I had a great experience here. Bernard the store manager was very helpful addressing the issue I…read morewas having with my battery.

They lost me as a customer tonight. While I was out around Town Center Mall, my truck's battery…read moredied. I was able to get it jump started, and called this Advance Auto Parts store en route to ensure that they had the correct battery in stock. The man on the phone said that they had batteries, but would have to look at my truck before they could commit to installing it, since it could take over 30 minutes (per the message in his system). Upon our arrival, the employee I spoke with looked up the batteries they had in stock and proceeded to tell me they could not install it due to the system reset it would cause (and there was no sense looking at it). I explained that I would not have drove all the way to this store (on a jump) if there was no chance of them doing the install at all per the system response. I explained what I was told on the phone, and I was told that they don't know who I spoke to. I asked for a manager and I was told that there was none on duty (which is inexcusable). Basically, I was lied to on the phone and no accountability was taken by the store. I've had several batteries in both of my vehicles installed here before, so I'm not sure why they're being instructed not to do so now. I'm not sure if the breakdown is between the management, the employees, or corporate, but whatever it is, I will never be returning to any Advance Auto Parts store after this incompetence.

When you come in the door you are greeted and they can help you with your car needs…read more Just ask for Will but if he is busy no worries because everyone there is very knowledgeable and can get you the parts you need and check your car out if you don't know what it may be.

I walked in and there were no customers inside. The worker behind the counter appeared to be…read morewatching a training video. I greeted him and asked how he was doing. Crickets! I asked again and he said, gruffly and hurriedly, I'm all right what can I do for you? I then said never mind, that's okay and I walked out.

I stopped in to get my battery tested. The tech said I needed a new one. Advance cost was $200. I'm…read moreon a limited income. He suggested some other store options that might b more affordable. He then offered to install it for me. After he installed it I was so grateful for his assistance. I offered him some compensation for his time and he wouldn't take it. Advance prices might b a bit higher but I always go there for their expertise and helpfulness.

Very disappointed waste of time. Very unprofessional stood in store no one was available. Waited…read morefor person to come around corner - after I witness someone walk out with product.

Absolutely terrible experience at Days Chevrolet. I made a service appointment, showed up on time,…read moreand was told they're "overbooked" because it's the weekend. So apparently appointments here mean absolutely nothing. Instead of honoring what they scheduled, they just shrugged it off and told me to come back on Monday or Tuesday like it's no big deal. No real apology, no attempt to make it right--just a complete waste of my time. Honestly, how are customers supposed to trust a place that can't even manage its own appointments? If they can't handle something as basic as scheduling, it really makes you wonder what else they cut corners on. I won't be coming back, and I definitely wouldn't recommend anyone else trust them with their vehicle.

took vehicle in for a recall & it cost us over $800. Three visits so far & our car still pops the…read morecode.

customer service 10/10 quality work 0/10…read moreThe very next day after service I woke up to this bs After checking tire pressure I found the tech didn't inflate my tires but to 18 psi.. max psi for my tires is 80....

My car needed new tires so when I found a good sale, I went to Mavis to have them installed. The…read moreprocess was quick and easy. I made an appt via phone, confirmed a rough estimate and went in to get them installed. They even helped me and printed out rebate forms for my tires. I would highly recommend this location.

I'm a fan of NAPA Auto Parts. I think I've always had a good experience when visiting one of their…read morestores. I'm able to find what I need and I'm in and out in a matter of minutes. This NAPA is located near the Big Chicken (same side of the road) in Marietta. There are a lot of other auto parts stores nearby like Advance Auto Parts, AutoZone, and O'Reilly. I stopped by this NAPA during my lunch break to pick up some replacement tail/brake light bulbs for my car. I purchased my last set from O'Reilly. O'Reilly and AutoZone carry Sylvania brand bulbs. NAPA carries Wagner brand. The bulbs burn and look the same. My car uses a mix of bulb brands and you can't tell a difference. The bulbs (2) cost $6.35 after tax (Wagner BP17881, equivalent to Sylvania 7225). I first tried to buy the Sylvanias at Advance, but they were out of stock. This NAPA store was open, airy, bright, clean, and neatly organized. I like the look of the NAPA stores better than Advance, AutoZone, and O'Reilly. It wasn't busy. There were several (4-5) employees and, at one point, I was the only customer. Customer service was good. The employee (#14) who checked me out signed me up for NAPA Rewards (www.naparewards.com) where you get $5 for every $100 you spend. You automatically get $5 off your next purchase after setting up your account. Your NAPA Rewards account is tied to your phone number. Also, AAA members get 10% off all purchases at NAPA.

Suppose I could give this company a zero I would. All three times I have dealt with them it's been…read morenot very good. Twice I was sold faulty parts, then the third time I tried to order online and pickup at the store. About ten minutes later I was notified my order had been cancelled due to suspected fraud!!! I called customer service only to be told I could try putting in the order again with another payment method. My payment was fine as it went through and I was showing my ID upon arrival anyway. The guy Mark there needs to learn some customer service skills too.

This was my second visit to Pep Boys and the service there is outstanding!…read more Very efficient and pleasant experience. Such a convenient location for me too. Thanks so much!

Went to the store located on Bells Ferry Road at 7am this morning Saturday 6/6/26. The guy showed…read moreup 10 minutes late, when I pulled up to his car while he was getting out he says I hope your not here first thing in the morning to harass me? I say no, with a smile I'm here to get a tire plugged. He said I don't have a guy here that can do that until 9 or 10 am. Asked if I could wait on it if I brought it back then, which he said would be no problem. So I told him I would be back. when I returned at 9 AM he asked me to bring it back later when they're not so busy. WHAT AN ASS!!!! Never do business with this no customer service place unless you would like to be treated like he's doing you a favor!

They inspected my alternator without charge prove is reasonable will have them replaceread more

Nice guys; honest, funny, knowledgeable, reasonable. I have taken my vehicles here since I moved to…read moreGeorgia in 1994!