The gate agent for JetBlue was so unhelpful on our recent trip. Our flight leaving San Diego was delayed by about an hour, which caused our connection to become extremely tight. My boyfriend walked up and asked if we could be moved closer to the front of the plane given the circumstances and she waved him away without even looking at our itinerary. Told him the gates were close together in Boston. The plane had several open seats closer to the front, so this would not have been a burden on her. The flight attendant on the plane was much more helpful, and the pilot made an announcement that a few folks had extremely tight connections so please remain seated unless you were one of them. Every single person in economy stayed seated, but I guess the announcement didn't reach the privileged, self-centered folks in first, as they ALL stood up and a woman told my boyfriend to move so she could grab her luggage. He said no, and I explained we had an extremely tight connection. A man in an Aloha Brewing shirt barked at me that everyone had tight connections. He started becoming very irritated and the woman in front of him told him that it was too early in the day to fight me. So that was fun. I hope dude felt really good about himself for going off on a girl. Anyway, he said he was going to New York so I checked the flights to New York. His connection was not tight. He was just rude. I recognize this is unrelated commentary but it's helpful context in the grand scheme of my experience. Our connecting plane was nowhere near the gate when we disembarked, so we had to run through the airport to another part of Terminal C in Boston. A JetBlue agent there asked where we were running to and said she'd call the plane to ask them to hold it for us. They did. JetBlue in Boston was stellar. All's well that ends well in the end, and the FA/pilot really did save the day, but I really wish the gate agent in San Diego had cared even an ounce to help us as a touch of customer service would've gone a long way. It could've been a different outcome if economy hadn't acknowledged the pilot's announcement. read more

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Still love JetBlue! The priority boarding extra leg space and TVs make it a great flight. The only issue is with this hub there seems to be more delays than leaving Boston. So far only 25 percent of my flights leave on time. From Boston not as single delay at all. Luckily I never had a flight get cancelled. On my last trip a majority of the TVs were not working. They kept restarting. I also had the worst passengers sitting in front of me. They took up Two rows and they were out of control the entire trip. They could not control their kids. It was horrible and like a scene from Outbreak. They kept coughing all over the place, they would also stand up on the seats and cough in your face. . Wouldn't doubt if it was the flu or something. The kids kept jumping on the seat and screaming and crying. They could not control the kids. The entire family manned 1 bathroom for like 1/2 the trip. At one point the father apologized to me because the kept throwing and losing crayons and the would end up in my row behind them. Why not control your kids instead? The was a nightmare flight. I was going to ask for another seat but didn't want to make a big deal of it. At one point the father kept knocking on the bathroom door when somone else was in there. You took up the bathroom the entire trip, maybe others now need to use it. I could hear other passengers complain about them but not sure if they said anything. This was like Romper Room and Daddy Day Care all mixed in one. I feel bad for anyone else that has to get on a plane with them. Ok my rant is over. Just wish a flight attendant woulda told them to relax. And keep seated. lol. Can't really blame JeTblue for the passengers so I'm giving this trip a 3.75 lol. read more

JetBlue - Airlines Near Me - San Diego, California

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if I could give jet blue San diego no stars I would. in a time where tsa lines are insane and people are getting to the airport earlier and earlier to account for it, JetBlue San Diego doesn't open their bag check until an hour before the flight LEAVES. They have the rudest staff walking past telling you they are in a meeting in the back and that this is "just policy". insane. read more

bought a ticket and a month later I couldn't make the flight due to work and try to get my money back. They said nope. so I will never fly JetBlue in my life. read more

If it were possible to give JetBlue a negative rating, I would. My husband and I checked in for our flight 24 hours in advance, only to find the app indicating that the only seats available were premium options. Left with no alternative, we paid an additional $330 for two exit row seats. When we arrived at the airport, the flight was completely full. We attempted to change seats, but the gate agent informed us there were no options available and advised us to call JetBlue the following day for a credit. Naturally, we wanted confirmation at the airport, but the only customer service desk was too far to reach with boarding underway. When I called JetBlue after the flight, I was told we should have simply waited at the airport instead of purchasing the seats online. Excuse me? At no point was this stated in the app, nor was there any indication that purchasing a seat in advance was essentially a gamble. To suggest that customers should ignore what the app presents and instead wait until reaching the airport is both absurd and insulting. This is the definition of a bait-and-switch scheme. We were forced into paying for "premium" seats that turned out to be anything but premium -- no window, cramped, and entirely unworthy of the upcharge. The only redeeming aspect of the flight was a stellar flight attendant, Sharon, who provided excellent service despite the circumstances. JetBlue's handling of this situation was deceptive, unethical, and demonstrates a total disregard for customer trust. Unless you can rectify this by issuing a full credit for the fraudulent seat charge, rest assured we will never fly JetBlue again -- and we will make certain others are aware of your dishonest practices. read more

Delayed and cancelled flights. JetBlue is in a state of disarray and cannot guarantee the flight you are purchasing is the flight you will get. They will reschedule you through unreasonably long connections where you will have to deal with (yeah, you guessed it!) more delayed flights. Once I got to my destination, my bag took 50 minutes to come to the carrousel. read more

JetBlue - Delayed bags: 40 minutes to get your bag. - Airlines Near Me - San Diego, California

My fave airline for so many reasons. My experience flying back to NYC from San Diego was no different as it was a terrific flight. Easy gate check in with self kiosks that are easy to use. Pleasant gate attendants. Friendly in-flight staff. Wonderful unlimited free snacks during the flight. Comfy seating. Great in-flight entertainment with many movies and TV shows to watch. Ticket prices are some of the best. Yeah, I'll be flying JetBlue round trip to San Diego again. read more

Jet blue is my favorite airline and today it all just proves why. Andrea the ticket agent was so professional and calm and there was a whole full flight. Susan is by far the best Stuart I've met on a flight. She goes beyond what required of her for sure cause if this was the standard she wouldn't be the best I've ever met. Flight 620 to Boston 25 May 2021. read more

I just heard a very disturbing story of a friend being singled out and accused of disrupting a flight. They treated him like a criminal and gave him horrible service. read more

I love JetBlue. Almost everything about them is cool. It would seem that right now, they do not want me to fly unless I purchase the Allianz insurance. I have been through the process three times, most of my morning, trying to book a flight without the insurance. Every time, after I hit the Accept and Pay button, the wheel just goes round and round. Has been now for 15 minutes on this particular attempt. I know that their website notoriously sucks but this is rough. They want to charge $25 per customer, per flight to go through the telephone. I'm a TruBlue member and our family, all four of us, fly to the East Coast every year. This is truly, bluely, disappointing, and frustrating. read more

I have been a loyal Mint client of JetBlue for some time. On a flight from JFK to San Diego this morning, I had seat 4f. When I got my boarding pass, it assigned me 5c. 4f is a single-seat with a door, so you have a private space. They gave 4F to another client. I called customer service from the cabin, and they said the reason was that the 4f seat did not recline, and they wanted a comfortable ride for being a loyal customer. 4f did recline, and I have taken an image of it. They just switched because whoever checked the person favored giving him a more private set and bumped me to a less private seat. If 4f did not work, the seat next to me, 5A, was empty. They should have assigned him that, not a seat that I was falsely told did not recline so much for JetBlue service. Deplorable way to treat any client. read more

Unbelievably racist and discriminate of stuff. They removed me and my brother-in-law from a plane for absolutely no reason other than I was still under the influence of a nighttime medication early in the morning at 8 AM flight. We have boarded the plane I had my EarPods and close my eyes going to sleep the only thing that happened I said hello to the stewardess that was seating us and she didn't " feel comfortable" with me, pronouncing her name or something. The only thing I've done is say thank you to her!!!!! I can't believe that this actually can happen in America. There was a zero reason for them to do such a thing. There was absolutely no issues and they didn't explain what happened. Do you have a guy came up to our rove and told us to wait for the next airplane without any explanation. Sure we didn't start a fired after questioning what and why without an answer with it came off the plane, but instead of waiting, we canceled our flight.. JetBlue-NEVER AG AGAIN!!! read more

JetBlue - Airlines Near Me - San Diego, California

Love JetBlue airlines. They are responsible and not as greedy and rude as American Airlines. Flying experience is pleasant and seats are comfortable and more roomy than America Airlines. read more

I splurged and flew Mint class today from JFK to SAN and it was awesome!! The flight attendants were so sweet and cheerful . The male flight attendant was wearing too much cologne so that definitely needs to be addressed however the Mint class experience made up for it. The seats are comfy and there is even a massage feature so I was stoked!! The good was pretty decent. I had cod and it was surprisingly good! I will gladly pay extra every time I can from now on!! Great job, JetBlue! read more

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San Diego to Boston direct flight. Ample kiosks and staff to assist. Plane left on time. A little turbulence was like a bump in the road. Just turn up the the volume on the screen. Snacks and drinks were fine. Nice clean plane on the outside. Inside cabin looked liked the million people it's serviced. It did not look like the website with modern trendy hip vibrancy. No, it looked like a well used baseball mit. But whatever got to Boston in time for fireworks. Boston back to San Diego. No entertainment was available. We got extra snacks instead. It's fine. My row bonded like crazy. I think we laughed 4 hours out of the 5 hours it took to get back. That's better than mechanical issue or a delay. Got to San Diego back on time. My experience was ok. Nothing below average and nothing above. Mel M Yelp 17:126 read more

JetBlue - Boston Logan Airport - Airlines Near Me - San Diego, California

This was my 1st time using yet blue and the WHOLE experience has be disastrous. I bought tickets for my parents to visit from CA to VA. They caught a red eye flight from SAN TO BOSTON. Which was delayed by 40 min. With no information or announcement. I woke up at 6am to notification from them stating their second leg was cancelled and rescheduled to MONDAY and no reasonable accommodation or anything was offered to not only my parents but many guest on that flight. There was also no notification from the pilot or staff prior to arriving that this flight was cancelled. I frantically tried to figure out solutions, tried contacting the customer service line and chat with over 4 hours wait. I luckily found a flight with yet blue for later that afternoon online. While doing this my dad finally reached the front of the line after a 2+ hour wait. The agent asked what they needed help with and immediately said there was nothing available and that she couldn't do anything. I told my dad that I found a flight online at 4:50pm and if it's full then why is it still being advertised. She then proceeded to say who are you talking to me or in the phone and demanded he give her the sole attention. My dad had to tell her to talk to him with respect because he wasn't getting upset. She finally said wow you guys got lucky and was able to schedule them. It makes me thinking that if we would not insisted they would have had us wait until Monday and paid our own hotel. Many other paying customers- some with disabilities, veterans and families with small children were SOL because the agent wouldn't even take to time to really look for them. My parents wait for the next scheduled flight at 4:50pm which was then delayed at 6:15. They then got to their final destination and their luggage was missing and we still have not had a word or call on where it's at. Needless to say this will be our first and last time using jet blue. read more

Update: After 9 days of no contact, 3 hours on online chat hold, 2 customer service representatives, $200 dollars in wasted travel expenses, 14 hours of delays... I finally got compensated by JetBlue. Good luck to all of you in the same boat.... read more

I became a "TrueBlue" member because I love the service of Jetblue going in and out of Boston. Yes, it's a bit pricey, but you get what you paid for and internet on the plane? I'm down! Some of the aircraft even has charging for your laptops and phones. There are no "first class" just more legroom, which I think is cool. The regular seat has plenty of space. Oh and they give out snacks with your drinks. Whenever I fly to Boston, I make sure I fly with JetBlue. read more

JetBlue - Airlines Near Me - San Diego, California

In my ten years of very frequent travel, I have NEVER been treated more poorly in my entire life by an airline. I used to love JetBlue and in past, had great experiences. However "times have changed" is what I was told today at the gate. I am getting married next week and have a wedding in Boston this weekend prior to our big day. When I arrived to the airport, I was made aware of the recent "bag policy change" and apparently our ticket includes ZERO carry one and ZERO checked (which I wasn't surprised about check... I had already bought 2 additional bags for $45 knowing, but carry on????? Seriously?). The guy at the counter was completely rude, my fiancé was forced to check his bag with my wedding dress + wedding suit that was his carry on. I was told I would not be allowed to "carry on" my best friends wedding gift (wicker basket picnic set... super cute and obviously very delicate, could not be checked or it'd be ruined) which was originally what I thought would be my "carry on" item, however, I was told unless I paid to upgrade my seat $125 or check for $65. I said no, I am going to talk to the gate agent. BAD CHOICE all together. Wendy and her male counter part at noon, Thursday 9/30, terminal 1, gate 15 were truly awful. Before even explaining the situation, the answer was NO and I was forced to upgrade my ticket for $125, no questions asked, sitting away from my fiancé, in order to place a WEDDING GIFT smaller than any other "carry-on" in the overhead bin space. They're response "policy is policy". WOW!! Coming from someone who works in customer service and flys weekly... I am appalled at the lack of empathy let alone active listening and problem solving your employees exhibited this afternoon. I even waited 20 minutes before writing this to see if I felt any different... To top it off, we board and the flight is EMPTY. Nice work JetBlue... good to know where your priorities land. Hope you are now aware of how your airline is represented here in San Diego. PS. Neither me nor my fiancé's TSA # would populate on our boarding pass. Counter couldn't figure it out. Sincerely, TrueBlue member that has never written one bad review before. read more

JetBlue - Airlines Near Me - San Diego, California

On certain aircraft, look for the black triangle above the window. This symbol marks the location of what has become known as "William Shatner's Seat," the seat with the clearest view of the wing. The reference is to one of the great Twilight Zone episodes, "Nightmare at 20,000 Feet". Originally aired in 1963 and reprised in 1983's "Twilight Zone: The Movie" -- Shatner's character sees a figure standing on the wing of the plane tampering with the engine. He grabs a handgun from a sleeping passenger (unlikely these days) and opens the emergency door and shoots. After the plane lands, he is taken away in a straight-jacket -- but it is later discovered that the engine had indeed been tampered with. So, the next time you fly - if you get the black triangle seat - be sure to verify that the wing of the plane is unoccupied. On numerous flights to destinations all across the country, I have never seen anyone on a JetBlue wing. 5 stars. read more

JetBlue - "Where we're going, we don't need roads!!! - Airlines Near Me - San Diego, California

I would give zero if it was an option. Horrible customer service. They changed our flights the day before, adding stops and turning a six hour flight to fourteen hours. Impossible to change/ cancel on the website and took more than two hours to get through to customer service. Two hours before the flight, it got delayed so we miss the connection flight. They turned our summer travel in to a nightmare. Don't ever fly with JetBlue. We definitely won't. read more

I had a red eye flight last night. The sent 5 emails in two hours changing the departure time and said to show up at original time still. Get to the airport and cancelled flight. Rebook for the following morning. Show up 4 hours early to make sure no issues. Check me in and go look at the flight schedule and instead of noon departure it's 5:30! Try to get help at the gate and the agent tells me I have to go back out to check in and see if they will help. So now I'm supposed to go out stand in another line and go back through security. Poor communication and customer service. Last time I will fly with them. Oh one more thing I called customer service and told it would be a hour and a half for them to answer. No wonder Congress needs to regulate this industry read more

Grabbed a direct flight from SD in to JFK, and checking in a bag was a breeze. No line whatsoever. True story. Got my assigned window seat. Just the other person in the aisle seat. Open middle seat between us. Ball room ftw! Free lobotomy monitors for your viewing pleasure. Go figure; on my way to NY I'd be watching reruns of Friends, Seinfeld, and HIMYM. LOLs in the skies. My seat didn't recline, or am I the dummy that couldn't find the button or switch to move the seat back? Courtesy hot towel before landing was refreshing. Holy crap - it's cold in the 30s. I just left 90 degree Santa Ana for nor'easter Athena. What? Not your fault, Jet Blue. You're cool. read more

JetBlue - Window seat. Ohai! - Airlines Near Me - San Diego, California

Not good for flights from the Dominican Republic. We originally had a 3 hour layover on our connecting flight from Florida- it got changed to a 5 hour layover with no other options. read more

Probably my favorite airline currently! I recently flew for the first time since the start of this pandemic. From the staff at the gate giving clear instructions for boarding, offering sanitation wipes, spreading out passengers and competent flight staff, I was impressed and put at ease. read more

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The absolute worst travel experience I've ever had. Our connecting 10pm flight was cancelled so we went to the service desk to figure out lodging for the evening. We were told they were not handing out hotel vouchers, however we would be reimbursed up to $250 per person. They then placed us on standby for the next morning. When returning to the airport the next morning, we had to re-pay our baggage fees and were told our standby position had not been held and we'd lose our spot and be put on standby at the end of the line due to the prior service desk agents errors. Luckily, we were able to make the flight regardless of the lost spot. However, when attempting to be reimbursed for a $120 Uber ride to the closest available lodging and a $400 hotel bill, we were told the flight was not eligible because it had been cancelled due to weather. The flight had been cancelled due to no pilot being available but we were informed that he was delayed due to weather so we were still ineligible for reimbursement despite being told by the service desk we'd be reimbursed. We attempted every method to get reimbursed and were met with incapable, unhelpful agents who simply repeated the same thing and did not care that we were lied to by their agents. Horrible experience and we have not flown JetBlue since and never plan to. read more

I just had the worst experience in over 50 years of flying on this rock! JetBlue had a 3 hour delay for my flight from JFK to Boston. This of course caused me to miss my connection to San Diego. There was no bad weather at the time, and there was no reason given for the delay. The customer rep in NY was unable to find me a connection and passed the buck to Boston. The CSR line in Boston was 2.5 hours long, and without any faith in their ability to help me, I was forced to find a flight with United the next day and a hotel room. After spending $1000 plus, I was able to get home the next day by 11pm. Now I have tried fighting with their chat people to get a refund for the missed flight, and I get nothing but excuses. I waited in a chat session for three hours today, and the rep finally says I need to call their 800 number to speak with a manager. I wouldn't fly with this company again if they gave me a $3k voucher. I can't even get them to refund me for the $200 I lost on the flight they made me miss! Nobody should fly this airline, because I guarantee your turn will come when they treat you like dirt as well! read more

JetBlue - Two and a half hour line in Boston. Connection missed, trying to find a new flight. - Airlines Near Me - San Diego, California

I was grieving and on my way home from a funeral. I've flown JetBlue many times but this time deserved a review. It wasn't the flight, not even the flight staff, but the desk agent that gets these five stars. The same desk agent that checks your ticket, says have a good flight, and who you never talk to more than ten seconds unless your flight needs to change. I had been helping everyone, all two days I was across country for a funeral, and I hadn't had a moment to myself to weep and grieve my loss. That said, I am not a public crier so quite literally the ONLY moment I found myself able to cry alone was as last to board walking the tarmac from desk agent to plane. This is why five stars. She saw me, not just my body language or even my watery eyes, but she saw me, and she followed me down that tarmac (without my noticing). As I collapsed into the tarmac wall to cry, she was there. To catch me. To put me back together. To get me on the plane home to my husband and baby. That ten second encounter held me for five hours on that plane and two hours drive from LAX. I'm not sure what she looked like, I simply remember her hand on me, in a world where face masks and germs and protocol and everything -- she chose to be human, to be a friend and not just a JetBlue employee. That meant everything to me. Thank you, I needed you. read more

June 4, 2018 was a big day! Not only was I heading on a 3-week adventure through the Mid-Atlantic/Northeastern cities of Washington DC, New York and Boston, but I was also flying aboard JetBlue for the very first time. When I originally booked my flight, I was a bit hesitant, since I am a loyal Southwest flier, but hey, it never hurts to try something new right? Before I go off tangent here, with my life story and all of that, my decision to book with JetBlue paid off as my experience from curbside to arrival was awesome. The check-in process went smoothly and the lady was super nice. And even though, we departed an hour behind schedule, the crew kept us informed along the way. The flight was great, the Wifi worked well and there were some great movies to watch. I really enjoyed my flight to Boston and with all of the amenities available, I have to say that it was a considerable upgrade from my usual Southwest. Not that Southwest is horrendous, but hey, it really sucks to fly 6 hours with nothing but a seat tray to look at and ponder. I will see you all soon as I will be flying with you guys later this month as I venture to PHL. :) read more

JetBlue - Airbus A321, all set and ready to go to Boston. - Airlines Near Me - San Diego, California

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I wish I can give them a 0 stars. They suck so hard I have bruises. I get it, save a buck right? Nope! Save your money. You are better off being tapped to the side of a delta flight. read more

The plane was old and in bad condition. Nowhere to charge your device and used the old controller on the arm rest for entertainment. Also, they could not add out KTN for TSA PRE and the kiosks weren't working to print bag tags. Won't fly with them again. read more

We arrived at the airport to take our first flight on JetBlue for my daughter's birthday trip to New York, from San DIego. We attempted to check-in curbside, but when the attendant overcharged us, he said he could not issue a refund, after about 8 minutes of trying, so we would have to go inside. They helped us inside. There was no line, but it was once again taking a bit of time to get a simple refund. Not one person said, "Sorry for your inconvenience." or "We will take care of this as quickly as possible." We had arrived with 90 minutes to spare so we could grab dinner before boarding, we were all starvin' marvins. This refund took about 30 minutes of our time. I expressed to Larry, who was the inside attendant, that I was disappointed that not one person had apologized for the inconvenience. I said it's such a simple thing to say and it is basic. I mentioned that we would also not have time for dinner, and that we were getting concerned about even missing the flight at this point, since we were under the one-hour mark and I did not know how long the security line was. Larry apologized for not apologizing and said he would not only get us the refund ($128) but also not charge us the proper amount ($85). He also changed our seats so the three of us would be together (which we weren't before), gave us VIP boarding, and also put us in the extra legroom aisle. We were so excited for the trip, so this hiccup at the very start was not fun. But Larry made it right. We thanked Larry again, went through security, and went in to grab food from the convenience deli close to our gate, since our flight was already boarding. As we are paying (about $50 for the three of us), Larry is there! He says to the clerk that he is buying our food, swipes his card, and we again cannot thank him enough for following us and buying our dinner!! Who does that? Special people. Larry completely shifted our energy and showed how kind people can be. When we boarded, the seats were amazing. In addition, the extra legroom aisles were mostly open, so I was able to sleep on our 4.5 hour trip like a baby across three cushy seats. Thank you, JetBlue, for having Larry. He's your rockstar. read more

JetBlue - Rockstar Larry - Airlines Near Me - San Diego, California

Horrible experience with JetBlue for the first time ever. We were flying home so my wife could give birth and we were checking in when out of jo where the CRO Kandy came over and re asked my wife about her service dog after we were already accepted. She then denied us and refused to answer why. She then lied in her report to JetBlue. She's an absolute nightmare and a liar. Not sure why she targeted my wife but I have to assume she was jealous that my wife is pretty and skinny or maybe she was jealous over her being married or pregnant? Whatever the reason is, Kandy had a power trip and lied to deny a pregnant woman on the plane over a service animal who has flown with JetBlue very frequently. Avoid flying JetBlue in and out of San Diego and hopefully karma comes for Kandy! read more

It would disengenous of me and ungrateful too to be-yatch about Jet Blue. Not after I got lucky enough to score $10 tickets each way to fly to Boston and New York this week! For their 10-Year Anniversary, the airline threw out a bargain on Facebook and Twitter to their loyal fans! Already at 6 a.m. Monday morning, Seattle and Salt Lake City were sold out of $10 tickets, so I thought fast and gambled that some Massachusetts relatives would welcome a quick visit from their favorite niece...and pick me up at that dreaded Logan Airport as well. First off-delays. The flight coming into San Diego had a "medical emergency" and had to land in New Mexico to drop off a sick passenger. Understandable-but now our flight out was delayed almost 2 hours. Bad start! BUT NOT THE FAULT OF JET BLUE! Still-I was lucky to score a front row bulk head seat for my bad knees-as close to first class as you get there! Prompt delivery of luggage to the carousels and nice snacks on the plane-blue corn chips and organic juices. So far, so good. Coming back-a seriously elderly counter attendant who had to squint to read directions on how to print out the luggage receipt. He took forever and I was in a hurry, as usual. But most certainly this gentleman was nice, and that is the saving grace always in customer service. Jet Blue may not hire the youngest, the firmest, the nicely-complexioned but their employees are genuinely and sincerely pleasant! Finally-on my way and making a mad dash to catch a $10 flight to New York for a quick business meeting! More delays! But again-NOT THE FAULT OF JET BLUE! JFK Airport had closed a runway for repair and take-offs and landings were lagging because of it. NOT THE FAULT OF JET BLUE! But now wait-if I was late into New York, I would miss my $10 connecting flight back to San Diego! Not Cool! So savvy traveler that I am, I nicely finagled a SRO seat on a New York bound flight leaving IMMEDIATELY! I hoped and prayed my luggage would make the last-minute flight switch-which it did! Hallelujah! Once in New York, I enjoyed strolling that big airport and checking out weird airline planes I had never heard of. Lots of beautiful people-watching! But wait! It was time to go to my gate for a $10 trip home! Delayed! This time the reason: weather-it was sprinkling rain! NOT THE FAULT OF JET BLUE! So I sat quietly and waited and asked God to PLEASE BLESS MY FLIGHT! Put a DECENT, eligible man next to me on the flight so I can practice my flirting and charming- a- man skills. And lo-and-behold, a beautiful specimen boarded right smack in front of me! Tall, nicely-dressed, long blondish-brown hair. HE WAS PERFECT! I prayed that his seat assignment would warm that seat right next to me! But fate is not kind to this poor women! In the front row again and what should appear to sit right next to me: an enormous, corpulent old man! Gross! NOT THE FAULT OF JET BLUE! Soon the flight takes off, and this man is so fat, he keeps hitting me with his fleshy arms as he moves around. Next, a quick nap and the worst SNORING imaginable. I was utterly miserable. But then again-it was only costing me $10 to rue my bad luck with men, ONCE AGAIN! The compassionate flight steward could sense my disgust by the rolling of my eyes and offered me a free headset-which I promptly said yes to! And mercifully, the sound of Dog the Bounty Hunter and Billy the Exterminator soon enough did drone out the terrible noises that horrible man was making next to me. I felt such sympathy for his wife-who looked like nothing was amiss in the seat on the other side. NOT THE FAULT OF JET BLUE that such yucky men fly on their planes. But I did catch a break, as this guy woke up and then went into the front bathroom-spending at least 20 minutes doing something-I care NOT to think about! Finally home after my quick adventure and looking back I have to say, I could have any number of even worse experiences on that plane, and still give Jet Blue 5 Stars! Because Jet Blue has the foresight to hire such cool staff and the monetary ability to have a internet ticket fire sale, the likes of which an unemployed person such as me can fly coast-to-coast for $20- Well, JET BLUE I LOVE YOU!!! read more

JetBlue - Airlines Near Me - San Diego, California

I was not happy having to pay $35.00 for a small carry on bag. When you have a group with small bags it adds up. Please charge more for the flight and let us have a carry on. Better yet include 1 luggage if you want everyone to check a bag. read more

Victoria is a Jetblue check in attendant at San Diego International Airport. I am in the military and my daughter is my dependent. My daughter is traveling as an unaccompanied minor from San Diego to Fort Lauderdale. I gave her our military IDs and she refused to pre-check us. I requested to speak with her supervisor and refused. This isn't my first time flying with JetBlue but it's going to be my last. People like Victoria should not be working in customer service. read more

I cannot tell you how much I LOVE JetBlue. It's an undeniable feeling that cannot be expressed in words but I will try my best to do so here. Excellent customer service. Excellent on-flight snacks including cheesy SmartFood popcorn. Spacious seats with plenty of room for your feet. Direct tv for each passenger. And best of all, FREE CHECK IN FOR ONE BAG. No other airline (other than Southwestern and Virgin Airlines) give you a free check in which is very important to me. I like to carry my moisturizers everywhere so checking in my bag makes checking in worry free. I joined their frequent flyer program to collect points. I hope to earn a free flight someday. JetBlue tends to have great deals so look out for their emails! I'm a JetBlue lover and I advise everyone to try them at least once. I swear they're the best! read more

JetBlue - Check in - Airlines Near Me - San Diego, California

Yikes. Worst traveling experience of my life. I walked off the plane after already sitting down and waited for a flight with Delta. The manager and all the employees that I had interactions with in San Diego had poor customer service and attitudes. They did not care for their customers at all. For that, I would never fly with Jet Blue leaving from San Diego again. read more

So far they've changed my reservation twice but now I received an email they canceled it. I called them and someone answered I told him I need to talk with someone regarding my reservation. He said something that I did not understand and hung us on me. I called again, I've been on hold for 20 minutes. So far not a good impression from this airline. read more

I'm a fan. I try to only fly Jetblue when traveling to the east coast. I have never had a significantly late flight on this airline. Pros - Snacks! I love how liberal they are with the snacks and the "snack bar" during the entirety of the flight. Leg room - I never feel cramped (like on United) and I usually can sleep on red eyes. Plus, I love those little sleep kits they provide. TVs and Wifi - I catch up on new releases during Jetblue flights. Plus I like texting using imessage on their wifi at 35k feet. Cons - they've just moved to terminal one! I haven't flown Jetblue out of that terminal yet but so sad to leave behind Stone and all the other great restaurants in the new terminal 2. It can be pricey - It can get expensive if you don't watch their sales. I got a Jetblue card and have booked quite a few flights using miles though! read more