I stopped by because I saw he had some e bikes for sale . He helped straighten my wheel , very nice…read moreguy . I'll be back with my computer as the hinge is broken . Thank you frank .

Cluttered shop, sloppy work, and three wasted trips. I brought my PS5 in for a USB port fix, and…read moreone time he said it was done but was still finishing it when I walked in. After all that, both USB ports ended up dead and he claimed the IC chip had failed -- something that wasn't an issue before. He refunded the $50 for the port, but I still paid for the cleaning and lost a ton of time. Taking it somewhere competent. Don't take your PS5 there! It'll come back worse.

Fantastic In-Home Tech Support and Training! I highly…read morerecommend Henry with Computer Chimps for any IT needs. Henry came to my home to help optimize my setup, and the experience was top-notch from start to finish. What stood out: Streamlined Operations: Organized workflow and made my system run much faster. Clear Explanations: Explained how certain apps and programs function. Easy to Understand: Clarified complex tech concepts simply. Highly Professional: Knowledgeable, and very patient. I will be using Henry and Computer Chimps for my future IT needs.

They identified the problem quickly and effectively would recommend them. Very good workread more

The service was excellent The person in charge knows what…read morethey are doing! Well worth the price

Anytime I have a problem with my laptop, I call Jim. He's honest, reliable and tells me the truth…read more It's been a few years since I've had to call him but when I did, I got the very same professional service. Jim gives a brief guesstimate of what he thinks may be the problem. He's very up front by saying it could be more or less but he won't do anything without calling me with the diagnosis and reviewing the details of what he will fix. I dropped my laptop off on Thursday afternoon and it was ready the very next day. I have been working with Jim since 2012. I was away from the area last year and I took my machine to Geek Squad. I regret the whole experience. They had my laptop for 2 weeks, told me it would be about $90 and ended up over$300. They gave me a big folder with paper explaining what they fixed but I couldn't understand it. That's what I appreciate with Jim. Next time I won't sweetest the 40 min drive to Beaverton. I'll just confidently see J and knew my computer will be fine sheet his attention. Highly recommend!

Josh- My son came…read morehome, fired up his "home build" and it worked!!!! ;) Thank you so much!!!! He needed this win. You are without a doubt the most savvy, caring, and efficient person in your field. We had been stumped on that bios problem for two weeks; you resolved it as a walk-in within the hour....and he's calling his buddies about how he magically got a second ram card ;). That's insanely fast and resourceful. I'm hugely indebted to you. I owe you.

Josh gave me a free diagnostic for my pc that I brought in. Very helpful, offered to sell me some…read moreparts needed, and didn't charge me despite hopefully finding the problem. Highly recommend!

Took some old computers in to have data transferred to a hard drive and then wiped. And took my…read morecurrent newer computer as well. I came back working better than brand new. Same for my husband. Fast turn around time and decent pricing.

They revived my pc when I thought there was no hope. They even stayed after closing until it was…read morefixed. Glad I found this place, and the service was amazing. Super nice guy, we actually chatted a bunch while he was fixing my CPU. 10/10 would recommend

I didn't know what to do the day my computer fizzled out because I was in the middle of my work day…read more& didn't know what was wrong or who to contact. Lucky for me, Google brought Steve's company up and because he had such a good rating, I gave him a call. Steve thought the new motherboard would take a week to order/arrive but it was here in 4 days & he came over the day he got it and got my PC back up and running! His labor was $180 (2 hours/2 trips to my house) & the motherboard was $100. That was a small price to pay for him to be able to save all the work, photos, music, movies I had on my hard drive! If you ever think your computer has burned out & died, call Steve before buying a new one and starting everything (re-installing everything & re-doing tons of work) over.

Helped me with a really pesky and annoying dead component that I was unable to diagnose myself…read more And did it in an hour or so. Absolutely worth it to ablate the frustration. I appreciate Steve's help.

Demetre saved my online life when he let me trade 2 non-working laptops for one that works very…read morewell! They would have been too expensive for me to fix and I only need one anyway, so it was a win-win for me, especially since he offered a warranty on parts and labor! He's already come through when the power cord died, replacing it with a new one. Thanks so much Demetre! Its great to know an honest guy in the tech business!

Amazing service. My computer is faster now than when I first bought it. Great customer service…read more I have gone to others for computer needs and have never received this quick of turn around. I will use this service again. A++++++++

So glad I found these guys! Stephen was very helpful! I thought my whole business document…read morelibrary was about to be lost. Stephen was able to walk me through getting it to a safe place over the phone. I chose Slave To The Machine because of its proximity to my home office but I didn't even need to wait for an appointment or go to their location. Thanks again for the great service and for being 'real Portland' at its best! I will be hiring STTM for my next issue which is a hardware compatibility issue.

I was looking for a reliable PC repair service to troubleshoot my brand-new gaming PC, and I'm so…read moreglad I found Slave To The Machine! Unlike other PC repair services that jump straight to charging for a diagnosis, Stephen actually took the time to give me troubleshooting advice--for FREE! Stephen genuinely cared about saving me money and even suggested that I contact the PC brand's customer service first before having him work on my PC. His honesty and willingness to help without asking for anything in return really stood out. If I ever need professional repairs, I know exactly where to go. Highly recommend!