A lady that manager just don't like to do warranty's at all I always have a hard time with her,…read moreshe need to start understand what is a warranty and customer I have to show a video to how sound my stater just because she tested and said good poor service with her

Haven't been in this location in a while and not sure what was happening, but didn't feel welcome…read more Arrived around 5:30 or 6 and said I may need a battery. No one offered to check just looked up a battery for my car. They did put it in but didn't seemed to thrilled about it. Then never got a receipt so called back and was told you don't need one even though I bought the three year warranty. Hmmm

Just purchased a 2026 Rogue from Town Center Nissan. Devon was our salesman, he is very nice and…read moremade buying a car very easy and stress free. Over the years we have purchased several SUV's from Town Center Nissan. Also have been pleased with their service department, no surprises! Employees are very friendly and professional.

The service was great. the only thing was when paying with…read morea credit card, a $17.00 charge was added to my bill. I'm a senior citizen and do not have a debit card. Please send my comments to cooperate. I'm not happy having to pay this service fee as I'm on a fixed income. the service department is great, friendly and helpful. sincerely, Nancy Edwards

I sinlmply flqbbergasted how i was treated -- after this interaction -- I will never shop at…read moreanother O'Reilly store again. He (jason) accused me of using stolen cards cuz i forgot my pin and have no cardin my wallet. I hobbled aroubs the store as I am currently honeless ans disavled. When I was done, i got confused becauae he said i have had so many fraud. I left the building as soon as he asked, and then startes to write this down in leave parking , here he cane out again and told me to leave which i did pronptly He judged me by ny appearance, ky orientation, and my disability. Totally unfair to say "i didnt have enough money" He accused me of theft and I never did such a thing. I am humiliated

Came here because my brake lights were out and the associate quickly helped me troubleshoot and…read morereplace my burnt out bulbs. He was knowledgeable and helpful.

Brought my car in on a Saturday for new brakes. They had to order parts so they kept it until…read moreMonday. Went to pick up my car around 3pm Monday afternoon and didn't look in the back seat until 5:50pm when I noticed the back seat ripped up with the seat cushion foam all over the seat (like an animal got inside). I immediately reached out to East Cobb Auto and they claim the rip didn't happen on their watch and I must have ripped up the seat in those two hours and brought it back for them to repair. Obviously it happened from Saturday to Monday while in their custody. They claim they do a four door inspection upon completion of work. Obviously that didn't happen either. East Cobb Auto would not cover the seat repair costs I incurred nor did they offer to cover any portion of the repair cost. We have been customers for over 30 years and this was handled very poorly and unprofessionally. Would not recommend leaving your car in their care.

I got a nail in my tire and brought it in for a plug. I was greeted outside and helped immediately…read more Service was fast, friendly, and effective. I was in and out in less than 20 minutes and the price for repair was very reasonable. Though I thankfully did not have to wait long, I loved the waiting room. They had a jean material couch that was really comfy and awesome decor including a dressed skeleton that must have been waiting much longer than I had. I hope not to need their services again, but if I ever have an issue with my car, this will be my first stop!

I started coming here a while back. I used to use Advance since that was the closest part store to…read moreme where I used to live. However, the Advance here gave me such poor experiences that I went here instead. This location is always well staffed, fast, helpful, and knowledgeable. Great job!

I bought a $250 A/C compressor for my 2015 Silverado here, had it professionally installed at…read moreKauffman tire only to find out it was defective. This also cost me $305 in labor. Shops all around town use this Orielly store for their parts, and when a part is defective Orielly sends a new part which Orielly covers plus added labor due to the defective part having to be removed and reinstalled. Not for its customers though. If you buy a part from them and have it professionally installed, the only way to get reimburse for it is to pay the labor AGAIN, just to have it removed, then return it and pay for labor AGAIN to get the new part installed just to hope this one is not defective as well. That would put me at $305 in labor 3x = $915 PLUS $250 for the compressor. I do not have the money to pay for 3x the extra labor so I am still without A/C and $550 down the drain because of their faulty parts and policies to help customers. This store is unfair to customers and only help out their friends in town that have shops. I have been a loyal customer to this store for years and can not believe how terribly I was treated over this matter that could have been easily resolved.

Once again we were impressed with their service. This time we needed a turn signal bulb replaced…read more Something anyone could do back in the day. But now, you have to remove the bumper? No Kidding. They gave us a price quote and we scheduled the appointment. SO, guess what, no bulb needed, existing bulb just loose! They only charged us for the labor. Now I want to ask you: How many mechanics would have not just gone ahead and charged for new bulb? I bet most. We TRUST these people, they have done many things for us with fair pricing and quality results. They are the only ones we allow to change our oil too. This is an honest decent company in an industry where that is RARE.

We've taken several work vehicles and personal vehicles to the shop. For oil changes and tires as…read morewell as check engine lights and suspension repairs. Always have been easy to deal with and friendly. Work has always been good and fair pricing. Would not hesitate to recommend them to anyone.

From the moment I walked in to the moment I left. I can't give this place enough kudos. Everyone…read morewas very welcoming and helpful. Quick and efficient. I ended up hanging a screw in my tire they patched me up and I was ready to head out. I couldn't recommend more.

We get all of our tires here, but trying to get air here. It's like trying to pull your teeth…read morepainful time wasting

Professional and friendly staff. I'll let you know upfront how much it's gonna cost you, no hidden…read morefees. Very nice waiting area.They communicate via text keeping you updated on what they are doing along with pictures and videos. I would highly recommend.

Very professional. Took care of inspecting two vehicles of mine in a timely and thorough manner…read more Courteous and great communication. Thank you to your Team!