1. Cortes Campers

1. Cortes Campers

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Euclid, OH

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Cortes Campers

1.0 (1 review)
Open 8:00 am - 5:00 pm

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1 year ago

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Advanced RV

Advanced RV

4.3
(4 reviews)

We decided to work with Advanced RV based on some videos we had seen involving a levelling system…read morefor our van. Getting very frustrated now as they are very good at taking our money, but not so good once they have it. To be fair, I understand it was during the holiday season, but we sent the money December 19th, and despite repeated calls (which we had to make at midnight from Korea) and repeated E-mails we cannot get them to answer the simple question "when do we bring it in, and how long does it need to stay?". At one point we were promised an answer by December 28th, but since then all we get are evasions. When we call, the person we need to talk to is out (seems to be out a lot) or whoever we get hold of says we are waiting to hear from somebody in service. We are trying to book time in April so plenty of notice, and were told the schedule was open then, but STILL don't have an appointment. Since we have to book a hotel to stay while we are in town, the longer we wait, the higher the prices go. We also cannot schedule anything else (we are stopping there during a trip across America) until we have those dates. This review does not encompass their work, but with customer service this bad I have a bad feeling about the company in general. If there are problems, let us know, don't leave us hanging for weeks, and it is not like this should be a difficult task. **Update: We finally got our appointment, and the work was completed. I will say that the work appears excellent, and the onsite experience was stellar. Trying to make new appointments for more work, and running into the same lack of responsiveness. I would say Advanced RV does great work, but getting them to respond is like trying a wake a teenager up in the morning after a rock concert.

Mike, Marcia, and the entire crew at Advanced RV are simply the best there is when it comes to…read morecreating Class B RVs. We looked at Roadtrek and the Mercedes-Airstream collaboration, and they are very nice, but they cannot compare to the RVs built by Advanced RV. Unlike the others, ARV is completely custom. The process begins with a visit to the factory that can last days, as you work with the staff to select EVERYTHING in your custom RV. From the engine, suspension and mechanical details, all the way to the color schemes, floorings and fixtures, you and the ARV team customize each item in the RV. Once everything is selected, there is a constant flow of information from ARV to the customer, as they keep you up to date on their progress. If you have any questions, or there are any items that the craftsmen at ARV are not certain about, you can call them, or they will contact you. And you don't just leave a message. Everyone at ARV is available to talk to you about any question or concern you might have, and that includes Mike Neundorfer, the company's owner. We just took possession of our new ARV, "Huginn," and are simply blown away with quality and level of workmanship. Everything is first rate. We took our new RV on a cross country road trip to return home, and even took her back into the mountains outside Santa Fe, NM. The road was narrow and rough, but there was almost none of the rattle, shake and clatter that I have come to associate with RV travel. On the freeways, the RV was so quiet it might as well have been a well made SUV. We simply could not be happier with our new RV, and with the entire experience of working with Advanced RV. Dirk & Amy

RCD RV Supercenter

RCD RV Supercenter

2.6
(35 reviews)

We had a great experience at RCD RV in Medina! Zak was our salesperson, and he was fantastic to…read morework with. We originally came in with one camper in mind, but he took the time to show us a few other models that were very similar while keeping all of our must-haves and budget in mind. We never felt pressured, and he was patient, knowledgeable, and genuinely wanted to help us find the right fit. Nate in finance was just as great. He worked hard to find us the best loan options and made sure we got the best deal possible with our finances in mind. The entire process was smooth and stress-free. We couldn't be happier with our new camper and highly recommend RCD RV, especially Zak and Nate, to anyone looking for an RV!

These guys were great I had a few things that I needed taken care of , but they didn't try to…read moreupsell me or push something I didn't need they simply fixed the issues I was having , they were very nice informative told me about everything even helped me out swapping out a tire without a charge (they swap my spare onto the trailer so I could get the tire I'm having an issue with looked at so I didn't have to Jack the camper up myself) I highly recommend checking these guys out when you need any service done on your RV they know what they're doing they do a good job they left no mess I've had other places and they left a big mess after the repairs this place is not like that at all and their prices are more than reasonable if you need service on your RV take it to rcd!

Avalon RV Center

Avalon RV Center

3.5
(10 reviews)

Do NOT do business with Avalon RV Center in North Ridgeville, Ohio. We recently purchased a NEW…read more2022 Dutchman Colorado camper from Avalon RV Center in North Ridgeville in June 2023. We went to pick up our camper to sign the paperwork and do a walk through. We noticed during the walk through that the right side of the awning was not adjusting properly. When we pointed this out Zach (Service Manager) that stated that the awning just needs to be used & lubricated, then proceeded to give my husband a can of silicone. The camper has been sitting in our driveway since it was brought home. On 07/30/2023 we noticed that the awning was coming off the camper. My husband called to get the warrantee started. On 08/03/2023 the awning completely fell off the camper. Thank goodness my children were not playing by this when it happened or when we were driving down the road. My husband got in touch with the dealership & was told that the awning has a recall, WE WERE NEVER TOLD ABOUT THIS RECALL WHEN PURCHASING THE CAMPER. To try to get this issued resolved my husband spoke to Scott Miller. He was extremely rude, and NO help, he stated to him that "we bought a cheap model and we should have purchased a more expensive one" (pretty much he called us poor and idiots for purchasing this) My husband asked if the warranty for the camper could be extended due to their negligence and was told "absolutely not he sells his campers as is." My husband also asked if we could be compensated for the deposits we lost on our upcoming trip and was also told no. They are willing to fix this awning, but now we have lost out on a deposit for a vacation we had planned on 08/11/2023, along with vacation time from work for both of us, our twin boys (Who are 5) are now extremely upset that they no longer are going. SO THANK YOU AVALON RV CENTER FOR SELLING US A CAMPER DISHONESTLY. YOU KNEW ABOUT THE RECALL AND DECIDED NOT TO TELL US. All of this could have been avoided if they were just honest with us during our walk through, and we would have had no issue with the camper having a recall if we would have known.

Love this place. The staff is Always friendly and helpful. Their Prices are affordable. The quality…read morecampers sold there are very nice and in great used condition.

Cortes Campers - rv_dealers - Updated July 2026

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