We had a wonderful experience with our sales representative, Moussa. He was very friendly and…read morehelpful. he came with us on the test drive and explained things very carefully. However, the experience with the manager was highly disappointing. The manager was sarcastic throughout the conversation, which made the overall experience less pleasant. The only reason we purchased the vehicle is because of Moussa. The 3 star rating that we have provided is for the pleasant experience with him.

I don't understand all the negative reviews for Toyota Universe…read more As someone who HATES shopping for an automobile, my experience here was somewhat pleasantly surprising. I called early in the morning and asked if they had what I needed, they did so I went 15 minutes later and met with Sam the salesman. I was interested in getting a 4Runner and he showed me all the new vehicles he had. I picked the one I wanted and Sam got the paperwork going. I was in and out within 2 hours with a brand new 4Runner. Sam made the whole thing so easy (and the finance guy too). Truly great service. 3 months later my daughter needed a car (just got her license) so I went back to Toyota Universe. Sam was off that day so I dealt with Roberto. We were interested in a used Corolla. He got us the car for what I was willing to spend. Unbelievable. No haggling, no bait and switch. Again, in and out in under 2 hours. So far, with the experiences I had here and the people I dealt with, without question I will be returning here for future car purchases. I would recommend Toyota Universe to friends and family.

Highly recommend this business. Pat and Jose went above and beyond to help me with my 2011 BMW…read more They were extremely knowledgeable about the car and they charged me a price that was reasonable for the services rendered. Thank you both so much! Sandy G

The started failed in my 10 year old Camry. I had my car towed to LFA that night and they had the…read moreissue diagnosed and repaired by the end of the following day. The owner, I am assuming Pat, kept in touch with me throughout the day.

Nelson Mandela Saez and John Sweeney deserve a special shout-out!!…read moreThey both worked hard to get me an excellent interest rate and were never pushy but left me very convinced and confident!! I now am a happy new car owner bc they went above and beyond for me!! Nelson- I know you are new to this particular sales team but with your honesty and positive attitude you are going to make a commendable and successful career for yourself!! Thank you!! Alyssa

Buyer Beware!- This…read moredealership is dishonest, mispresents car history and has selective amnesia when it comes to conversations. I regret ever putting my two feet on this property. My experience has been marked by broken promises, poor customer service, and a complete lack of communication. My vehicle requires repairs, and the dealership is trying not to honor the repair policy. Instead of resolving the issue professionally, I have been given conflicting information and had to repeatedly follow up for answers. Calls are not returned in a timely manner or at all, updates are inconsistent, and I feel ignored as a customer. What should have been a straightforward repair process has become unnecessarily stressful because no one seems willing to communicate clearly or take responsibility. A dealership should stand behind its policies and treat customers with respect. Unfortunately, this dealership has done neither. I would not recommend this dealership purchasing from this dealership.

place is all new well kept. ZERO cost Great FAST vacumn, dust blowers ( hard reach places) great…read moremicrofiber towrls supplied and spray ( window interiors ). Music playing. Cant beat price . UNLIMITED FOR MONTH IS COST 1 single carwash local.!!! BTW THEY HAVE RUBBER MAT AND CARPET MAT AUTOMATIC CLEANERS YOU CAN USE, WHICH ARE AWESOME. great place !

Excellent experience at Spark Car Wash. From the moment you arrive, the process is smooth,…read moreorganized, and efficient. The staff is friendly and clearly focused on providing great service. What really stands out is how well the operation runs. The entrance is easy to navigate, and the team helps guide vehicles through the process quickly without making you feel rushed. The equipment looks modern and well maintained, which gives confidence that your vehicle is in good hands. My car came out extremely clean--both the exterior wash and the finishing touches were impressive. You can tell they pay attention to details, which makes a big difference compared to many other car washes. Overall, Spark Car Wash offers a fast, professional, and high-quality service. Definitely a place I'll continue coming back to and would recommend to anyone looking to keep their car looking great.

Great customer service for all your special parts they will accommodate 5 star service thank you…read morefor your help action limousine inc 732-754-4660 www.actionlimos.com garwood nj

Great customer service, and the staff is extremely knowledgeable and friendly. will go back for…read morefuture projects;

This place has gone way down hill with the people who take orders. They don't know anything about…read moreparts & are always sending the wrong ones delaying jobs. It has gotten so bad we will be looking for a new place to buy. My 3 year old son could do a better job.

Poor service. Spills gas in car and says nothing happened. I got out to clean it myself. I had…read morewashed my car earlier in the day.

A well stocked convenience store with a clean interior as well as clean bathrooms. The gas service…read morewas perfectly reasonable and the price was quite fair.

These guys are Amazing. I was told by the my dealership I need a new transmission but these guys…read moredrove my car and right away told me my transmission fine. All I need is 4 new tires. My car was acting funny because I had two worn out tires. I got new tires and the issue was fixed. I can't thank them enough for their honesty.. any one else would have try to make money off me. Thank you! I will use and tell all my friends about them.!!!

I've been taking my car here for a couple of years now. I've always found the shop to be honest…read moreand to do good work. Mike always explains the issue to me and lets me know whether a repair is really necessary or cost effective. Last time I was in he said "it's not worth it, I'd have to charge you xx dollars and it's just not worth it." I really appreciate that.