Ive had problems with my gums for months. "Doctors" at this place can't find the problem but have…read moreno problem charging me up the nose when it was clearly their "gum surgery" never healing properly. its like if you take your car to a mechanic, they fix it and the problem never goes away so they charge you to review the problem with their work. the owner just tries to get you to pay them for other services you don't actually need. I wouldn't rec them to anyone.

Reese is the best hygienist I've ever had! She's easy to talk to, gentle, but incredibly thorough…read more She makes every visit comfortable and stress-free. She takes the time to explain everything, answers all my questions, and truly cares about her patients' comfort and health. I actually look forward to my cleanings now, which says a lot! Pacific Northwest Periodontics is lucky to have her.

I waited a week after my appointment to write this review, just to see if my opinion would be…read morebetter when I wasn't so aggravated with the situation. No, my opinion hasn't improved. Dr. Rohdy may be a fine dentist, he seemed knowledgeable, but I wouldn't consider letting him work on my teeth after having to deal with his office policies, misleading website, condescending manner and the rather brusque and rough hygienist. I contacted his office on Tuesday July 7th , I had lost a crown on a molar the Friday beforehand and my dentist was out of town. His receptionist made an appointment for the next week, stating that they were "full up." I booked the appointment, but kept trying to get in elsewhere. I did finally get into an emergency dentist and have the crown replaced prior to this appointment, but I kept the appointment because my dentist wasn't close and was difficult to get in to see on my schedule. I arrived at the office, it's a normal small dental office, was greeted and checked in by the friendly receptionist. (On a side note, I tried to use the guest WiFi, but it did not work.). I was shortly taken back to a room by the hygienist. I was rather taken aback that she thought I was there for a cleaning! If I had not had that tooth fixed, it would have been uncrowned and I would have been in pain unable to eat or drink anything but tepid water for 12 days. ( a fact that I did explain to the receptionist when I made the appointment, in the hopes that I could get in earlier) 12 days! And they thought I would be happy with a teeth cleaning and exam and to come back another time to get that crown fixed. Thank god for an emergency dentist in Federal Way. I go ahead with the cleaning and exam, because 1. I'm there, 2. I've already had to take time off of work and 3. I do need a new dentist. She takes x rays. Then she proceeds to manually scrape at my teeth. She was not gentle, nor was this pleasant. (I haven't had a manual dental cleaning in over 20 years, every dental office I have been to has the "sonic/water jet" device that they remove tarter with). This torture is finally over, and I meet Dr. Rohdy. He gives me his assessment, and it's not great, several crowns need to be replaced, at least one filling needs to be replaced with a crown and a couple of small fillings need to be taken care of. (I was a bit taken aback, it was only 8 months since my last cleaning and exam and my dentist hadn't said anything about replacing crowns or fillings) As I am speaking with Dr. Rohdy, a mention that if I proceeded I would want to take care of as much as possible in one visit. I fear dental treatment, like many people, and require Oral Sedation with Halcyon. He then said he didn't provide sedation. I was very puzzled, as it's listed on his website. He said that the site didn't say he performed sedation dentistry, just that sedation dentistry is an option for people, that he was "just giving people information". I thank him for his time, tell him I will look for treatment elsewhere and leave. I then go back and check his website. How could I have confused basic information with a service being offered? In my opinion, because his website is set up to make you believe that sedation dentistry IS a service he provides. Go to his site, click procedures, and behold sedation dentistry is listed. Click on "sedation dentistry " and read all about your options for sedation. Read the entire page. See the nice little statement at the end? "To see what options are available for your visit, or if you have questions or concerns about sedation dentistry, please contact our Auburn dental office today!" That more than infers that Dr. Rodhy provides sedation dentistry. Am I mad? No. Irritated? Yes. Dr. Rohdy wasted my time (had I still been in pain the entire time I would indeed be mad), he wasted my insurance benefits on a trip to his office when I can't have another cleaning or exam for 6 months, making it hard to find and "interview" a new dentist. He tried to make me feel ignorant because I was somehow confused by his website. His hygienist took out her aggression on my teeth and gums. But the worse thing is...this "top dentist" appears to be willfully misleading potential patients. The question is..to what end? Is he a good dentist? I honestly don't know. But, I am not willing to take a chance and find

I recently required a lot of dental work. Dr. Rohdy was great to work with, and he did an…read moreexcellent job. His staff also was wonderful. I highly recommend this dental practice.

I absolutely love this office I can't say it enough, I felt very well taken care off. Everyone here…read moreis attentive and friendly I didn't feel rushed or brushed off for my needs. I can't wait for my final results, Thank you Denovo

I cannot recommend this business…read more First, I want to say the technicians and front desk staff are great. My husband and I met with them a couple of times to arrange full upper and lower implants for him. We arranged the surgery date, and signed the contract and loan paperwork ($40,000). They canceled the surgery twice the DAY OF surgery, and acted as if it were no big deal. My husband has severe anxiety, so was highly stressed and incredibly disappointed as this was supposed to be a positive experience and outcome. As an hourly worker, it was also highly inconvenient for me as I arranged to take work off both times. On 3rd visit, we had a different surgeon that we had never met before and told us they could only do lower implants as my husband would need special surgery to do the upper implants, which had never been discussed with us before.They also said they couldn't do the specific surgery needed, and when asked, they had no referrals ready to give us of who could perform the surgery. My husband did get the lower implants done and was happy with them, and we were refunded for the part of treatment not completed. But the indifference we felt at the way we were treated, and the stress and anxiety he felt over what was supposed to be an exciting and positive experience to help him feel better, made us regret our choice of this business.

Dr. Hodge & his team gave me the only dental experience in my 30+ years that I actually bragged to…read morea friend about. Their whole team genuinely cares about setting you up for a great experience without anxiety or pain. Dr Hodge even called after each appointment to see how I was feeling. This was so appreciated. I was referred by a fiend after my daughter was born. Babies are known to steal mom's nutrients and I ended up needing 6 cavities filled thanks to my sweet girl. But I'm happily leaving this review...4 visits later and zero complaints. Thank you guys for taking my anxiety out of dental visits!

Dr. Hodge and his staff are very caring and kind. Your comfort is their main concern. They strive…read more to make sure the experience is pain free. I feel like I'm in control. One raise of my hand lets them know I want to sit a little more upright or a rinse and suction. They give a little neck pillow and offer bottled water. Dr. Hodge is soft spoken and everyone in the office really like being there. You would think they are all related the way they communicate with each other. I always leave with a little care package and a follow up phone call later in the day just to see if everything is ok. Its a easy access office and good parking.

From the moment we walked in the door (my 86 year old mom and me) - we new it would be a great…read moreexperience. Very welcoming. Organized. Friendly. And then when we got to see Dr. Yu he was so kind to my mom. She has alzheimer's and he was very caring and respectful of meeting her where she is. It was overall a really heartwarming and kind interaction. Thank you so much.

I highly recommend Dr Lim for any procedure you may need! She is positive, thorough and very East…read moreto talk to. She's professional and very knowledgeable, giving detailed information abou procedures and all options for treatment. She is patient and obviously loves her job. My entire experience at this practice was wonderful--they are organized and friendly.

I am a struggling college student, and my recent experience at Milestone Dental left me feeling…read moregenuinely ripped off. I came in for what should have been a straightforward tooth extraction, but the final cost was far higher than anything that had been discussed or implied beforehand. There was no clear explanation of the charges, and I only learned the true amount after the procedure was already done. As someone trying to balance school, bills, and basic necessities, this felt incredibly discouraging. Based on my experience, it seemed like the office prioritized collecting money over being transparent or caring about the patient's situation. The lack of upfront communication made me feel taken advantage of during a time when I was already vulnerable and in pain. I hope the clinic takes steps to improve honesty and transparency with future patients so no one else walks away feeling the way I did.

My family were patients of Milestone for many, many years. I would like to say probably eight years…read moreplus! They have an extremely high turnover with pediatric dentists, dental hygienists and office staff. While we were happy with the adult care we received from Dr. Parks, having a constant changeover in other staff affected our quality of care and overall experience. Additionally I had to stay really on top of keeping track of my family's xray schedule, as what was covered by our insurance because staff would attempt to perform X-rays without verifying coverage with our dental insurance. We decided to finally leave the practice after we cancelled an appointment. I had provided 24 hours noticed and was informed to penalize us, for not giving the required 48 hours notice, we would have to pay a scheduling fee each time we made an appointment, for every family member. I wrote an email to Dr. Parks to explain that my youth had pneumonia and I was treated very badly by staff for canceling appointments with 24 hours notice related to her illness. His staff member Denden intercepted the email and refused to forward it to him. After all the years my family had been with the practice it was extremely disappointing to be treated in such a way.

Dr. Joseph Lee's office is close by and his is one of the best dentists I have met, with great…read moreskill and ability to solve my dental issues. His staff were all responsive and did their best to work with my schedule. I just had a set of deep cleaning done by Hygienist Lisa who did it with utmost gentle care and her shots did not hurt at all. I look forward to many years of successful relationship with this dental clinic and to enjoy their professional services. Should ahve gone there much earlier!

I had an appointment scheduled for a cleaning. I showed up to my appointment 15 minutes early like…read moreI was told. When I got there the receptionist tells me the Dr. Is out sick and they lost my number to inform me. I drove 25 minutes for this appointment for you to turn me back around. You could have easily looked back at our emails and notified me through email at least. Such a waste and do not recommend this place.

Dr. Banh and his staff are fabulous! Jenny at the front desk is friendly, inviting and…read moreprofessional. Everyone helps to make you feel comfortable from the moment you walk in. The dental chairs are actually comfortable, and the office uses digital x-rays. I easily transferred x-rays from my previous office, which they were able to use in order to avoid taking more than they needed. While getting your cleaning, they let you choose the music to listen to, and are good at explaining what they are doing. My cleaning felt thourough, and all procedures where explained well. All in all, I'm very satisfied with my treatment at PNW Dentistry, and have already taken my son and husband in for appointments as well.

I had a bone graft from a specialist, then i came to this dentist had implant,the implant failed in…read morea short time, but this dentist blamed the specialist bone graft work, it makes no sense because before the implant he said everything looked fine. He shifted the failure to the specialist's work, he doesn't take the responsibility and cannot be trusted. Also this dentist doesn't doing root canal, in my opinion if a dentist cannot do a root canal cannot trust his skills.