Making the appointment with Shelby from Advanced Chimney was swift and very detailed. So, I already knew exactly what to expect when her husband Eric showed up. Eric was friendly and utmost professional. They deserve their stars! read more

Eric came out and cleaned my chimney. He was on time showed my house respect and was vary professional and knowledgeable. We will refer advanced chimney and dryer vent cleaning. read more

Great company. Shelby in the office was very nice and responsive. Eric was awesome! He was honest and knowledgeable left everything clean! He even found a piece of Santa's suite in the chimney. My daughter is still talking about it. read more

Steve from Advanced Chimney and Dryer Vent Cleaning was at our house today. He inspected our dryer vent and our chimney & fireplace and was very professional and personable. The scheduling process, which was handled by Shelby, was also professional and easy. If you need a dryer vent, chimney, and fireplace inspected and/or cleaned, I highly recommend Advanced! read more

Advanced chimney is a very professional company. They often answer their phone and when they can't they call back very quickly. The Chimney Sweeper was on time, clean and professional. More importantly he took great care of my fireplace and taught me a lot about it as this is my first fireplace. I was so pleased with their service I referred him to a friend and he was able to assess her fireplace as well. I will definitely use them in the future and refer them to anyone who needs their fireplace looked at. read more

Advanced Chimney Cleaning is differently 5 star service. I had not had my chimney cleaned in years and at first made appointment with another service but wasn't comfortable with person I had booked appt. With , because without seeing my chimney he was telling me it may have to be replaced because it was 24 years old and it may not be wood burning and he would bring options to look at. That made me Leary of the company so I called a couple other companies. When I called advanced chimney cleaning I spoke to Shelby and she took a lot of time to discuss my concerns and when I told her about my concerns of having to replace it she told me if I wanted I could text her picture of my fireplace and her husband (Eric who owns Advanced)could look at it. We ended the call,I text her a picture and had answer within minutes. Her husband recognized it as a wood burning fireplace. I booked a appt. (They were busy but I knew I wanted to go with them so waited the 2 weeks) Eric came , was very good and explained ways to prevent things we were concerned about with fire place. They are differently a 5 star company and Shelby can put your mind to ease with any concerns. read more

Very professional, a fair price, on time and honest Our dryer vent had never been cleaned in 18 years so they definitely earned their fee. I will schedule them on a regular basis and have them clean our chimney next time read more

Prompt, courteous, professional service! So happy we found this company. We just bought our home in Fallbrook and wanted our fireplace ready before moving furniture in. We could have waited because there was absolutely no mess whatsoever! Now we are confident we have a safe clean fireplace. Lots of good tips too! We will have him back again to make some minor repairs we were already aware of outside. We highly recommend this company. read more

We had a major problem which materialized during the recent hard rain in our area. Water everywhere,on the hearth and carpets surrounding my fireplace. I was not sure if the water was coming from the fireplace or the chimney flashing. Knowing the roofers in the areas were extremely busy and since this appeared to be related to the chimney, I called Advanced Chimney Cleaning and spoke with a great ambassador for the company Shelby. Steve and another gentleman (sorry I don't remember his name) responded to my home in a timely matter and diagnosed the problem as defective chase covers. Steve and Eric replaced my chase covers and completed the requested updates my fireplace set as promised. Their work was respectful of our home, professional, honest and timely. I recommend Advanced Chimney, If you have a problem with your chimney or just need your fireplace sets updated. Thanks, read more

Advanced Chimney Cleaning just finished putting in 2 electric fireplaces in our Assisted Living Community. We had gas fireplaces and they needed to be replaced. Eric suggested the electric and they look great! Eric was on-time, extremely professional, communicated with us along the way. Shelby runs the office and was a pleasure to work with. They are very knowledgeable and safety conscious. Price was as expected. read more

I had my chimney cleaned and repaired by ACC and what a a great experience from start to finish. Shelby is so pleasant and upbeat on the phone and Eric is the same in person, even while he's working with a mess. Much thanks to both of them throughout the project. A special thanks to Steve for his invaluable assistance. read more

I have to wholeheartedly agree with all the previous outstanding yelp reviews for Advanced Chimney. Eric inspected and cleaned my 32 year old chimney and recommended much needed repairs to bring it up to code. He provided visual camera inspection results and spelled out in detail what needed to be done. Shelby was very efficient in scheduling and communicating with me. Eric and his father came on time, worked tirelessly, and completed the repairs in an excellent manner. They left the house spotless and the technical work they did sealing the chimney, installing a new crown, flue, rain hood, and spark screen was first rate. I do not hesitate to recommend Advanced Chimney Cleaning, and would use them again in a heartbeat. Thanks for the great work folks. Joe read more

Steve came out to service my gas fireplace in a home I had just purchased. He was here before his scheduled time and started work immediately. He made recommendations and suggestions and did a great job, I loved the way everything worked and looked when he was finished. I will have them out next fall to do some more work. read more

Highly recommend this company!! From the initial call to Shelby who throughly explained the cleaning process to the appointment with Eric I am so impressed!! Eric and Shelby really know what they are talking about! I will call them again when my chimney needs to be cleaned!! They also install gas fireplaces but I love the smell of burning wood! Thank you to you both!! read more

We had our chimney and dryer vents cleaned. Eric was very professional, showed up on time and had excellent communication. Both Eric and Shelby were very helpful. I wanted new logs for my fireplace and they were exceptionally helpful and able to answer all of my questions. I would highly recommend using Advanced Chimney Cleaning!! read more

The guys at Advanced were great! Great customer service, quality and FAST work at a great price! Contact Eric for any of your chimney needs! Thanks guys!! read more

I found Advanced Chimney Cleaning through Yelp and as pretty much every review reads, had an amazing experience!! Shelby was always friendly, professional and prompt in responding to e-mails/telephone calls. Given that this is their busy season and also the holidays, I was very pleased to be able to get an appointment within a week from my initial inquiry. My appointment was scheduled for 3:30p today, but Shelby called me around noon and asked if it would be OK if Eric arrived a few hours early. I had already indicated in an earlier e-mail that if he was running early/late that would be fine since I work from home, so it worked out perfectly for me. Eric inspected my gas fireplace and informed me that it was actually very well built and could be easily converted to a to be wood burning fireplace. He took the time to explain the benefits of each gas/wood burning as well as the differences in maintaining each type of fireplace. I elected to keep the gas in place at this time so Eric proceeded with a chimney cleaning and flue repair to keep the chimney/fireplace in compliance with current building safety requirements. In his chimney inspection he noted necessary repairs that should happen in the spring that could ultimately save me thousands of dollars over the next several years. Needless to say, the repairs will be made by Eric and his team at Advanced Chimney Cleaning and I can't stress how highly I recommend this business!!! A+++++++++ read more

Best service ever! Shelby was wonderful. She was very accommodating about time & date. When Eric came to fix my fireplace, he got right to work & fixed it right away! Would recommend this company to everyone!!! read more

Bought our home almost 2 years ago never had the chimney done until now. They were very friendly and professional and knew alot about fireplaces and educated me on what they were doing. They gave me tips too. I wouldn't recommend anyone else. Thank you! Now I will enjoy my fireplace this winter!! read more

I was concerned that my dryer was taking forever to dry, so I called the number I found on old refrigerator magnet. Eric came out and did a very professional job, answering my questions and cleaning up before he left. I feel like I have a new dryer. read more

Glad I found out about this business. Had been putting off having our dryer vent checked out, but was so glad we contacted Advanced Chimney to do the job. Everything was a good experience from the scheduling, the appt. reminder call, and the actual service work. Our vent was quite dirty and could have caused damage to our dryer or even a lint fire. Now we can feel confident that we can use our dryer safely. Do not hesitate to call this company for your chimney or dryer vent cleaning, you'll be glad you did! read more

This review is late; however, I still wanted to get it out here. Advanced Chimney Cleaning is worth hiring! Eric came out (this past January) and cleaned my chimney and fireplace. He made sure my floor was protected. Since I had taken the ceramic logs etc. out already because we had done some home renovations, after he cleaned everything, he put the logs back in. He also took the time to attach the small gas line to the grill so it doesn't show. He then put the new sand etc. that I had purchased back inside so it looks very nice. He took the time to show us how to light it properly. I asked Eric if he would check the outside of my chimney for safety concerns. Eric explained and documented on my paperwork that the Eucalyptus trees outside my house were hanging too close to my chimney; they were not within fire code. This really helped me because my HOA had been blowing me off on cutting them back (they were on the community's property and crossed over to mine.) Thank you Eric and Advance Chimney Cleaning for doing such a great job! I will definitely use you again! read more

Fantastic service from start to finish. Super friendly and very knowledgeable. I had 3 chimneys to check. Found one to be cleaned, one that needs to be replaced and one that is in great shape. I feel so much safer in my house now. Thank you so much! Will definitely recommend and use again. read more

Very fast turnaround time, and extremely professional. I called yesterday for an estimate and they said they could have the work done before they go on vacation today. Eric showed up, thoroughly cleaned my fireplace and chimney, and even helped me verify the gas line is still safe and operable (my wife and I have only burned wood since we moved in, no gas). The service was very fast and very clean. With my home sale pending, this was a huge relief and one more check in the box to close escrow. I have no basis for comparison with other companies, as this is the first time I've had a professional service my fireplace and chimney, but I can't see why I would ever try anybody else. read more