MAKE AN APPOINTMENT WITH ANNA…read more I had been going to Magical Eyebrows just downstairs on the lower level of the same Springfield mall, for about 3 years. To the point where just before a big trip, the ladies their gave my two eyebrows with completely different shapes, angles, and not NEARLY symmetrical. I give my thanks to Anna for fixing their mistakes and helping me restore my natural shape. She takes her time and truly cares about your experience and results. I couldn't recommend her enough!

I no longer have eyebrows. These places are only about removing hair, they are not trying to shape…read morebrows. Never again.

Tina is a gem and I'm so glad I found her. Her attention to detail is perfection and strives to…read moremake you look and feel your best. Tina's studio is immaculate; I'm always so impressed with how clean and fresh the place is. She is a one woman business so she does require reservations and she does request you text upon walking in the door, which I greatly appreciate so my privates aren't exposed to strangers and there is a sense of serenity and privacy. Her pricing is very affordable and fair. I wholeheartedly trust this woman to do whatever she wants on me because she is just that fabulous!

I have never been treated so poorly by a service provider. I stopped going because I was…read moreuncomfortable and anxious each appointment. I find her prices to be higher than other studios, which I am ok with if the service is great, but unfortunately I was made to feel like she was doing me a favor and I was waisting her time. Unfortunately the laser treatments did not work and grew back pretty quickly.

I have received a facial and a microdermabrasion from Karin. I really enjoyed the experience; she…read moreis very skilled at her field and is very pleasant to talk to. She sold me a wonderful eyelash growing serum that seems to be working fantastically for my wedding! I was never a facial person before I went to her and now I'm fairly certain I'll be a regular. Thank you Karin!

I've been receiving hair removal services at Skin Care Solutions for a bit, and I'm overall pretty…read moresatisfied with the results. Karen is really welcoming and friendly, which certainly contributes to a pleasant experience. She also takes care with her services, prepping you before and after, and in speaking with her, I can tell she is very knowledgeable about her industry, which assures me that I'm in good hands (though the positive results are of course telling). She also offers other services, such as microdermabrasion and others that justify the business name, but I have not received those. The prices for the hair removal services I receive are a bit expensive, but one of the reasons I initially sought out SCS is because the prices are generally competitive for the area (i.e., DC's more expensive, but more rural businesses may be cheaper). Skin Care Solutions is located in the same building as Jon David's Salon, and the front desk is operated by the salon. The front area is of course salon-y and has that haute couture ambiance, but I survive just fine wearing a t-shirt and jeans for my appointments. The people at the front desk are generally friendly and treat me as a valued client. Ultimately, I would definitely recommend Skin Care Solutions' hair removal services; I've had mostly satisfactory results with competitive prices, which I feel make for good value.

Love! Love! Love Milan Laser. For over 20 years I've done waxing, laser, and electrolysis. Having…read morePCOS I know the hair will grow after stopping laser. What I love about Milan is that after your sessions end you can come back and don't have to pay again. This is what sold me. Also, the staff is so welcoming and makes you feel like family. They offer water and snacks and it's very clean. I love that your laser is done by a nurse. Daria makes you feel very comfortable. I was so relaxed I could have fallen asleep. First time having laser where I felt that relaxed. If you're wondering if you should schedule your consult, this is your sign to do it now. Tiffany will go over everything in detail with you. You will love her too

Awful customer service. My appointments were repeatedly cancelled throughout the entire winter,…read moreleaving me able to receive only 6-7 treatments over the course of a full year. After all the delays, I requested a refund. What I was told should be a 24-hour process took nearly a month for the clinic manager, Tiffany, to partially resolve. To make matters worse, I've paid over $2,500 and was credited only $200, with little to no explanation. The client resolution team is completely unreachable, making it nearly impossible to get answers or assistance. Between the constant cancellations, lack of communication, and minimal refund after such a significant investment, this is a scam-no doubt. I would strongly caution anyone considering doing business here

I've gone here for pedicures and manicures and I keep coming back because this place is so great! I…read morego to Kim for hard gel manicures. I'm so impressed by how long they last! I've kept them for a month before and they don't chip! Kim and all the staff are very kind and welcoming and considerate of what you want.

I've been going here for years, and has been my go to nail place in the Springfield area; however…read morerecently I had one of the worst gel manicures done and the business did nothing to rectify it. Mistakes happen but a lack of customer service is an issue to me. It's been two weeks and my gel manicures is chipped and peeling off. This seems unacceptable for a gel manicure and I've never had this happen before. The front sssk said they can't do anything over a week without management and gave me the manager's number. I called and left a message but never heard back. The pedicures have been consistently good so I would go for those but maybe skip anything else unless you have a technician you know and love

I have been going to Pooja for a couple of years now. It is really easy to get an appointment with…read moreher via the Genbook website. Very quick. Wait time is nonexistent. I started off doing my eyebrows and then moved to full body wax with her. She tells me the process so I am not nervous.Keeps me talking to avoid pain lol Upon reading some comments, she could trim after she threads your eyebrows. Sometimes the hairs aren't align and look symmetrical. She does offer aloe at the end. She does put a cleaning oil after the waxes. Prices are great! I can't complain. ESP someone on a budget. I don't plan to seek another person unless I move!

The best in West Springfield! Pooja is great and doesn't over thread my brows. She's booked…read moreappointment only so sometimes hard to see spare of the moment. Otherwise, best brow service..period.

I've been getting serviced here for a year now and 10/10 they are amazing! Very friendly,…read moreprofessional & knowledgable.

they are on time professional kind and personable business with utmost respect for other and your…read moretreatment and care.

I went for my third time today for eyebrow wax and tint. I was pleasantly surprised she remembered…read morewhat we did the last time and had a recommendation for a positive change. I'm extremely happy with the results. She is extremely professional and friendly, which is the perfect combination. I look forward to returning for additional services. She also offered me a military discount, which I didn't expect. Very positive experience!

I read tha fantastic reviews the Burke Facebook group and knew Poonam was the one who could fix my…read moreeyebrows. She skillfully waxed, shaped and tinted my brows and I couldn't be happier. Her spa is not a secret and it was worth the wait getting an appointment. I feel like I also made a new friend today, Poonam is that comfortable with her clients! I'll definitely be back for a facial, highly recommend Cloud 9 Spa.