So, on 9/8/2022 I brought my 21 Silverado back for them to repair my air horn again. When I get…read morethere to pick it up, I see a nasty dent on my truck that goes down to metal. I inform the staff and they go around and around and finally they take responsibility for it. It's now November and still nothing, I don't recommend this shop at all if, you value your vehicles and you're looking for a shop with integrity.

Our weight distribution bar broke and we needed to order a new one fast before driving cross…read morecountry. Doug was super helpful with finding the right bars which were ready for pick-up the next day and he even offered to install and show us the best way to hook up the camper to the truck.

As a customer for over 10 years, I continue to be impressed by the high level of customer service…read moreand quality work. Thank you, Colton

I had high hopes for this auto shop. My visit started out great. But they disappointed me in the…read moreend. First, I want to acknowledge the good things about my experience. Although they didn't take appointments, I did not have to wait for my car to be looked at when I got to the shop. My car was assessed within 30-45 minutes. For the most part in the beginning my interaction with everyone was positive and the work that was done was completed satisfactorily. I interacted mainly with two service advisors. The first service advisor at the front desk took my information and I told him what I wanted done to my vehicle. I told him that I wanted the under carriage of my car to be assessed for any damages and to see if and how the undercover could be repaired/replaced. This advisor told me that once my car was on the lift, the mechanic would assess the vehicle for any damages to the undercarriage and would also generally look over the vehicle for any other issues at no charge. I also asked for them to call me as soon as my car was on the lift so that the mechanic could point out any damages he may come across and so I could ask the mechanic questions before anything was done to the vehicle. The advisor agreed to my request and I had a seat. Now this is where things went downhill. I was expecting the advisor to call me when my car was on the lift. However when an advisor came to notify me about the status of my vehicle, he told me that the mechanic had already lifted the vehicle, looked over the vehicle and repaired the undercover. The advisor that let me know the status of my car was not the advisor that did my initial intake. I told this second advisor that I was supposed to have been called when the car was on the lift so that I could be there to see what damages were identified prior to any repairs. This was to include the undercover. They did not even give me a quote for the repair prior to the repair and I had specific questions on certain areas on the undercarriage that I wanted to point out to the mechanic. The initial advisor was near the new advisor and did not say a word. The second advisor kept reiterating that there was no damage to the vehicle. When I got to where my car was, it was already on the ground, the second advisor told the mechanic to lift the vehicle to show me what was done. I could not see any thing underneath the cover. But I observed that there was no extensive damage to the undercover and the advisor pointed out that just a few of screws/bolts needed to be replaced. When I got back to the register I told the service advisor that I did not intend for them to do the repairs before I saw and agreed to that service. When I got to the register they gave me quotes for other recommended services and charged me for the reattaching the undercover. Rather than acknowledging the error he rudely asked if I wanted them to undo the work that was done. The initial intake advisor again was standing nearby and did not say anything. I went ahead and paid for the work. I also had to ask the mechanic for my keys. The mechanic eventually found them in passenger side of the car. My issue with the shop was its failure to follow through on my request as agreed upon and to provide good customer service until the end. This is just as important to me in ensuring trust and long term customer relationships as providing good workmanship. I will not be returning to this shop

2 for the he dudes working there they were super nice and helped install sum. The short stud girl…read morehas a huge attitude problem. I'm not sum Karen, I been working in customer service for a long time and I get people have bad days but she was just rude as hell for no reason. Definitely not going there again on the chance she's still there

I received great customer service from Jerry who helped me find the right car batteryread more

yea pretty nice crew they are very helpful and they will help you find what u need if they don't…read morehave it on the shelf get money bc they let you get to the car yard with 5$ very cheap very safe yard

Micheal was super helpful and super friendly looking up the part locally for me for my Kia 2008…read moreSedona EX today! Thank you! Wish all JY's were this friendly! :)

Scott is the only person I return to when it comes to vehicle repairs and maintenance! Mike is…read morefriendly and gets vehicles scheduled quickly. They have a nice waiting area for short repairs or they can schedule a ride for you. I recommend them to everyone.

my wife took her car here for a "tune up" and all they did was change the oil put a new filter and…read morea new tire and claimed I needed A new alignment which I had gotten recently Charged $500 didn't change the coils or spark plugs. Then the car kept shutting off the day after I went out of town so I told her take it back. The people charged $200 to reconnect the battery!!!! then they ran a diagnostic and claimed she needed $6k worth or work to fix the car. The diagnostic yielded false negatives because they ran the test when the battery wasn't secured! this place is a scam and also cost a friend of a friend $12k in motor damages. If you wanna keep your car avoid this place Or make sure you know cars and are peaking over their shoulder because this gross negligence is either deliberate or just plain bone-headery which is totally unacceptable given the fees they're charging.

There are two types of guys that I generally don't want to interact with the first are mechanics…read moreand the second or contractors. That is because I haven't had a great experience with either of them. After having a very terrible experience at JJ's Auto service which is right next door and please see my review for that. I had an excellent experience at Boswell's which is where I got everything fixed for a fraction of the price. Bill and Tom, the latter of whom is the owner we're super friendly and nice. Tom's wife answers the phone and is polite and courteous. I wanted the job done quickly and efficiently so that I could get my car back on the road otherwise I wouldn't be able to move forward with the rest of my work in business meetings they were very understanding of that and made sure that they did everything to accomplish it and exceeded my expectations I have absolutely nothing horrible to say about them because they're such wonderful folks and apparently they've been in business for a very long time and they know what they do and they're good at it. If you ever find yourself stuck in the area and need car repairs I would have no hesitation to recommend them to anyone

Boswell's Auto Service was efficient and informative. I needed a major repair and got my car back…read morewithin 3 days! I just moved to this area and so happy I found them.

Had my tires replaced, very nice and professional the lady working the counter was very…read moreprofessional and helpful. This why I come this establishment. Very much recommend

I came here for the first time in February, to check if one of my tires had a leak. They checked it…read more& told me there wasn't anything they could do for now. I appreciated the honesty & their explanation of slow leaks, so I decided I would come here for my oil change instead of going to the dealership. Supporting local businesses is important to me. They were very thorough & again explained everything to me about recommended services. They're not pushy about it & they even had checked my Carfax before making the recommendations, which I was impressed by. Finding a shop you can trust is invaluable & I hope they don't change that. Marvin was who helped me today, but the entire team this afternoon was great!