The crew at The Termite Guy are fantastic. Steven in particular has gone above and beyond what any other Termite Co. will do on several occasions. I highly recommend this firm as reliable and most importantly for the Agents and Consumers they service The Termite Guy is cost sensitive and efficient. Don't risk it, go with a long standing Company. Shaun Hurley, Associate Broker Coldwell Banker Realty. read more

Beware: Sub-contracted work with no accountability --------- UPDATE 5/29/26, in response to owner reply ------------- This is what "acknowledged and apologized" for the delay looks like. On 5/4 at 3:06 PM, I got an email saying "Sorry, it looks like your dates are 5/6 to 5/8. I resent paperwork with new dates, did you receive those?". The job was confirmed to start 5/5 via an email sent on 4/24. That correction was dropped on me AFTER I rushed to send someone to their office to pick up the Nylofume bags because they apparently sent them on 4/27 but could not provide me a tracking number. It took 6 emails and a public Yelp review to get a manager contact and any documentation. The fumigation log showed up the same day this review went live. You also have no photos or documentation of my roof condition before or after the fumigation, your office confirmed this in writing. So how did you determine which tiles were broken during the job? And how do I know the tiles were actually fixed? This is not a one-off. A 2021 Yelp reviewer experienced the same thing: dates moved without notice, undisclosed subcontractors, and a subcontractor who broke into an upstairs window because your office failed to pass along the door code. That reviewer ended with "let's just hope they actually fumigated the house." I find myself saying the same. To anyone reading: go with a cheaper option, all the bells and whistles they promised are not worth it. If something goes wrong, you will spend weeks chasing answers and never reach anyone who can actually help. ------------------------------------------------------------------------------------------------------ Even though The Termite Guy gave me a quote 30% more expensive than other bids, I chose them for the "whole package": everything done in house, including roof repair, a 5-year fumigation warranty, and a roof tile warranty. Sounds great, right? Not really. My fumigation was delayed by a day and I was notified at 3pm the day before. They never mailed or dropped off the Nylofume bags so I had to send someone to pick them up. I didn't make a big deal out of it because mistakes happen. Turns out that should have been my warning sign. I found out the fumigation was done by a subcontractor but not until after the tent came down, when I asked about broken tiles. They were hesitant and asked me who would be fixing the roof before answering. I told them I signed a contract with full tile warranty, and only then did they admit they were subcontractors and that tiles were broken. I checked the fumigation notice on my door and the name was not The Termite Guy. I looked up the address of the subcontracting company and it was a residential address. Because of the subcontracting I wanted to make sure everything was done correctly, so I asked for all paperwork and photos from the process. All I got was a receipt saying fumigation was completed and a single photo of a gas reading that could belong to any house. No logs of gas levels before, during, and after. No photos or documentation of my roof condition before and after. I am now genuinely unsure if my house was fumigated correctly, if the roof was actually fixed, and whether I can trust them to honor the 5-year warranty. For the amount I paid, it feels like I paid a premium to a middleman who subcontracted everything out and I was still the one chasing down the people actually doing the work. My advice: go with the cheaper bid. The Termite Guy charges more and does not deliver what they promise. read more

Love The Termite Guy Team! Nikki was soooo super quick to respond and get us an apptmnt. We have attempted two other termite business and one didn't even respond and another responded but Nikki was super friendly and thoroughly explain how it works and the process so I alrdy trusted her and her team right away because of the direct and quality customer service. The team sent out Dave L - he is Amazing. He knew exactly what was the issue at hand and did not add unnecessary work to our situation with termite at home. He was honest about the quote and upfront about the estimate cost and was very accurate. Friendly and Fast service all around. We were able to quickly schedule the Treatment team to come out and they were The Nicest people and again took the time to explain the situation at hand and cleaned up after the process very thoroughly. Our experience with The Termite Guy was awesome! No need to look elsewhere! read more

My husband and I were extremely happy with the services this company provided. A+++. We found them through Yelp. Steven was very friendly, professional, honest and easy to work with and it was transparent the first time my husband met him when he did the initial house inspection (2 hours). Excellent follow up and very knowledgeable. Their estimate was very reasonable/competitive for the woodwork repair and tenting fumigation compared to the other estimates we got. Yes, you may just be paying a little more for the tent fumigation but you'll have the peace of mind of the roof tile warranty. Most companies will have you sign off leaving you/the homeowner responsible for any roof tile damage from the tent fumigation (happened to my parents). Not this company. They actually hold true to their word and they did come out and replaced the three broken tiles a week after the fumigation was done. We were happy to know this was also confirmed when we brought out our other roofer (Premium Roofing) who came out to double check. So The Termite Guy Co. and its subcontractors take extra care to not damage the roof. Any roof tiles they do damage, they will indeed repair/replace true to their word! Regarding the exterior woodwork replacement of the termite damaged wood, we were very happy at how meticulous their crew (Luis/Martin) were with the repairs and they even went above and beyond what was originally outlined in the proposal. They definitely do not cut corners so we were extremely happy to know they do quality work. They even went out of their way to get some hard to replace metal ornaments to make sure the front window shutters were matching (some missing) and placed back to the original design-sure to make our HOA happy. I asked Luis where he got the round metal wood ornaments and he told me they could not find it at Home Depot/Lowes so they actually got it at Ganahl lumber. Talk about going out of your way! Regarding the subcontracted fumigation company ( All In Fumigation), again we were extremely pleased with their services. They worked with my husband to make sure he was there when they did the walk-through, locking up the house, and alarming the house. When it was time to go back in, they were nice enough to call us so we can remotely disarm the house and be there when they went back in. No need to ever worry about whether personal items would be stolen by any of their staff. We double checked, and everything was in the house as is before and after they removed the tent. The crew was also very meticulous around the property and was good about really cleaning up the surrounding yard/property. So we didn't have to worry about cleaning up and they put everything back after the job was done. Regarding communication, Mel in the office was a sweetheart and was always in touch with us. She did a great job with all her heads up and follow up emails and phone calls. Made the process so much easier. Same with Steven. He was always available (he gives you his cell phone number directly) and would even come out multiple times to check up on our house before and after the work was completed. We will definitely be using this company for any of our future termite needs or pest control. Can't say anything bad about our experience and only positive feedback 100%. 5 stars and beyond. Thank you Termite Guy!!!!!! read more

Fantastic company and response. Called in at 8:00 am for what I thought was a termite infestation in my bathroom window. Mauro was at my house by 10:30, identified the culprits as flying ants and recommended I call my contracted exterminator to handle the problem. Completely honest. Did not try to poach my business knowing I'm already under a contract with another company. Extremely professional knowledgeable and kind. Highly recommend and will use this company in the future as soon as my current contract expires. Thank you Mauro and Termite Guy! You are awesome! read more

James McCall at The Termite Guy is phenomenal! Knowledgable, professional, and most importantly, HONEST! I've worked with him on different sides of a transaction and always impressed with how honest and thorough he is. And wonderful to work with. Simply the best! read more

We called The Termite Guy because we needed to tent our home. Nikki and Dave are the best! They provided a tent quote that was reasonable and were able to get the job done at the time that worked best for us. Highly recommend! read more

I am Realtor and I have used these guys a few times with my clients and they have always been very honest and professional. The most recent one was during the holidays and they got me in with short notice, in time to close right before Christmas. read more

This review is for Saul, the technician who came to inspect our house and to provide a quote for fumigation. Basically, he came and poked around but found only dry wood termite infection. He did not do a thorough inspection; otherwise, he would have seen visual evidence of subterranean termites in the garage and the attic. There was no mention of treatment options for subterranean termites in the proposal contract. Also, he was not open to answering any questions after the inspection and would defer to waiting for the proposal to be sent out. Therefore, we decided the customer service was subpar and to move on with another vendor. Not recommended. read more

We had these little winged insects that looked like termites in our kitchen and the outside of our home. We called Guy, the termite guy, and he came to our home to check out these winged insects. Fortunately for us, Guy was honest and told us they were not termites! No treatment was needed... and these little flying insects disappeared a few days later on their own. It was wonderful to work with an honest and super nice Guy! We will definitely call him again if we have any insect problems in the future. read more

It has always been top notch. Service quality and value. Have used Termite Guy for multiple properties we have sold as realtors and used them twice on our own home over last 20 years. Can't say enough good things. They go out of their way to provide great service. Have helped us in a few difficult situations. read more

Great company for pest control or termite inspections & repair- well known in my industry (real estate) I recommend them allot since 2012 and use them personally. read more

Their team are very professional, accessible, considerate and competent. Dave and Nicki were available for the entire duration of the fumigation. Not only they were onsite to ensure all goes well they were also accessible via text and phone off hours. Very friendly and excellent at their job. Beyond Excellent read more

Steven was great, very professional, very knowledgeable. He was prompt, answered all of my questions, and gave me some great preventative suggestions since we do not look to have an infestation. Thanks Termite Guy! read more

As a real estate agent I deal with all kinds of service providers. Today I had a great pleasure to meet with one of the nicest, kindest , knowledgeable termite inspector James McCall. He made the inspection, smooth , fast , easy and even more at a great price! Thank you so much!!! I'll be using them from now on! read more

If I could give a 10+++ I would!! We had wood rot and termite infestation on parts of our balcony and window frame / faux planter, etc. on our home. The Termite Guy and his team were super professional and amazing!! I would like to give a BIG shout out to Jaime Alvarado and Juan! They went above and beyond and are true craftsmen! The quality of work completed, was seamless and top notch! We definitely will use them if needed in the future and we highly recommend them!! If you are looking for true professionals, look no more!! These guys are the whole package! Thank you The Termite Guy and team!! read more

James M. came back out and answered my questions and concerns on previous work done. Good guy, friendly and knowledgeable. Highly recommend. read more

Good company. Everything from the inspection to emails to tenting went smooth. Even when I pushed back the date, they were always nice and professional. They responded to emails on a timely manner. Always nice on the phone. And the people that tented were good. Easy 5/5 read more

Had an inspection a few weeks ago after seeing some termite droppings. Guy came out and did a thorough inspection of the entire house. He identified a couple of areas that he recommended spot treatment and outside he identified a couple of areas around windows that were showing signs of dry rot. His crew came out today and did the spot treatments for termites and the wood repair. Jaime and Jose, the techs, did excellent work. Jaime is a skilled carpenter and his work showed that. They showed up exactly on time and worked non stop until all the items were addressed. I couldn't be happier. Thanks Jaime and Jose!! read more

We had James McCall come out to do a termite inspection and he was very professional, knowledgeable, and friendly. Even gave me some good recommendations for window repairs. read more

We used them in our anaheim home. Good value. Their lead guy tells dad jokes which are funny. I liked using them and would recommend them over others. read more

First started as an escrow inspection for termites. Steven came on short notice and was extremely punctual and professional in testing signs of termites - luckily only found some dry rot. Steven knows his craft and was extremely thorough Got a a report and quote the next day. Fast forward a month, moved into the new home and decided to replace the dry rot in facia and pergola. The guys again did not disappoint. Came on time, carefully rplaced the wood and painted them anew. Martin and Luis get the job done nice and clean. 100% would recommend these guys to anyone. read more

The Termite Guy - Martin and Luis replacing the pergola beam - Pest Control Near Me - Santa Ana, California

I had my house fumigated by The Termite Guy last week. This was one of the best experiences I've had with any contractor to date. They handled each step of the process professionally and made me feel confident about selecting them. Mark Petrick, their termite inspector, arrived on time for our first appointment, did a walk around to visually inspect for termite damage, measured my home, discussed the scope of work for tenting the house and gave me a ballpark price. On the same day, their transaction coordinator Ariana emailed the formal proposal. I was impressed to receive their proposal so quickly. I got 3 other quotes from other termite companies, but The Termite Guy offered a competitive price, the longest warranty and they covered roof tile repair for up to 50 tiles that they or their subcontractors damage (they ended up only breaking 1 tile). Nikki Tichy, the regional office manager, is likely one of the best project managers I have ever worked with. She communicated with me on a daily basis answering my emails and questions promptly. She clarified the proposal for me, explained the process, scheduled the work, and made sure everything was on track throughout the project. It is clear to me that Nikki played a huge part to the success of this project. Big thanks to you, Nikki. I also want to thank Mike Tighe, who came to our house and helped uninstall/reinstall our fence to allow the tent to go up, as well as repairing the one roof tile that was damaged. Mike is truly a people person and a pleasure to work with. Special thanks to Ricardo and his team from All In Fumigation, who was sub contracted to do the tent and fumigation. Ricardo was responsive and explained to me what his team were doing and coordinated with me each day so I could see his crew work on the house from setup to tear down. And thanks to Tony for showing me their fumiscope and explaining the data on Day2 before venting the gas. Overall, everything ran smoothly and according to plan. I was very happy with this whole experience and I highly recommend The Termite Guy. Now hope all the termites are dead and don't come back for a long time. :) read more

The Termite Guy - Photo of my house fully tented and the team filling it with Vikane gas. - Pest Control Near Me - Santa Ana, California

A couple days ago, we found about 10 bugs on our bedsheet--totally freaked us out. After some Googling, they looked just like termite swarmers, so I called Steven (he helped us 6 years ago and was great back then too). He showed up right after my call, super fast! He checked the house thoroughly and found no signs of termites. Turned out they were probably just flying ants. Such a relief. Steven didn't charge us a thing, even though he took the time to inspect everything. I wish I could've given him something to say thanks, but he wouldn't take it. I'm not usually a review person, but honestly, he really deserves the shoutout. read more

As a Realtor, I use this company regularly and they never disappoint. Always prompt, professional, and honest--reports are clear, turnaround is fast, and my clients trust their work. Highly recommend! Thanks Guy and Nikki! read more

Unfortunately, I am going to update my review based off of inspecting my house after the work was completed. I was here for the initial consultation, and for that I definitely would give them five stars. I left with my dogs the day the work was being done, and my husband was home. I knew of one spot in our bedroom window seat area that needed to be filled. After inspected the whole area I realized they filled almost 30 holes and left them with just primer. This was not what I was initially told in terms of touchup work, and I asked my husband if they asked him for paint. He said they told him we were responsible for painting. We had the paint since we just went through a remodel within the last two years. Based off their other review responses where they say that they do the paint touchups (if it's provided) I'm really disappointed that they told my husband something else. I will now have my contractor come out and cover up the sloppy work that was left behind. read more

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Had some termite work completed this morning for a property I am selling, and these guys were amazing! Jaime and Jose were the 2 workers that arrived right on time. They texted me 30 minutes before arriving, as requested, and both Jaime and Jose were very personable and friendly. They finished the job quickly and efficiently, and they even helped me remove a satellite dish on the roof while they were up there doing the treatments. I would recommend The Termite Guy for any termite needs, and make sure to ask for Jaime and Jose! Great guys! read more

Jeff is very professional and responsive! He is honest about the home termite conditions! I will definitely use his services for future termite service. read more

I have a wonderful experience with Termite Guy - price was reasonable and overall service was great. Mauro was the inspector - he was very kind and thorough. He explained everything in detail and was patient with all the questions that I had. I utilized Termite Guy for their wood replacement and fumigation. Jaime and Jose were amazing when it came to the wood. They replaced some of the rafters and it looked great. As for the fumigation, the team was very efficient when it came to putting up and taking down the tent. Mel was very responsive and made the process smooth. If you are needing any termite related issues, Termite Guy is the way to go! Everyone I interacted with was very professional. read more

Worst experience by a mile. Left one of the doors opened even though the supervisor was handed the keys to lock up all the doors and gates, and specifically told to do so when they have finished tenting at the end of the day and place the keys in my Lock Box. As a result, an expensive electric bike was stolen from my garden shed. When I confront the sales guy, he rudely said that they are not responsible for any theft and threatened to put a lien on my property if I refuse to pay for their service. Very haughty, rude and unprofessional. Engage them at your own peril read more

We reached out to the Termite Guy to have our home inspected for termites and ultimately found we needed to tent the home and replace the wood with termite damage and dry rot. The inspection by Beau was very professional and informative an his knowledge and explanation of the process and demeanor made selecting The Termite Guy an easy choice. Mel was the office contact who is friendly, on top of things, professional, organized and answered all of my questions, made the process simple and understandable. The crew that completed the tenting for exterminating the termites was organized, professional and completed the job in a timely manner. Next came the replacement of the damaged wood and repairs. Frankie and Kevin were excellent craftsmen, who took much pride in their work. We are very happy with the results and grateful they made the process so easy. read more

I had an amazing experience with The Termite Guy. I received a personalized level of service that wouldn't have been possible at any other company. I had a unique and complicated situation and they were the ONLY company that I found that could meet my needs. I have a 1938 house with Spanish roof tiles, which I needed to be preserved during the process. I was also re-roofing a portion of my house and needed the fumigation to be imbedded into the roofing schedule. After interviewing about a dozen companies, I chose the Termite Guy for two reasons: (1) They have a tile warranty and a roofer on staff, so I knew that they would take good care of my tile roof; and (2) The professionalism of the inspector Craig, who had a great combination of knowledge, patience and attention to detail, which helped greatly in the structuring and execution of my project. The transaction coordinator Lauren was organized and patient as well, and cheerfully made several adaptations to the uniqueness of my situation. And last, but certainly not least, was the level of service provided by Tony, the owner of All In Fumigation, the subcontracted firm that does the actual fumigation. Because of the uniqueness of my situation, Tony personally made two site visits to make sure that their service was customized to my needs, and then supervised the actual fumigation process to make sure that it was appropriately executed. My combination roofing/fumigation project was a major stressor for me, and this team really came together and made it work. I'm very grateful for their help and am very appreciative of their patience and professionalism. read more

I stumbled upon The Termite Guy through my search on Yelp to find a solution to my termite problems. After reaching out to a few companies over message, Trina from The Termite Guy responded first to my inquiry. She was helpful, knowledgeable, and best of all honest regarding quotes and the whole process. She was able to set up a timely inspection for my unit. Really looking forward to working with these guys. read more

The Kevin Hill team has used The Termite Guy for over 15 years!! They take care of our clients and most importantly the jobs are done well. Special shout out to Guy de Beauvieres and his office manager Nikki!! read more

Had a great experience with Jamie and Jose who came to do treatment and repair of termite damage to our patio doorframe. They were professional and very polite. And the repair work was outstanding, including a full paint of the area- looks like new. read more

James, the Termite Guy, provided excellent service! He was friendly, knowledgeable and seemed fair overall with his estimate to fix the termite damage. Thanks! Susan read more

The termite Guy is the best!!! Crew chief Mike really cares about doing a good job. He fixed damage on our tile roof that had nothing to do with termite tenting and made our roof like new! Nikki the coordinator is organized and professional. I'm glad there are still companies that do a good job. read more

Steven came out to our home to look at what we thought was some termite damage in our garage. We got lucky and it wasn't. He said that since he came for an inspection that he would go ahead and inspect our entire home, including our attic, but when we asked for an invoice for the service call, he said there wouldn't be one. Such a friendly person who made a great impression. We'll definitely use 877-Termite again! read more

We had contacted the termite guy to get a quote a while back. We also got other quotes from other companies. Another company wanted us to tent the house, which we were trying to avoid. Life happened and we had to put it on hold for a while. When we were ready again we decided to contact the termite guy. They came out and checked to make sure we could still do a treatment instead of tenting. They were able to get us a date for treatment that worked for us. The two guys that came out to do the job went above and beyond. You can tell they take their job seriously. They made sure to answer all of the questions we had. They were very professional and made sure to clean after themselves. The amount we paid was a lot less than what we would have paid if we tented the house. I will make sure to recommend this company. read more

We are first time home buyers which is already a lot to take on let alone having to put a tent on our property. Nikki was so helpful and explained everything from start to finish. She even sent us this picture. Everything went smoothly & I will recommend this company to all of my neighbors. Thanks Termite Guy! read more

The Termite Guy - Pest Control Near Me - Santa Ana, California