After 2 very poor purchase experiences and an unsuccessful 3rd attempt last year at Gary Yeoman…read moreHonda in Daytona, I had decided I had enough and for our 3rd Honda purchase decided to try Coggin Deland Honda. Went in Monday morning, made the deal without much hassle, went back to work, and picked up the vehicle that evening. They had to get a black on black from their storage lot or sister dealership otherwise I would have driven out with it right then and there in record time (comparatively speaking). I remember my 2 previous purchases with GYH had a lot of back and forth, took ALL day (my first purchase at GYH literally took the entire weekend) and were just painful, miserable and exhausting. I think their strategy is basically to beat you into submission. Truly befuddling compared to my Coggin experience. At Coggin, I had Sam as a Sales Rep (good cop) and he was a little more involved than the sales rep from GYH which meant I didn't have to deal with the Sales Manager (bad cop) as much. In all 3 of my experiences at GYH, the Sales Manager(s) were very rude, unprofessional and disrespectful (even as a repeat customer) so tbh I had a short fuse going into Coggin. When it came to talking price the sales manager put up a little fight but (smartly) knew when to back off so we agreed on purchase price and trade in value without too much BS. The finance guy also was also pretty laid back and was "no pressure" in terms of add-ons after the fact which I appreciated. So overall, I would say it was a fairly painless experience all things considered. In terms of a sales rep, I'd like to think that whoever you get at Coggin will also be as professional, polite, respectful and thorough as SAM as their overall corporate culture (on this visit) seemed more relaxed than GYH. So hopefully he is a representation of the rule not the exception. There's a lot of negativity that comes with buying a car at GYH. Not so much at Coggin. I can only hope for positive experiences with the service dept. Time will tell..but based on my experience thus far I would recommend giving Coggin a shot. Best of luck.

Bait and switch specialists. They are not honest. I had a coupon for a 39.95 full synthetic oil…read morechange. I scheduled an appointment for today; when I arrived I showed the coupon and verified appointment with all the particulars about the vehicle verified. I asked to confirm the price with the coupon, the service writer said he would have to call the parts department for a price because my vehicle was not a Honda. He came back to inform me the REAL price would be $135.95 plus tax. I asked why the difference even with the coupon. He informed me that any other vehicle besides Acura or Honda would only give $20.00 discount for the coupon. I refused and left the service department. On the way to Walmart I set a same day appointment. I decided to all Coggin Honda while driving just for grins and giggles, the same service department quoted me a price of $99.95 plus tax? I asked if I could use my coupon. Said I could. So that would end up being 79.95 plus tax. I imagine that if I were to go in to the service department to ask for that price they would probably make some other excuse to rip me off for some other reason! Who knows, obviously these people could not be trusted, nor would I risk that the work would be done honestly. I will never darken the doorway of this company again. BUYER BEWARE!!!!

Never in life I I've had the worst experience ever at this place they make you feel like they are…read morefriendly and caring. But when you get into one of their cars they're all lemons I had one car that had bugs infested in it they try to help so they claim and it never went away they claim to be working with us and gave us another car which the transmission was shot and there were ants in their vehicle. And there was trouble getting my refund back from them due to an error on their ends so they claimed. I did receive the refund. But I do not recommend them at all.

Biggest con artists I've ever come across. Lengthy review so bare with me…read more We bought a truck from this location which seemed okay until further inspection. They did so many cover up jobs to hide issues instead of addressing them and charged a price on the vehicle like it was in immaculate condition. For starters, the entire truck was covered in rust but painted over. They even went as far as to tape areas with major holes, then painted over it. After a month all the rust began showing on the body and we had to replace a majority of the undercarriage due to the rust, fix oil leak, AC leak, bad sensors, 4x4 broken, emergency brake broken, the list goes on. The exhaust was literally being held up by straps. Also found out today that if you finance through them, they charge all of the interest up front in your monthly payments and never mention that to you or have it written in your contract. Went to pay off the vehicle to find out the total price of the truck is still due, but my interest that's supposed to occur over the new several years is paid off instead. I asked specifically to the gentleman helping me sign the contract if we could pay it off early without penalty and technically he wasn't lying, but surely hid that fun bit from us. The mechanics offered to fix some minor issues like the sensors but their idea of fixing it was pulling old ones from their trash vehicles in piles outside. We waited for the mechanic to fix an issue on the spot and he had to google a video to know what he was doing and continued to tell us he was an untrained "self learner". After several complaints we were hit with "it's sold as is, sorry". They also don't have any sort of auto payment in place. You have to call them every single month to make a payment.. they keep record of your cards and your payments but require you to call to say "yeah use the same card and make the same payment". Absolutely horrible experience. First time buying a used vehicle and learned our lesson, a lesson that continues to haunt us. Save yourself the money and vehicle troubles and shop elsewhere.

Honestly great people they definitely will work with you and have a good selection of cars. I got…read moremy high school car here!

Don't buy here.. they sell cars whit broken parts. They don't care for your safety, the will take…read moreyour money and sell you a malfunctioning car.

I wanted to take a moment to express my sincere thanks to John, Wayne, and Chris at Sensible Auto…read morefor the exceptional service I received when I bought my SUV. Even though when buying a used car "as is" and you folks being under no obligation to repair any mechanical issues, you willingly did and fixed the compressor for me at your cost. In an Industry where customer satisfaction can sometimes take a backseat, your professionalism, honesty, and kindness really stood out. I'm extremely grateful for the integrity you showed throughout the entire process. It's rare to find a dealership that puts the customer first in such a thoughtful way, I will definitely recommend you guys to all my friends looking to purchase a car/SUV. You've earned a loyal customer and I'll be back next time I need a car. Sincerely, Dee Holcomb

It would be a good idea to have a mechanic come with you to check out vehicle you are looking to…read morebuy. Had t replace catalytic converter. Had a mechanic inspect the Kia and that was the only problem. However it cost another $1800 to replace the converter.

We recently purchased a Mazda Cx5 from this location and it a super smooth experience, took about…read more2ish hours from start to finish. We initially saw one of their posts online and came to check out a car. While inspecting the car Derek had introduced him and answered all of our questions. We never felt pressured during the whole experience. We ended up with a newer model of the car we were originally interested in and couldn't be more happy with our purchase. We were able to test drive the vehicle and Derek made us aware of some solid safety features we weren't aware of. We were also able to trade in our previous car for value towards our new purchase. Abram in the financial department made it a straight forward experience and we were to go over all our financial options and make adjustments as needed. I do recommend them for the experience provided. The cars are sold as and are competitively priced to move.

I had a good experience, up front with cost and fees; however, they absolutely try to sell you…read moreadditional insurance, maintenance, and warranties. When they say return the car, no problem; it's true. I would just take your car to a mechanic immediately. I bought a beautiful car, a great deal, but my mechanic found the undercarriage was completely rusted out. Not surface rust but deep rust, making the car's safety questionable. I would look at their cars; just have it looked at. Don't go by what they tell you.

Buyer Beware! Purchased a Mercedes with 25,000 miles on it from this dealer on 4/10/26. By 4/14/26…read moreI noticed it had 3 issues, one fairly major. Once they looked it they gave me an estimate for $6000.00 to fix all three. I was told nothing was going to be covered by their "Gold" AutoNation warranty. Jose, the used car sales manager told me "It's a 10 year old car so..". I told him I wouldn't have purchased the car if I had known it had $6000 worth of work that needed to be done to it. I didn't expect them to do a full restoration of the vehicle but it shouldn't cost me $6k days after I bought it. They woudn't budge. Now I have a car that is worth $6k less than when I bought it. I am wondering what else there "125 point inspection" failed to reveal. I regret my purchase. I won't be going there for service either. If you are considering buying a Mercedes I'd go to Maitland or the Orlando location. BUYER BEWARE!!! Never again!!

In 2023, we purchased a new C300 from Mercedes-Benz of North Orlando. Our salesperson was Josh, the…read moreService Manager was Brian, and the General Manager was Walter. Initially, we were not planning to purchase from this dealership because of the distance from our home in Winter Garden to Sanford. We were concerned that servicing the vehicle would be inconvenient. The dealership addressed that concern by offering complimentary valet service, where they would pick up our vehicle, leave us a loaner, and return our vehicle after service. That commitment eliminated our only objection, and we moved forward with the purchase. Unfortunately, our 2023 C300 experienced so many issues that Mercedes-Benz engineers ultimately became involved. After evaluating the vehicle, they instructed the dealership to replace it. By that time, the model year had changed, so we received a 2024 C300 and paid the difference to add the Driving Assistance Package. Throughout that entire process, Walter, Brian, and Josh were professional, patient, and treated us with respect. While the 2024 has been a better vehicle overall, it has still had its share of quirks. Fast forward to June 2026. When it was time for scheduled service, I contacted the dealership and specifically requested the valet service that had been part of our ownership experience for more than two years. My service advisor, Bianca, told me she needed management approval before confirming the appointment. About twenty minutes later, I received confirmation and reasonably believed my valet appointment had been scheduled. The morning of the appointment came, the scheduled pickup time passed, and I reached out for an update. I was then told the dealership expected me to bring the vehicle in myself because they no longer offered valet service. This was the first time I learned there had been a change in management and that Walter had been replaced by Eugene. I then discovered Brian was no longer the Service Manager, and Josh was no longer at the dealership either. I later learned all three had transferred to the Mercedes-Benz dealership in Maitland, also part of AutoNation. I will acknowledge one mistake on my part: I did not obtain the valet agreement in writing. However, I do have over two years of service history clearly showing that Mercedes-Benz of North Orlando consistently honored that commitment. This was not a one-time courtesy--it was part of the agreement that led us to purchase the vehicle from this dealership in the first place. I reached out to Eugene three separate times because I simply wanted to have a conversation about honoring the commitment that had been made to us. My first call was never returned. After waiting several days, I called again and specifically asked the receptionist to let him know I was trying to speak with him before the end of the week. She confirmed she had done so and transferred me directly to his office. The call went to voicemail. I left another message. Instead of hearing from Eugene, I later received a call from the Customer Relations Manager. To his credit, he took the time to discuss the situation professionally and respectfully. He explained that under the new management, the dealership would not continue providing valet service, despite the history of the arrangement. While I appreciated his willingness to make the call, it was disappointing that the General Manager chose not to have that conversation himself after multiple attempts to reach him. The Customer Relations Manager also informed me that Walter, Brian, and Josh were now at the Maitland location and suggested they might be willing to honor the commitment that had originally been made. Ultimately, this review is about more than valet service. It is about keeping promises. The complimentary valet service was not an occasional courtesy. It was the solution to the only objection we had when deciding whether to purchase from Mercedes-Benz of North Orlando. It influenced our buying decision, and the dealership honored that commitment for more than two years. To have that commitment simply disappear because management changed is disappointing and reflects poorly on AutoNation's approach to customer relationships. Leadership changes should not erase commitments that were made to customers. Premium brands build loyalty by standing behind their promises, regardless of who occupies the General Manager's office. At the time of writing this review, I have not yet contacted the Maitland dealership to see whether they will honor the original agreement. Based on my past experience with Walter, Brian, and Josh, I am hopeful they will. If they do, it will reinforce what excellent leadership and customer service should look like. If they do not, then this becomes an AutoNation issue rather than simply a North Orlando issue. I will update this review once I have that. Update- my valet service loaner is in route and Maitland Mercedes is picking up my car for service

excellent place to buy a good used car. Purchase an excellent condition 2024 BMW 430 convertible…read morefor my daughter.

My Wife and I recently purchased a Toyota Highlander from Variety Auto Group in DeLand, Florida,…read moreand I couldn't be happier with the experience! From start to finish, the process was smooth, transparent, and genuinely enjoyable. A huge thank you to Jay, the owner, for creating such a welcoming and trustworthy dealership environment. His passion for customer satisfaction truly shines through. And hats off to Scott, the manager, whose professionalism and attention to detail made the entire transaction seamless. He went above and beyond to ensure I was comfortable and informed every step of the way. The Highlander itself is everything I hoped for--reliable, stylish, and perfect for my needs. If you're in the market for a vehicle and want to work with people who treat you like family, Variety Auto Group is the place to go. Thanks again, Jay and Scott--you've earned a lifelong customer!

Discount tire recommended me to try Evans auto for a lineament I needed after being driven off the…read moreroad by a crazy driver. I walked in they were friendly & I didn't expect to get the service the same day. Let alone within the same hour. I told them what I needed they wasted no time to get my car in and fixed right in time for me to head to Miami for my birthday weekend. My car is driving great again. I am grateful I WILL be back to have my car serviced there in the future.

Great car at a great price. I bought a 2005 Honda Pilot from Tim over 2 years ago and it's been a…read moregreat, reliable car. It had 160k miles when I bought it and now I'm at 207k and counting. Tim is a very honest and knowledgeable guy whom I would highly recommend to anyone looking for reliable used car.