This place is ABSOLUTELY TERRIBLE / EVIL / MESSY!! I had to struggle for many months with endless…read moreproblems with these people after purchasing the car. Making mistakes on their paperworks constantly, blaming for and yelling at the customers ... I can't emphasize more to people not to do an expensive shopping from this place. YOU WILL BE STRESSED OUT FOR A LONG TIME AND REGRET BY DEALING WITH THESE PEOPLE. AGAIN, STAY AWAY FROM THIS PLACE!!!

It's very hard to contact them...is there a contact number? I bought a car from them in 2021, My…read morebreaks have gone out and I need repairs. So my question is,Will they repair my breaks free of charge?

I am a retired Veteran, grandfather and was searching for a car for my grandson so he could go to…read morework after school. He found a Camaro at https://www.phxautocollection.com/ and called to check availability. Giovanni said it was available so we went to do a test drive. When we arrived Giovanni let my grandson start it but the front seat was not bolted down and wires were hanging down from the dash - so no road test but my grandson really liked the car so I (stupidly) put down $1200 to hold the car while the repairs were being made and getting my loan squared away. Unfortunately, no lender wanted to give me an acceptable loan due to over market price, age of the car and high mileage. Phoenix Auto Collection refused to lower the price to market value and after 4 days waiting for the repairs - I cancelled my offer and requested my $1200 back. Giovanni said no problem but since he could not reverse the charge on my credit card (due to financial manager not available) that I would have to dispute the charge through the credit card company which I did, and a provisional credit was issued. 30 days later Phoenix Auto Collection get the $1200 back because they showed my credit card company a receipt that I signed indicating NO REFUND - even though the actual purchase contract I signed had a cancellation clause with a full refund that is standard in the Auto Industry. Finally, after days for going round and round with the credit card company and Phoenix Auto Collection - they refused to do the honorable thing and return my $1200. We never got to test drive the car (or take possession of it), we were not able to get a reasonable loan and it cost me $1200 to learn a lesson about Phoenix Auto Collection LLC.

My car before entering the shop was beautiful. They will leave your car outside next to the…read morefreeway. Where cars can throw rocks chip and damage ur car. It spent 3 months in shop and Issac kept trying to charge me for things warranty was willing to cover. Very shiesty shop i have different brand tires after as well which they have said they did not do. Very dishonest and misleading business.

I usually hate buying a vehicle, the constant haggling of pricing, going back and forth with the…read moresales manager with payment / interest rates, and the hours spent at the dealership. However, I didn't experience any of that here at a "A lot of cars". First, I never felt hassled. I found the car I liked through my banking app that uses truecar car buying app which automatically sent my contact info to the owner when I clicked to see the exact pricing. The owner called and I told him I'm just browsing. That was not a problem, he was quick to offer a text with the car info and that he would leave me be and to reach out to him if I wanted to look at the car or any others. I really appreciated that, especially after getting harassed by other dealerships that will continue to call and text you. Second, we showed up and were treated like VIPs, we were quickly able to checkout the vehicle we wanted and it was completely detailed and ready to go. We got to test drive it where ever in the area to ensure we got to see the handling of it. Third, the vehicle condition! I was a little concerned with the miles as I usually never purchase a vehicle With over a 100k but you could tell they took the time to ensure the car was looked over, lots of new parts, and it drove and still runs flawlessly. Fourth, the trade in and payment process was so easy and streamlined. Worked with the owner from start to finish and it took us about 45 mins tops! Part of it was my fault with recently getting married and half of my information I had changed my name but the other half didn't. It led to some confusion. Bonus! the website is kept up to date. When I showed up the car I wanted was there and every vehicle online was there. At the end of the day I was happy with the process and have even referred family.

Charlie is a wonderful man to do business with. The entire experience was smooth, quick and…read morefriendly.. I highly recommend reaching out to Charlie when you are in need of a vehicle.

I am extremely happy with All Price! I found a Prius that I wanted to look at online. I was buying…read morea car for my son to learn how to drive and eventually use for school. I didn't have a huge budget, but needed to have something reliable. As it turned out, I didn't fall in love with the car I went to see. There was no pressure applied to move forward. Jeff however, had a line on another vehicle that would be coming in with low miles. I was very interested and asked that he contact me with the details when available. As promised, this car was in fantastic shape, had all the car fax information and was at a very fair price. I do not personally care for negotiating over a price so this was important to me. I have purchased my fair share of cars in my day. This was a top notch transaction. They are very professional and perform with integrity. The battery warranty was a life saver. While the car has low miles, it's 12 years old. I suppose it is fair to expect those old batteries to wear down. After about 6000 miles, they fixed/replaced the battery with no hassles! I've been driving my sons future car to save on gas. When I turn it over to him, I see another Prius from All Price Auto in my future.

From the owner: With years of experience serving the Phoenix area, our dealership is dedicated to offering…read morehigh-quality, pre-owned vehicles to our customers. From the moment you walk through our door, we're committed to providing you with a great car-buying experience. With our skilled sales staff and financing options, we'll help you get the vehicle you want, at the great price you deserve. Our goal is for you to be so delighted with your vehicle purchase that you'll come see us when you need your next car and will happily recommend us to friends and family. Customer referrals are the ultimate compliment. With many vehicle shopping options available, we differentiate ourselves by understanding our local car-buying community and satisfying its needs; helping valued local customers like you, find the vehicle that's the "right fit." Feel free to browse our inventory online and check out the Featured Vehicles section on our homepage. If you see a vehicle you like, submit an online quote request, or contact us to schedule a test drive. To learn more about our dealership and how we can help with your next vehicle purchase, please call or stop by in person. We look forward to meeting you.

Please, please please do not purchase a car from Larry.... Paid cash for a truck in November 2021,…read moreand as of July 12th we still have not received title. the current title holder is actively trying to repossess the vehicle. Currently working with the state of Arizona Department of transportation inspector generals office to resolve

WHERE to start.... First of all I have never seen a bunch of people who lie for no good reason…read more.. Especially the " Manager DANA.... the when you call him out for LYING... Lol... He gets even More upset. When I called there I spoke with Octavio. I advised him my license was suspended and my husband didn't have a license at ALL. He assured me that it wouldn't be a problem. I took 2 days. To gather All the information and email it. I purchased insurance and both me and my husband left work early to make sure we got there in time. Which cost us 70.00 in UBER fees between the two of us. When we arrived. ALL of sudden it was and we wouldn't be able to get the vehicle. BUT if we paid MORE then the agreement... We could get the car. Can you say SCAM.... SO.... THE NEXT DAY.... They tried to get me to still take the vehicle after wasting my time and money... Ummmm nope... I don't think so. So I asked them for just a letter for the insurance company advising we didn't get the vehicle. The MANAGER DANA.... Started yelling at me and refused to provide proof we didn't get the vehicle. Horrible people and horrible customer service. AND apparently liars. It's sad that people like this do business of any kind.

BEWARE NEVER BUY A CAR FROM HERE!!!…read more I was looking for a used vehicle for my daughter and first eyebrow raise was a $8,000 car being sold for a total of $18,000 with financing for 4 years. Crazy APR for an old beat up 100,000 mile Nissan. I lifted the hood to find the battery corroded from water damage, very dirty under the hood overall, and not to mention the breaks were very squeaky plus low-tire pressure light came on during the test drive. Another thing I noticed while getting information down in the office was there were two separate people coming in to complain about the vehicle they bought having mechanical issues. I brought this up to the sales associate and he stated they have a 30-day warranty on all vehicles. Only 30 days?!? When the usual warranty should be 6-months to even a couple years. Very fishy auto company, only recommend to buy if you want to do charity work and end up with a vehicle that'll last one trip to a corner store before blowing up on you.

Literally the fastest car buying experience ever - was in & out in an hour! Was really nice,…read morewilling to work with us, and nice staff! Thanks Mark for helping us find our commuter car!

5 Stars "I had a…read moregreat experience with The Other Guys Automotive. The team worked hard to get me approved when other places might have turned me away. The process took some time because they were working with multiple lenders, but they stayed in communication and found a financing option that worked for my situation. I especially appreciate that they took the time to explain everything, helped me get insurance set up, and got me into a 2023 Kia Soul that I really enjoy driving. The car drove great on the test drive, and the staff was patient and professional throughout the process. A special thank you to Reeves for working with me and helping make this happen. If you're looking for a dealership willing to work with different credit situations and help find a solution, I'd definitely recommend giving them a chance."

WOW!!!! I had a great sales experience. I left an amazing review about it..THEN the CHECK ENGINE…read morelight came on. They reset it and told me it was fine... it wasn't. Compression problems in the engine in the first week. Service wouldn't even talk about it unless I had the gold standard warranty, even though we were still in the 15 day sales warranty. I did, though. Extremely condescending return from the service dept. I emailed the sales manager Reeves, who i prior had a great experience with. He said he wanted to get it right, come in Monday at 830 as planned to get it all fixed. I arrived at 833. Service asked if I had an appointment, yes. Now they want to diagnose the problem they've already seen twice. Reeves doesn't show up until 11, catches an attitude because I sent him an email saying it was crazy work for me to be here to fix this as advised and he isn't here. He said Ay, our hours are posted. I'm on time. After his response I went on yelp....omg... the reviews!!! How many people they've done this to!!!...I told Reeves I'm in trouble here huh? He asked what i meant and I told him...the reviieeeewwsss... he said it's not his fault, in his words, their service department sucks, service sold me a bad car, not him and I could get out because I wasn't going to give him a bad day just because I was having one. He literally said have fun waiting for service to fix it, you're not getting any help now. I didn't get out. He told me to wait outside. I waited right there in the office... I'm waiting as i write this review, sitting in the sales office being utterly ignored by the sales manager... waiting for parts that should have already been here since they knew the problem wasn't fixed and I'd return for service soon. I've been here for almost 5 hours and the car is still on the lift. When the service department sucks so bad that the sales manager tells you they suck instead of being accountable for selling you a terrible car... you know you're in trouble.

PLEASE PLEASE DO NOT GO HERE!!!…read more I drove 5 hours down here to look at a car that they basically said was perfect. The pictures were altered to represent the cars true appearance. When we got there the car look like it was beat in with a baseball bat. THEN test drove the car with the front wheel almost falling off. Literally scammed us out of our $500 deposit and a 5 hour drive. Unbelievable. They are liars and misrepresented cars. They also did not even bother to clean the car and left the car dirty to hide all imperfections.

stay away ,they block my calls and don't want to fix it or help to stand behind it,I have to fix…read moreit after two months, its sad communication from them. It's bad.