Unreliable. Very convoluted communication. Doesn't respond to emails and texts after handing out…read morebusiness card. Makes commitments to work specific days, and despite several interem confirmation texts and emails from the customer, does not show up on the day scheduled, and does not give prior notice he doesnt plan to come that day. Mr. Spencer Hill's initial response on yelp was quick. My first impression was that he seemed cleancut and ready to do good work. He came over, handed me a card with email and phone number on it and said he was available Thursday and Friday. I said i would like to book him those days. He would give me an estimate. He sent an estimate. I said yes please. He took several days to get back to me, and then said he no longer could honor those days. He offere me monday. Although i had plan to leave the state, I again said yes please. I was only available to be there that week, and i changed my flight so i could meet him Monday. I sent some follow up messages. I sent a confirmation query the day before. He informed me the morning he was supposed to arrive to work that he couldn't come. Another problem is that he arbitrarilly wants to continue communication through the yelp platform, which is really just for finding businesses and sharing feedback. As a cultural norm, people communicate by phone, text and email for regular communication. It's weird to arbitrarilly move communication back to yelp after making phone/email/text contact. It's very odd to expect someone to use yelp like a texing platform on a continued basis. How would a customer even know to look there for ongoing messgaes? I hire a lot of workers and i have never encountered this before. It's especially odd after meeting in person and handing a customer a business card with a phone number and email on it. A business should take in to account what the customary mode of communication is, especially for the client base it serves. In particular, I feel strung along by this business at a very real cost.

Hands down, Spencer @ Pine Tree Handyman is the best handyman in all of Downeast Maine. Polite,…read moreprofessional, very skilled, punctual, and competitive on pricing. Go with this guy. You will not be disappointed.

We bought a GE washing machine just 3 years ago from Dunnett. It is now inoperable and irreparable…read moreand has to be replaced. Limited warranty was offered at the time of purchase. Delivery at the time of purchase was scheduled to be long after purchase. Obviously, quality of the washer was very poor and service was also poor. We will never purchase from this company again.

Our LG Washer had an unbalanced load and made very loud bangs. It walked a little. Washer is…read moreprobably 8-12 years old, can't remember. Afraid we would have to replace. Shut it off and went to Dunnett on Friday. They had a great repairman (Cody?) out the next morning, Saturday! He fixed the washer, spent time with us on tips and things to look out for on both machines. Most impressive! This is exactly why we prefer to go there, might cost a bit more, but great service and back up is priceless. Nice going!

Criminals, nothing more. They allowed their untrained employee to work on my washer, during which…read morehe destroyed it as he clearly wasn't trained at all, and now they refuse to cover the repairs even though I have tons of pictures and an analysis from another tech saying they destroyed it. They do not care about your goods at all, they have absolutely no integrity, and they'll even go so far as to lie directly to your face and make baseless accusations with absolutely no grounding in reality, all so they don't have to support their work. Do not hire these people, you have been warned. They're also deliberately avoiding my BBB complaint, which I've committed to with veritable hordes of photos and proof, and they're just hoping I go away now, which you can rest assured I will not until machine is either repaired or replaced, or I'm refunded. This should tell you all you need to know about these con artists.

Awesome! Gary and…read morethe crew are fantastic. Great advice, no BS, great service. I trust them completely. Highly recommend! John

Excellent! My go to person when I need a trusted opinion on repair and service call to buying and…read morereplacing an appliance.

I hired Tom's repair to fix my 13 cubic foot upright freezer. He came over a few days later and he…read moreput the wrong start/stop relay piece on and then cut the cords that ran the freezer. So now the lights don't come on and it doesn't blow cold air at all! It is in worse shape then before he came! Then charged me $80 and said he would price check a compressor. Wish I would have just paid the extra for the actual Frigidaire repair man from the start!

1. Well lets start with my French doors, The woman that came to measure did incorrect measure, she…read moreincluded the moldings in the measurement and I was charged for a custom install when it was a standard install. 2. I bought a screen door and a entry way door using the the Lowes credit card and the same woman told me it would be 7.99 interest, well I was charged a 31.99% interest. Then the installer for Lowes is East Coast Mill Work , they no showed 4 appts . with no calls to reschedule.no call, nothing. I cancelled install after all the BS I put up with. I will never deal with Lowes again.

I ordered an item online from 100 miles away knowing that the next day I would be picking up. Did…read morea flawless curbside pickup. This Lowes is at the edge of town and very easy to get to and get back on the road.

Chris has been our reliable service repair guy for years. He has helped us with a stand-alone…read morefreezer, our ice-maker, and our oven. He shows up when he says he will, and does a great job! I feel very comfortable having him in my home. When we needed a part for our oven right before Thanksgiving, he came over as soon as the part was delivered to install it. I wouldn't call anyone else for my repairs and service!

Chris has been to our home a few times. He has fixed our dishwasher, the ice maker in our freezer…read moreand our noisy dryer. He was honest, knowledgeable and fair with pricing. Always showed up when he said he would. We will use him again for appliance repair.

When you need a new stove delivered in Greenville, ME, your limited to a very few options, Lowe's…read moreBangor being one of them. I found the stove online and called to place the order so I could discuss delivery specifics. I spoke to customer service, but they couldn't take my order, so I needed to get to appliances. The phone rang, and rang, and rang. If they were trying to discourage me and have me give up and order online, they did not know who they were messing with! Someone eventually got sick of the phone ringing and picked up. I placed the order and was assured I would be called Fri for a Sat delivery to break down the time range for us. Fri came and no call. I had to let the propane guy know when to be at the house to unhook/hook up the new stove. I called Lowe's and after another marathon ringing session, was told someone would call around 6 pm. No one called. By. 8 pm, I called Lowe's to advise them I was coming 3 hrs up there and needed a time, and was given a 4 hr window. Great. Next day, we called to get more of a breakdown and was told about a 3 hr window. There was no talking to the vendor who was actually making the delivery and everything had to go through Lowe's. We did finally get Lowe's to switch our delivery position as gas guy was on his way and somehow by the grace of God everything pulled together, but it was extremely stressful trying to get coordinated with it being a gas appliance and the delivery drivers won't touch it unless it is unhooked. I feel this process for delivery could have run smoother and there could have been more coordination without me having to battle for specifics. On a good note the price and selection of items is typical box store and reasonable.

Order number 300902275254243374 was placed on 10/2/95 for delivery 10/4/25 between 0830 and 1230…read more It says on the email when it was out for delivery that someone 18 or older has to be there to sign for it. When it was not here by 1330 I called the store 4x, let it ring 20+ times and never got an answer. I called the nationwide customer service. They connected me with driver dispatch, who connected me to the store in a way I actually got an associate. After she got hold of her manager they said they could leave it without a signature. I did not even care what time it got there As I needed it for 10/5 in the morning. I thanked her and took the girls to Fryeburg. While in Fryeburg I got an email saying the order was delivered. When I got home I found that was untrue. A third of it was delivered. So now I am going to have more hours on the phone tomorrow (Sunday) trying to get my order. And because I need it tomorrow and they probably wont deliver on Sunday I expect they wont bring it and I will have to spend a few more hours going and getting it. What a horrible experience. Don't ever use this store.

I only wish I could reach a larger audience to broadcast what a ethical honest company this is. Do…read morenot hesitate to get their advice on what you need to deal with your water problems. I had a bad experience with Pure Experts and would tell anyone to avoid letting that company into your home. Willis Water evaluated what had been done and gave me good advice and what to do next.

They are the most trusted people I have seen in a long time. They will tell you what is wrong and…read morehow to fix it and save you money in the long run,and they give you a free estimate. From Beth and Rex O'Brien