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    Affordable Termite Control - Santa Ana

    4.4 (5 reviews)

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    1 year ago

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    1 year ago

    Thank you Dennis, you were very welcoming and very professional! Quoted us very well and will be recommending you to everyone I know!

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    4 years ago

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    Preferred Pest Control Orange County

    Preferred Pest Control Orange County

    (310 reviews)

    I called Preferred Pest Control after dealing with a sudden wave of ants in the kitchen, spiders in…read morethe garage, and a huge beehive tucked under the eaves of our roof. They handled all three issues with total professionalism. ​The technician arrived right on time, walked the property with me, and clearly explained how they'd tackle each issue. They safely removed the beehive, treated the exterior for ants, and cleared out the spider webs. The ants and spiders are completely gone. Super knowledgeable, friendly, and fairly priced. Highly recommend them to anyone in the Long Beach area needing reliable pest control!

    We initially had this company come out for an inspection, which we paid for. We decided to move…read moreforward with them because the technician was honest, knowledgeable, and didn't try to upsell us on services we didn't need. We really appreciated that and felt confident choosing them. After the inspection, we scheduled an exterior treatment since it would still help with our bug issue. Before scheduling, we specifically asked multiple times whether we needed to be home, and we were assured that we did not. We provided clear instructions on how to access the back half of our house. Unfortunately, they never showed up--not once, but twice. We had to reach out three separate times, and despite that, no one came or communicated with us. We even kept our dogs locked up all day waiting because we expected the treatment to be done. We're disappointed because the technician made such a great first impression, but the lack of follow-through and communication has been frustrating. Reliability is just as important as good customer service, and unfortunately, that was missing from our experience.

    Smart Pest Control - Our technician spraying the foundation of a home.

    Smart Pest Control

    (33 reviews)

    We had a sales person, Cedric, walk up saying they were in our area servicing and willing to give…read moreus a deal on a comprehensive service today. I am generally apprehensive of this type of sales tactic but Cedric was very thorough with his pitch and convinced us. A few hours later, Collin(I think), the service tech, showed up and again walked through everything he was gong to do. As he performed his service we could easily see he was being incredibly thorough, and in our opinion, going above and beyond with the nooks and crannies he was brushing out and servicing around our home. We were so impressed and wanted to tip him above and beyond but he refused the tip and simply thanked us for the business! There is absolutely nothing I could say about this experience to knock it down from being top notch, above and beyond. 100% recommended and satisfied!

    HORRIBLE CUSTOMER SERVICE and EVEN WORSE COMMUNICATION and no matter how many times I've called,…read moreleft call backs via their website - or even left a message with their own staff for a call back.. nothing for over a week. I've had service with this company for over a year now and in the beginning it went well - communication was still not best. I would never receive a reminder of treatment dates, and they were well aware of the need for my dogs to be brought into the house for services. An example: 11/25 original date, had to reschedule. Called phone number on website, multiple times x 1 week various hours left messages for call back and nothing. I even left multiple messages via their webpage for a call back - crickets! Finally with a woman who would not give me her name stated she never got any of the messages, no voicemails or any of my husband's calls or messages. Informed her this has happened numerous times and still continues, no empathy, no nothing. All I ask if for COMMUNICATION! Someone showed up the following week WITHOUT NOTIFICATION (mind you there is a note we have pets they need to be locked up and gate to be unlocked) they provided service for the front yard, and we asked the guy to put us down for Friday - he said okay. Friday came and gone ( they saw a note in their system but didn't bother to notify us that services could not be provided that day) once again NO-ONE COMMUNICATED! Spoke with Olga who confirmed an appointment 12/9 Which we were able to FINALLY get the backyard done. Husband and I said we'd give them a go one more time since they had mentioned they moved and changed numbers but still communication is key! There has been a note that we have pets and need communication via text for the date and time frame, we get quarterly service. Next date was 3/19 from 3-4pm. Received a text from their number on 3/10 stating our service will be on 3/19 between 3-4pm and there is a number to call if needing to be rescheduled. 3/19 and it's past the window. We call the number the woman go refuses to give me her name says our service is set for 3/23. I give her the phone number and ask why does this keep happening? She said I don't know. It's been one a YEAR and you still couldn't make it any better? Still HORRIBLE COMMUNICATION. Cancelled service.

    Affordable Termite Control - Santa Ana - pest_control - Updated August 2026

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