So professional, efficient and on Time! We would recommend them for these reasons and for the quality work and service they do. read more

Michael Rico is our technician, he is a very polite, knowledgeable and young man. He serviced our AC to get it ready for summer. We needed new filters and he came back the following day to deliver them. We hope we can keep him for every inspection. read more

Tony Aguilar in On Time Home Services is great. On time, professional and nice I do love this company, will recommend to my friends.

Tony was out today for our 6 month check on the heating unit we purchased in April. He was timely, friendly and efficient and a great communicator. He changed out our filter and reported all was well and answered my questions. Tony was an excellent service technician and we appreciate the office/technician communication. read more

Riverside and Orange County look no further for your furnace, AC unit, water heater, and "maintenance needs!" Mike, the owner has an elite staff that is on top of their Business Model bottom line! Melissa and Jesus our technician texted my appointment reminder's, eta's, and in my case sent an e-mailed estimate for a much needed motor/filter issue. Jesus was prompt like the technicians before him, seasoned, and took the time to "remote assist" by texting while I was at work to include Melissa confirming the next appointment for service. Needless to say they both brought their A-Game that others in the industry should emulate. They explained what options there were like they were the customer, not like we were a herd of cattle just trying to make the sale and move on. On Time Home Services is local and they unequivocally put the "C" in Community and they're Military friendly. It's been "15" years since we had our furnace and AC unit replaced by Mike's A-TEAM to include our water heater 6 months ago. Stay away from the box stores, save your money, and get the quality service you'll only receive by On Time... Thank you for ALL you do! Please recognize your elite staff, they deserve all the kudos they can get at your next company function. read more

I'm calling out the employee of On Time Home Services, who endangered multiple people this morning with his/her erratic driving on Rancho California Rd. at Monte de Oro Rd. at 5:53 AM 4/28/25. Apparently they were unhappy with the progress they were making behind an EDCO semi truck, so they illegally passed 6 vehicles including the EDCO semi truck at a high rate of speed, in a dedicated "right turn only" lane, blowing through the 4-way stop sign intersection. Thank you for having a bright orange work vehicle with clearly marked business information, so I know who to NEVER contact for services. If your staff display this much lacks of concern to fellow drivers on the road, I can't imagine they would show any level of professionalism in my home. read more

As always an outstanding service call from OnTime. Robby handled our issue quickly and professionally and answered our questions in easy to understand language. Thanks! read more

This is the third time we've used On Time AC Repair, and once again, they did not disappoint! Robby came out this time, and he was absolutely fantastic. Incredibly friendly, professional, and clearly very experienced--he took the time to explain what was going on and had everything up and running smoothly in no time. Robby really went above and beyond. Highly recommend! read more

On Time Home Services installed our HVAC System, and we are very happy with the service and installation. Their pricing was competitive, and they were able to install complete system fast. We definitely recommend Ontime Home Service! Also, we purchased the protection plan and this keeps our system running smoothly. The technician that came out named Ricardo went above and beyond. He was very thorough, and made sure everything was running smoothly before he left. read more

David, our salesman from On Time Home Services arrived on-time as promised with a cheerful attitude and pleasant demeanor. He was professional and respectful. He proceeded to inspect our current A/C unit and inside forced air heating unit. He was easy to communicate with and answered all of our questions about our needs and concerns regarding performance, longevity and warrantees. He was knowledgeable and easy to understand. After very little deliberation, we made our choice on the Bosch A/C and accompanying heater system. We were very pleased with the experience and were excited to know our install was only a few days away. Thank you On-Time Home Services for a great overall experience. The technicians, Austin and Christian arrived on-time and were very nice and knowledgeable, answered all my questions and concerns and got right to work. They worked well together, communicating about the installation and were very efficient as they went about their work. Within 6 hours of their arrival they were done, everything was working terrifically and we were so happy with the new systems. Our A/C unit hums and our heating system is a bit quieter than before, which we love. I am so grateful for the good work of On Time Home Services and highly recommend them. read more

Ricardo M was amazing, professional and thorough. I had actually gotten a quote from another company and they were the better deal hands down. GO WITH THESE GUYS!!! Seriously.... read more

We hired this group to install 2 new ac units for our 2 story home. The owner came out and showed us all the options and did a great job of walking us through the right decision with no pressure. His crew came out a few days later and had the entire thing done in 2 days. They were clean, quiet, and quick. They even made balloon animals for my two youngest boys. The only issue with the dry wall contractor that took 2 days to dry wall a 2x2 foot wall. The place was left a mess with drywall, dust, and texture on the walls, floors, stairs, and bed room doors. It was also mentioned how he wasn't very happy with his work, or the work of the ac company, which as you can imagine for someone who just spend $30k, wasn't reassuring to hear. Also with 2 kids at home I don't appreciate the cursing while doing the job. Net-net the group did a good job and I'll hire them again but would want to vet out any sub contractors they have doing work. read more

Ricky is very knowledgeable and great tech guy every time we had the pleasure of having him as our service tech. Can't say enough good things about him. read more

I contacted On Time Home Services about the problem I was having with my AC and I was scheduled an appointment the very next day. The two men were very respectful and listened to my concerns and they understood the way I explain what I saw happening at the time. Nice clean work was done and most of all their honesty. I will never have to call anyone else. Thank you On Time Home Services read more

We had our AC unit inspected and ducts cleaned. Both of the technicians were very friendly and respectful of the property. Showed up on time. Kenneth was great, unfortunately I don't remember the name of the second tech. A bit weird approach of technicians not being able to give any quotes until you talk to the owner, but I guess as long as the job gets done..... Would use them again. read more

There is never "the right time" when getting a new ac unit. But it was our time, and we were extremely happy with our dealings with On Time Home Service. From start to finish, they were very professional and great to work with. Everyone from Cindy on the phone, Michael in working with my wife, to every single one of the guys that were sent into our home, the duct work guys, the drywaller, the ac and setup guys, all of them over the 3 days they did work here; they all worked hard, acted professional, gave their best (in extreme heat as well) and as of now we have zero issues. The equipment seems to be top notch and working very well. What an amazing upgrade from the original ac unit. Thank you On Time! read more

Highly recommend! Our AC upstairs wasn't working and they were able to send a tech out within 2 days. The tech, Robby then the owner, Mike both sat down with my husband and I and gave us options for repair vs replacement. We ended up replacing and they had their crew out the next day to install! Their customer service was great over the phone too. read more

Great service from Todd, the technician as well as from Mike, the owner . I will have On Time Services add insulation to my attic. Very professional and thorough. I have been using the company for about 3 years. They service my home in the Spring and Fall and I don't have to call. They call me to set it up. read more

We have used them for years. Reliable. We have a Maintenance Agreement with On-Time that works to keep our unit running smoothly. We love Bernie, he is excellent! read more

There should be a way of giving more than 5 stars because the tech and the ladies in the office deserve more than 5 stars. Mikie was polite, professional, and has excellent communication and people skills. He did a phenomenal job and replaced the duct tape repair job ‍ the landlord did years ago with a clamp that will hold the dryer vent duct in place for a long time. He knows his job and he does it very well. Without any hesitation or reservation, I highly recommend Mikie and this company. This was my first time contacting this company and I was quite impressed with the ladies I spoke with on the phone. They were so helpful, kind, and informative and very knowledgeable regarding their services and products. I will definitely be using these people again and really hope whoever reads this uses them as well. Thanks for a great job!! read more

I messaged On Time with a brief summary of what I was experiencing with my A/C. They called me to schedule a next day appointment. Eric arrived exactly at 8:30a as promised. He was friendly and detailed. My A/C is back online and I'm happy. No hard pressure to upsell. read more

I've been either On Time now for about five years. I always feel confidence in my equipment after their services. We see then in the fall to check our heater and before summer to check our air conditioner. Given our hot summers a reliable AC company is mandatory. That's On Time for us. read more

Got to work with On Time in 2019 for my mom's AC unit. I left them a review for their great service and they left such a great impression that when I needed help with the AC units at my house, they were the first company that came to mind. Turns out that we needed to replace AND move both AC units. My biggest concern was the price but, after reviewing a couple local businesses, we decided to go with On Time for our replacements. Not only because they gave us a great price on their products, installations, and labor. They continue to wow us with their exceptional attitudes. I appreciate the transparency and thoroughness they provided throughout the entire process. The entire team, including the owner, came out to ensure everything was done correctly. it took just a few days to complete the project and now we have great cold air flow throughout the house. no one is happier then my wife and that makes me a very happy husband. I appreciate the great work On Time did for our home. The installation looks amazing. What you do is not easy and you all did a fantastic job! read more

If you get a quote for a costly repair, absolutely get a second opinion. these folks are either incompetent or dishonest, can't say which one. and the owner "Mike" don't waist your time. he'll just talk over you and try to intimidate you. Absolutely terrible customer skills and no asset to the community. Do your home work, or get a second opinion. read more

I called OnTime Home Services and explained that our AC stop blowing cool air. Christine responded promptly. Todd Byers is excellent and clearly explained the problem to be the capacitor on the condenser units. He even recommended some upgrades to minimize voltage spikes. I felt extremely confident in the service provided by Todd Byers. Check this out: he even systematically measured the temperature at the vents in the rooms to document that cold air was indeed flowing. I bought a case of filters because we have a cat and plan to change the filters more frequently. Thank you Todd for your professionalism!! read more

Made the appointment. Asked if the service rep could make it earlier and he was able to. Our heater wasn't working. The rep was able to diagnosis the problem quickly and fix it before the scheduled appoint time. Perfect! Any more problems- we will call On Time Home Services read more

Customer loyalty to a business is of ultimate importance when choosing a specific service provider for yourself. Reviews such as mine are how you, as a Yelp user, can separate the fly by night from the dependable. On Time Home Services has been one such dependable business for us. We found them several years ago, and have been so satisfied, we have continued to keep them as our heating and cooling experts. They resolved a serious problem with our central air conditioning unit that had plagued us with problems for many years. No other business had the expertise to see what the real problem was. Our downstairs unit would literally ice up and shut down like clockwork each summer during peak performance times. A Mickey Mouse solution would allow us to limp through a heat wave. But then the following summer, it would break down again. Each time I'd try another highly rated repair service. We spent tons of money on repairs and new units. When On Time Home Services first came out, that was when we were told the problems was with the initial installation of ducting, vents, and intake, plus an air conditioning unit whose capacity was way too large for our house. Bigger is not always better. Their solution involved a installing a secondary intake vent and ducting to a challenging part of the house and installing a new air conditioning unit that was the proper size. What a difference that made. We have been incredibly happy and relieved over the end results and the house has never been so comfortable. The other service we have been very pleased with is their Protection Plan for preventive maintenance. This optional maintenance plan provides service for both our heating and air conditioning units. This may seem expensive on it's face, but the truth is that living in a desert influenced climate such as ours means our units are heavily taxed and need regular maintenance to perform at their peak. The very thorough maintenance is performed twice yearly for each unit. They call to schedule right before peak season for each, so we do not have the onus of having to remember ourselves. It has been a very good investment. One of the best parts has been the technicians who are assigned to come to our house. The first few years, they made sure it was Tyler each and every time. We loved his work, but then Tyler decided to move on and left the company. So this year, we were introduced to Gus who has been with this company for many years and is mentioned highly in many Yelp reviews. These men know the importance of good customer service and will bend over backwards to do the best job possible. We look forward to a long and happy relationship with Gus in the future. I applaud Home Time for hiring such loyal, highly skilled, professional employees. The very next day, the office staff does a follow up call to make sure everything has been done and that we are satisfied. And yes, the name, On Time..., is exactly what they have been, always dependable, arriving on time for their appointments. They always look clean, are meticulous at cleaning up after they complete their tasks, and make sure we are well informed before they leave. Loyal is the word. read more

Thank you for your response. I fully understand that emergencies can come up. I have taken care of family members at the end of life and understand the need for air conditioning and electrical power. However, we were not told that there were emergencies. We were told that our technician was having problems and would arrive closer to noon. I appreciated that call and anticipated his arrival around noon. The next call was not until 1:00 and then we were told he should be there within 45 minutes as he had to get gas. After waiting 4 hours, we gave up. If indeed you run into emergency calls, you should consider letting scheduled maintenance calls know so they can have the option to reschedule rather than waiting around for hours. read more

I moved to Temecula at the end of 2020 with an AC unit almost 30 years old. AC stopped working at the start of the heat wave towards the end of June 2021. OnTime came out the next day, completed a full service and I opted to buy a new HVAC/Furnace than to deal with repairs. Within a week, I had a brand new unit, and AC working during the heat wave. Mike, Ricky, Matt, Miguel, the ladies at the office, and Gus were all superb in their roles of getting my request completed. I was very satisfied with everyone's work and commitment to getting me squared away, but must point out one additional service provided by OnTime that sets them apart from other companies I've dealt with... their quality check performed by Gus... 30 days later, I'm thinking there's nothing left to worry about, but here comes Gus checking every aspect of the new unit, and found a leak into the garage that would have ended up costing me a lot of money and he was there fixing it and making certain that I understood everything he did so I'd know in the future of what to do. Gus even came out the next day to make some upgrades for me. I couldn't be happier with OnTime, and will only be using them for all my house AC & Heating issues read more

These people have the highest level of professionalism, skills, knowledge, integrity, and commitment. For months, my builder and I were trying to trouble shoot major HVAC problems in my newly remodel home and Mike with his team of skilled technicians, Justin, Carlos, and Dustin, were asked to help. They figured what the installer or other HVAC professionals could not. They are incredible and rare in this profession. They actually listen and hear you. I am a highly critical and demanding customer and these guys blew me away with their consistent professionalism and persistent to correct the problems. THANK YOU MIKE, JUSTIN, CARLOS, AND DUSTIN for all that you did. Ferial read more

We've used this company since I moved to Murrieta 4years ago for things ranging from a service request, to maintenance plan on our AC units. We have purchased new AC units from them for our first home that's now a rental, and our current home. They always have good communication and take good care of us. Definitely recommend them! read more

The owner called today to apologize for the service i had, and i really appreciated that. He said he talked with the service tech that came out to my house and explained to him what went wrong. Like I said yesterday, time had a great response time, and I had excellent service the first time i used them. The owner even offered to bring out portable heaters. Tha ks for the offer. I actually had a good experience at one time with this company during the heat of the summer. The service tech was awesome. The one that came out today to service my heater only tried to up sell me on everything. My unit has been working amazing for the last 20 yrs. And he tried to say everything was out of date, had a problem and said to buy a new unit. Kicked him out of my house. read more

I have used this company for several years and have always received good service. I have recommended their service to friends and will continue to do so. Shout out to Christina and Tony, thank you. read more

I was looking for a company that could come by with a quick notice , they were able to squeeze me in a few hours after I called!! The Google nest thermostat I installed was giving me an error message, I couldn't get my air to work. I gave them a call & they promptly had someone come to my home to fix it. Carlos was very professional and knowledgeable, he showed my husband exactly what was wrong and was able to fix it quickly. I will absolutely continue to use then for all my home HVAC needs! read more

Alex Wood came out to service my AC and Heating unit. What a great help, nothing but the best professional attitude and helpful infoormstove service! I really appreciated him k taking the time to explain what the issue is/was and how to best fix it. He performed the duties quickly and the whole experience was better than expected! All in all a very happy costumer! Thank you Alex! read more

Excellent service Gus Thank you so much!!! I uses this company for many years And always on time !!! read more

From the inspection to the consultation and installation On Time have been fantastic. Not only are they professional, punctual and fair, but they are also great people. They took care of us from start to finish and we now have a wonderful new air conditioning system. I would definitely recommend them if you you are looking for a hvac company with integrity, knowledge and more than fair prices. read more

On Time Home Services - New Air conditioning units - Heating & Air Conditioning/HVAC Near Me - Temecula, California

Swift responses right after asking for a quote. Service man came through early and got things done. Not much else to say, but extremely professional and amazing. read more

I've been using them for past several years. Always on time and the technicians take the time to explain everything plus show you pictures of your unit. Most recently had Ryan. Friendly and detailed. read more

Initial rating before the job schedule on Tuesday. Request quotes on a holiday weekend and Ricky was able to come out that day with a service fee but if we do decide to use them the fee would be waived. Ricky was amazing. I thought it was a clog in the condensation duct since water was dripping and pulling in the heater below but it turn out the clog was from the pan area since he ruled it out by pouring a gallon of water down the main drain and about the same amount came out. Our son has eczema and all their portable units are being used in other jobs. He took a few hours, open the condensation area and clean the rust from the area from the coils and clear some of the drain (clogged from the rust) so that we can have some ac over the hot long holiday weekend. Ricky is really the main reason we chose to get a whole new system. He is so caring and took effort, and so we feel assured when Gus came and offer pricing on various maintenance plans and warranties. Ricky took time to explain the Freon being used is being phase out by epa and our HVAC is the original 27 years old. The new system should also have the auto shut off in case of backflow. Will update after the install. read more

On Time Home Services - Water pooling to the heater - Heating & Air Conditioning/HVAC Near Me - Temecula, California

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