Great experience. Chair was waiting for me upon my arrival at the hotel. I'll just leave it here…read morewhen I'm done and the will pick it up. Highly recommend.

Anthony provided excellent service for us while renting a wheelchair for my mom this week! He…read moretexted me to coordinate time, checked in to confirm, and even was so helpful on pickup when we changed our time to an earlier pickup. We will definitely use again. Not only was Anthony fantastic, but the wheelchair was better quality than the ones at Disneyland. It was a life saver for us with my 81 year old mother all week! Thank you, Anthony!

Luis responded immediately with clear explanations with quotes over the phone without any sales…read morepressure. Luis showed up promptly for installation and did great job fast and efficiently. We highly recommend his product and service. We went with certified pre-owned at great price are very happy.

I didn't use their service but would recommend this company for the prompt response and…read moreinformation. Luis replied my questions quickly and this helped very much in decision making Thank you

Arrow Lift is truly amazing!! Great job on the rebuild…read more Thank you to Kelsey for her patience and help in organizing all the meetings and emails. Duane and Robert were organized, highly qualified, and went over and beyond. They finished the rebuild early, and the elevator is great. Thank you

Unfortunately, this company's service has declined significantly over the years. Prices have risen…read moredramatically, with the initial inspection fee alone now reaching $350, before any parts or repair costs are added. More concerning, when an elevator malfunctions, customers can face weeks-long delays before a technician arrives to address the problem. What is most troubling is the impression that maintaining existing equipment and ensuring customer safety have become secondary priorities. Rather than providing prompt, reliable service, the company appears far more focused on selling new installations and upgrades. For a business entrusted with something as essential as elevator safety, that is deeply disappointing. I can no longer recommend their services.

Such friendly staff and had exactly what I needed to pick up for my mother-in-law! The place is…read moreclean, organized, and well-stocked. Will come back here for elder care needs for sure!

We needed a hospital bed and they made it so easy. From our first call to the office, they were so…read morehelpful and informative. Delivery and pick up was quick and efficient thanks to Nathan and Carlos, who were so friendly. We highly recommend this company and will use them in the future.

My lift chair was malfunctioning consistently within the first 9 seconds of operation. I decided…read moreto use a search engine to find a firm in the Inland Empire Service area. The search brought up LiftTech Solutions where I used the Websites Q/A auto search feature. I entered my ChairLift problem during the mid evening timeframe; and, was surprised when a "Live Person" responded to my request for services. A appointment to service my lift chair was made for the next day. Needless to say, I was surprised with the quick response. "Rudy" arrived "on time" and analyzed the problem and solved the problem within 90 minutes where my complete system was analyzed and repaired. Rudy explained every step of the repair. There were no surprises when his solution fixed the problem and it is now running very smoothly. Thank you, Rudy, for the "Quality Service!"

I was able to get two refurbished units within a reasonable time of scheduling. I sent pictures and…read moresome measurements, so he came fully prepared. Gives thorough instructions on the safety features, maneuverability and the remotes.

Doug was very helpful and kind, he went out of his way to help me…read more I would definitely use this company again and highly recommend them to anyone looking for reliable service. Sandra Garcia

On February 10, 2026 I went with my father-in-law to Specialty Medical to purchase an electric…read morewheelchair. I was the one communicating with the owner, Doug, during the visit and he even texted me the receipt directly while I was standing there in the store. Within a day or two, around February 12th, we decided to cancel the order. From that point forward we spent weeks calling and trying to get a refund. On March 12th I texted Doug again regarding the refund. Screenshots of that conversation are included with this review. In those messages he discussed giving a partial refund and repeatedly asked that we remove the review. On Friday March 13th I personally went back to the store and picked up cash from Doug in the amount of $2,355. Even then the full amount was not refunded despite the order being cancelled almost immediately after the purchase. After I posted my original review about the experience, Doug began calling and texting me asking that I delete it. I have included screenshots of those communications so people can see exactly what was said. Doug also replied publicly to my previous review claiming that I was not a customer of the business. That is not accurate. I was present in the store during the purchase, communicated directly with Doug, received the receipt from him by text, and I was the one who returned to the store to collect the refund. I have also included screenshots of the original review that was removed. People rely on reviews when making important decisions, especially when purchasing medical equipment. Because of how this situation was handled and the communication afterward asking that the review be removed, I believe it is important to share my experience so others can make informed decisions. All of the statements in this review reflect my direct experience with this business and the communication I personally had with the owner. Supporting screenshots have been included for transparency.

Don't bother calling this number. US you ask if it's victory and and the person on the other end…read morejust hangs up on you.

Wow, I dropped off my vintage wheelchair years ago to get new rubber wheels installed. It took 3…read moremonths for the repair. That wasn't a big deal, since it is more of a prop. The problem is that THEY WILL NOT GIVE IT BACK! They can't even tell me where it is. Every 3 months or so, someone will call me, saying they haven't forgotten about me. I will happily pay for the repair! They have had it for 3 years.

Lifeway Mobility installed our stairlift in May. My husband is still recovering from a sepsis…read moreattack in March and can no longer navigate the stairs. The stairlift is very user friendly and easily folds up when not in use. The staff was friendly and extremely capable and not at all chatty. We are not thrilled that a stairlift was necessary but we are VERY thankful that we chose Lifeway Mobility. I would recommend them to anyone.

Lifeway Mobility is the only team I use . They have serviced my husbands lift for the last six…read moreyears . They keep it moving always . Their team of service technicians are more than qualified, polite and respectful always. Thank you Lifeway for helping to keep this veteran in his home.

Very helpful. I had a niche request and they were very accommodating with trying to solve my…read moreproblem.

This Company was OK Pre pandemic but now they make…read moreexcuses!!! And leave patients hanging . They don't confirm appointments , cancel at the last minute and then blame the patients !!! Having worked them in the past I called them about manual wheelchair repairs and transitioning into a power chair . I was told that they would get back to me weeks later I hadn't heard from them only to find out that they had the parts for my wheelchair yet never called me to make an appointment. This week Carlos canceled two appointments back-to-back blaming it on his trifling unprofessional , unreliable technician although I understand it's not helpful to me because I need repairs to my manual wheelchair and I'm ready to transition to a power chair but these people don't have enough patient respect to show up! Carlos canceled on me two days in a row !! And they expect I'm supposed to be grateful when they say let's try for next week . Well today is May 4th and I called them in March to start the process so I'm done with Burbank medical and their trifling technician who shows up whenever he likes!! Therefore on a scale of 1 to 10 I give them a 1!!! And I am now off to find a medical supply company who will show up! Handle business! Repair my manual chair and assist me with getting a power chair!! It's unfortunate because these companies know that patients don't have many options so they feel like they can treat patients like trash and we're going to gleefully accept it. NOT!!

Had a friend from Hawaii visiting and needed a scooter for her to get around. This company was very…read morehelpful accommodating and excellent service. The scooter ran all day at Disneyland it was easy to dismantle and assemble in 3 easy steps. Will definitely rent again. They have 3 and 4 wheels scooter to choose from. The whole process was easy to navigate. Thank you Joshua for a great experience.

Ok I have rented a lot of places and they r overpriced and rude. BUT HERE LET ME TELL…read moreYOU. Not only r they decently priced after I paid I realized they were a hr 1 45 min ! Detour out of our trip for a fee they came all the way to my Location for drop off. Then when I had expected car trouble the owner was so incredible and worked with me every step of the way!!!! I would rent from This place any day of the week weather ur family Memeber is disabled Or you had a surgery and can't walk and need a family member to get around safely this is your place, not only that the owner as I said is a saint this man is incredible Thank u for Making this rental seem less even with all the hiccups on our family's end !!! Amazing place highly Recommend