Try and work with your customers on insurance issues. They were rude and couldn't care less to help…read moreme out even call my insurance to verify. They just texted me rudely that they weren't even going to try.

AAMS is the best! The date for my vein procedure was unexpectedly moved up so I had only a few days…read moreto find the required medical grade support hose in my size. There aren't many places where you can just walk in and buy the right kind. Nikki was really helpful with finding the best option for me (brand, size, and style) but it turned out they were out of my size. She immediately ordered a pair from the supplier and as promised, they arrived at my home in 2 days, well in time for my procedure. Really glad I found AAMS.

Owner and employees are very helpful. I personally met the owner of the business, such a nice…read moregentleman.

The doctor ordered the wrong wheelchair. They didn't answer the phone for several days. When I…read morefinally spoke with them, they couldn't comprehend what was actually needed. I called to cancel the order, and the person answering the phone said they didn't find any order. When I told her I had a confirmation email from them, she turned the call over to someone. I asked them to call the doctor immediately to tell him the order was cancelled and followed up with a message confirming the cancellation. They messaged back with something that didn't make sense.

We run a charity and we had a walking pilgrimage planned for months. I twisted my ankle 3 days…read morebefore the pilgrimage and was sure I was not going to go unless I find someone that had a wheelchair. No luck with that, we decided to call many different medical supply companies and Howard was the only responsive company that seemed genuinely interested to help us. We explained what we were doing and Camela was very thrilled when he heard about our charity and event. She was very nice and even suggested a scooter will be better if I want to move more freely on the pilgrimage. She was able to accommodate us in a very special way. I would recommend them to anyone looking for great service from people who care.

Scenario: your 74-yr-old small-town living, farm-dweller MI mother had her knee replaced 10 weeks…read moreago. She is doing well, still needs a cane but she cannot walk more than a couple of blocks. But, by god, nothing's going to stop her. "I am getting on Amtrak and coming to Chicago!" she tells you. My mother is nothing if not ballsy - or should I say "ovariesy?" I fret, "what are we going to DO with her? She can't keep up with us." This is where Howard Medical Company comes in. This place is the bomb! $15 per day gets you a 18" transport wheelchair (250 lb. weight capacity) - SO easy to fold up, has handles to carry it - fits into your Honda Civic tiny ass trunk. I talked to a woman named Bernie by phone - nice as hell - who says "we have plenty - no need to worry." They open at 8 am - I am there at 8:05 am - assisted by yet another wonderfully nice employee named Jim. He shows me how to fold it, adjust it, etc. This is too easy -pinch me, I am dreaming. I race home to our apt, Metropolis coffee in hand, and say, "Duretta Jean, get in the car - we are Chubby Girl walking at the lake!" Then to Target, then neighborhood strolling, then...oh the possibilities are now endless! A week I was once dreading has now become so much easier. Check them out!

The Compression Stockings have helped my son with his lymphedema and preventing cellulitis The…read morestaff at abdute mefical are knowledgeable and understanding and kind Highly recommended

I ordered and received Lymphedema garments and needed supplies from Absolute Medical. Although I…read morepaid out of pocket, it was well worth it. The products were worth the value.

Amazing experience! The manager let me know the specials that they were currently running and…read morehelped me with deciding on different options. She also let me know how they can stitch logos of your company on to your scrubs with virtually every carrier (except for FIGS).

Very nice store with a great selection. Went earlier this year and will be back! Just wish the…read morewebsite was up but it's fine either way.

I work with Kelly at Home Care Plus weekly to order medical equipment for our patients, and I have…read morehad nothing but good experiences with them. Kelly is super nice and a great communicator. She's always helpful and friendly; and her cheerful voice can really turn your day around. Someone give this woman a raise! Turnaround time is great! Every time I call to follow up and see if a patient received their equipment, 99% of the time the equipment was already delivered before I placed my follow up call. Home Care Plus has been my go-to DME company and I'd recommend them to anyone and everyone!!

My mom bought a rollator here and didn't have a chance to use it before she died. When I attempted…read moreto return it I was told that they don't buy back used items. I reiterated that my mom died before using. The clerk was rude and said I needed a receipt. She expressed zero empathy for my loss and shooed me out the door. If I'm in need of medical supplies I won't be back.

Since you are accusing me of providing false information to the public I can post the email…read morecommunication to back up the timeline provided in my review. This way the public will know whether I am posting a false review or not. You can't make this up. The only thing I wanted is to purchase a pair of stocking which I already obtained from an online seller. UPDATE: 04/11/2024 - I contacted the store to inquire about the compression stockings I needed. 04/16/2024 - they replied to ask if I have a prescription. 04/23/2024 - they replied with information how to send them a prescription for my garments. 04/24/2024 - I followed up to check if the received my prescription. 04/29/2024 - they confirmed that they received the prescription and asked me to fill out the patient forms. 04/29/2024 - I filled put all patient forms and sent them photos of the size, type and model of garments I need to wear. 05/10/2024 - no response from the store so I followed up to check if they got everything they needed. 05/15/2024 - I received a phone call regarding the garments and the company rep claimed that they received my information on 05/07. When I expressed my dissatisfaction from the slow service the company rep wished me good luck and hung up the phone on me. NO NEED OF FURTHER COMMENT! THE QUALITY OF THEIR SERVICE SPEAKS VOLUMES! *************************************************************** This store is like a ghost store and they don't deserve even one star. I have been trying to order medical compression stockings from them for my varicose veins. I initially contacted them in July 2023 to inquire if they sell those particular stockings that I need. They even didn't bother to reply. I contacted them again in April 2024. They were super slow to reply but someone sent me some forms to fill out. My doctor faxed a prescription for the stockings because they require prescription. I filled out all forms and sent them information about the size and type of stockings I wear on April 29, 2024. They ghosted out and stopped replying my emails. I already ordered my compression stocking from compressionsale.com. They arrived within five days. Just do yourself a favor and don't waste your time with Luna Medical.

My wife requires custom made compression stockings and toe caps due to foot and ankle surgery…read more These cost $550 for both items. The last two orders have come, after considerable wait -with zero communication- they just show up,with the wrong toe cap, one was far too short and the other had the wrong number of toes. After calling back twice to complain, I finally spoke to the customer service head. He informed me that it was the company that manufactures the items fault and he would call me back the next business day(Monday) with a full explanation. No call back, Monday, Tuesday, on Wednesday I emailed him about the status. He said that he hadn't been able to contact the supplier but it should be 7-10 days. How he knows this is a mystery, since he hadn't been in contact. Two things to consider, why can't they contact their supplier AND why am I dealing with a middle man, who has no quality control over what they are selling?

WOW! Same day delivery! Joseph was very professional,…read morepleasant & informative. He stayed while we performed a test lift to insure we did everything safely. Highly recommend!!

Same delivery for motorized scooter at our hotel. Super friendly and super flexible! Much longer…read moreopen hours than the other places. Delivered it to our hotel in 3 hours.

Super nice and knowledgeable staff. Rented a wheelchair for my Dad for 1 week. No hassle when…read morerenting for another week.

We went in looking for a solution to allow my husband to sleep after rotator cuff surgery. Terri…read morehelped us by first showing us wedges they had available. He had already tried that and it was worse than our couch recliner. She suggested that renting a powerlift chair might be helpful. It was on the pricier side, but the only other idea she had. Well, we thought about over lunch and just decided to just purchase a chair. Terri showed us the options and let us just try out the chairs on our own time. We never felt rushed. It was obviously more than we originally thought of doing, but we are sure we won't regret it in the future. The only thing that didn't make us happy, and why this isn't four stars, was the price tag. We picked the chair we liked best & thought the price was what was on the tag. There were options below the big price, like heat & massage, which were things that could be added to the base. Oh, but the material that the chair used was on that list (which we didn't realize because it was not a common name). It was not in the large number on the price tag and added $900 to the price. We didn't know this until we were checking out. We do not blame Terri for this, but the company that thought this was a good idea. The tag should have had the final price, before taxes & delivery not the base price if you could buy it off of the floor like we did.