I was lucky when pulling in to the O'Reilly Auto Parts on Highway 99 in Lynnwood this morning,…read moreWednesday 22 October 2025, as a public transit bus had stopped for rider(s) right before turn-ins to the parking lot, which made lane changing less obstructed. Parking was available and clearly marked. The interior of the store was spacious and orderly. Prices were clearly marked. Looking for motor oil, I found a variety of brands and options within the brands (type I was looking for: 0W-20). I ended up selecting one quart with my inspiration being the cap of the bottle matching the color of my car. Payment was straightforward and went without a hiccup. Workers were friendly and attentive.

I went in for a headlight bulb and wiper blades. Before I knew it, the wiper blade was put on by a…read morenice lady, and then another very nice employee changed the bulb for me. The bulb needed some re-wiring and he fixed it in 5 minutes without charging me anything extra. (As a senior lady, I am often taken advantage of by mechanics). Great service, nice folks!

I had my broken 2006 Ford Escape towed there. They spent two days assessing the vehicle and…read moredetermined it was unsafe to drive. Everyone was respectful and, even though my out come wasn't great, my experience at Evergreen was. I will take my next car there and recommend them to anyone looking for a trusted place for car repair.

The estimate was spot on. There was a delay in delivery of the part. They kept me updated.read more

These guys know their stuff! I have a 2000 Beetle that I love almost as much as the humans in my…read morelife, and I brought her in because she had some funky electrical stuff going on. Bill did a phone consult, and advised I bring her in. They were able to get my car in right away, and put her on the scope. We found out there were a couple of blown fuses that my regular mechanic couldn't find (VWs are picky little things that sometimes require a specialist). Everyone here is knowledgeable, friendly and amazing. I will definitely come back to Bow Wow and want all VW owners to know this is the place to go if you need anything VW - from stickers to merchandise; they have it all. My car thanks you, and so do I

If you have an air cooled engine look no further...Bow-Wow definitely has those missing parts for…read moreyour VW. The guys at the counter can answer any question you may have, they are VW encyclopedias...they also have a great mechanic if you need some serious work done, but be warned, it might take 2 weeks to get your car in as they are quite sought after.

they were always very polite but bit of a mixed bag here, went for diagnostics and they never once…read morecalled me to let me know anything's done so it spent over a week there with me calling multiple times to get things progressing and so that was annoying, but they were quite knowledgeable and gave me the information i needed, and it was actually quite cheap with the things i elected to do so i'd go here again but i'd keep in mind i'll have to call like at the beginning of the day each day to see what's up.

Brake replacement…read more Better customer service to start and to finish, get your vehicles serviced elsewhere. I had my breaks done here and spent quite a bit a lot of money. I called Greg's Japanese Auto to make an inquiry into the specific date that I had the service done and if I was still under warranty or guarantee of service on work done. My brakes are squealing very loudly. The level of push back and gaslighting I received from the person I spoke to was insane. It's super frustrating and annoying that they are not willing to provide customer service after spending $3000.00 plus with them. Since that is how they want to operate. I can guarantee, Greg's Japanese Auto will never have my business again, no matter what location. I went to the one on 19998 Highway 99.

Very disapointed in their vehicle diagnostic procedures. After attempting one fix, which proved…read moreunsuccessful, they wanted to rediagnose the vehicle and charge a lot more for the second repair.

$45 oil change in 2023. Called the day before and they let me drop off my car the very next day…read more Picked it up after work. Price is great, they work with short notice, polite service. They even cleaned off my battery connectors just because

I have been a loyal Jiffy Lube customer for over 15 years and have used at least five different…read moreJiffy Lube locations throughout Snohomish County. Between my personal vehicles and multiple businesses, I've brought well over two dozen vehicles through Jiffy Lube and have spent well over $20,000 over the years. This Monroe location just lost a long-time customer because of one employee: Andrew. I pulled into the bay expecting the same straightforward service I've received for years. Instead, Andrew looked at my truck for a few seconds and immediately quoted me $219 for an oil change. He never entered my VIN, never checked my service history, never verified the oil capacity, never asked me to open the driver's door, and never looked anything up. He simply threw out a number. That immediately felt wrong. I wondered if i new him as i felt he was treating me different and he didn't want me to be there. I backed out, parked, went to the official Jiffy Lube website, entered my VIN and license plate, and the website quoted me $94.99 for the same service. I drove back and showed Andrew the quote directly from Jiffy Lube's own website. His response? "The website is wrong." When I asked him to verify my vehicle in the computer or look up my history, he refused. When I asked if there was a manager available, he told me he was the highest-ranking employee there. When I asked why the website quoted $94.99 but he wanted $219, he claimed the website only included five quarts of oil. I then asked him a simple question: "How much would two additional quarts cost?" He said he didn't know. Think about that for a second. He claimed to know with absolute certainty that my bill should be $219, without looking in the system, yet he couldn't tell me the cost of two additional quarts of oil, then it dawned on me he has been here at least 3 years as this is the location that screwed up my aluminum plate underweight by taking it off with the power gun, they ruined one of the bolts and when I came back in I asked him to take it off manually, from now now , he remembered the color of my raptor and didn't want to deal with it. So he quotes so high that no person would continue. Instead of trying to resolve the issue or verify anything, he told me, "If you don't like it, go somewhere else." A few moments later he refused to service my vehicle and told me to leave, when i asked him to quote the job per Jiffy Lube policy but inputting my truck into the system, as it leavs record. He didn't want to leave any record. Well here were are. Play stupid games , win stupid prizes Andrew. There are about 10 more places like this , to make you popular in Monroe I've never been treated this way at any Jiffy Lube. If this is how Monroe treats customers who have spent tens of thousands of dollars with the company over the years, I can't imagine how they treat first-time customers or grandmas. Toyota corolla? Ok that will be a million dollars Mrs. Granny Jane. Whether this was incompetence, laziness, or simply terrible customer service, I don't know. What I do know is that I was quoted more than double the price shown on Jiffy Lube's own website, nobody would investigate the discrepancy, and I was ultimately refused service for asking reasonable questions. It is false advertisement when a site into which youi input your viechle with your vin, licence plate and they know and have all records in the system. if it would of been 1 or 2 more quartz i get it , charge me per quart, dont Price Gauge me. No wonder you site 90 % of the time empty with guys standing with sign that wave to bring traffic in. Why wait to be dead to get so desperate and when some people come in you Gauge them? I'll be filing a complaint with Jiffy Lube Corporate and taking my business elsewhere. Long-time customers deserve better than this.

I can change my own oil. And I know I'll get it done right. I stopped taking my car to the Monroe…read moreJiffy Lube. The inside is nice, but they don't do a good job. They have a rotating staff. They can't keep people. The competent ones left a long time ago. I'm not sure I'll get what I pay for, I'm not sure it won't leak out of the car. And it's expensive. I get that oil is expensive, I get that paying people is expensive. That's their fault. They voted for the high wages. I vote not to pay them.

I've been to this business twice. First for some info about changing a headlight and they were so…read morehonest and said - it's somethjng you can definitely handle yourself and here is how you do it. I appreciated that so much. Its probably been over a year since then. Yesterday, I limped into town on a flat tire. I needed to make it to Costco for warranty repair, and the tire couldn't hold air. I asked if they could help me fill it. A wonderful man named John popped the tire off, took it in the shop, proceeded to plug it and inflate it, and pop it back on. Wouldn't let me pay for his help. I drove away with happy tears, knowing my toddler and I would safely make it to lake Stevens. We wouldn't have made it without his help. Thank you, John. The impact you made on me, and my day, was bigger than you realize.

My designer sunglasses were missing from my center console upon pick up of my vehicle. They left…read morethe case though​, hoping I wouldn't notice​. Update...I found my sunglasses. I sincerely apologize for insinuating that this establishment was responsible for my missing item.

This is the best mechanic shop I have experienced, and highly recommend M&N to anyone in need of…read morecar repairs and service! Here is my story with M&N: I live in California and bought a classic car from Alaska that the previous owner transported to Everett last year. Before shipping it back to CA, I thought it would be good to get the major mechanical issues taken care of. However, my classic car is a rare 41 year old Lincoln Continental Mark VII Gianni Versace designer edition that is equipped with an even more rare BMW sourced turbo-diesel engine, so finding a suitable shop that could do it was no easy task. Fortunately, my searching lead me to M&N, an outstanding women owned and run business in Everett. Michelle was who I first spoke to and she was an absolute pleasure to work. They have a great electronic system that clearly details all the issues with the cars, with detailed price breakdowns, mechanic notes and photos, making it a breeze to understand what is needed and accept or decline each suggested repair. Sadly, Michelle had to resign because of personal family issues, then, Sarah took over, again providing excellent service and keeping me up to date via text and calls. Sarah continued the excellent service, providing regular updates on my car with it's very difficult to find parts. Robb was the mechanic that worked on my car and like Sarah and Michelle, he also provided excellent service, and got my car road worthy again. If you need service on your classic or newer vehicle, look no further than M&N. I serve on the Board of Directors for the official Lincoln and Continental Owners Club and am very experienced with mechanic shops, having been a classic car enthusiast and collector for most of my life. My experience at M&N was nothing short of outstanding! They do very high quality work for a fair price, even considering the great difficulty they went through finding parts for and working on my car. They offer a convenient shuttle to take you around locally and are ideally located in Everett. Most importantly, they operate with integrity, something that is often lacking in the automotive industry.

Great experience and thorough work up. Communication with Kayla and the team was smooth. Their…read morestoplights of issues help keep in mind what needs to be urgent fixed versus things that may need to be fixed in the near future which is appreciated. My car seemed to run quite smoothly after being brought here which can't be said for some dealership experiences I've had so I appreciate the shop taking me in last minute before a big road trip. Thank you!