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    JetBlue

    2.9 (116 reviews)
    Open Open 24 hours

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    Delayed bags: 40 minutes to get your bag.
    Luis R P.

    Delayed and cancelled flights. JetBlue is in a state of disarray and cannot guarantee the flight you are purchasing is the flight you will get. They will reschedule you through unreasonably long connections where you will have to deal with (yeah, you guessed it!) more delayed flights. Once I got to my destination, my bag took 50 minutes to come to the carrousel.

    George K.

    Unbelievably racist and discriminate of stuff. They removed me and my brother-in-law from a plane for absolutely no reason other than I was still under the influence of a nighttime medication early in the morning at 8 AM flight. We have boarded the plane I had my EarPods and close my eyes going to sleep the only thing that happened I said hello to the stewardess that was seating us and she didn't " feel comfortable" with me, pronouncing her name or something. The only thing I've done is say thank you to her!!!!! I can't believe that this actually can happen in America. There was a zero reason for them to do such a thing. There was absolutely no issues and they didn't explain what happened. Do you have a guy came up to our rove and told us to wait for the next airplane without any explanation. Sure we didn't start a fired after questioning what and why without an answer with it came off the plane, but instead of waiting, we canceled our flight.. JetBlue-NEVER AG AGAIN!!!

    Elisa G.

    I splurged and flew Mint class today from JFK to SAN and it was awesome!! The flight attendants were so sweet and cheerful . The male flight attendant was wearing too much cologne so that definitely needs to be addressed however the Mint class experience made up for it. The seats are comfy and there is even a massage feature so I was stoked!! The good was pretty decent. I had cod and it was surprisingly good! I will gladly pay extra every time I can from now on!! Great job, JetBlue!

    Boston Logan Airport
    Mel M.

    San Diego to Boston direct flight. Ample kiosks and staff to assist. Plane left on time. A little turbulence was like a bump in the road. Just turn up the the volume on the screen. Snacks and drinks were fine. Nice clean plane on the outside. Inside cabin looked liked the million people it's serviced. It did not look like the website with modern trendy hip vibrancy. No, it looked like a well used baseball mit. But whatever got to Boston in time for fireworks. Boston back to San Diego. No entertainment was available. We got extra snacks instead. It's fine. My row bonded like crazy. I think we laughed 4 hours out of the 5 hours it took to get back. That's better than mechanical issue or a delay. Got to San Diego back on time. My experience was ok. Nothing below average and nothing above. Mel M Yelp 17:126

    Cindy L.

    I became a "TrueBlue" member because I love the service of Jetblue going in and out of Boston. Yes, it's a bit pricey, but you get what you paid for and internet on the plane? I'm down! Some of the aircraft even has charging for your laptops and phones. There are no "first class" just more legroom, which I think is cool. The regular seat has plenty of space. Oh and they give out snacks with your drinks. Whenever I fly to Boston, I make sure I fly with JetBlue.

    Lauren K.

    In my ten years of very frequent travel, I have NEVER been treated more poorly in my entire life by an airline. I used to love JetBlue and in past, had great experiences. However "times have changed" is what I was told today at the gate. I am getting married next week and have a wedding in Boston this weekend prior to our big day. When I arrived to the airport, I was made aware of the recent "bag policy change" and apparently our ticket includes ZERO carry one and ZERO checked (which I wasn't surprised about check... I had already bought 2 additional bags for $45 knowing, but carry on????? Seriously?). The guy at the counter was completely rude, my fiancé was forced to check his bag with my wedding dress + wedding suit that was his carry on. I was told I would not be allowed to "carry on" my best friends wedding gift (wicker basket picnic set... super cute and obviously very delicate, could not be checked or it'd be ruined) which was originally what I thought would be my "carry on" item, however, I was told unless I paid to upgrade my seat $125 or check for $65. I said no, I am going to talk to the gate agent. BAD CHOICE all together. Wendy and her male counter part at noon, Thursday 9/30, terminal 1, gate 15 were truly awful. Before even explaining the situation, the answer was NO and I was forced to upgrade my ticket for $125, no questions asked, sitting away from my fiancé, in order to place a WEDDING GIFT smaller than any other "carry-on" in the overhead bin space. They're response "policy is policy". WOW!! Coming from someone who works in customer service and flys weekly... I am appalled at the lack of empathy let alone active listening and problem solving your employees exhibited this afternoon. I even waited 20 minutes before writing this to see if I felt any different... To top it off, we board and the flight is EMPTY. Nice work JetBlue... good to know where your priorities land. Hope you are now aware of how your airline is represented here in San Diego. PS. Neither me nor my fiancé's TSA # would populate on our boarding pass. Counter couldn't figure it out. Sincerely, TrueBlue member that has never written one bad review before.

    "Where we're going, we don't need roads!!!

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    Page 1 of 3

    Ask the Community - JetBlue

    Review Highlights - JetBlue

    They have more legroom, and more rows with additional legroom that you can upgrade to at a reasonable price.

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    Spirit Airlines

    Spirit Airlines

    1.5
    (862 reviews)
    0.2 mi

    This is the endread more

    --Everything was on time, easy boarding, easy exit, no frills and no fuss!--…read more This is my third flight on Spirit. I previously flew Southwest, but their prices have been getting more ridiculous so I finally tried out Spirit, in 2025. I am now a fan! I have flown one other budget airline (in Europe) before, which left a super bad taste in my mouth, so I was hesitant to fly another budget airline. Flying from socal to norcal (flight time: 1 hour 6 minutes) for $30, I wasn't really expecting much, just that it got me there on time in one piece. I expected them to nickle and dime me and measure my luggage, but none of that happened! The personal item size allowance in America (18x14x8) is way more generous than in Europe. My giant tote bag easily fit in the designated box. I didn't see them try to give anyone a hard time about luggage size at all. What surprised me the most was the flight itself. Planing and deplaning was easier because most people didn't have carry-ons. There were also no snacks (unless you bought some from them), so there was hardly any trash and the seats were way cleaner. Sure the seats don't recline and aren't as cushiony, but it's totally negligible for my short flights. I'm short so the legroom was plenty for me. Not really sure how they make profit charging $30 a flight (during off peak hours), with $20 of it going to airport/government fees, but nonetheless I enjoyed 3/3 of my flights with Spirit!

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    Spirit airlines
    Spirit airlines
    Spirit Airlines
    Spirit Airlines

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    American Airlines

    American Airlines

    1.5
    (447 reviews)
    0.2 mi

    I had a partial pleasant flight experience with American Airlines, but in the beginning of the…read morepre-departure, I had some ticket issues that I had to let go for my peace of mind . The flight was booked, and unfortunately my daughter could not make the trip due to work reasons. So, I had to cancel which was done early on, abiding by American Airlines cancellation policy, but they issued a flight credit instead of a refund . I was on the phone with them going back and forth trying to make them be accountable for their own legal travel guidelines, and I was on the phone with various representatives who loved to tell me they can help and issue the refund, but they never did refund me! I could have complained to my bank, but they took out all the mental energy in my system that I just let it go! I was on the phone with them trying to get the refund about four different occasions (each representative) assuring me they could help, and some could not, that I gave up the fight to preserve my mental health. Why did they not follow their own travel (legal) guidelines)? They can get in trouble if they continue to not abide by their own legal travel guidelines. I was already taking time to prepare for this important trip and did not need added anxiety and stress on my plate. How many times does a customer need to be on the phone to get successful and satisfactory results? It should take one phone call to do that. Due to this inability to refund my money, and not abiding by their legal guidelines, even having their own customer service representatives on the phone telling you don't worry we will get you a refund, and it never happened. That is a real problem! The flight itself was smooth with no complications, but it needed to be effortless with my entire experience! In the future, I might fly Delta. Hopefully, American Airlines will take steps to improve in the areas that need attention to regain the trust of their travelers.

    Never doing any business with American Airlines again!…read more I purchased tickets to Japan from AA, with the flight operated by Japan Airlines AA's email states: "If your flight is operated by a partner airline, see the other airline's website for carry-on and checked bag policies." Japan airline states "2 free checked bags" But they charged me extra fees for every checked bag I had, stating it was AA's decision. Both airlines had no idea what the policy was and they had to call each other to figure it out for 30 minutes. If I don't sign for the extra charges, my luggage doesn't go on the flight. The service being sold had very unclear terms and they have denied the dispute, stating I knew what I signed up for initially, and that I had signed for the charges at the airport. Total Catch-22 THIS COMPANY IS A TOTAL SCAM 0/5 stars. Fool me once shame on me. But I won't let them fool me or anyone else twice. (Prior to purchasing, I even looked up what other customers had to say about baggage policies on codeshare flights, and they all say it follows the operating airline. Which AA is denying)

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    Full page Advert in Time Vol XXXV March 25, 1940
    Full page Advert in Time Vol XXXV March 25, 1940
    American Airlines
    Room in overhead bins.

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    Room in overhead bins.
    Alaska Airlines

    Alaska Airlines

    2.5
    (471 reviews)
    0.2 mi

    We flew Alaska Airlines from San Diego to Fresno, super easy!…read more It was just and up and down flight but it was super smooth and the flight attendants were very friendly. Would I fly Alaska Airlines again, absolutely!

    Overall a positive experience with Alaska Airlines from San Diego to Boston: the new airplane with…read moremore comfortable seats, a better place to prop your screen, more seat-back plug in options to charge your phone or computer, yummier snacks to purchase on board (the Mediterranean tapas box was pretty good for $10-pita chips, hummus, olives, dried mango, piece of chocolate). The staff on board the plane were friendly and helpful. However, my one major critique was that they only had one staff for general curbside check-in and luggage drop off. Despite using the kiosk to print out our tags ourselves, we still had to wait in a long line to have them weigh our luggage and check our IDs, easily remedied by having at least one more staff. The first class staff did call us over once she was through with her line but I really thought a second economy staff was needed, especially since half the passengers were waiting to check in until they reached the front of the line, old school style, so that the guy had to print out their tags for them and their boarding passes... Thank goodness for TSA precheck which made the security portion of the morning go super fast. In any case my overall impression of Alaska Airlines was improved by the efficiency and comfort of the flight itself.

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    Ready for takeoff!
    Ready for takeoff!
    Cool graphic on tail
    Cool graphic on tail
    Almost to Lihue

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    Almost to Lihue
    Delta Air Lines

    Delta Air Lines

    2.4
    (248 reviews)
    0.0 mi

    I forgot my beloved 10 year old Ipad mini in the seat pocket of DL369 seat 29D…read more Firstly, my thanks to whomever found it and turned it in!!! They aren't made anymore in this size and it hasn't been able to be upgraded in years. However, it luckily still showed up in Find My Apple, but not pinging since it was in Airplane Mode! They gave it a number and added it to the safe and contacted me as they claimed in my first email. Thanks to the tenacity of Whitney, Agent Asst & Tatiana, Lost in Found. It was located! It's so seldom this happens, I just had to Thank All involved. Even those unseen! Hugs to All!

    We are currently having a major (serious) issue with international Delta tickets flying in just…read morefour days! For three days now we have been trying to talk with ANYONE @ Delta about this issue with no luck @ even being able to speak with anyone with any authority. TIME IS OF THE ESSENCE! Can anyone help us?!? We registered a complaint online three days ago (4/12)as we have been told by a Delta phone agent that the ticket mess up was the fault of the Delta agent we booked with on our date of purchase Dec 2nd. Flight 290 LAX to Paris on 4/18. Three passengers. Serious issue. Involves a 7 yr old child. WHO CAN HELP US?!?

    Photos
    The meal options in the first class cabin were prepared well. My family said everything was hot and tasty.
    The meal options in the first class cabin were prepared well. My family said everything was hot and tasty.
    On my way to SLC.
    On my way to SLC.
    A change of equipment meant cramped accommodations at the higher price

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    A change of equipment meant cramped accommodations at the higher price
    Volaris

    Volaris

    1.4
    (756 reviews)
    0.6 mi

    The Volaris Atlantic Airways main customer service number is 1 855-(264)-8023tm or 1-888 552 0251…read more This number is available 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **A Journey That Feels Thoughtfully Complete** Every journey becomes more enjoyable when comfort, organization, and attentive support are built into the experience from the beginning. Business class brings these elements together to create travel that feels refined, dependable, and naturally connected at every stage. Instead of treating the flight as simply the time between two destinations, travelers can appreciate it as a meaningful part of the trip itself. **Travel That Adapts to the Itinerary** Each itinerary reflects a different purpose, schedule, and set of personal expectations. Whether passengers are preparing for an important international business commitment, beginning a carefully planned holiday, or traveling for a meaningful personal occasion, business class adjusts smoothly to those priorities. Flexible arrangements and practical conveniences help keep the journey organized, comfortable, and reliable from departure through arrival. **A Cabin Designed for Comfort and Flexibility** The cabin offers a calm and refined environment where travelers can shape their time according to what they need most. Spacious seating, elegant interiors, responsive inflight technology, thoughtful lighting, and carefully arranged personal areas support work, entertainment, dining, relaxation, and rest. Every feature contributes to greater privacy, flexibility, and a balanced sense of comfort throughout the flight. **Hospitality That Feels Naturally Considered** Premium service becomes more valuable when every detail feels attentive without becoming excessive. Carefully prepared cuisine, quality refreshments, refined onboard amenities, and engaging entertainment add enjoyment while preserving the peaceful atmosphere of the cabin. Professional crew members provide assistance with warmth, discretion, and genuine awareness of individual preferences, helping passengers feel welcomed, respected, and comfortably supported. **A Smoother Experience Through Every Transition** The advantages of business class continue beyond the cabin and support the complete airport journey. Priority procedures, coordinated boarding, dependable baggage assistance, and efficient arrival services help reduce unnecessary waiting and simplify important transitions. Travelers can move confidently through each stage while protecting valuable time, keeping their plans on course, and preserving more energy for what comes next. **A Journey That Adds More to the Destination** Business class offers more than premium seating by improving the way the entire travel experience feels from beginning to end. Refined comfort, reliable coordination, personalized attention, and practical support work together to create a journey that feels balanced, rewarding, and genuinely worthwhile. By the time passengers reach their destination, they are ready to enjoy the plans ahead with greater focus, renewed energy, and a positive sense of momentum.

    The Volaris main customer service number is 1 855-(264)-8023tm or 1 888 552 (0251). This number is…read moreavailable 24/7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **Where Every Flight Feels More Rewarding** Every journey starts to feel more valuable once comfort, organization, and attentive help show up right away. Business class basically makes a full travel experience where refined surroundings and dependable support blend together, sort of seamless. Instead of treating the flight like just time from point A to point B, travelers could experience it as an important piece of the trip. **Purpose-Driven Travel, Thoughtfully Designed** Each itinerary gets shaped by different responsibilities, plans, and personal expectations. Whether passengers were getting ready for an international business engagement, starting a long awaited holiday, or joining a meaningful celebration , business class adjusts smoothly to what they need. Flexible arrangements, along with practical conveniences, helped the whole trip stay comfortable , dependable, and easier to handle. **A Cabin Created for Personal Comfort** The cabin offered a calm and refined environment where travelers could choose how they wanted to spend their time in the air. Spacious seating, elegant interiors, advanced inflight technology, and thoughtfully arranged personal features supported productivity, entertainment, relaxation, and rest. Every element worked together to provide privacy, flexibility, and a balanced sense of well-being throughout the flight. **Hospitality That Adds Ease, Not Interruption** Premium care was expressed through details that complemented the passenger's pace. Well-presented cuisine, appealing drinks, carefully selected comforts, and varied entertainment added interest without making the experience feel overly managed. Cabin crew offered warm, observant assistance while allowing personal space to remain genuinely personal. **A Clearer Path from Departure to Arrival** Business class benefits really felt like they reached past the seat and into the whole airport flow. The priority kind of procedures, coordinated boarding that seems to work on purpose, reliable baggage support , and arrival services that are actually organized. All of that made the waiting feel shorter and the important transitions simpler. Travelers could get through each step with more confidence, still keeping schedules intact and protecting that bit of time that everyone wants to save. **A Journey That Complements What Comes Next** In a similar way, the trip itself seemed to compliment what comes next. Business class didn't just mean a nicer cabin, it improved the complete rhythm of travel. The comfort, dependable coordination and a bit of personalized attention, they all fit together so each stage felt steady and purposeful. By the time passengers reached their destination, they weren't just "there", they were ready to step into the next experience with sharper focus and genuine excitement.

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    Broken luggage
    Broken luggage
    Ticket proof
    Ticket proof
    Broken luggage

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    Broken luggage
    Hawaiian Airlines

    Hawaiian Airlines

    2.5
    (157 reviews)
    0.1 mi

    4-25-26 we came up to San Diego on Alaska Airlines from Honolulu via Kona. Service: 2 rounds of…read morebeverages( water from a carton & mini size Diet Coke ), one 2x2" cracker like snack. Meals you may purchase. WiFi only if you are a T Mobile customer or pay $8. Flight attendants: old or full sized. 4-27-26 we are returning to Honolulu on Hawaiian. The difference why I give Hawaiian 5 stars: Beverage service: full size can, plus free pour if of drinking age of Koloa Rum punch( refills have a charge) and they still provide a hot sandwich for breakfast. Today it was turkey, egg and cheese. Flight attendants younger, prettier at least on this flight, friendly. Nicer, respectful announcements for lowering window shades and flight time updates. WiFi: free compliments of T Mobile after watching a video. Hawaiian still has their snack carts in case you want to purchase items. Yes there are noticeable differences. Hubs told me Alaska will be flying from their hub in Seattle to London and Rome next month. That is exciting news. We will remain loyal to both airlines due to the merger and hope the best of each airlines continues more in sync with each other.

    The Hawaiian Air Lines main customer service number is 1.800.210.11.27TM Or 1(866)932-4012Tm. This…read morenumber is available 24*7 for booking, changes, and support, and can be used throughout the USA to manage reservations, changes, including cancelling within 24 hours of booking for a full refund if booked 7+ days in advance. **A More Inspired Way to Cross the Distance** A rewarding journey begins when every stage feels comfortable, well organized, and thoughtfully supported. Business class combined refined surroundings, practical convenience, and dependable service to create an experience that felt enjoyable from the outset. Travelers could value the time spent flying instead of viewing it only as a necessary path to the destination. **Travel That Moves with Your Expectations** Every itinerary develops around different ambitions, responsibilities, and personal plans. Whether passengers were preparing for an overseas business assignment, beginning a restorative holiday, or joining an important celebration, business class adapted naturally to the occasion. Flexible arrangements and considerate assistance kept the experience reassuring, manageable, and comfortable throughout. **A Cabin Created for Personal Harmony** The cabin offered a peaceful setting where travelers could follow the rhythm that suited them best. Generous seating, graceful interiors, responsive inflight features, and intelligently arranged personal areas supported concentration, entertainment, dining, and uninterrupted rest. Every detail encouraged privacy and balance while making the hours above the clouds feel more refreshing. **Onboard Experiences with Lasting Quality** Premium hospitality was expressed through moments that felt polished, sincere, and carefully considered. Beautifully presented cuisine, appealing refreshments, thoughtful onboard amenities, and varied entertainment brought comfort and interest to the journey. Professional cabin crew provided assistance with natural warmth, helping every passenger feel acknowledged, relaxed, and genuinely appreciated. **Greater Simplicity from Departure to Arrival** The benefits of business class continued throughout the airport and remained valuable after touchdown. Priority formalities, coordinated boarding, dependable baggage support, and clear arrival assistance helped reduce waiting and remove unnecessary complications. Each transition was carefully managed, allowing travelers to protect their schedules and proceed with confidence. **A Journey That Brings the Trip to Life** Business class offered more than premium seating by improving the complete experience of travel. Refined comfort, reliable coordination, and personalized attention helped passengers preserve their energy while enjoying each stage more fully. When the destination was reached, the journey had already created the positive spirit needed to make every plan ahead feel more meaningful.

    Photos
    Fast friendly service
    Fast friendly service
    Breakfast, thanks for cooking at 4 a.m., SO sweet to us, Doc
    Breakfast, thanks for cooking at 4 a.m., SO sweet to us, Doc
    Social distancing when flying; 7 inches at best if they are zonked out sleeping

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    Social distancing when flying; 7 inches at best if they are zonked out sleeping
    Volaris

    Volaris

    1.4
    (198 reviews)
    18.4 mi

    We flew Volaris after passing through CBX in San Diego, so we flew them domestically from Tijuana…read moreto Cabo. All in all, using Volaris was an okay experience. They seem very similar to Spirit in the way of cost and pricing set up. Everything is piece rate, so you want better boarding? Buy it. Want to choose your seat ahead of time? Buy it. Want a soda or snack on board? Buy that too. So the cost is no frills, just the flight, everything else is an add-on. It's not wildly expensive, but can add up quickly. The boarding process was beyond chaotic. The groups are massive, and once everyone lines up, the lines stretch well into the terminal depending on where your gate is. A few things I appreciated were the flight attendants keeping the luggage bins closed for the first few rows while boarding happens. They didn't open them until people in those rows began being seated. This and upon landing, they didn't allow the whole plane to stand up at once, they controlled this as well. Nice touches that I wish a few other airlines would adopt. Service was friendly and helpful at the gates and on board. Overall, a solid 3.5 as an airline overall. I wouldn't mind flying Volaris again when back in Mexico.

    For Ultra Low Cost, you get ultra low ratings…read more Flown them multiple times now, and I can say that they are cheap and seem to be safe. The good ends there. I'm currently sitting Tijuana waiting to board my flight which is supposed to take off in two minutes, and everything shows on time, although no one has boarded yet. Their website crashed while we were paying for luggage, so we ended up getting charged twice, and they said a refund is not possible, so we'll have to go through our credit card company. As I write this, they now have delayed the departure by 11 minutes, but as not a single person has started boarding yet and the departure time is eight minutes from now, you can draw your own conclusions. We've only taken them for nonstop flights, and that seems to be the safest if you need to use them.

    Photos
    Passengers were pissed that Volaris is "dicking" them. No plane in sight at any point of Christmas Day.
    Passengers were pissed that Volaris is "dicking" them. No plane in sight at any point of Christmas Day.
    Volaris would rather have me fly with a contagious disease than give credit or refund the money
    Volaris would rather have me fly with a contagious disease than give credit or refund the money
    Gulf of California at sunset

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    Gulf of California at sunset
    Frontier Airlines

    Frontier Airlines

    1.3
    (317 reviews)
    2.3 mi

    Great airline and really nice staff. Also really comfy seats and great snacks. Flight delayed a…read morelittle bit. After the delay, they boarded and got us out of San Diego as quickly as possible to make up for the delay time. When you're onboard the flight there's NO wifi so I recommend downloading a few no wifi games, but they are getting wifi in 2027. Also for snack options, you do have to pay a little but it was worth it because I got a great cheese tray. One thing they also do on Frontier is make animal related jokes because that's their theme. When you come in for descent and landing it's really smooth. The landing was definitely a 10/10. I would definitely fly Frontier again.

    Terrible experience with this airline, never again. I had…read moreflown with them about 25 yrs ago and they were great. Arrived approximately 3 hrs early and no check in agents at all. There's a line of people waiting to bag drop or agent assist and no one here. This is completely unacceptable. They should be here 3-4 hours before each flight to speak to customers that may have issues and check in all these people for bag drop. We were told the counter agents are supposed to come 1-2 hours before the flight. What the?! Especially with how TSA lines have been lately

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    The Frontier Airlines main customer service number is 1 (877) 513-0470TM or 1 877 513-04.70TM. This number is available 24/7 for booking, ch

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    The Frontier Airlines main customer service number is 1 (877) 513-0470TM or 1 877 513-04.70TM. This number is available 24/7 for booking, ch

    JetBlue - airlines - Updated August 2026

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