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    Advanced Veterinary Medical Imaging

    4.4 (124 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 2 months ago

    Services - Advanced Veterinary Medical Imaging

    Pet physical or wellness exam

    Pet vaccinations

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    Their advertised alternative housing.

    I found this place through its good reviews after some research on I-131 clinics for my hyperthyroid cat. Everything went fine or as expected until my cat got spicy during her treatment. That's not normal for her; she's friendly and usually a relatively easy cat to treat. At the same time, the clinic stopped communicating with me as expected. It started with me losing access to the cat cam and finding an email in my inbox that she'd been treated (they said they would call me to let me know how it went). Further down it said my cat had been moved to alternative housing (without camera access) due to her personality. This was confusing not only because it didn't sound like my cat, but also because AVMI had never informed me this was an option. I called a few times that afternoon trying to get more information about what had happened, how the treatment had gone, and how my cat was doing now-and was met with either very evasive or dismissive responses from the clinic staff, which was worrisome. There was a tech Sarah who was unwilling to take any steps to create a better environment for my cat (even after she sent me a photo of my cat looking stressed, laying on a metal grate-definitely a different image than the representative "alternative housing" pictured online), and the head of the clinic staff Lisa Broome who refused my request to talk to Dr. Broome about what happened during my cat's treatment even though she could provide no additional detail herself. She also refused my requests to add a blanket or other features to my cat's cage, saying they were already there-until I disclosed I had seen a photo, and that what she was saying was simply not true. Then she said yes to my requests but got off the phone quickly. Later that day I came to discover that AVMI had shockingly blocked my phone number while my cat was in their facility, as my calls continually failed despite changing various call settings, but they would go through if I dialed *67 first or used another person's phone. I had called them only four times in the 48 hours my cat had been in their facility so far-I was not abusing the phone system. And yet they blocked my number while my cat was housed in their clinic! This is completely unconscionable. I drove to the clinic at one point when my calls weren't going through and dealt with Sarah again who kept smirking and rolling her eyes at me, otherwise ensuring she was not helpful in any way. Then I either borrowed someone's phone or dialed *67 to check on my cat 1-2 times a day, which even Sarah said would be an acceptable call frequency. As long as I didn't press them for information they didn't want to give, or let them on to the fact that I was deeply questioning how they were caring for my cat, the conversations stayed amicable. A couple of times when I called, Dr. Broome actually picked up, so I was able to ask him more about what happened, although his answers were a little vague and he sounded checked out. They didn't give her more gabapentin which my vet had prescribed for sedation if she was anxious, even after I reminded them it was a flavored liquid they could easily add to her food, and they became confused when I asked whether they used the pheromone calming spray they agreed to use when they admitted her. Later in the week there was a much more professional and caring tech I interacted with, who even called me to give me updates, which I greatly appreciated. Saturday morning Dr. Broome met with me to discharge my cat. I asked if he could send his full records to my general vet, and he acted like he didn't know what I was talking about. Every time he spoke, she growled from her carrier. When I got her in the car, I put my hand out to her and she started licking it. She's been her usual affectionate self since. I don't doubt that she snapped for some reason involving the stress of the hospitalization, but also some vets are not good at handling cats; it's hard to comment on whether Dr. Broome is one of them. She came back reeking of feces and urine, her front claws shredded--not sure why. There were a number of steps AVMI could have taken to decrease her stress, and it took a great deal of advocating on my part to get them to perform some of them-or claim to. The fact that it took so much exhaustive effort on my part to get basic information from AVMI once they had treated my cat tells me that something is obviously amiss at this clinic. I know some people have great experiences there, but I was not one of them. If nothing out of the ordinary happens, it might seem on the surface like this clinic provides excellent care. But if you have a concern, information is hard to come by. It's like they are in intense CYA mode. Not sure what all there is to hide. In their other one-star reviews I found similar themes. In the end, I was relieved to get my cat back alive.

    Jethro back home with brother
    Heather F.

    Dr. Broome & his staff are all wonderful, caring & informative 'cat people'. They treated my scaredy cat Jethro for hyperthyroidism in February. He was hospitalized for about a week and the staff was wonderful taking my calls & giving me updates on how he was doing. They have a webcam so you can see for yourself how your kitty is doing. And they also have kitty tv in the kitty thyroid ward so the kitties are engaged & entertained during their stay. Jethro is doing incredibly well now! It took him a couple of months for his body to get used to his new normal. But he's doing great now! I highly recommend looking into this treatment if your kitty is diagnosed with hyperthyroidism. If your kitty is a good candidate for the treatment, you can trust you kitty with Dr. Broome!

    Watching our little one on the webcam
    Krystina W.

    Well after 6 days at AVM, our cat Frank is finally home and readjusting. For anyone interested in the hyperthyroid treatment for their cat, I would definitely recommend researching here. We treated our cat homeopathically for a year after he was diagnosed and managed to keep it under control, but in the end the tumor grew and we knew it was time to do the treatment. 1) It is on the more expensive side, but cost is just a number when it comes to your loved one. I'm not sure the average cost but it was between $1200-$1400 for us. 2) The wait was a bit slow to get our cat checked in. Waited about 40 minutes which was a slow torture knowing any minute he would be leaving us. 3) The email/webcam was excellent. I felt like we were able to see what was going on 80% of the time with the little one. And they did a good job updating the web portal with invoices, weight, medication, etc. 4) Some people we called in were super friendly and a couple others seemed a little..burnt out/ robotic? 5) The most difficult thing which should be a forethought to others understanding the isolation your cat will have to go through. Watching the webcam you realize they are stuck in a small space (even smaller for the bigger cats--wish they had bigger spaces for bigger cats) with very little stimulus and interaction. It was pretty depressing seeing him like that all week. Overall, for the type of treatment and probably dangerous environment for the staff to be in long term, I think they do what they can the best they can. A little more stimulus again would have made the week go by a little easier but I still think it was/will be worth it (pending his return to normal heath). **note to owners, we brought in some extra toys and personal food which I think helped a tiny bit (though we didn't get our extra food back)

    Zoe
    Alexandria P.

    I chose AVMI for my cat to have radioiodine therapy. My cat Zoe is 14 and has only ever been away from home once, 13.5 years ago! Needless to say, as many other cat parents know, I was very anxious about her being away. She was dropped off on a Sunday and I picked her up on a Thursday. The the doctor and techs were extremely nice and knowledgeable which definitely put me at ease. The icameras are a very cool feature that I was so glad to have access to (although I did become a little obsessive with checking them lol). The communication I received was phenomenal. 10/10 I recommend this place. If it had to be done all over there isn't anywhere else I'd trust to care for my baby. It's only been 2 weeks since the treatment so I still don't know if it worked for Zoe but paws crossed her numbers will be good at her first follow up labs.

    Every single employee at AMVI treated me and Tiger Lily with incredible "bedside manner". I was given plenty of reassurance and never felt like just a number. They all had lots of patience for my many questions. They always treated Tiger Lily like she was part of the family and not just an animal. Thuy even took the time to find a flower blanket for Tiger Lily's photo because she has a flower name. When I expressed worries Sharon assured me that she'd make sure Tiger Lily got a room with a webcam. Dr. Broome let Tiger Lily sit on her bed while he did her exam because he thought she'd feel more comfortable that way. It's all those little things that add up to make one great experience. And of course Dr. Broome did an excellent job of patiently explaining complex medical things in a simple way for the layman to understand. Thank you AMVI for taking such great care of my cat.

    Our beautiful little kitty "Bella"
    Tony H.

    Dr. Broom is the best! Our cat Bella was suffering from hyperthyroidism and had lost a lot of weight. Thankfully we caught it early and our vet Dr. Son recommended Dr. Broom to us. We took our cat Bella there and she received radioactive iodine therapy. It has been 2.5 months since her treatment and she has gained all of her weight back! She is much happier and calmer than before. Our cat had to be hospitalized for 4 days. But the online camera really helped eased our anxiety during her hospitalization. We couldn't wait to take her home when she was ready for discharge. We could tell she missed us very much :( We were really impressed with the follow up calls from Advance Veterinary Medical Imaging. They made many attempts to follow up on our cat to make sure that she is on the road to recovery. Their attention to detail is impressive. We are very, very satisfied with the care our cat Bella has received. Highly recommend this place if your cat has hyperthyroidism and needs radioactive iodine therapy. This place is it!

    Marianne E.

    Dr. Broom and the staff are great! Very friendly. Dr. Broom is very thorough in explaining the process, effects and after care. He answered all of our questions before we could even ask them. They keep you informed every evening of your pets progress and disposition with an emailed flow sheet that outlines everything that was done that day, and all treatment provided. They have icam's so that you can check in on your pet. The ONLY reason that I am not giving 5 stars is because during my initial call to inquire about the treatment I was read a very scripted outline of the procedure, after care and cost. The cost I was quoted for a 4 night stay was $2300.00 and 100.00 a night extra if the pet had to stay longer to excrete the radiation to acceptable levels. I was told over the phone that they require a urinalysis and that would be an extra $100 unless you have one done at your own veterinarian, which I did and provided to them. What I was NOT told is that they require thorax imaging which is an additional $200.00 and things like subcutaneous fluid given are extra as well along with a few other things that added up to a total of $262.81 more than what I was quoted over the phone. Of course they gave me an estimate of the true cost at the time I went in for the consultation and dropped my cat off, but I was already there and they had my cat in a cat house in the back already. Besides, had they told me all of the charges up front I still would have gone forward with the treatment, I just would have been a little happier if everything was what they said it was over the phone. Total transparency! They are the only place that does Radioiodine therapy in the area so if it is what is needed for your pet it's not like there is any competition. Again, I highly recommend them to treat your pet just make sure you get all of the cost information up front. I hope this information helps anyone looking into this type of treatment and/or any treatment offered by this facility.

    Ali watching me write this review. She's thankful but never wants to have to go through treatments again lol
    Jennifer L.

    It's been 2 years since our 15 year old cat went in for the iodine radiation treatment for her hyperthyroidism. I kept meaning to write this review, because we constantly are reminded of how lucky we are that we found this treatment and Dr Broome to help us with our situation. Our kitty is 17 and still alive and thriving! . Our Cat was not doing well the moment covid started and it was very difficult to go through at that time. We discovered she had hyperthyroidism and we went to see Dr Broome, as suggested by our vet and we did some of our own research and everything led to him. We were nervous because Dr Broome discovered our little old lady cat had only one kidney! This added to the severity of her condition. She was labeled as high risk and she is very codependent on us in her old age, so we were worried. Th web cam helps a lot and we were able to watch her eat a little and move around. The first week or 2 back home was rough because you can't touch the cat too much and they are in shock. It took a lot of care and patience. But we are on the other side of it all and doing so well. So thankful for this treatment and Dr Broome! The cost of this procedure was beyond worth it!

    Just a week before treatment

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    Ask the Community - Advanced Veterinary Medical Imaging

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    Review Highlights - Advanced Veterinary Medical Imaging

    Broome and the wonderful front office staff did warn us he might've designated a larger space without a camera.

    Mentioned in 72 reviews

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    Tustin Legacy Animal Hospital

    Tustin Legacy Animal Hospital

    4.5
    (71 reviews)

    I needed to take in my Russian Blue since he was sneezing and ate a foreign object. He later…read morestarted to drool so I knew something was going on! He wasn't looking so good so I was calling around to see who could take him in on such late notice. Luckily we were able to be seen in 30 minutes on a Thursday morning! The staff were super nice, empathetic, and informative. We did an exam and some blood work, and sure enough he was feeling nauseous, with him drooling and all, and they were able to detect the foreign object through an x-ray. Dr. Negvesky was very helpful and knowledgeable. She explained all of the procedures and potential outcomes. They provided me an invoice of all of the exams and procedures, and recommendations, and I was able to decide on what we could do given our financial circumstances. They were all understanding and supportive and patient as I was going back and forth with my partner on what to do. They eventually referred us to a specialist to get an endoscopy done to take the foreign object out. After everything was done and our cat was discharged, we got a text from Tustin Legacy to check up on him and that was so lovely for them to do that. I definitely recommend this Animal Hospital 100%

    Just moved to the are and wanted to bring my dogs there to find a new vet. Their reviews looked…read moregreat until I called to make an appointment. The lady over the phone seemed miserable and unhappy. No joy in her voice at all. Now why would I want to take my pet to a place with energy like that? If you're not happy to be there it probably show in the care for my pet. Update: Appreciate the response, but I'm all set. I ended up calling another vet and the difference in energy was night and day. They were welcoming, friendly, and informative, and their tone made everything feel clear and comfortable right away. That experience really confirmed for me that there wasn't any misinterpretation on my end. The way things were communicated made a big difference. We're already on the way to the appointment now, so there wouldn't be much point in trying to revisit anything at this stage. I do appreciate you getting back to me.

    OC Veterinary Medical Center

    OC Veterinary Medical Center

    4.5
    (387 reviews)

    This review is long overdue. I've been bringing my dog, Chelsea, to OC Veterinary for 10 years,…read moreever since I moved her down from the Bay Area. Chelsea recently passed away at 17, almost 18. She had such a long, happy life because of the care she received here. Chelsea was my baby, and I know how hard it can be to find a good vet. Pets can't talk, but you can see when they are genuinely cared for--and Chelsea got the best care at OC Veterinary. From the receptionists to the doctors, she was loved by everyone, and I am so grateful for that. Chelsea saw both Dr. Horn and, mostly, Dr. Nikki--both are exceptional veterinarians. We saw Dr. Nikki the most, and we had a very special connection with her. After Chelsea passed, Dr. Nikki even reached out to check on us, which was incredibly kind. She is practical, compassionate, and everything you could want in a vet. Chelsea also saw the groomer, Heather, who was very gentle and careful with her. Chelsea had back issues and was an older little lady, so it was comforting to know she was in safe hands. Sandra and Steve also made a big impact on Chelsea's life, especially Steve. They cared for her like she was their own family. Steve even called to check on us after Chelsea passed, which meant so much. I'm sorry this review comes so late, but I feel Chelsea would have wanted me to write it, and I want to honor her memory. No one enjoys visiting the doctor, but I am so grateful that we found such a wonderful facility to care for Chelsea. I loved her with all my heart, and after our family, OC Veterinary loved her most.

    First visit and I was impressed. They got me in for a same day appointment with my cat's name on a…read morewelcome board. Very thorough exam, explained everything and welcomed questions. Excellent place.

    Saddleback Animal Hospital

    Saddleback Animal Hospital

    4.5
    (122 reviews)

    These guys have taken care of our cat forever. They came highly recommended to us. After a debacle…read morewith my former vet that we have used for our dog, we came here for a second opinion. My old vet spent 3 minutes with us and never touched my dog. Just tried to upsell me on unnecessary treatments. Dr. Kavanaugh is old school. Been doing this for years and is the owner of the practice and the building. A no nonsense, kind and competent proprietor of an independent small practice. He spent a long time with my dog, did the necessary physical exam and made a conservative recommendation. He's an honest and trustworthy guy and is now the vet for my dog and cat.

    WOW! This place gets either a 1 or a 5 rating... so I'll give them a 2 just to be different... and…read moremore generous than I should. Moved into Tustin a couple years ago and selected Saddleback recently for their close convenience. Certainly a busy place which I saw a a good sign. Even when you call, 75% of the time you're put on hold, sometime indefinitely. Initial observation was this place is rather dirty, in need of some deferred maintenance and a good cleaning crew. Up front staff are nice, especially the gal sitting in the middle toward the right (don't remember her name but she has a good memory.and goes out of her way to greet you and ask how your pet is doing). They are prompt at moving you into a room but we've sat, at tines, up to an hour for the vet. Our pet is approaching end-of-life issues with arthritis and heart murmurs, pacing and panting, hyperventilating, and keeping us up at night. We just want her to be comfortable. I've been through the lives of 5 dogs and am familiar with the process and drugs/interventions that have worked. The vet said she needed blood work including liver testing before prescribing. I said, "Testing? Hell this dog may be dead by the time we get the results!" I just want all of us to be comfortable. Called Saddleback last Wednesday asking for a call back from Dr S. Called again on Friday asking for a call from any vet, no response. Resorted to returning to our previous vet Wednesday and endure the longer drive and traffic. Dr S finally returned my call on Wednesday after my old vet called Saddleback to retrieve my pets recent records and X-rays. Dr. S was initially nice and professional but tended to go rather condescending and annoyed with our concerns. I guess you can act that way when you're so busy. Try Saddleback at your own risk.

    Lee Animal Hospital

    Lee Animal Hospital

    4.6
    (152 reviews)

    My initial review will be short and sweet!…read more I walked into Lee animal hospital with no appointment seeking a quote to get my pup spayed. The front desk was so friendly, they were patient, thorough, and answered all of my questions (even the slightly neurotic ones lol) The hospital is clean, spacious, and makes both you and your fur baby feel comfortable and safe (my pup was happy as a clam in the lobby as I asked my questions) First impressions really do matter because it took all of 10 minutes before I decided to schedule and book my pup's spay. In addition their prices are super reasonable (and I've visited every vet within a 20 mile radius of this one over the past couple of months) I will follow up with another review once my pup has had her spay!

    Was excited to switch vets and bring my senior dog here for her senior wellness appointment but my…read moreexperience was far from pleasant. When we arrived for our scheduled appointment the front office seemed extremely overwhelmed. Not only did they not greet us, but they were rude. Like if us arriving was a bother. We weren't allowed to check in, they said we had to wait. We proceeded to sit down. 10 minutes passed by and although most of the people had cleared in the front, we still weren't acknowledged so we left. On our way home, they called and said we had missed our appointment. I explained we were there but weren't checked in. I'm sure dr Lee is great. I just hope he trains his staff to work better in a fast paced, high stress environment specially because it involves pets.

    Advanced Veterinary Medical Imaging - vet - Updated June 2026

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