dismissive and made me feel unreasonable for requesting a fix. The owner was condescending, lecturing me on lighting differences rather than offering solutions or attempting to understand my concerns. Given the poor customer service, I am not surprised to see they are now closed.

Marla is the best! I've been looking for a new stylist and was so glad to have gotten my haircut…read morefrom her. Her recommendations were spot on and she was great to talk with. The appointment was easy to make online and she even called me a day before my appointment to get an idea of what I was looking for in my cut.

We've been in two times since our first visit. Both Holly and Jenny do great work with curly…read morehair--better than any curly cut I've ever had. I think the long wait of our first visit was a one time thing. And they do have drinks and snacks up front if there's a wait. The pricing is more than reasonable for the quality of the service. I'm glad to have found Altered Ego and my family will be regulars here.

Kiki is the only person I trust touching my hair other than myself, she has a true skill for what…read moreshe does. I have gotten drastic dye jobs and haircuts from her multiple times now and every time it's always better than my inspiration pics, and she always gives great advice if you are stuck on what to do next time you come in. She really works magic and at very fair prices!! She's fun to talk to and it doesn't feel painfully awkward sitting in her chair for hours. 100% recommend!!!

Paul, owner, was very helpful in suggesting a new blow dry and feather look for me. Originally…read morewanted curl look and tried this look. Recommend

Jessica is the best!!! I had years of bad highlights. Could never achieve my dream hair Color…read morewhich was super blonde [ I am naturally very dark brown). My hair was so bad it was turning gray green purple. Terrible!! But Jessica fixed it all in one visit. I am the blonde I always wanted to be and my hair is healthy!!! Thank you Jessica !! Kim W

Pro Tip: park in the building (on level 2 I believe but check when you make an appointment) and…read morethey can validate your parking. Wish I would've known that one, haha! Pro Tip 2: do not expect to get comfortable and relax because it's a small space with a lot going on so you're going to be asked to move-possibly a few times. So, I didn't have an appointment and I just called out of the blue as a new customer. I was lucky to get an appointment tonight and I was excited! When I arrived, the small space, with three chairs, were jammed packed. There was a woman sitting on the bench the entire time, a bench that could fit two people, but sat right in the middle. This person turned out to not even be a client but a friend. Like a roadie for a hairdresser? Kinda wacky given the lack of space, IMO. Meanwhile, clients had to sit in the hallway and the lobby while bleach and color sat on their heads. I too spent some time in the lobby. The place was REALLY busy, which could explain why there was hair all over the place. I hesitated to put my bag down because it was just kinda hairy everywhere and my bag picks up hair like a Roomba. I did find a spot but had to bring it with as I moved around so it didn't really matter that I had found it. The service was rushed but I don't mind moving around creation if it'll save me a hour or two in the chair. Most of the work was done by an awesome new assistant in the beginning. Jessica was very much involved though throughout the process. When Jessica brought me to the bowl to rinse, she sounded excited that the color looked better than when I walked in. And yes, it is better, but the root lines are still super visible given the really sharp starting point of the previously bleached strands. I paid her and tipped her but I'm slightly underwhelmed now that I'm in natural light. (The lighting in there is wayyyyyyyyyy different I think.) Unfortunately, I fly out of here tomorrow and won't have time to give her the opportunity to make it better for me. Then again, it isn't awful just kinda meh right now for a $70 (w/$10 Yelp coupon) treatment. Anyhoo, that's my piece and Jessica was really kind so and fast so I'd recommend her if you're looking for someone in the area!

Lisa, Lisa, Lisa!…read more Y'all, if you're looking for an amazing stylist, look no further. I'm someone who has done a lot to my hair over the years. I previously owned a modeling agency, and we were constantly changing hair styles and working with some of the best stylists in the world. After moving to the Sedona area, I had three disappointing experiences in a row--honestly, some of the worst hair I've ever had. I finally decided to make the trip to Scottsdale, where I knew I could find someone who truly cared about their craft. After doing some research, I chose this salon and booked with Lisa. In just one appointment, she completely understood what I wanted and delivered it flawlessly. With over 20 years of experience, she made what seemed impossible look effortless. She not only got me back to where I wanted to be--she exceeded my expectations. What I appreciated most was that she listened. Really listened. Then she combined that understanding with incredible skill and precision. On top of that, she's an absolute delight to spend time with. If you've been struggling to find a stylist you trust, I know how stressful that can be. Great hair makes such a difference, and we all deserve exceptional service and results. Run, don't walk, and book with Lisa. You'll be so glad you did! xoxo

My stylist, Lisa, always listens to what I want, never makes me feel rushed, and does magical…read morecolor! The salon is clean, warm and welcoming with very friendly staff. I truly love going there and always feel beautiful when I leave.

Candace did an amazing job with bringing my heavy weighed down hair to life! I love my layers and…read morehow bouncy my hair is now. My hair actually looks more fuller and I still have my length. Thanks for the good conversation!

I just moved to Tempe and was looking for a new place to get a haircut. I think I just found it!…read more Jude is a very customer centric owner. She managed a rescheduled appointment personally and gave me a wonderful haircut which several friends raved to me about. I came away feeling great about how I looked and confident about the style she had chosen for me.

Anne did an amazing job! She really knows how to work with fine hair and is so so kind. 10/10 will…read moredefinitely come again!

Thank you so much Rachel for another AMAZING and WONDERFUL experience! You're my girl! You always…read moredo my hair perfect and I leave feeling SO happy every time! Thank you for everything!

First time doing a head spa and it was an experience! They take a look at your scalp and clean it…read moreup GOOD!! I also added a facial which was really nice. You get a drink with the service as well! I have sensitive scalp so will only go once a year. But highly recommend!

Check-in was smooth, and the staff were genuinely friendly and welcoming. The treatment rooms were…read moreclean but quite small, basic, and lacking privacy. Unfortunately, the facial I received for $160 was extremely disappointing. The treatment was far too rough--especially concerning given the sensitive, thin skin in your face. Six hours later, my face is still bright red, and I'm at home trying to calm what feels like a second-degree sunburn. It was neither relaxing nor hydrating, and instead of feeling refreshed, my skin feels irritated and overworked. For the price, this experience fell far short. There are many other places that offer far better service and care.

Amazing service! Scotty is a genius. I had multicolored hair and hot plum roots. He took me to a…read morepretty auburn.

Scotty was such a find. He's a real diamond in the rough. He was so chill, so accommodating and…read moresuch a professional. He's a real artist that took my daughter's botched job and gave her exactly what she wanted. Pleasing my daughter is no easy task. Ask me, I know. But Scotty came through with flying colors. She can't wait to go back. She really loved him and her cut and style. Thank you Scotty for getting us in and being so patient with us.