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    Advance Auto Parts

    4.4 (7 reviews)
    Closed 9:00 am - 8:30 pm
    Updated a few days ago

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    Ask the Community - Advance Auto Parts

    Lou Sobh Kia

    Lou Sobh Kia

    2.8
    (84 reviews)

    Everything! Great Dealership ! I was a client for 10 years,…read morea very positive experience !

    want to share my experience because I would not want another family to go through what my family…read morehas experienced. I am a mother of four, and at the time of this purchase, this was my only form of transportation. I purchased a truck from this dealership after being provided a Carfax and being told everything was in order. About two weeks after the purchase, the truck began shaking badly. I immediately took it back to the dealership, and I was told it had been repaired. Unfortunately, the problem continued. I took the vehicle to the manufacturer, and I was told that the issue had not actually been properly repaired. I have continued trying to get this situation resolved for approximately a year, and I am still dealing with the same problems. What is especially frustrating is that I was not initially informed about a warranty. Months later, after contacting the dealership again, I was told that there had been a warranty--but by that time, I was told it had expired. I have repeatedly tried to get help from the dealership, including trying to find a way to get into another reliable vehicle for my family, but I feel that my concerns have not been taken seriously. I understand that purchasing a used vehicle comes with risks, but customers deserve honesty, transparency, and reasonable assistance when serious problems arise shortly after a purchase. I am sharing my experience so other families can do their research, ask questions, have the vehicle independently inspected, and make sure they fully understand any warranty before purchasing.

    AutoZone

    AutoZone

    4.2
    (10 reviews)

    Don't you just love when your check engine light comes on out of no where while you're driving on…read morethe road? Well, that happened to me recently and with my baby girl in the car. Normally, I wouldn't be so quick to take action, but with this new precious cargo in my backseat, I can't take any chances. I was almost home and remembered this AutoZone is right in the Publix shopping center I always go to so I thought, why don't I just go see if they have a code reader so I can at least get the code to help solve the problem. Or at least get to step one and help me know what the costs are going to be. When I walked in, no one was behind the counter but a gentleman quickly came over and asked how he could help. I told him my check engine light just came on and asked if he could plug in a code reader for me, and before I could even finish my question, he had already pulled it from the drawer below him and was ready to help. We walked out to my car in the parking lot, and he got everything all connected and quickly read off the code to me. He even wrote it on a post-it note for me to make sure I had it, which I then took a photo of in case I lost track of the post-it. I asked him what I owe, and he quickly told me I don't owe a thing, and to be safe. The sweetest guy and great experience!! I will certainly be back here for any future auto needs!

    Cecil was awesome. I called into the store after have not one, but two bad total pro remanufactured…read morealternators from a different autozone location. I told Cecil what was going on and he told me he had a duralast gold (new, not remanufactured) waiting for me at the store. He remembered my name when I came in 30 minutes later and swapped the alternators, the difference was about $230 in price for the new alternator, but he didn't charge me anything! I was shocked and really appreciated that he understood the situation. I went into the original location I got the two prior and they told me they'd charge me the difference for the next best (remanufactured) alternator plus a small discount (10% ) so I would've still been paying out of pocket for one. Needless to say, I know what location and who I will be getting my parts from. Cecil, thanks for helping me keep my wife and daughter safe.

    Walmart Auto Care Centers

    Walmart Auto Care Centers

    3.3
    (3 reviews)

    I went in last week to get my tail lights done. I was told they didn't have the one bulb but could…read moredo the others. I agreed to let them fix what they could that day. Last night I found out that they broke the internal part of my taillight that holds it into the car. They never told they broke it. Last night I realized the tail light wasn't even in all the way in and holding tight like it should, so I had a mechanic friend look at it and it wasn't even holding all the way into the car where they broke it. Now my friend is having to repair it. Don't recommend when they can't be honest enough to admit they messed up.

    For Walmart Auto Service in Cumming:…read more I had the most wonderful service experience with Walmart auto service in Cumming! I have a Toyota Camry, the engine hood was cover by a plastic film. Recently I removed the film and cleaned the glue with acetone. Unfortunately, the two headlight covers were inadvertently damaged by acetone. It was very tough to fix the covers; however, Walmart Auto Service helped me to finish the job with beautiful results. Their common technician, Quentin (10334) is absolutely amazing! He did a wonderful job! He polished the two headlight covers very carefully with a special polishing liquid. Right now, the covers are bright and shining, like brand new. This is the best service I have ever had. I am deeply touched! Thank Walmart so much and appreciate Quentin so much! covered

    Lou Sobh Honda

    Lou Sobh Honda

    3.5
    (136 reviews)

    Bought a car with them but they wouldn't give it to me the day of sale, saying they needed more…read moretime to clean it up. I wanted to take my car home and it had seemed clean enough when we test drove it an hour before but they insisted and gave me a loaner instead. When I came to pick up the car it smelled vaguely of gas but I didn't think too much of it. By that evening the gasoline smell was nauseating. They never admitted it but it seems they'd overfilled the gas tank. It took a week before the smell went away. On top of that, within about week or two one of the wipers was falling off and the battery for the one key fob they'd given me was in need of a change. Given all this I have no confidence in their mechanical team's attention to detail. Wish that were the end though. After a month and a half and several phone calls they still hadn't sent out my license plate and couldn't explain why not. Spoke with several finance people who promised to look into it and call back with an answer and they never did. Bottom line go elsewhere if you can. This place has serious problems at many levels. Even if they have a slightly better price you'll get a much better experience at other nearby dealerships. I've bought from milton-martin in gainesville and carland in alpharetta and had great experiences both times.

    Excellent service department! Ryan E. Was my Service Advisor. Handled a difficult recall service on…read moremy 06 CR V. It took multiple other people in the department, but it was handled quickly and professionally! Highly recommended them and the dealership! Kevin G.

    Advance Auto Parts - autopartssupplies - Updated August 2026

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