If I coukd give a 4.5 star review, I would, but yelp only has the whole star, and they are better than four stars, so I rounded up.
The GOOD:
I called in looking for a place to clean my fur baby's teeth and do a couple extractions, I was referred here by another vet that didn't do them. Our regular vet was quoting me $1'500 for just the cleaning and one extraction. I was floored at that cost.
When I called in the lady I spoke to was wonderful and nice, and a bit hesitant to give me a quote, but I had set aside $500 for the procedure, and she assured me it wouldn't be that much.
I set up an appointment three weeks in advance and after everything was said and done it was only $150 dollars. That included my fur baby's rabies shot, medication, and the whole procedure. Awesome! The wonderful gal, who is blonde (and who's name I didn't get :-( ), explained what they did and why and even showed me why they left the big tooth in. She said she petted my baby and cuddled her and took her jacket off, on her lunch. This woman was awesome! I couldn't be happier with her.
The BAD:
When we arrived it was pouring outside, so I put my dogs light pink waterproof fleece lined jacket on to keep her warm (as she doesn't have much hair), and I also brought her pink blanket with her (for familiar smells and less stress). We were the only people in there st 8:30, and my dog doesn't have a leash as she is a service animal.
The lady (the darker haired one) looked up and said, "Is that one on a leash?", she didn't refer to my dog as a her or say hi to her, in any way. I understand aski ng about a leash, but my dog was calm and quiet, and we were the ONLY people in there.
This same lady referred to my dog as ,"that one", again while reading the paperwork I filled out (to ask if she was fixed or not).
My boyfriend picked her up and held her while I filled out the required paperwork. The lady took my fur baby, and told us when she would be ready, I kissed my pup good bye, and we left waving goodbye. This is my kid and service dog, I was nervous.
One would think that they would take her jacket off in a heated space, BEFORE the kennel. She did not. This lady obviously couldn't be bothered to care about the animals that are admitted. Even if you tell her.
Even my boyfriend said the lady obviously hates her job. And he is incredibly laid back.
SUMMARY:
In any case, amazing for the most part and super helpful and friendly. And the prices for a teeth bc leaning and extraction are phenomenal, they obviously care about what they do. read more