Fantastic place to go for any of your DIY needs. Recently had a battery that needed to be replaced, but the top of the battery was leaking and had bad corrosion in the terminal connectors. Service guys told me it was against policy to help bc if the connector snapped it'd be a liability thing. No problem - what surprised me, though, was they stopped by to check in on me regularly while in the parking lot, asked if they could supply any niche tools to help and even came in to help install the new battery once I disconnected the old one. This kind of help is hard to find; quality group of folk who know what they're doing but also not afraid to help you when you need it. Def will continue to return! Highly recommend. read more

The customer service here is absolutely amazing! I came here regarding a tail light being out--unsure of which light bulbs it is I needed to purchase, I asked the staff member at the counter. He was beyond helpful in assisting and answering my questions and even went outside with me to double check exactly which light it was that was out. Unfortunately, this was the second Advance Auto Parts I had to stop by that morning, which they too did not carry the light I needed either. The staff member was so helpful and informed me that I might actually have to go to a dealership to see if it's the entire back tail light I'd have to replace. (Which ended up being the case) Awesome experience and so glad to have willing and helpful staff member here that went out of their way to make sure I was being assisted as best as possible. read more

I have come to this location multiple times for parts for my car, and everyone is very helpful and outgoing every time. In particular, Ethan has been extremely helpful and very pleasant to work with! He has helped me many times that I've stopped by and always went out of his way to help carry items like my battery (old and new) to and from my car as I'm usually carrying my son. I highly recommend this location for any of your car part needs. read more

If the ratings had a 6 or higher, I'd give it. Alex and this store got my new battery installed without charge, in less than 5 minutes. Professional staff; clean and well-organized store, and friendly and knowledgeable. Even if it weren't convenient to me, I plan to always go to this branch rather than any other branch of AAP and definitely in preference to any of the other auto parts suppliers. read more

Headlight bulbs unexpectedly went out when on a road trip. This location was nearby and ended up being perfect. Alex was extremely helpful and efficient. Cannot recommend enough! read more

Excellent customer service. Great inventory! Conveniently located. Perfect for a local auto parts and service vendor.

Very helpful staff, especially Harry who installed my battery. Professional staff--highly recommend! A+

The service at this place is outstanding, the staff are helpful and knowledgeable, and I've had good value from purchases there. Today I'm going down to get a new battery, for $169 it probably would've cost me 250 elsewhere. And they're going to put it in! read more

Fairly new location in Gainesville, VA. Stopped in to shop for cleaning products for my new truck. Store is clean, brightly lit, well organized and well stocked. Employees were pleasant and helpful. read more

Advance Auto Parts - Auto Parts & Supplies Near Me - Gainesville, Virginia

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Ethan R provided me with the best customer service and helped me find everything I needed in very little time.

Terrible Manager at this location Alex was not helpful and was a lazy manager who did not want to help any customers. We asked if he could help us with a battery and asked about the free installation they advertise. We go to this place to be assisted correct ? As We don't have much knowledge like they apparently do. Over all I wouldn't recommend. If I could give zero stars I would! read more

I had purchased a battery from another Store. I didn't notice that the battery did not fit, so I went to get the car inspected it did not pass. I stopped by the advance auto in Gainesville...i have to say that it's rare that you see people going above and Beyond today for customer service. I wanted to give the store manager of this advance auto parts a shout out for his outstanding professional, know how and excellent customer service. I would suggest if you have a problem associated to your vehicle stop by and asked for this manager. He's extremely knowledgeable and will do everything in his power to make sure that you're taken care of. You are 5 star in my book!! read more

Advance Auto Parts - Green. Battery is before - Auto Parts & Supplies Near Me - Gainesville, Virginia

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Great store, had what we needed so in and out very quickly. Javier was fantastic. Thanks!

bad place I saw in my life tow time I had bad seller I never saw before they not holding when asking for something saying ok ok ok..... read more

Wow where do I start, from the lazy manager, to the lazy complaining guy who tested my battery saying the whole time he should quit and doesn't need the job or the guy who installed my battery, who had almost no tools to work with, I had to help by replacing the battery terminal, removing the battery, my god this place should close down or just become a self service center, they are terrible, lazy, complaining worst example of a business ever. I most defiantly will not be returning to this store and will shop at Advanced Auto only if its an emergency and no place else on earth is open. read more

I went in today looking for wipers for my car. Jacob M was super helpful and answered all my questions from price to quality. He didn't try to sell me the most expensive brand and even pointed out that one of the wipers was $4 off. Once I made the purchase he gladly installed each one for me at no additional cost. In and out in less than 10 minutes, great job Jacob M. read more

Ordered a car battery online for 20% off. I received an email within 20 minutes that it was ready for pickup. Went to the store and they first checked that it was an exact match for my old battery and then installed it immediately. My total time at the store was less than 10 minutes and I was gone with a new battery. When I got home 5 minutes later, I already had received an email for my core charge refund. For today's cars, $135 total out the door including tax and installation, together with no waiting, is a great deal for an 800 CCA battery! read more

Very helpful. Installed rear wiper blade for us. Fast service.

Even the NEW people here go the extra mile!! Ann was great-had my part ordered for tomorrow pickup in a matter of minutes-Great location!

I like Advanced Auto parts, but wouldn't go to this location again. From the moment I arrived, I wasn't greeted (had 3 employees walk by me and not say a peep), then I seen a female at the register who locked eyes with me, proceeded to turn around and walked into an aisle until another customer came and she helped them. I'll be using another location for now on as this one needs to learn about appropriate customer service! read more

Kind of pricey but works hard to help you. Different people all the time some good some not. Fast service parking could be better. Hard to get to. read more

I'm a fan of Advanced Auto parts, but have been a bit disappointed recently. As a member of their 'Speed Perks', I'm supposed to receive a $5 reward certificate every time I make a purchase over $30. Last month I needed a new battery for my car and spent $150 at this Advanced Auto Parts store for one. Two weeks later I returned to buy oil and an oil filter. I asked if I was going to get $5 off the price, and was told I needed to show them an email with the savings coupon. Now, I have bought stuff from them before and my name and phone number were in their system, but I never received an email after the purchase of the battery. After speaking with the manager, I was told they could not help me and I would need to produce an email. I explained that I never received one, but they didn't want to hear it. I put the oil and filter back and walked out. I then drove to Walmart and bought the same oil and filter (for $10 less than Advanced Auto parts was asking I might add). So keep your coupons, I ended up saving $5 more than I would have gotten even if you had honored your commitment. read more

Chris F. was super helpful. We walked in the door, were greeted by multiple employees, and then Chris offered to help up look up part numbers for off the shelf parts for 3 different vehicle projects. And he went back and got a sale flyer to point out we can save a few bucks on our choice of synthetic motor oil. I've never had a more pleasant auto parts purchasing experience. Thanks Chris... Thanks Advance. read more