Excellent care. They have seen my dog for routine care, emergencies, and surgical care. The care and attention to detail is always outstanding. Their prices are higher than a standard vet, but they are MUCH better than any vet I've ever taken my dogs to. They are thorough and kind. read more

I was a little skeptical about the type of care that our Rottweiler would get here, he just turned 3 but is becoming more protective of his owner. He goes to a dog daycare and is around 60 dogs a day as well as other humans, and when you acknowledge him by name he is fine- its just the closed door thing he has a hard time with. He had an urgent situation where he ripped off his 5th toenail and it was bleeding all over the place, and wouldn't stop even when i tried to clean and compress it with bandages. It was very painful for him as well! My normal vet couldn't get him in (as usual!) or any other Animal Hospital in the area. I packed my boy in the car and headed to AVC where several places had recommended. It was about a 35 min drive to get there from where i lived. They assessed our needs right away, and saw my dog was anxious (he has a very intimidating bark!), in pain, and bleeding all over the place from his foot. The clinicians were great! The technician (i wish i could remember her name!) was awesome and worked with my Rottie so well! He warmed right up to her. They were able to fix my boys foot without putting him to sleep and he was completely fine! Even made a new friend back getting it fixed. Thanks everyone! I hope i don't need to see you again, but i will definitely be back here if i do! i wish you also did normal vet care :) Price was not as astronomical as everyone made it out to be in previous reviews, but you need to keep in mind, this is an emergency center for pets- Just like an E.R. for humans. Billing won't be the same as when you go to a scheduled visit. Thanks Again! Barbara F. read more

Every individual we dealt with from the receptionist to the doctors were just perfect!

This place is fantastic. I am so grateful they operate on a 24 hour basis. I had to take my iggy in for vomiting. Because it was a Sunday I couldn't take him to his regular vet. The doctors Bowersox and Seshadri are simply wonderful. Each one of them was so sweet and attentive to Emilio and I. The people at the front desk seemed busy, but organized. I was checked in and got a room quickly. I hope I don't have to bring him back, but if I do, I'm really glad to know this place is here. read more

I had an excellent experience here, even though we learned our dog had advanced cancer and needed humane euthanasia. Everyone was friendly and attentive, and though it was busy and we had to wait a while to be seen, vet assistants would come by and check our dog's vitals to make sure she was stable. They had coffee and snacks (it was late evening). After discussing testing options for my dog, we came up with a plan that was within my budget. When it was clear that she was in plan and needed to be put down, everyone was so kind and didn't rush me into making any decisions. They also let me spend as much time in the room with my dog until I was ready to say goodbye. It was an awful night, but the clinic made it the best experience possible. I did not think the price was unreasonable at all, especially given that it was after hours emergency. Dr. Mcfee was compassionate and knowledgeable - a great veterinarian. read more

We have had to visit AVC more than we would like. But every time we have to deal with a stressful fur child situation, we are always met with kindness, patience and compassion. The Vets and staff are always thorough and we always get s follow up call. We feel really lucky to live so close to such great vet care. read more

This is the best emergency vet clinic in SLC! If you have an emergency with your pet, go to AVC, they are open 24/7, the staff is abosolutely on top of everything, doctors are specialist in veterinary medicine. Also, I had to use the dermatologist Dr. Miller and oncologist, Dr. Greenberg. If your pet suffers from allergies, show her to Dr. Miller before putting her on any pills! Dr. Greenberg is a specialist in oncology, she is known in the West. She has great knowlegde, compassion and customer service skills. Frankly, AVc fcilities are as good as a human hospital. 5 stars. read more

Sensitive, competent. We lost our pet, but we are confident they did everything they could. They were open about costs and we had no unpleasant billing surprises. We would trust them again. read more

about a week ago we took my dog in here for an emergency because she was vomiting a lot, after about a 20 min wait they gave her fluids, anti nausea shot, and two cans of prescription pet food, as of a week later she is on a chicken and rice diet and is now having orange diarrhea. i don't want to go back because of their ridiculous prices, they wanted to take an x-ray that would have costed $250. the actual appointment was $200. i don't have that kind of money but am worried about my dog and didnt think it was the best service. don't go here unless you're willing to break your bank for below average service. read more

My vet referred me here when my Dachshund was having back pain. From my first phone call with reception through to the eventual surgery, I felt extremely well cared for. The staff really seemed to care and empathized with what was a very stressful situation for me. I did not feel pressured to take the most aggressive/expensive treatment option--they laid out a number of options ranging in cost and we were able to speak with specialist surgeons who see many dogs with these problems. In the end I went with surgery and while it was expensive, it was actually 1/2 the price of what I had been warned it would cost from other vets. The surgery went perfectly and my pup is back to himself, which is all I can ask for. I would absolutely recommend AVC, especially for more serious medical situations. Knowing they are open 24 hours is also an obvious comfort. Thank you guys! read more

We took our dog here as he was in horrific pain. They performed a biopsy and the next day we learned that he had lymphoma and they were not going to able to save him. They were compassionate, informative, called us to keep us aware of what was happening during the biopsy and called us immediately upon receiving the results. Though we lost one of our precious "kids", we couldn't have felt more care and respect. They are wonderful! read more

Yesterday was the worst day of my life. I had to say goodbye to my best friend of 12 years. I came home to a very ill senior dog. After calling 4 hospitals AVC welcomed us over. I was really impressed with the patient compassionate, professional and informative staff. They helped me navigate such a difficult moment in my life. I'm forever thankful. One tech even said there is no judgement regardless of what direction you decide for today. Another said we don't want to put you in debt. Doctor Parkin took the time to really understand my dogs existing health conditions. He didn't sugar coat anything, but educated me enough to make the right decision. All very refreshing as years ago I had a horrible experience with Blue Pearl and would never return. The only reason I am not giving them a full 5 stars is because of cost. There really should be some kind of government regulation on all healthcare costs including pet care. We were estimated $3k-$5k for 3 days of ER care in attempt to stabilize her. Our 2 hour stay and putting my baby down ending up costing us $340 without even walking away with her ashes. Would've been more for ashes. read more

This place is an absolute joke! My dog currently has a mast cell tumor on his front leg. For my consultation, I asked that the oncologist be present. I was told that wasn't necessary, and that the surgeon would evaluate my dog and then speak with the oncologist on his own to formulate a plan. Keep in mind... After my vet told me that I should have the tumor removed, I booked an appointment with these folks 3 weeks out, as that was the soonest that they had available. I understand that the schedule was full, and that's fine. When I finally met with the surgeon, his first words when he entered the room were "I don't want to waste your time, you need to meet with our oncologist first". Luckily for me, the soonest appointment their oncologist had available, was another 10 days away! Yippee! Needless to say, I have scheduled an operation with another specialist. I'm not sure if these folks realize that cancer is a time sensitive illness, but I don't think I'd trust them with a Barbie. Future clients, good luck! read more

We took our 9 year old Pug in on a Sunday evening because she had been not herself and was trembling, drinking water but not eating (which is highly unlike her, she loves her food). The Front Desk staff are amazing, I felt like they really cared especially the gentleman (I wish I would have gotten his name) who checked us in and took her back. He was very kind and gentle with her which I appreciated. Let me preface this next part with some backstory: I had just recently started a new job after being in between jobs. I pulled out the last of my savings to take my Pug to AVC. When the Vet Tech came in to talk to us, she mentioned that the Vet wanted to do an X-ray and that it would be an additional $185 on top of the visit fee of $84. I regrettably did not have enough to cover that much. I explained that I didn't have enough to cover the X-ray, the Vet Tech seemed very annoyed with me for that. She stated that she would let the Vet know and see what she wanted to do. I was a little put off by the reaction I received from the Vet Tech but thought maybe she's just having a rough night. Then the Vet came in. We started discussing what was wrong with my Pug, the Vet mentioned that she thought my dog might have kidney stones and that's why she wanted to do the X-ray, also she had done an ultrasound on our dog but "she wasn't very good with ultrasounds." Again, I felt very uncomfortable, almost like I was being judged for not doing the X-ray. I again explained the situation and I apologized to them for not being able to do the X-ray. After the Vet left the room and we sat there waiting for a bit, the Vet tech came back in and explained what they were going to do and that it would be an additional $22, which was fine and I told her that. While I appreciated them checking back with the additional amount, I couldn't help but feel like it was patronizing. At the end of the day, it's whatever. The antibiotic worked great and my dog is back to her old self. The visit wasn't horrible, they treated my Pug great but some tune up on the customer service would be nice. read more

IF YOU LOVE YOUR ANIMAL PLEASE READ THIS (No hate in my review just awareness) Sunday February 19th, I come home to a very sick pup, my female named Cali. At first I had no clue what was happening so I rushed her into an emergency clinic. AVC on 1021 E 3300 S, right by my house. Cali had stopped eating, had yellow feces and was becoming very yellow quickly. I take her in, no one takes a look at her, instead makes me fill out paper work while my dog just laid on the floor drooling like never before. They finally call us in and a "tech" comes in and writes her name on the board (Lindsey), she asks a few questions and later sends a doctor in. Mrs. Carrie Anderson, the vet, comes in and immediately pulls my dog from the table and tries to make her stand up, I was just watching s Cali struggled to even move. This doctor felt my dog for a good 3 mins as she was already calling different reasons why my dog was acting that way and said that she possibly would need surgery. That very much alarmed me, as she had done no tests except feel my dog a bit and taken Cali's temperature. So they take my dog in and leave my mother and I in the waiting room. The tech again comes in asking me to fill out something online to see if I'm approved for $3500 on a pet credit card because that was their estimate based on their assumptions of what Cali had and the surgery she "Apparently" needed. After I was not approved for the card, Mrs. Veterinarian Carrie Anderson, walks in and says that since I was not approved for the card and since I couldn't afford the total sum of ($3500) that I should leave emotions aside and put my dog down to sleep. I was definitely NOT expecting that. Cali had never been sick before and I had tried nothing to help her. Not long after this VET, pulled the floor from underneath me, another tech comes in with paper work for me to sign and the prices for cremation of my baby girl Cali. I was so furious with how uncaring or even how inconsiderate they were being, RUSHING to kill my dog. I asked them to bring my dog back and I wanted to take her home. This tech had the AUDACITY of looking at me and saying that (I WANTED CALI TO SUFFER) because I was not putting her down. I was holding myself back to not lose it and make an idiot of myself. So i told her, GO GET MY DOG AND IF SHE'S GOING TO DIE SHE'LL DIE WITH SOMEONE WHO LOVES HER AND NOT HERE. It took them 30 minutes to bring Cali back out and they still made sure to charge me $85 for the visit that nearly gave me a heart attack. I brought Cali home, my mother (a nurse of 37+ years) and I started to immediately take care of her in any way we could think of, just so that she'd make it through the night and I could find another Vet that would AT THE LEAST do a blood test on her. We gave Cali quite a bit of 'home made saline solution with water, salt and sugar' to make sure she stayed somewhat hydrated through the night. I stayed up with Cali through the night and had already take Monday off from work. Researched on FB with friends and family. Monday morning I took cali to COTTONWOOD ANIMAL HOSPITAL where as soon as I brought Cali in not 1 but 5 different people along with vets were around her taking her vitals and brainstorming ways to take care of her. That brought me tears of joy and a comfort I was in so much need of. Cali was found to had an autoimmune disease, IMHA in which the dog's body "mistakenly" attacks its own red blood cells. So I found out then that if that vet Carrie Anderson would have performed a surgery on Cali, she'd have no chance of surviving, since she'd have very low red blood cells. It still seems unbelievable for me to think of that day. So we did a blood transfusion where Cali's PH level was at 18%, the next day we went back and it was down at 13%. The vet didn't think she was going to make it through the night, but I asked her to give Cali some antibiotics and pain meds so that she wouldn't suffer. She did so. We also added Prednisone to suppress a bit her immune system and give time for the antibiotic to start working. We also started to try and find ways for Cali to gain her appetite back. We kept on giving her water with a syringe but did not try and force her into eating. Two days later she started to drink by herself and so I went out and bought some cow liver since I had researched and cow liver along with Kale helps on the building of red blood cells. Made it very much into a paste and she started to lick that paste and that way was able to start to regain a bit of strength. My mother was taking care of her very intensively to make sure she wasn't drowning herself with water, since she became very thirsty because of the medication, making sure she had her meds at the right hours and after a few weeks Cali is now at 36% on her PH level and back to her full self. I can't stop thinking of how many dogs would have been given a chance to spend a few more weeks, months or even years with their owners because they were WR read more

Went here for a simple urinalysis check. Spent about two hours and when they said they were finishing it up they had actually not even started. So still waiting.... would not come here again. read more

Great place, very helpful every time we've needed them. Staff was very caring and understanding when our pet passed away. Affordable cremation options. Highly recommended. read more

I recently had a very unfortunate circumstance, I came in to put my cat to sleep. As soon as they saw us walk in and understood what we were there to do, the attendant Nathan took us straight to a room for privacy. He as well as Callie and Dr Lingner gently cared for my cat while being professional and comforting. I felt as if they really cared for my cat and did everything they could to make her comfortable. They treated us with the most positive experience we could have possibly had from this situation. We will be back for lifetime with future pets because of how great they were. read more

This center totally abandoned my dog once she was given a diagnosis and discharged. We brought her in because she was in critical condition. She was still in critical condition when she was discharged 4 days and $4700 later. We were given 3 days worth of her medications and told to follow up with our regular vet. When I called to ask if we could have her medications refilled to last until we could get into her regular vet (which was going to take a week and a half since all vets are slammed right now), I was told that "a communication" would be passed along to the doctor and would be given a call back. That was 4 days ago and I still haven't been called back. I have called again multiple times to get more information on how to take care of my dog because she was getting worse and worse, and every time I have been told that "a communication" would be passed along and I would receive a call back, but I never have. Finally, this morning, I took my dog into Cottonwood Animal Hospital's urgent care. I should have started here. I had to spend another $500 just to bring my dog back from the brink of death and to get her the medication she needs. She nearly died simply because Advanced Veterinary Care would never call back to refill her prescriptions. read more

We lost a good one Sunday night, so sorry to say. Angie's sweet little princess Bella all of the sudden was all bloated & whining, she was fine just a few hours before. We rushed her the closest 24TH Emergency Veterinary Hospital, Advanced Veterinary Care.I thought that she had got into something & ate it. But is wasn't that, they did an X-Ray and found that her stomach had turned over, can't remember what they call that? Pretty rare on smaller breed dogs. They informed us that they could perform surgery, but that she wouldn't make it through the night. So of course we want to have them perform the surgery. Cost was $2300, and insisted on payment up front. We don't have that kind of money, and I had just paid our house payment & my shop rent so I had no where near enough. Angie told them that she would sell her car the next day, but they wouldn't wait. We made some calls to friends & family, trying to round up enough money, but couldn't get it. Had one friend that had $1200, which was all of her money, but she was willing to loan it it to us. Our only other options were to have her put to sleep, or have her suffer all night. I am still is shock that this "Veterinary Hospital" would not budge & would put an otherwise healthy young 3 year old dog down, because we couldn't pay them $2300 at midnight on a Sunday night. This place seemed more like a check cashing business than a hospital. They did get $415 from us, but we lost a sweet soul. R.I.P. Bella Buskee. read more

This outfit is a wonderful resource for our area. These vets are highly trained with extra training in the subspecialty areas at top schools, and they have great tools, but at the same time are gentle and kind with pets and their human owners. They helped me with complex diagnosis of what turned out to be a malignancy in my beloved "Duke". They did not overuse their advanced technology and counseled me sensibly and wisely about care options. I am very satisfied and grateful for how our situation was handled. In my experience, other "emergency" and "advanced" vet outfits (have used two) do not come close in level of advanced resources, quality of care, and sensible kind counsel. We're lucky to have these folks. I hope I don't need them, but if major stuff comes up I will ask for referral to AVC for a consult. I tell my friends the same: if their pet is dealing with something major, and there are big decisions to make,I encourage them ask for referral for a consult with these folks. read more

I will start by saying that AVC's Veterinarians are top notch. The last statement is where my praises end. This business is extremely overpriced and the people at the front desk do not want to help at all if it means that they have to leave their chair (especially when you call to ask questions following up from an appointment). One very negative experience I personally had was when I took my dog in to be looked at for what they diagnosed as an infection. The doctor prescribed some antibiotics for the infection, which I gave to my dog until the script ran out. For some reason the antibiotic didn't take care of the infection. When I called back to request a refill, or to try another type of antibiotic, it was like pulling teeth to get someone who was actually willing to help. Three weeks later, after calling and leaving messages and being told by several people that I needed to make another appointment and pay for another office visit, I finally left a voicemail for a supervisor (who also wasn't helpful at all). The last straw was to leave a voicemail for one of the doctors. When the doc returned my call, I had to argue with him to understand where I was coming from. After a total of 4 weeks trying to get SOMEONE to help me, I was told that they would fax over the prescription to my pharmacy. It took a week and a half for AVC to actually get the script sent over. So now I was looking at almost a month and a half after my dog's original appointment before I was able to get a refill on his prescription. TALK ABOUT A HORRIBLE HASSLE AND AN EVEN WORSE EXPERIENCE. I would caution anyone who goes there to only use AVC for an EMERGENCY, and even then only if you have to. -Disgruntled Customer For Life!!! read more

THE DO NOT DESERVE EVEN 1 STAR On 8/31/2018 I was referred to AVC by my vet, my poor little dog was getting NO air through her nose (dogs breath through their nose) she was laboring to breath and sleep. We knew she needed a Rhinoscopy, but AVC told me that the earliest they could get her in was Sept. 24th (over 3 wks) so their Vet could examine her ($120.00). (She stated the Dr. needs a relationship with my dog and then they could "schedule" the procedure. I asked, "what if she suffocates in the meantime", her exact words: If it's an emergency, you can bring your dog in and we can keep it and make it comfortable!" I was livid. I emphasized that she could not breath,I informed her that I had spent $300 in the last few weeks on vet bills, informing me that she has a strong heart, been on (2) different antibiotics that didn't work and needed the Rhinoscopy to see what was going on, I asked if we could do the procedure the same day as the examine, she refused. All they care about is the $$$ not the concern of our pets. I am so grateful I was referred to someone else, (thinking they were the only game in town), I called today (Tuesday) we are having the procedure on Thursday, they recognized the urgency and acted fast! read more

Awful! I came in with no wait time....ended up being there for 3 hours. The reason I came in was because my dog isnt drinking or eating- they sent me home with anti neusea medicine and said wait it out.....?!?! read more

First, I took my dog here on a holiday (New Year's Day), so that surely played a role in my experience in terms of cost (I was there early; only two other people were there, so one assumes the wait would have been minimal). But the bottom line is that I was there for almost two hours, which can be broken down this way: The first forty-five minutes were spent waiting after filling out a page of paperwork; seven minutes spent with vet and her assistant, most of which were spent talking. The vet felt my dog's glands, which I told her were swollen, and then said they'd be back with some options/paperwork. Thirty minutes later the assistant comes back with estimate that is three to five times more than what I had anticipated. They want to do all sorts of things, which made no sense at that point in the process, which was exploratory (trying to figure out the cause of the swollen gland). I shared my concern and the assistant said she'd talk to the vet and come back with some other options. Twenty-five minutes later I get tired of waiting again so I prepare to leave and tell the front desk. They call assistant and say she'll be right out. Again I wait. She appears and I ask for an itemized list and all I got was another rough estimate. And it all cost me $84. I think folks should be paid for their time, but this was ridiculous. I saw another vet three or four days ago and he charged me $65 for an office call, an anti-inflammatory shot, an antibiotic injection, and a tube of eye cream for my dog's conjunctivitis. See the problem? read more

Unless you have a real emergency, and can pay them a few thousand up front, don't even bother. And if your pet dies because you're poor, sucks to be you. They won't care. Because they are all about the money. Expect a hefty bill, and they won't even discuss a payment plan. Not only did they tell me they had cleared my cat's blockage (they hadn't), they charged me $400 for NO RESULT. My cat came home in the same condition as when I took him in. Uncaring, and a complete lack of compassion. If you don't have thousands of dollars to spend, you have wasted your time. When I called to tell them that my cat was no better, just a few hours after they had discharged him and told me he was fine, the tech was completely uncaring. God forbid she should have had me bring him back to actually do the work they claimed they had done, and not charge me again. Instead, she went out of her way to point out that, because I was unable to pay them in one lump sum, up front, it was my fault. The whole point of paying the emergency fee is to get help NOW. They did not do that. My cat is still in pain. He is still blocked. He went in blocked, and he came out blocked. They did not help him AT ALL. Since I don't have the $2,000 they want to charge me for keeping him in the hospital for 2 days, I have to wait until tomorrow to take him to my regular vet, AND I am still out $400 I can't afford, which I could have used to have him treated by a vet who cares more about animals than money. Utterly disgusted. Avoid this clinic if you have any other option. read more

We cannot say thank you enough to the staff and doctors at Advanced Veterinary Care. When our cat, Omen, began having stomach issues (vomiting randomly) we were concerned. Our regular vet clinic checked him out- blood work, x-rays, and exam and told us not to worry, it's just gas. As time went by he did not get better. After many calls, additional vists, and extreme frustration we found another vet clinic. The second clinic again did an exam, x-rays, blood work and a biopsy. Those results lead to a diagnosis of agressive stomach lymphoma. The second clinic informed us they could treat him or they could refer him to AVC for a second opinion. We elected for the referral. At AVC we met with Dr. Chelsea Greenberg. Dr. Greenberg reviewed Omen's test results and ran a few of her own and confirmed the diagnosis. When informing us of Omen's condition, his treatment options and what our overall expectations should be Dr. Greenberg was kind, professional, and human. She did not talk down to us or attempt to get our hopes too high. She was straightforward and honest. After a six-month long battle with many ups and downs we had to let our fur-baby go. It was the right decision for him. The staff and doctors at AVC stood beside us when we made the hard decisions and were there for us during one of the most trying times in our lives. We still miss him everyday, but know that because of everything AVC did we had six months with him that would not have been possible without them. We were not concerned with the monetary cost regarding Omen's care, but AVC was very reasonable with their fees and stayed well below the "worst case scenario" estimate that we were given. We would highly recommend AVC to anyone with a beloved pet in need of a caring specialist. read more

I was referred to this vet to repair my rottweilers ACL. When I picked him up he was so drugged that i was scared to take him home. He was extremely sick when I got him home. They had me take him home although he could barely walk. In addition, when I tried to touch his face he was aggressive unlike ever before. Mind you he did have meds on board but he was different. I wondered what happened when he was there. Unfortunately he licked his stitches and I had to take him back to get staples to seal his wound. He was mad the second he walked into that place and was extremely aggressive toward the vets and techs...stay with me because I am going to contrast this to his 2nd ACL surgery with Dr. Dale Smith. We had to hold him down and put a blanket over him to get the staples in. In two weeks i took him back to have the staples taken out. They literally had me take him home and take the staples out myself. What a nightmare! Never do that with any dog and especially your own dog. Did I mention that they charged me $4500? Yep...$4500. I was so curious about my dog being so grumpy and downright mean with them that i called breeders and trainers and they all told me never take him back there. I don't know what may or may not have happened I can simply say that it was a rotten experience and caused me to have to do a lot of retraining of my dog. Contrast this to Dr Dale Smith. Dr. Smith performed my dog's 2nd ACL surgery last week on the opposite leg. He calmly handled my dog although I was worried my dog would behave like he did at AVC. He worked to reassure me that they were not worried about my dog. They have a principle of treating dogs with respect and the dog reacts accordingly. My dog was calm with Dr. Smith and his techs. In addition, when we left there Ronan could walk well, hasn't been sick one time, hasn't growled at us at home although he was on meds, and put his foot down on day one on the surgically repaired side. Dr. Smith has been amazing in letting me text him with questions. In addition, we even tried a prototype sleeve to see if we could keep my dog from having to wear the cone. Dr. Smith wants to make things better for the families and dogs. Did I mention Dr. Smith charged me $2000 LESS than AVC? His incision is about 1/2 the length and is healing much faster. yes, he also licked this wound but the stitches were done so well that we didn't have to go back in. .I wouldn't ever recommend anyone go to AVC for an ACL surgery or any vet care for that matter. read more

When my ex-BF texted me with news that our little dachshund had injured her back and her back legs were paralyzed, I felt like my stomach hit the floor. The vet he initially took her to had her transferred here and she could not have been in better hands. After an MRI, the doctor advised surgery could repair her injury. She had the surgery, had some complications, and ended up back in the ICU here for a few days. The staff has been phenomenal- patient and knowledgeable about her condition and so sweet with her. She is on the mend and will hopefully make a full recovery- she's already getting feeling back and can stand for a short period of time! They are open 24 hours a day and visiting hours go until 10pm, even on the weekends. I was glad I could go see her- both because I love my dog and because I was able to witness the first-class care she was getting. Furry family members deserve excellent care just like humans do and these guys provide it. read more

I will NEVER go anywhere else. We've only been there 1 time & our little companion of 10 years unfortunately had to be put down. We were blindsided when we found out our poodle Pepper had cancer and a tumor had ruptured in her stomach. What would normally be a traumatizing situation was made to be actually peaceful & accepted by the kindness & knowledge the staff provided. Even my kids walked out feeling this was how it was intended! Have you ever heard of such a thing!? Their first concern wasn't about if I could pay or if she was current on shots or anything like that. They made her comfort a priority before all else. She knew she was in good hands & even calmed down like they were old friends. They were a blessing to our family that day. They made it bearable & comfortable. (and affordable) I hope that if ever you're in a similar situation you consider going here. This is how it's meant to be but rarely ever is. read more

I never write reviews, but I wanted to commend the kind and patient veterinarians and vet techs at AVC. I had to rush my cat in for ingesting something toxic, when my regular vet didn't have availability. Despite my distress/panic they were very calm and saw my cat right away, even though it was the day before Thanksgiving and they were extremely busy. They clearly laid out all the options and answered all my questions. They ended up keeping her a couple of days on IV fluids, frequently monitoring her liver and kidneys for toxicity. I called every morning to get updates and they were always helpful to read me the latest on her reports, and left me voicemail updates as well. They sent my cat home a couple days later with detailed care instructions and answered all my questions. Yes, it was expensive, as to be expected for emergency care. However, they initially quoted me $1200 on the low end, but her care ended up being less $$ and they refunded me right away. Luckily I have pet insurance as well. These vets have to deal with A LOT but they still have a good attitude and want the best for these animals. Hopefully I don't have to come back for any other emergencies, but if I do, I'll come to AVC! read more

Been here too many times already this year, and it certainly isn't cheap. But emergency medical care isn't cheap for person or animal. Positives: - Available 24hr - Knowledge and skill (operative) - Patience and willingness to field 100 questions in the middle of the night - Understanding of different levels of willingness to pay for care. There is nothing wrong with offering the range of treatments and letting you decide what you want for your pet. - Good communication, follow-up, and responsiveness over the phone - Coordination when you're away (such as when your pet makes a visit from a kennel) - Overnight observation option - Up front cost estimates - you will know the price range (which is wide, but accurate) before you sign and get started Negative: - Cost. Though when we compared bills for similar care at the general, by-appt vet and emergency care provided at 10pm on a weekend night, they were pretty similar. Some items are slightly more or less at each place, but AVC has a greater range of services they're able to offer and can do overnight observation of your pet. Stories (in case you're interested): 1. January 2016. Hayden finds and eats a bunch of chocolate (wrappers and all), but we won't know that for 2 more days because she was sneaky and left all the trash outside in the middle of winter (brrr... who goes outside then?!). We get home and have no idea what's wrong with her, but she's not acting right. Stumbling, not wagging tail, barely can lift her head off the couch. Off to AVC. They examine her, labs, and abdominal xray. Enlarged spleen, but not exactly sure why. They'll keep her and watch her closely overnight, give some fluid. Phone call the next day - she's no better, recommend operating. Go over all the costs. No pressure, they understand she's almost 11 yo and might not recover well. We decide to go ahead - she was just jumping and swimming at Barley's 2 days ago; this must be something acute and fixable (our hopeful belief). Her stomach is bloated from a partial obstruction from the wrappers, and this caused her spleen to swell and twist off its own blood supply. Splenectomy and gastrostomy to remove the obstruction. Several more days at AVC and a very long week of recovery at home. She's back to jumping into the pool at Barley's less than a month after surgery. 2. April 2016. Blood drops on the kitchen floor in the morning. She's dripping from her mouth, but can't tell where. Otherwise she's doing fine so we decide to watch it. A few hours later and still going, but she's acting normal so we go to the regular vet. They keep her all the rest of the day, get labs, and sedate her at 5pm to look in her mouth. Small pinprick area, they try to cauterize with silver nitrate and it seems to stop. Labs are abnormal - coagulation factors are off, probably got into rat poison or something similar. She comes home. A few hours later more blood. More than before. She's still acting fine, but the Vitamin K will take several days to correct her coagulation factors. It's 9pm, so off to AVC. They recommend plasma to quickly correct her coagulation factors and correct the bleeding. No pressure, but with factors that low, she's at risk for spontaneous bleeds elsewhere. It wasn't pushed, this was our understanding based on our own experiences in medicine. They'll need to keep her overnight to do this. In the morning her factors are normal, no more bleeding, and she comes home. When we had a minor scare 2 days later at the Utah Dog Park the vet and techs at AVC worked with us over the phone to do a quick check up. A small positive to note: their Vitamin K prescription was cheaper and had more tabs (the total amount actually needed for the prescribed duration) than the Rx provided by her normal vet (the one she saw first). She's still jumping into the pool at Barley's. read more

I have a dog who is highly allergic to just about everything and every now and then, she will go into anaphylactic shock. She puffs up into one giant hive, throws up, and just generally scares the daylights out of me. Every time this happens, I call AVC and tell them we are on our way in. As soon as we get there, we are helped immediately. A place like this could easily gouge you because let's face it--it's an emergency situation and your dog's life is in their hands. Their prices have always been fair but more importantly, they save my dog every time! The staff are all super nice, calm, reassuring people (which is exactly what I need during a crisis). Thankfully, they are only a mile or so from my house. One time I had to take my dog in for one of her episodes, and she ended up having to spend the night. The next day, the nurse told me that one of the techs had stayed with my pup all night and held her while she slept because my pup was so scared. It brought tears to my eyes because I was so worried leaving her alone in a strange place by herself. I couldn't ask for a better doggy ER!!! read more

I took my dog in there as to my vet was closed and he needed emergency care. Be prepared when you go in to spend allot of money and they are not willing to work with you at all even with half down. It is all about the money with them and will back you into a corner with saying that someone in the office will adopt your dog and save them. I was told that I couldn't leave with my dog for a second opinion which is my right. They have no heart and are cold and will twist what you say to benefit themselves. They have a nice facility and as far as friendly staff that was yet to be seen. Use with caution is all that I can say. There are more places that will work with you on emergency basis and that have more compassion which I know of now. As far as a rating for this place I give it a major 5 thumbs Down. read more

AVC is amazing! Everyone we dealt with there, especially Lexi and the night shift doctor were awesome! Our Min Pin Baxter was not his usual self so we brought him in late at night and received quick, kind and thorough care. The fees were fair, especially considering it was almost midnight and they were able to supply us with multiple meds on site and gave us great instructions and tips to care for our precious pup. I'm happy to report that a week later, he's almost 100% back to normal! read more

I had to to put down my kitty- she was 16 years old and had developed an abdominal mass that stopped her from eating and drinking. Her regular vet told me she didn't have long and it might be time, and referred me to AVC as an after hours clinic if I needed to take her in soon to put her down. On a Saturday night, she had looked considerably worse and I took her in with no appointment. They assessed her condition, and saw her right away, and the doctor (Dr. Lingner) gave me a couple of options and realistic outcomes. It was a very emotional decision but it seemed like the kindest thing to do for her in that state was to put her down. Every person who worked there was incredibly kind to me and my friends who came with me during the whole process. They gave me time to decide what I wanted to do, and were supportive and sensitive. It was heart wrenching, but Dr. Lingner was compassionate and understanding, and I felt very knowledgeable and proficient. The prices for their services were very reasonable. The next week in the mail, I got a handwritten card from Advanced Veterinary Care, with a personal note from the doctor expressing sympathy for my loss. I've talked to a few friends who have had similar experiences to mine here, and even though I don't write a lot of reviews, their service compelled me to express how much their overall care and service meant to me in such a difficult time. read more

This is maybe the first review I've ever written- but the team here was so lovely that I felt it was necessary. We came in very early morning after my dog had collapsed. The team was so respectful and understanding of how upsetting the morning had been. They promptly took her to get tests and we discovered that she was incredibly sick. They presented us all options, were very understanding of costs associated, and gave us plenty of time to spend with our dying dog. Ultimately, we had to put her down that morning and even through that, the team was incredible. Thank you cardio team! They didn't rush anything and genuinely cared. Not only was service on site great, but only a few days following the visit, I received a letter in the mail with notes from each team member my dog came in contact with, and then another few weeks later, a note about a tree being planted in her name. I'm blown away by the way they approached one of the most upsetting times in or family. It goes such a long way- thank you! read more

My kitty girl Lizzy 9 yo, had an abscess on her head above her r eye, which I will assume was from a cat fight. She loves outside and she must have come upon a strange cat. I could not get into my reg. vet due to time of day so I made appointment at Banfield. The vet there indicated I needed to go to a emergency facility, as she was thinking Lizzy probably needs surgery. I chose AVC. Everyone was so kind, helpful and got us right in. Sitting in the room I was thinking what if the Vet tells me she needs surgery.. no resources to pay. I was thinking Lizzy might have to go to heaven if we cannot come up with another plan. Luckily the Vet Allie / with Tech Ruth said they cleaned it up, gave her some meds, keep the cone on and it should heal up. We came back one more time to have as tech Brandy clean up her face. Happily its been two weeks and its almost healed. I think she likes the cone..NOT!! I would highly recommend them, I will drive from West Jordan to Salt Lake again if need be. read more

I have brought my cat to these fine people several times, ranging from having to remove a foreign body from his eye, to checking out heart problems. Understanding that they don't work for free, I was happy to pay for the excellent service that my cat received. Thanks to their care, my cat is up and moving, and will be so for much longer. read more

Our regular vet sent us to AVC yesterday morning because our cat, Ricky, was lethargic and not eating. His glucose was also hovering around 500 (normal is in the 100s). AVC did an ultrasound and immediately diagnosed pancreatitis. They admitted Ricky and he has had 24x7 ICU care and is showing a great deal of improvement. Dr. Simmons did a very good job of explaining what the problem was and the future treatment (insulin shots) that we would have to do daily if Ricky survives, which is looking better all the time. The staff has been wonderful, they call with updates, allow us to call for updates at any time and allow the customer to visit every day between 10am-10pm. They have shown nothing but compassion and caring coupled with professional behavior. Yes, this service is expensive but I feel it has been worth every penny so far and would recommend AVC to anyone for pet emergencies that can't be accommodated by a regular vet. This is the difference between going to a GP physician versus a highly trained board-certified specialist for humans. read more