The installer, Mike was very friendly, fast and professional. I was also very happy with how…read moreaffordable their prices are.

Mike did an amazing job installing our TV above our corner fireplace…read more When I reached out, he was quick to respond and it was easy to get our appointment set. The entire process took maybe 30 minutes. As he worked, Mike took care to make sure I was on the same page about the exact positioning options and the angle. His initial quote was right on the money. Couldn't be happier with the value and service. If we move again, I am calling Mike.

We had these guys out for a fairly straightforward job by their standards--we needed to hide some…read morewires, tuck away a couple components, and set up the TV sound to come through some additional speakers for added volume. They showed up right on time and got right to work. They did everything quickly and pleasantly and exactly as asked; they even figured out stuff that I wouldn't have been able to explain--even though all the equipment was already here, it wasn't stuff they sold. They upgraded our blown speakers and left everything in perfect shape, nice and clean. We couldn't be happier with the work.

Just an all-around positive experience from start to finish. Excellent communication (which is…read moresomething that has been a struggle working with other companies). Ariez was my main point of contact and he did an amazing job setting up our new 4K short throw projector, organizing all of our surround sound and getting our super fast internet set up throughout the house. Nick, the owner, was great to work with as well. Highly recommend them and will definitely be using them again in the future!

Wayne is awesome. He has helped me with several projects and they have all come out absolutely…read moreperfect. He's extremely meticulous, thoughtful and is extremely interesting to talk to. Everything from the import export business, to Japanese pop culture, farming, gardening, 80s metal. Wayne is the best. I'm almost hesitant to write the review because once you have a "guy" once everyone else finds out you no longer have a guy.

Thank you for getting my TV mounted securely! There were a couple hiccups but Wayne got here and…read moremade it up to us and got it done with the best quality. I learned a few things along the way. Would definitely hire him again. Thank you.

A solid business to work with. My proposed project was a challenge since it involved water pipes…read morebehind the walls and electrical outlets that were not readily accessible. Micheal was the first guy who replied to my project and emphatically said he'd be able to do it. He'll repeatedly say If there's a will there's a way! He's a personable guy and very easy to communicate with, extremely chill. He was able to have my Samsung Tv mounted within several hours. Clean work and reasonably priced, especially considering the complexity of the task. I will do business with him again for future tech installs!

Michael and Maurice did a great job of installing a "no visible wire" flat screen tv above our…read morefireplace. They were clearly experienced and completed the job quickly, efficiently and with quality. Pricing was fair and they are pleasantly authentic good guys. We recommend Flat-screen Gurus with no reservations.

We have worked with Scott on multiple projects, both indoors and outdoors. Pricing is very…read morecompetitive and the quality of his products and installation is exceptional! Most importantly to us is he lives up to his commitments ... shows up on time and completes on time. Highly recommend giving him a call!!

We asked Scott to help address old and weirdly routed coaxial cables for our internet and TV…read moreservice. He showed up on time, investigated, and offered a range of options (including doing nothing) with no effort to sell us anything. As he came to understand our goals, he also offered some ideas we hadn't considered and - in the end - left us with stable and fast hardwired internet, new cabling, and a very modest bill. He was knowledgeable, dependable, and efficient. I would hire him again in a heartbeat.

I can't say enough good things about Jon, Definitive's turntable technician. He did great work…read morerepairing some issues with my Rega table, as well as doing a cartridge realignment. He also offered great recommendations on a new phono preamp and a cartridge upgrade. He's very good at explaining exactly what he's doing and why.

Thoughtful solutions for our complex issues; amp that died along with woofer and tweeter. Ted…read moreWendt was quite patient and methodical in assessing our situation, developed the best outcomes for our listening needs. New amp, replacing woofer and tweeters, evaluated and sorted out speaker wiring.

I wanted to outline a recent experience I had with Sean and Lee from Wipliance that I thought was…read moredefinitely worth recognizing. Over the past several years I've worked with them on the installation of an outdoor sound and video system as well as installation of outdoor shades for our upper and lower decks. They've done those jobs professionally and to a high level of quality, but you'd expect that working with a high end AV company. Recently while cleaning out an IT closet, we came across a number of items that were ordered on our behalf but ended up not being used during our installation. They had been sitting in our closet for the past four + years. Initially I was upset about why we had purchased these items if they weren't going to be used. During the course of the install parameters changed and I guess they became unnecessary. When I reached out to the company, even with the amount of time that had lapsed, they gave me full credit for these items and gave me my money back. Says alot about the company to me. These guys have earned my business with their good work, but keep it by doing the right thing.

Horrid service. When they installed the system they didn't tell us it was a subscription system…read moreuntil after all the wiring and installation was done. They put in a Control4 system. No communication on what they were going to put in. We want to simply listen to music using our cellphones a remotes. They won't let you do that. You get on clunky controller that will work. The old system could be controlled by laptop tablet or phones.

Save yourself countless hours of research through online forums and call Burt for all your AV…read moreneeds! Home AV is one of my passions and definitely a hobby. One of the frustrating things about getting into something beyond Home Theater in a Box is the barrier to entry. Burt at Seattle Hi-Fi can help you demystify any questions you might have whether you are a novice or interested in bi-amping into a stereo amp bridge to a mono-block. Burt can hang with just about anyone and has the same positive attitude no matter the conversation. One of the key differentiators with Seattle Hi-Fi vs every other company I have done business with is how welcoming they are to your needs AND budget! Any AV shop will cater to your needs if your budget is right. All AV shops can make you feel welcomed if you are spending a huge amount of money. Burt has helped me when I was spending a single digit % of his suggested budget on an item the exact same as when I was spending more than what he suggested! I have felt like an extremely valued customer through every interaction with Burt, regardless of what I needed or what I was spending. Burt has spent time helping me debug problems AFTER the purchase was complete on a new use case I had and just generally is fantastic. Seattle Hi-Fi is my favorite store in the greater Seattle area, and my favorite AV store I have ever been to! Cannot recommend Seattle Hi-Fi enough.

Update - came back after the first great experience to investigate a power filter. I've not had…read moregreat luck with power conditioners - they are expensive and don't seem to do much. If anything, they've limited sound quality. Seattle HiFi recommended the Niagara 1200, and phoned me when one became available. I was open to looking at the more expensive versions but was persuaded that I really just needed the basic 1200 model. With low expectations, I plugged my gear in. Wow. Immediately heard improvements. Cleaner top end, more detail, better bass definition, and less ear fatigue when listening to digital gear. Color me highly impressed again.