Reliable, response to customers are always immediate Left their workplace clean Nice workers , Andre and Tony are customer oriented ! Hire them! read more

Beware: Sub-contracted work with no accountability --------- UPDATE 5/29/26, in response to owner reply ------------- This is what "acknowledged and apologized" for the delay looks like. On 5/4 at 3:06 PM, I got an email saying "Sorry, it looks like your dates are 5/6 to 5/8. I resent paperwork with new dates, did you receive those?". The job was confirmed to start 5/5 via an email sent on 4/24. That correction was dropped on me AFTER I rushed to send someone to their office to pick up the Nylofume bags because they apparently sent them on 4/27 but could not provide me a tracking number. It took 6 emails and a public Yelp review to get a manager contact and any documentation. The fumigation log showed up the same day this review went live. You also have no photos or documentation of my roof condition before or after the fumigation, your office confirmed this in writing. So how did you determine which tiles were broken during the job? And how do I know the tiles were actually fixed? This is not a one-off. A 2021 Yelp reviewer experienced the same thing: dates moved without notice, undisclosed subcontractors, and a subcontractor who broke into an upstairs window because your office failed to pass along the door code. That reviewer ended with "let's just hope they actually fumigated the house." I find myself saying the same. To anyone reading: go with a cheaper option, all the bells and whistles they promised are not worth it. If something goes wrong, you will spend weeks chasing answers and never reach anyone who can actually help. ------------------------------------------------------------------------------------------------------ Even though The Termite Guy gave me a quote 30% more expensive than other bids, I chose them for the "whole package": everything done in house, including roof repair, a 5-year fumigation warranty, and a roof tile warranty. Sounds great, right? Not really. My fumigation was delayed by a day and I was notified at 3pm the day before. They never mailed or dropped off the Nylofume bags so I had to send someone to pick them up. I didn't make a big deal out of it because mistakes happen. Turns out that should have been my warning sign. I found out the fumigation was done by a subcontractor but not until after the tent came down, when I asked about broken tiles. They were hesitant and asked me who would be fixing the roof before answering. I told them I signed a contract with full tile warranty, and only then did they admit they were subcontractors and that tiles were broken. I checked the fumigation notice on my door and the name was not The Termite Guy. I looked up the address of the subcontracting company and it was a residential address. Because of the subcontracting I wanted to make sure everything was done correctly, so I asked for all paperwork and photos from the process. All I got was a receipt saying fumigation was completed and a single photo of a gas reading that could belong to any house. No logs of gas levels before, during, and after. No photos or documentation of my roof condition before and after. I am now genuinely unsure if my house was fumigated correctly, if the roof was actually fixed, and whether I can trust them to honor the 5-year warranty. For the amount I paid, it feels like I paid a premium to a middleman who subcontracted everything out and I was still the one chasing down the people actually doing the work. My advice: go with the cheaper bid. The Termite Guy charges more and does not deliver what they promise. read more

The crew at The Termite Guy are fantastic. Steven in particular has gone above and beyond what any other Termite Co. will do on several occasions. I highly recommend this firm as reliable and most importantly for the Agents and Consumers they service The Termite Guy is cost sensitive and efficient. Don't risk it, go with a long standing Company. Shaun Hurley, Associate Broker Coldwell Banker Realty. read more

Beau - thank you for the 3x termite inspections you've completed for us!! Always a timely arrival and consistently easy to communicate with. Fast report turnaround each time. We totally trust your expertise and thorough check of the properties. And you always patiently answer all of our questions. Highly recommend!! read more

James is who we call for pest issues. Always prompt, always friendly and very informative. He educates first then gives options for solutions. Trust is key for us and James is fantastic in complex situations that could end up costing a lot of $$. Thank you James! read more

I hired this company (the termite guy) for fumigation/tenting since they were recommended by a friend who had used them a few months (2-3) prior. I regret going with this company since they subcontract the work out to other companies . The 1 star is for being able to accommodate my short timeline and answering the phone calls promptly. I called on Monday for work on Friday and they were able to meet the demand. Unfortunately, they subcontract out to another company, which I did not inquire about before. I know I should've checked the reviews, but I had good recommendations from a trusted source. 1. They said since it was a short timeline they wouldn't be able to mail the bags home in time, I offered to pick up the nylefoam (spelling) bags from the Santa Ana office since they're nearby. The staff said it would be ok and that the foreman would drop off the bags the next day (Tuesday). They would also be emailing me instructions as well as an e-doc to sign before Wednesday to ensure service. 2. Tuesday rolls around, no email, no bags. While at work, I had to call and inquire about the bags and the email to which they said "oh he (the foreman) forgot and there was a mix up and they would be sending the email this time. 3. Instructions stated that the approximate window for service would be provided the afternoon before the day of service. I called Thursday and was told 9a-11a the next day. Friday rolls around and they show up @8:26, totally catching me off guard as I was still getting ready and packing. They contract out to a company called All in fumigation (Lynwood) and they're terrible. The guy running the show that day "Art" didn't even introduce himself, I had to introduce myself first. He walked thru the whole house without shoe covers on, trekking dirt everywhere. The professional thing to do would've been to use shoe covers indoors. Today, the tent was removed and once again no shoe covers were worn in the house and dirt was trekked everywhere. I know it's not the SoCal gas guy cuz he only had to light 3 appliances and was nowhere near the bedrooms or bathrooms. There's dirt and grass and god knows what else trekked all over the floors and bath mats and kitchen mats. There was also dried muddy water ?hand prints left on the door frames My friend recommended this company and that's why I went with them. It turns out they used a different sub-contractor and not All in termites. They are actually the problem. Homeowners shouldn't have to ask the service workers to wear shoe covers, it's common decency and good service. read more

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I have used The Termite Guy for multiple projects around my home. They have repaired my roof, treated subterranean termites, repaired wood in my entry, tented my house, and today they removed my old patio cover. Each time they were punctual,organized,helpful,and kind. Guy is the best at diagnosing and treating issues. Nikki and Lauren in the office have been helpful with scheduling each project. It is so nice to have a company that you can rely on when situations arise. read more

Had them out to look at termite activity and they had done some work on the house when in escrow about 15 months prior. Guy was very professional and is taking care of all that was found! I would strongly recommend and will use them again. Lisa Laguna Niguel read more

Great experience with the quote/estimate. Honest and fair. I appreciate the prompt service and communication.

The Termite Guy did a marvelous job when we first moved into our house, and the company cheerfully sent out James McC. to do a follow-up after a few years. James was thorough and professional and aimed to educate us rather than sell. A company you can trust with your valuable home! read more

Art, and his crew did a very professional job. We were the next door house. They went out of their way to protect our property and to insure they left everything back to what it was originally. I was very impressed. read more

I had my house tented by The Termite Guy a year ago And now I needed them to come out and treat for subterranean termites. Ivan was the technician who did the treatment. He was great! They are such a professional company, always showing up on time, super friendly and explain everything very thoroughly. I would not use any other company. read more

I had the Termite guy come out and replace my facia boards on the siding of the house . Manny was very professional and communicated what he has to do to complete the job . I thought Manny's customer service was Outstanding , and I would highly reccomemed and would use them again if needed ! Rick Yorba Linda read more

James with The Termite Guy just left our home and he is fantastic!!! We called in an emergency for an inspection today and he arrived right on time. A great guy and top of the line service. Highly recommend him and his company - San Clemente read more

They have fast customer service very friendly! Didnt use them because of my realtor but they have good pricing.

James McCall at The Termite Guy is phenomenal! Knowledgable, professional, and most importantly, HONEST! I've worked with him on different sides of a transaction and always impressed with how honest and thorough he is. And wonderful to work with. Simply the best! read more

First class service by Beau and his crew. He kept us informed throughout the entire process. They went above and beyond. We highly recommend The Termite Guy company! We are very satisfied with their services! read more

Love The Termite Guy Team! Nikki was soooo super quick to respond and get us an apptmnt. We have attempted two other termite business and one didn't even respond and another responded but Nikki was super friendly and thoroughly explain how it works and the process so I alrdy trusted her and her team right away because of the direct and quality customer service. The team sent out Dave L - he is Amazing. He knew exactly what was the issue at hand and did not add unnecessary work to our situation with termite at home. He was honest about the quote and upfront about the estimate cost and was very accurate. Friendly and Fast service all around. We were able to quickly schedule the Treatment team to come out and they were The Nicest people and again took the time to explain the situation at hand and cleaned up after the process very thoroughly. Our experience with The Termite Guy was awesome! No need to look elsewhere! read more

We called The Termite Guy because we needed to tent our home. Nikki and Dave are the best! They provided a tent quote that was reasonable and were able to get the job done at the time that worked best for us. Highly recommend! read more

Had the Termite Guys tent our home about 5 years ago and now have regularly scheduled pest management. Fernando is great to work with, he is able to get into all the nooks and crannies of our high roof line and has been able to catch and fix a few issues before they got out of hand. He also is patient and answers all my questions. Fernando has so much experience in the field and loves to share his knowledge. read more

We had The Termite Guy replace a patio door in our home, and they did a wonderful job. They removed and replaced the entire door jamb, which was suffering from dry rot and installed a door that seals well from the weather including new knob and deadbolt. they painter both sides with the exterior a perfect match for the surrounding building and replaced a few shingles next to the door that were also decaying. It looks great now. read more

I am Realtor and I have used these guys a few times with my clients and they have always been very honest and professional. The most recent one was during the holidays and they got me in with short notice, in time to close right before Christmas. read more

Fantastic company and response. Called in at 8:00 am for what I thought was a termite infestation in my bathroom window. Mauro was at my house by 10:30, identified the culprits as flying ants and recommended I call my contracted exterminator to handle the problem. Completely honest. Did not try to poach my business knowing I'm already under a contract with another company. Extremely professional knowledgeable and kind. Highly recommend and will use this company in the future as soon as my current contract expires. Thank you Mauro and Termite Guy! You are awesome! read more

My husband and I were extremely happy with the services this company provided. A+++. We found them through Yelp. Steven was very friendly, professional, honest and easy to work with and it was transparent the first time my husband met him when he did the initial house inspection (2 hours). Excellent follow up and very knowledgeable. Their estimate was very reasonable/competitive for the woodwork repair and tenting fumigation compared to the other estimates we got. Yes, you may just be paying a little more for the tent fumigation but you'll have the peace of mind of the roof tile warranty. Most companies will have you sign off leaving you/the homeowner responsible for any roof tile damage from the tent fumigation (happened to my parents). Not this company. They actually hold true to their word and they did come out and replaced the three broken tiles a week after the fumigation was done. We were happy to know this was also confirmed when we brought out our other roofer (Premium Roofing) who came out to double check. So The Termite Guy Co. and its subcontractors take extra care to not damage the roof. Any roof tiles they do damage, they will indeed repair/replace true to their word! Regarding the exterior woodwork replacement of the termite damaged wood, we were very happy at how meticulous their crew (Luis/Martin) were with the repairs and they even went above and beyond what was originally outlined in the proposal. They definitely do not cut corners so we were extremely happy to know they do quality work. They even went out of their way to get some hard to replace metal ornaments to make sure the front window shutters were matching (some missing) and placed back to the original design-sure to make our HOA happy. I asked Luis where he got the round metal wood ornaments and he told me they could not find it at Home Depot/Lowes so they actually got it at Ganahl lumber. Talk about going out of your way! Regarding the subcontracted fumigation company ( All In Fumigation), again we were extremely pleased with their services. They worked with my husband to make sure he was there when they did the walk-through, locking up the house, and alarming the house. When it was time to go back in, they were nice enough to call us so we can remotely disarm the house and be there when they went back in. No need to ever worry about whether personal items would be stolen by any of their staff. We double checked, and everything was in the house as is before and after they removed the tent. The crew was also very meticulous around the property and was good about really cleaning up the surrounding yard/property. So we didn't have to worry about cleaning up and they put everything back after the job was done. Regarding communication, Mel in the office was a sweetheart and was always in touch with us. She did a great job with all her heads up and follow up emails and phone calls. Made the process so much easier. Same with Steven. He was always available (he gives you his cell phone number directly) and would even come out multiple times to check up on our house before and after the work was completed. We will definitely be using this company for any of our future termite needs or pest control. Can't say anything bad about our experience and only positive feedback 100%. 5 stars and beyond. Thank you Termite Guy!!!!!! read more

This review is for Saul, the technician who came to inspect our house and to provide a quote for fumigation. Basically, he came and poked around but found only dry wood termite infection. He did not do a thorough inspection; otherwise, he would have seen visual evidence of subterranean termites in the garage and the attic. There was no mention of treatment options for subterranean termites in the proposal contract. Also, he was not open to answering any questions after the inspection and would defer to waiting for the proposal to be sent out. Therefore, we decided the customer service was subpar and to move on with another vendor. Not recommended. read more

Steven was great, very professional, very knowledgeable. He was prompt, answered all of my questions, and gave me some great preventative suggestions since we do not look to have an infestation. Thanks Termite Guy! read more

Great company for pest control or termite inspections & repair- well known in my industry (real estate) I recommend them allot since 2012 and use them personally. read more

Their team are very professional, accessible, considerate and competent. Dave and Nicki were available for the entire duration of the fumigation. Not only they were onsite to ensure all goes well they were also accessible via text and phone off hours. Very friendly and excellent at their job. Beyond Excellent read more

We had these little winged insects that looked like termites in our kitchen and the outside of our home. We called Guy, the termite guy, and he came to our home to check out these winged insects. Fortunately for us, Guy was honest and told us they were not termites! No treatment was needed... and these little flying insects disappeared a few days later on their own. It was wonderful to work with an honest and super nice Guy! We will definitely call him again if we have any insect problems in the future. read more

As a real estate agent I deal with all kinds of service providers. Today I had a great pleasure to meet with one of the nicest, kindest , knowledgeable termite inspector James McCall. He made the inspection, smooth , fast , easy and even more at a great price! Thank you so much!!! I'll be using them from now on! read more

It has always been top notch. Service quality and value. Have used Termite Guy for multiple properties we have sold as realtors and used them twice on our own home over last 20 years. Can't say enough good things. They go out of their way to provide great service. Have helped us in a few difficult situations. read more

Had an inspection a few weeks ago after seeing some termite droppings. Guy came out and did a thorough inspection of the entire house. He identified a couple of areas that he recommended spot treatment and outside he identified a couple of areas around windows that were showing signs of dry rot. His crew came out today and did the spot treatments for termites and the wood repair. Jaime and Jose, the techs, did excellent work. Jaime is a skilled carpenter and his work showed that. They showed up exactly on time and worked non stop until all the items were addressed. I couldn't be happier. Thanks Jaime and Jose!! read more

First started as an escrow inspection for termites. Steven came on short notice and was extremely punctual and professional in testing signs of termites - luckily only found some dry rot. Steven knows his craft and was extremely thorough Got a a report and quote the next day. Fast forward a month, moved into the new home and decided to replace the dry rot in facia and pergola. The guys again did not disappoint. Came on time, carefully rplaced the wood and painted them anew. Martin and Luis get the job done nice and clean. 100% would recommend these guys to anyone. read more

The Termite Guy - Martin and Luis replacing the pergola beam - Pest Control Near Me - Santa Ana, California

Unfortunately, I am going to update my review based off of inspecting my house after the work was completed. I was here for the initial consultation, and for that I definitely would give them five stars. I left with my dogs the day the work was being done, and my husband was home. I knew of one spot in our bedroom window seat area that needed to be filled. After inspected the whole area I realized they filled almost 30 holes and left them with just primer. This was not what I was initially told in terms of touchup work, and I asked my husband if they asked him for paint. He said they told him we were responsible for painting. We had the paint since we just went through a remodel within the last two years. Based off their other review responses where they say that they do the paint touchups (if it's provided) I'm really disappointed that they told my husband something else. I will now have my contractor come out and cover up the sloppy work that was left behind. read more

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I had my house fumigated by The Termite Guy last week. This was one of the best experiences I've had with any contractor to date. They handled each step of the process professionally and made me feel confident about selecting them. Mark Petrick, their termite inspector, arrived on time for our first appointment, did a walk around to visually inspect for termite damage, measured my home, discussed the scope of work for tenting the house and gave me a ballpark price. On the same day, their transaction coordinator Ariana emailed the formal proposal. I was impressed to receive their proposal so quickly. I got 3 other quotes from other termite companies, but The Termite Guy offered a competitive price, the longest warranty and they covered roof tile repair for up to 50 tiles that they or their subcontractors damage (they ended up only breaking 1 tile). Nikki Tichy, the regional office manager, is likely one of the best project managers I have ever worked with. She communicated with me on a daily basis answering my emails and questions promptly. She clarified the proposal for me, explained the process, scheduled the work, and made sure everything was on track throughout the project. It is clear to me that Nikki played a huge part to the success of this project. Big thanks to you, Nikki. I also want to thank Mike Tighe, who came to our house and helped uninstall/reinstall our fence to allow the tent to go up, as well as repairing the one roof tile that was damaged. Mike is truly a people person and a pleasure to work with. Special thanks to Ricardo and his team from All In Fumigation, who was sub contracted to do the tent and fumigation. Ricardo was responsive and explained to me what his team were doing and coordinated with me each day so I could see his crew work on the house from setup to tear down. And thanks to Tony for showing me their fumiscope and explaining the data on Day2 before venting the gas. Overall, everything ran smoothly and according to plan. I was very happy with this whole experience and I highly recommend The Termite Guy. Now hope all the termites are dead and don't come back for a long time. :) read more

The Termite Guy - Photo of my house fully tented and the team filling it with Vikane gas. - Pest Control Near Me - Santa Ana, California

A couple days ago, we found about 10 bugs on our bedsheet--totally freaked us out. After some Googling, they looked just like termite swarmers, so I called Steven (he helped us 6 years ago and was great back then too). He showed up right after my call, super fast! He checked the house thoroughly and found no signs of termites. Turned out they were probably just flying ants. Such a relief. Steven didn't charge us a thing, even though he took the time to inspect everything. I wish I could've given him something to say thanks, but he wouldn't take it. I'm not usually a review person, but honestly, he really deserves the shoutout. read more

As a Realtor, I use this company regularly and they never disappoint. Always prompt, professional, and honest--reports are clear, turnaround is fast, and my clients trust their work. Highly recommend! Thanks Guy and Nikki! read more

James M. came back out and answered my questions and concerns on previous work done. Good guy, friendly and knowledgeable. Highly recommend. read more

Good company. Everything from the inspection to emails to tenting went smooth. Even when I pushed back the date, they were always nice and professional. They responded to emails on a timely manner. Always nice on the phone. And the people that tented were good. Easy 5/5 read more

Had some termite work completed this morning for a property I am selling, and these guys were amazing! Jaime and Jose were the 2 workers that arrived right on time. They texted me 30 minutes before arriving, as requested, and both Jaime and Jose were very personable and friendly. They finished the job quickly and efficiently, and they even helped me remove a satellite dish on the roof while they were up there doing the treatments. I would recommend The Termite Guy for any termite needs, and make sure to ask for Jaime and Jose! Great guys! read more