I'm a girl, and I'll be the first to say that frankly I don't know much about cars…read more Fortunately for me, at Advance they seem to know a lot about cars. Whenever I need a part, or a little advice, or some Rain-X, or what have you... I stop by Advance. The guys inside are always very friendly and willing to help. They will even tell you what you have a check engine light on for, and clear your codes if you need it. Thanks, Advance. I'll continue to shop here for all my car stuff. :]

I can't tell you how happy I am with the fantastic customer service that I receive EVERY TIME at…read morethe Webster Advance Auto Parts! They are knowledgeable, super courteous and friendly. I recently had an issue regarding a refund that wasn't going through correctly. Britney spent the better part of 20 minutes with the proper department to get the problem resolved. I have had similar positive customer service experiences with every team-member that I've interacted with over the years. There are a lot of choices for auto parts stores. Do yourself a favor and try the Webster Advance Auto Parts location (508.671.0180). They will NOT disappoint! Matthew Dadah, LMT

The folk at O'Reilly have always helped when I needed just a bit more help. Perhaps I could only…read morecall ahead to have my car computer diagnostics read--I only needed to pop in the door for the staff member (Sarah?) to see me and come out. Or perhaps I called and needed to know the specific replacement part I needed before I arrived--there was another staff member, who had it handy for me to buy. This kind of help makes the difference, and always had made the difference. I'm not interested in one giant "self-checkout" experience at the store, I need help, and I need folk who care about the fact they work in an auto store. I got that help here, at O'Reilly, and I have every time I've visited. I believe they have curbside pickup, though I hope to spend more time in their store which was neat and tidy. Thank you for your help, you're right in town.

Love these people. Super helpful when my rear spring literally crumbled in the Walmart parking lot…read more Knowledgeable and caring. Was given great advice enabling me to get my eldly mother home safely.

Job well done! What more can you say, I got lucky, even I know some jobs just fester, you start…read morewith the original diagnostics and then you end up opening up a can of worms , when more than one thing is wrong, like squeaking noise under the hood, think it's a fan belt or a pulley ends up being a water pump and the pulley and the belt, some people don't realize this, they think that they are getting ripped off, they fix what is wrong, they let you know, they give an honest estimate , if you get lucky you get lucky it's just that simple, honest and professional, just what I wanted! And I thank you!

Awful service. They don't like working on older cars. I brought my car in for an alignment after…read moreall four struts were replaced. One of their service guys threw a fit about the age of the vehicle, and the fact that the steering rack was leaking. I was aware of the leak, but it wasn't worth the expense to have it repaired. Then he proceded to rudely mention everything he possibly could list off that was wrong with the car. He actually mentioned that there was a zip tie holding the ABS sensor wire out of the way. Seriously?!? Have these guys ever worked on an old car? When a little tab that holds a wire in place rusts away, I'm not going to replace frame members just to secure a wire! A zip tie works just fine! So, after enduring his litany of complaints, and rudeness, he deliberately misaligned my car. When I drove it in, it was tracking straight. After I got it back from them, I had to turn the wheel about a quarter turn left to get the car to track straight while driving. I brought it to another shop 2 days later who re-aligned it for me. They also gave me a printout of the adjustments they made and strongly suggested I return to Country auto with their paperwork to demand a refund! Needless to say, after they were done with the car it tracked straight again and I will NEVER go back to country auto!

Scott and Sons parking lot is like a old car showroom. He has a lot of cars in various conditions…read morethat I dream about. He also knows how to put your 'daily-driver' back together the right way so that you can do mundane things like go to work.

It's never nice going to an auto shop but taking my steed to this lot makes me feel all warm and…read morefuzzy inside. They know the job and they do it well. (I've only been there twice because they did great work but things like fire hydrants and trees keep hitting my car.)

I recently picked up my vehicle from Sturbridge Auto Collision and had a very disappointing…read moreexperience. After getting my car back, I found that my center console had been gone through and items were missing, including a full cup of change (mostly quarters) and a pair of sunglasses. This was not the condition of my vehicle when I dropped it off. When I tried to address the issue, I had to call multiple times and leave several messages before getting a response. It took repeated attempts to reach the owner. When I finally did, I was told there was no reason for anyone to access the center console and that their employees would not do such a thing. Rather than showing concern or willingness to look into what happened, the response felt dismissive and unsympathetic. I was also told the paperwork I signed protects them from any responsibility for missing items, while they denied any involvement and said they had photos showing the car, including the center console, untouched, even though they also stated there would be no reason for anyone to go into it. What was most frustrating was the lack of communication, lack of urgency in returning calls, and lack of empathy or effort to investigate the situation in a meaningful way. Unfortunately, my insurance required me to use an in-network repair facility, so I had little choice but to use this shop. Based on my experience, I would think twice before leaving your vehicle in their care. Fortunately, I had already removed most of my belongings.

I cannot say enough about the professionalism and attention to detail provided by the entire staff!…read moreI came in with a very unique automotive problem.They took care of it as soon as possible with amazing results. I would highly recommend bringing any automotive issues to this team!! Thanks again Dr. Eric!!

Been using Bill's small engine repairs for a few years. Bill, listens to what the problems are…read moreconcerning your equipment and is not afraid to ask you questions that you may not thought to be important about your equipment's performance regarding the repairs you may need or not need. His prices are reasonable. He also offers pickup and delivery, Sam C.

Cleared out the vermin nests and repaired the damage done in less than 24 hours! Very nice,…read moreinformative and had great suggestions for future maintenance and care for our newer machine. Knowledgeable, helpful and did more than we could have ask for to get our snowblower back to us.

The patience the Balicki Auto team showed me was unparalleled in these traumatizing times of COVID…read more Despite our car's manufacturer requiring the Balicki family to consult them time and time again to delay our repair, I was bone-deep confident that the Balicki Auto family were doing their best at every step. And they were. Our car was in an accident that we were lucky was merely the glancing blow of a Moose. The auto adjuster thought that the kind of repair would be a cinch to pull off--except for the fact he was in a rural town, Ware. One look at the car, and the Balicki Auto family I spoke to, Mike, told me that the damage to the pillar--the metal to the side of the windowshield--would be so bad he might need to send it out to someone in his network who would repair it as good as new. As good as new--can you believe that? When we received our car after weeks of patient updates in my idea of timely, he was right. His team had found damage to parts of the car and had restored them in a way that deeply moved us. We don't have public transport in many places in the USA, and that's doubly true for rural, so your vehicles are a family member and they get you where you go every day. Seeing our car returned to our lot--"Brand Spanking New" I could say after this accident--made me as tearful as a new parent. I'm certain that the Balicki Auto family deserves to be your first stop in auto consultation in Ware, Hardwick, Gilbertville, and the surrounding areas. I heard they had likely decades of work in this area, and the relationships and connections they've built are something that is part of their expertise. I felt I got the best local repair, which surprised me since they exceeded my expectations of what was possible. I don't think it's fair that such a quality local business can provide such expertise and lack the support they deserve. So here's my review to let you know local businesses are worth more than I could ever imagine. Thank you, Balicki Auto.

Love the great guys at Balicki's. They've helped our vehicles stay on the road many times with…read morequality used parts that they find and provide quickly and at a very reasonable cost. My father has worked with them for many years and has always had the highest compliments for them, and now I've gotten to know them, too. My jeep and I thank you!!!

STAY AWAY‼ Let me say this has been the worst buying experience of my life, when I went to purchase…read moremy vehicle John informed me that there was and I quote "nothing wrong very reliable family vehicle" that wasn't the case, check engine light came on a few days after having it, I also brought the vehicle to my mechanic who found rust all over the frame with holes drilled in the frame and spray paint to try and hide the rust and rot, John is very disrespectful dishonest and an overall bad guy who will try to get one over on you whenever he can! stay away from this place, you will get nothing but the run around and nothing but stress, DO NOT BUY FROM HIM YOU WILL REGRET IT !!!!‼

I bought an 2010 Ford fusion from John and he told me all it needed was an oil change. The price…read morewas right on the money and.the oil was clean as a whistle. I asked him what's with the oil and he said that was all it needed and he already had the oil changed. Super easy sale and we went on our way still smooth sailing. Who knew there were still honest USED CAR SALESMAN still alive? Lol. Thank GOD and thanks for John's Auto Sales.